Best Businesses in Michigan

Mike the plumber was introduced to me by one of the other workers at my new property in Saint Clair Shores.  Mike helped install my new water heater in my basement and then assisted with a few other projects around my house.  Mike was very knowledgeable and helpful so I had him come back and do pretty much all teh plumbing work throughout the whole house.  I save a ton of money by using Mike's Pipes and the workmanship is as good as it gets.

I have called this business twice to get work done. They are definitely my go to! They suggested 2 brands for new faucets, both come with a guarantee and free replacement parts! A leak was repaired, as well as a kitchen flood! They provided me with the requested paperwork for my insurance company, quickly.  

Their work is effective & efficient. They were also a little flexible with my work schedule. I still need a quote to replace my sink, but the work they did was great!

Best Plumbing installed a water heater for me,  a Rheem, and did an excellent job doing it.   They were honest and friendly and the heater puts my old one to shame.

I highly recommend  National Drain. Not only were they fast and efficient, Len was a genuinely nice guy. So if you are looking for fast, reliable, and reasonable plumbing service, give them a call. Thank you so much again.

They did all the plumbing on our new build and did a great job, in a timely manner, for a great price!

I have used Gary for years now from everything to installing the water line in my new fridge to replacing toilets and shower cartridges. He even helped me winterize my house one year when I moved for a few months during the winter. He is extremely reasonable and outstanding at what he does. I would never use another plumber. Today he came to my home first thing and stood by his warranty on a toilet. No charge to me at all. Gary is one of the only people I would give a stellar rating to because he is that good. Look no further, Gary is your guy!

Paradigm plumbing does a fantastic job. They are punctual, polite and professional. Mike R. was terrific. His communication and follow through was excellent. Solved my issue . I would highly recommend.

Horrible customer service. Dishonest business practice. Was told I would get a call from the owner about a way that an employee spoke to me over the phone about the services. This employee was a plumber with the company. While on the phone with me he used vulgar language and false accusations. The company had no issue taking me call and my money. The story, the pricing, and rhe service i received was very different from the services I requested. When i tried to work with the company to find a solution, the customer service rep for the company led me to believe she was concerned as i was. Til this day i have no received even a courtesy call. Would not recommend them to anyone.

Good afternoon,
It's funny the a man of professional standards, would come at me with such hostile feed back, truth is I don't drink, and the cans in the yard were left by your staff. We waited for you to be done with the job ( which to this date still ain't done). As for the camper I was living in well we where waiting for you to finish the job so we can move into the house. So as much as you wish to come cross at me let's just say all mine are facts and just like you said when the property was stolen, your not liable for your guys. Well I know in my business I'm responsible for anything that happens during my services on the property this includes my staff. So say what you will you started this job mid summer and here we are in the winter and still no bathroom. We have had to move into other arrangements till spring because of your abilities to leave a job unfinished, as for you claiming to spend more time with my spouse while you sir are married, well look out guys he doesn't care about vows. Some people just don't know what doing good business is.

Thank you guys for coming so late, tried 3 different places. 2 am is late but was not late for your company. My flooded house needed kind people like you. Thank you, highly recommended for any plumbing jobs

Pricing is outrageously high and unfair!! Had a technician come out to my house to unfreeze my kitchen sink pipes. He told me it would be $585 for the first 2 hours of work, and $350 for every additional hour.. I agreed to the terms, however the tech was only there for 30 minutes as he resolved the issue. He then asked me how I was going to pay for the $585. I asked why it was still the full amount if he was only there for 30 minutes?? He wasn't budging and said that the price is set per job, not by the hour, so that I save money. Well, I can tell you that I certainly didn't save any money. By that math, they charged me over $1,100/hr. This is completely unethical of this company to charge that way. There should be a proration if the technician did not take the full 2 hours to complete the job. I can understand if the tech took the full 2 hours, but he didn't. I then called the company to explain why I feel this was unfair for the amount of work/effort that was completed. They told me that a supervisor would call me back that same day to try and resolve my concern. I never heard back that day. I called back the next day to follow up and they said the supervisor was on the phone and he'd call me back. It's now been 4 days and I have yet to hear back from them.. I will never use this company again and urge all consumers to stay away!

Avoid this company unless you prefer to pay for no work to be completed.  I called, explained the need for a simple drain snake to fix a partial clog and scheduled an appointment for when I was at work......MISTAKE!

The technician came, walked around the house (both inside and out) and told my wife (who was trying to watch our two kids) he would have to come back *with a camera* and possibly need to work for 5 hours on the clog.  The kicker of this was he charged us $140 ($45 to show up and $95 for an hour of walking around my house) and would not leave until he was paid.  

When I got home my wife told me what happened and I promptly called their office and cancelled his return appointment with explanation.  The customer service manager told me she would look into why he needed to come back and hs never called back...AVOID THIS COMPANY.

FYI - Called another local (honest) plumber who came over and snaked the two cleanouts and the problem was solved within hours...

ONCE AGAIN AVOID THIS COMPANY.

Technician came to the house, but instead of fixing the sump pump simple issue, he tried to find another excuse for the issue to be not covered by the warranty plan. Off course , he left me with an estimate of $1675 to repair an issue that cost me $0 by another company under my warranty plan. please pay clear attentions to those folks who think that homeowners are stupid.