SCAM ARTIST ! Consumer BEWARE !
PROTECT YOUR PARENTS especially if they are elderly .
There should be an option for a negative star since I'm forced then we will give one for them showing up .
Plumbing issue :
Soft tissue build up as a result of possible tree roots in the pipes
Clients : My parents .Elderly couple . My Father has advance stages of cancer and in desperate need of a working toilet .
ROTO ROOTER
-charged over $800 for initial inspection
-removed toilet and ran a camera down pipes
-said they could go no further because of blockage
- pipes would need to be replaced
- Did not get toilet flushing
Estimated Price to complete work : Over $25,000
PLUMBING EXPRESS 3050 Presidential Dr #202Atlanta, GA 30340
Phone: (770) 464-5696Email:
[email protected]plumbingexpress.com
-charged $39 for inspection
-ran camera from sewage pipe in the basement and cleaned out some roots .
- Why not through the toilet ? Because there are too many curves and the camera will stop .
- They got the toilet flushing and at least workable for my father
- After further inspection of outside pipes only a small section needed replacing and roots fully removed with plumbing fully restored in a timely fashion.
- COST a little over $3500
Guess which company we went with ?
I also asked Roto Rooter to NOT have my mom fill out the financial application and to call me to discuss the work since I had to leave . They did the opposite .
Told my mom who is freaked out about not having a working toilet for herself or husband that it was best to be on the safe side to fill out the application. That they were master plumbers which both men kept repeating and the pricing is based on the book value which they also kept pointing to .
Roto Rooter is a franchise and they are not about plumbing but about sales. There is over 3000 consumer complaints in regards to this company and their pricing.
Do not use them.
Do not recommend them .
They will take full advantage of the situation and try to get as much $$$$$ as possible.