Best Businesses in Michigan

I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I  never receive one by noon so called again. Michael  said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on.  The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing.  Took about 45 min to get it written out since he gave three estimates and said he would give me  a deal. All in all it was informative but the pipe I need replace was in a tight spot and  he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.

Our kitchen drain deep behind a wall had backed up and was leaking dirty water in our basement.  This was only a week from Thanksgiving which we were hosting.  Needlessly to say we were freaked out.  To make matters worse very few plumbers were available.  We called around and were referred to Brock Mechanical.  They sent Ken  Jackson out to us the same day we called, while other plumbers were telling us they weren't available until after Thanksgiving.  Ken assessed the situation and came up with a elegant solution which avoid tearing up walls right before the big holiday.  As promised he came back two days later and implemented the elegant solution in a matter of a few hours.  He went above and beyond the job he was requested to do, by noticing our kitchen faucet was running slow and cleaned it out as best he could.  They charged us a reasonable amount and I don't have to repair a torn up wall right before Thanksgiving.  I can't recommend Brock Mechanical enough for all plumbing needs.

They were able to come out here Saturday afternoon when I called them Saturday morning.  Service was quick.  I had a toilet flange rocking so they put a metal skirt around it that did not hold but they did come back out here the next day and warrantied their work and parts so overall I'm happy with the service and would use them again, especially when I need something done quickly.

Precision Plumbing was subcontracted by my Builder-Contractor Itech Enterprises out of Birmingham to do the plumbing in my newly constructed basement bathroom during the fall of 2013.  When the flood of 2014 happened and I got 2' of sewage water in my new basement, I did some checking into why this would have happened and found out that Precision Plumbing did NOT put in a backflow valve preventer as REQUIRED BY CODE per the Royal Oak Plumbing Inspector!  Neither Precision Plumbing nor Itech Enterprises stood behind their work and lack of following code when building out this lower bathroom.  I would not recommend them nor use them again.

I had a frozen trap that was preventing my tub from draining. They managed to fit me in the same day and had the repair done within an hour! David was informative and accommodating on the phone, and Patrick, who came to my house to complete the repair, was professional and courteous. The price was extremely reasonable as well!

Lowell came to fix a frozen pipe at my mom's house & came back to fix another issue. Honest, trustworthy, & very reasonable. I would definitely recommend him.

I have used Cregger for sewer line maintenance in the past, but this week was the first time I needed help with a plumbing situation... and it was a SITUATION!  Mike and Tim were at my house, right on time, made a speedy diagnosis, and fixed the problem.  They demonstrated a high degree of professionalism and curtesy.  I'm impressed and am thankful to know a local plumbing service that I trust.  I recommend Cregger Plumbing without reservation.

Called for a somewhat emergency appointment. Came out ASAP. Used the camera to show me the problem..and cleared it. Very reasonable price. Would call them again.

I called this company since I live on the island trying to give them business. They took my name and number and we scheduled service for the next day.
The following day they did not show up.
The next day they called to see if I was still interested in them coming out. I told them I was still in need of the services, however I was not happy that they had not called the previous day as a courtesy and felt that it was unprofessional to leave me hanging like that....it was at that point they hung up. I guess that reinforced that thought of being unprofessional.

I called to get a quote or someone to come out to quote. I described the installation I wanted done and they did not understand me. I told them I wanted to switch out and unthreaded pipe  with threaded pipe and have a tub spout installed. They wanted me to submit pictures via text. I guess they have never seen an unthreaded cooper pipe coming out of wall before because that is what they wanted a picture of. That made me have no confidence in them so I decided to call someone else.

We have used Hutzel Plumbing for over 30 years and had good service.  However, their customer service has deteriorated considerably since at least 2007.  After ordering a new toilet for installation and providing all necessary details, I heard nothing from them for nearly two weeks and learned that no action had been taken on this order.  In calling about the status of this order, I was repeatedly referred to individuals who seemed either to know nothing about this transaction or who gave me conflicting information.  Communication with them was very confusing and generally unprofessional.  It was as though they were uninterested in providing the service I requested.  I will no longer do business with this company.  Like other reviewers, I would give a zero rating if I could.

I have used GIll Plumbing and Heating for many years and for many different homes I have lived in throughout the Metro Detroit area.  Always reliable and dependable.  Never need to second guess if they are charging you too much or doing repairs that are not needed.  You will not need to call them to come out and fix something a second or third time.  They do the job correctly the first time and are very honest.  They serve many elderly residents with in the downriver community and will never turn away their call, even during storms, bad weather and on the weekends.  Truely an honest, familiy owned business you can count on.

Don't waste your time. They do not keep their appointments, after which they do not answer your calls.

Called Mr. Rooter for a basement/downstairs walkout sewer line replacement.  Mr. Rooter sent a plumber, Mr. E.A.  together with his accomplice, of whom I LATER (after the disaster) find out, that it was his FIRST TIME working on such a project.  First strike, I go with the large national brands for experience, not a complete newbie.

So, they do the job ok, I'll give them that.  Time to clean up and smooth out the cement.  He starts grinding.  We knew something was wrong, when we saw the giant, impenetrable fine dust cloud BILLOWING out up from the basement.  No precautions were set in place.  We discover, to our utter dismay, that every inch, every nook and cranny, every last object, piece of furniture, book, surface, everything, is COATED, with a ubiquitous, very fine, gray layer of powdery grime, as if a small Mount St. Helena had erupted all over our entire walk-out.  Some of this billowed upstairs, too. A nightmare.  We're breathing this stuff in too.  The plumber trivialized it as just a little dust.  Second strike out.

Finally, the third strike, the cherry on top of this disaster, E.A.'s boss refuses to clean this up.  They sent over a pair of Molly Maids, but all they succeeded in doing was move the grime around a bit.  The ladies said they had never seen anything like it.  We asked for a disaster cleanup team, Mr. Rooter refused.

The aftermath:  we ended up throwing away over half of our possessions downstairs.  E.A. felt we were overreacting.

All of this to the tune of over $9000.-  Never again!  My advice:  Just because it's a national brand, does NOT mean you are getting quality, or experience.  Ask the workers sent out, how many times they have done this specific job before.  STAY with them and watch their work.  Or better yet, go by word of mouth with your neighbors, instead of this national brand.  Terrible experience.