Best Plumbing Services in Atlanta, GA

Mr. Chris was phenomenal. I called the day before, a Friday, with my issue which was my pipes sounding like a cruise ship anytime water was turned on. He walked me through some steps I could take over the phone and was very patient. He did tell me it may not solve the problem, but it was worth a try. He told me if the issue came back I would be more than likely need a new PRV. The problem was solved for a little while. Then a couple of hours later, the sound returned. I called on Saturday around 12:30pm to tell him of my issue. He was here at 4:15pm, fixed my issue, was very knowledgeable of what he was doing, he was super friendly, and he fixed it in no time and for less than another company had quoted me. If you need an honest, reliable, friendly plumber, Mr. Chris at Good Ol' Boys Plumbing is the man for the job. Thank you so much Mr. Chris! The cruise ship has set sail and that horrible noise is gone!

They installed a hot water heater for me.  Quoted a reasonable price.  Sent a crew of 3 and were in and out in a couple of hours.  Its been six months with no problems.  We also used them to check a bathroom leak.  They made a cheap and simple fix that has held up.  We had another plumbing company under a home warranty that required tearing out a ceiling, calling a mold remediation company, and taking multiple trips to diagnose and fix a similar problem.  Northlake will save you money.  I wish there was more weekend availability for non-emergency appointments.  But I would still recommend them over other plumbing companies.

I had to have all the pipes in my house replaced. KL Plumbing did an excellent job for me. They were always on time, they were very neat, they knew exactly what they were doing. Konstantin was able to answer all my plumbing questions and make several recommendations to improve my plumbing needs. Their price for the job was competitive with the other companies that i called.
I would use KL Plumbing again and recommend them to others.

Okay, this review is actually about a misunderstanding that took place. It has nothing to do with their services, but everything to do with trust and responsibility. Let me explain what happened.

1. We got their information from the Better Business Bureau and called the number provided. Person at the other end acted a little suspicious and rude. Called back after we hung up demanding to know who called him. Was very upsetting at the time. What happened afterward changed this review from 1 to 4 stars.

2. So it appears that the number from the Better Business Bureau was the young person's personal number and he's been getting a ton of calls there all week. He gets what he thinks is another scam call and, understandably, wants to know who this one more caller is. He has no idea that this is a legit customer. I might have done the same in his position.

3. I come on here and write a review because, frankly, I was insulted at the way my wife and I were treated by a total stranger representing a local business. Now, here's where things change--

4. The owner sees the review, confronts the young man, and instead of playing the denial game that so many managers and owners play, admits to the error, corrects the young man, and has the young man call to apologize for the way he treated us.

I could have left this review alone and let it stand as a warning to treat strangers on the phone with courtesy regardless of what one thinks is happening, but the guy earned my respect with his response. Not many would do what he did, and he deserves to be rewarded, or at the very least, not penalized. If I knew his services were as good as many say, I would've given 5 stars instead of 4, but this review is based solely upon my dealings with the owner and, as the ratings state, I'm a fan--at least of the way he handled the situation. I hope that young man learned a life lesson that will help him make better choices next time.

Beware of doing business with these folks - I would definitely think twice before using them again. We called around for several plumbers to get quotes to not only install a disposal in our sink but also to repair a hose that was leaking. We spoke with Tracy on the phone who gave us two options (.5HP unit and .75HP unit) for the disposal and quoted us to repair the hose. We specifically asked for differences in disposal types and if the height of our sink would impact the installation. She assured us that it would not be an issue and that someone could come out the same day. When Stan, the plumber, came to our home he informed us that 1. He could not install the disposal without redoing all of our under-sink plumbing so the quote would be almost double what we were quoted and 2. He would not even attempt to fix the leak in the hose. We obviously did not want to pay over a thousand dollars for a disposal, and we still had the issue of the hose to worry about. He then told us that since we weren't going to use his services (which were significantly higher than the quote for the disposal and he was unable to fix the hose) he would be charging us the fee to have him come out. We discussed that we were upset that we were told over the phone a quote and then were told significantly higher on the phone. His response was that Tracy was not a plumber. This would be understandable if she had been unable to give us a quote at all - additionally, it appears from their website that Tracy is the owner. That day, Tracy called for payment. Again, we attempted to tell Tracy that we were unhappy that she had quoted us one thing and the plumber could not fix our issue and we were grossly underquoted. Tracy continuously interrupted us and was very rude. Rather than even hear us out, she then threatened to put a lien on the home if we were refusing to pay the $55 service fee. Between the threats, attitude, and gross misquoting I would absolutely never recommend Panacea. We thankfully were able to find another plumber in the area who successfully fixed the leak and installed the disposal no problem, and charged us about the same amount as the original quote from Panacea. Panacea was incredibly unprofessional and the practice seemed slimy from our experience, certainly be aware of the risk if you are forced to do business with them.

I have been looking for a good plumber since March. Three previous plumbers priced themselves out of the jobs I wanted done. Mike's price was perfect. He had the honesty (most important), experience, calmness, humility, and joy to do the jobs I wanted. He replaced the shower head and faucet with new ones. I also wanted an expensive faucet installed with my old stainless steel double sink. Mike was honest: The new faucet is flashy and expensive. It would be an insult to put it anywhere near the old sink. He didn't do the job just to get my money.

Thank you, Mike. I finally found a trustworthy plumber.

Jack and  Manny  were  both very professional and friendly while adjusting the airflow in my home.

While Marty The Plumber seems to be reasonably priced and willing to do the job, integrity is not part of the company's policy.  Last year, Donald, his employee, accidentally started a fire and destroyed my property (confirmed by the fire marshal and both of our insurance investigators).  While he's insured, he's only insured for cash value.  That means that the depreciation and code upgrades came out of my pocket - which amounted to around $10,000!  When I discussed this with Marty the Plumber, I was told that they were not willing to pay any portion of the $10,000.  I even offered to let them do the plumbing work when I started to rebuild.  They turned me down.  In my book, when a tragedy occurs to your home, the person at fault should make it habitable. I certainly didn't do anything to cause the fire so that $10,000 should not have come out of my pocket - but it did!  

Maybe you think I'm nuts for offering them the plumbing work after what they did, but I believe that people make mistakes and learn from them and therefore are far more careful going forward...  In this case, the lack of integrity clearly makes them not a company that one should do business with.

Run away!  Home sewer backed up so no sinks or stools.  The 7x24 advertisement is total BS; called at 10pm and they could not send someone until between 8am and noon.  The tech showed up on time the next morning and was awesome but could not find the problem. Pre-paid $520 to get a camera crew out same-day (to be followed by another tech visit) but they did not show up.  When I called, the dispatcher said that whoever I spoke with should not have made that commitment and the camera would be out the next day.  I cancelled.  Found another plumber who solved the problem (and laughed when I mentioned Roto-Rooter).  Since then, I have been trying to get my $520 back. Multiple people assured me it would be done but it does not get done.  I will NEVER use them again.

The team installed a new water heater in my apartment on Peachtree Rd NE. Very fast response (the fastest out of all), effective communications via text and email, fair price, extremely profession and clean installation. Amazing job overall. I am surprised to see several bad reviews.