Best Businesses in Florida

Called in the morning, plumber was there in the afternoon to remove a rusted out sink faucet and install it's replacement.   A challenging removal that I as semiskilled homeowner didn't feel comfortable doing myself.  Good call - the right person, with the right tools, the right parts, and the right skills got it done right the first time.  It would have taken me multiple trips to the hardware store to get what was needed to do this job.  Thanks!!

Mark delivered my home from a would be disaster of a plumbing situation. I would highly recommend him 10 times out of 10.

We needed a extra tall toilet for my husband who has weak legs from a bug bite. Chris picked up the toilet, arrived on time and installed it and cleaned up. The seat and lid were not in the box,  so he had to go back to home depot to get the items to finish the job. Work was excellent and prices reasonably.  Chris is a great guy, just starting his business in June. I am sure he will be very successful.

AC was icing over and I reached out to Luis based on the numerous positive reviews. He was so easy to talk to and he came to our home that same afternoon!  Clear and thorough explanation of the recommended repair with a choice of solutions.  Luis also pointed out and corrected several points of prior shoddy repair work.  No pressure or upsell attempts at all and he returned the following day to complete the job. Invoice was detailed and the repair was quite reasonable for a motor replacement. I have to mention he was very clean and he disinfected the entire unit/assembly.   Admittedly, I was overly chatty with him about Orlando in general as we recently moved in. He was very gracious and nonetheless a great ambassador of this beautiful city!  We are enjoying comfy AC and are very grateful to Luis.  We can't give a higher recommendation!

On time and got to work. Leaky valve under kitchen sink at  parents house. Called and Leonard showed up in 15 minutes now that service.

This plumbing supply store is amazing! The service is impeccable from the representatives there. They have obscure old plumbing parts and also new. Absolutely a lifesaver for Moen older Plumbing fixtures. Thank you so much for your hospitality! Ann Louise Drake

My mother called a technician and they came out to check out her AC. The service call was $100. He found nothing wrong. The AC stopped working again, she called again. This time the tech found a problem and said the cost would be $700 and it would take 5 days to get a part. My mother is 92, 5 days in the Florida heat is not good for a 92 year old. I called Pro Tech myself and asked them to give a quote for a new system since my mother's system is old and miss-matched. They gave a quote for $5900 - my mothers place is very small, that price seemed WAY out of line for the size of the unit. I told the technician that I would get another quote and let them know. I got another quote and it was HALF what Pro tech quoted. Seriously - half. Not even close. I can only conclude that Pro-tech saw what they thought was a defenseless old woman and looked to take advantage of her. I will never ever let my mother call them again - and I advise anyone considering them to at least get a second quote as I did. I am SO glad I did.

John was very nice and addressed all my issues. Didn't leave a mess and fixed my toilet very quickly. I was very happy overall with the service. Will call again if I have further plumbing needs.

I had an unfortunate experience with Ark plumbing.  The company was honest with its initial costs for diagnosis of the problem but it was exorbitant ($200.00), along with the cost of installing a part that was misdiagnosed. The technician appeared to not have experience with a tankless water heater and deferred to the manufacturer for advice.  We had to wait additional days for an incorrect part, which did not solve the issue. Rust and water that present on the unit made it clear that it had a leak for an extended period that would've immediately deem it defective. After paying $375 for installation of the wrong part, we were told that we would have to pay an additional $425 for installation of a brand new unit that was free under warranty.  We thought those installation charges were outrageous after already investing a total of  $575 in a defective, warrantied unit. We waited more time for the new water heater to arrive. We weren't notified of the new tanks arrival, and had to call to find out that it had arrived, and was then given an appointment for TWO days out. Needless to say that this extended our time without hot water to two whole weeks. All the while waiting and being told that we had to pay more money for a problem that a professional plumber did not catch. This was unacceptable. The manager of the plumbing company did not appear concerned about our inconvenience as customers.  He was more concerned about his worker getting paid for additional service calls than providing quality customer service. He refused to admit and accept their role in the misdiagnosis that they profited $375 from. He did not represent the company well. My husband and I found a fast, affordable and competent plumber elsewhere. (We paid half of what Ark planned to charge for installation)

I called and got a call center that took all my information and told them it was emergencey service requested.   They said they would send out my info. and I would get a call - I never got a call.   I call back - totally different person that has to take all my info. again cause she can't access info. from other calls... she says I will get a call.   I get the call and the guy acts like I am stupid for calling them cause they service Tampa - not Orlando (which is where I am located).  
I inform them that the address on their website is 6miles from me in Orlando and he says I don't know what you are talking about and hangs up.
I call back and get a different person again and I inform her about what happened and she says same thing - that they are in Tampa - Not Orlando so I tell her they should take a look at their website and clear that up cause now I have wasted an hour.
She hung up on me.

Like to gave them a 5 star, but I feel the price they charged is a little too high for the amount of time, work and parts used. Had them come out on 6/2/23 to repair a small leak on the outside plastic pipe to the house. I could of used shark bite connector to repair it. But I had to work, so I found them online and they had good ratings. Initally, I was quoted $350, but when I said it was a bit too high and the plumber said I could pay $300 cash instead. When asked for a recipt at the end, was told $350. So paid $300 without receipt. The repair was done professionally but I feel the price was a bit too high for about 30 minutes of work. Maybe $250 is reasonable.

Service performed was faulty just a week after, and they didn't stand by their work, and walked away. There are no guarantees with this contractor. See pictures attached for own judgement

I was conned into doing work that wasn't worth it. Was told they would do a certain task, but then only did one part. The supervisor double talked. Part of the drain was put together shoddily. I'm angry at myself that I was conned.

Horrible customer service, I called them on Sat at 11, the answering service says they would have the dispatch call me, which they did and said they could come out between 1-3 pm and that the normal price during the week for underground leak search was $390, but becuae it was the weekend it would be $130 more, I thought that was kind of steep but I really wanted to get this fixed, so I said come on. I called them at 2:50 because I had not heard from the tech that they were on their way, the answering service lady acted like I was wrong for asking why I hadn't heard from anyone even though it was 10 mins till 3pm. She reluctantly agreed to call dispatch and let them know. At 3:45 I still hadn't heard from anyone, and I called back and this time got dispatch, she says she just got my message, and apologizes, they haven't been able to reach their tech, and normally he's punctual. Says she will call me back as soon as they reach him, it is now 5 pm , and I'm writing this review still haven't heard back from anyone. Obviously business is booming for them that they can treat customers like sh***t, I called another company. Buyer beware with these folks.