Best Businesses in Florida

This is an AWESOME company!  After calling late the previous day the company squeezed us in the next morning to quickly solve our problem. Excellent customer service. Mike Jones was the service tech that came out.  He provided us with fast, professional service.  A very trustworthy tech.  He explained everything thoroughly providing us with the confidence that is hard to find in a company these days.  He was a very courteous and polite man.  We were amazed how reasonable the charges were.  Money well spent.  We will NEVER use any company but Duck Duck Rooter and will recommend them to everyone!  Super thrilled to find such a trustworthy, reasonable priced, caring and knowledgeable company still exists these days. .

Jerry did a fantastic job putting in my garbage disposal.  Excellent work ethic and very professional.

I very rarely give 5 stars. This is one time I wish I could give more. They arrived early, looked at everything and went straight to work. Fixed everything 10 times better than it ever was and best part is the price was unbelievably great. The best in town and the best I have seen with a contractor in a long time. I am use to working with contractors as I did accounting for a general contractor. I will use them again for sure.

excellent service.  very polite.   redid an extremely  difficult shower with 6 heads.   first group looked at it and sent out a 2nd group that  had no problems with it and finished within2 hours.   then one of my oceanfront condos water heater leaked.    fixed it for a reasonable rate.   will definitely continue to use.  Phyllis Frankel ,  phyllis Frankel realty group

Very Quick response on a Saturday!!
The gentleman who came out was very informative and professional. Told me about my options and the cost for all. Even though I as  a homeowner decided not to use them at this time; they provided prompt professional service and I WOULD recommend them as plumbing professionals!

Daniel was awesome!

My friend referred me to him and I'm glad she did.

He was very friendly and was able to fit me in right away.

I always like to get a couple  of estimates with any project I'm doing an he was very reasonable priced.
I didn't feel taken advantage of at all.

If you need plumbing work done he is your guy!

I ran into a wonderful employee of McKendree's, Shone,  this morning at a local hardware store.  He was so helpful! He helped me find a few pieces for my DIY project.  If they are this helpful with non-customers, I bet they are even better with their clients! The next time I need a professional, I will be calling McKendree's!

They get it right every time, hard working, to the point, friendly and prices are reasonable! They are my go to plumbing company!

Horrible experience.  Scheduled for repairs Thursday.  No show.  Rescheduled for Friday.  No show.  Very poor customer service.  Will never seek services from them again.  No way!

DO NOT USE THIS COMPANY!  They charge too much and do shoddy work.    
     
I hired Bill Fenwick plumbing to replace a supply line to my bathroom sink.  It worked fine, but it was copper and had some corrosion so my home owner's insurance company told me that I needed to have it replaced.  Brandon from Bill Fenwick came out, spent less than an hour replacing them and also replacing my faucet, and charged me over $700.  It was high, but I needed it done because my insurance company was going to cancel my policy if I didn't.    
       
Some time after Brandon the plumber left, I went to wash my hands at the sink and no water came out.  I went under the sink and turned on the water supply, and immediately water started gushing out at the spot where the line meets the faucet.  I had to turn it back off because it was literally flooding the under-sink area.  Apparently Brandon never bothered to turn the water on to make sure that his work was good.  Shouldn't that be in the first day of Plumbing 101?      
   
In summary, Bill Fenwick charged me over $700 to make my bathroom sink completely unusable.  They broke something that worked fine in the first place, so they are the anti-plumbers.  DO NOT USE THIS COMPANY!

Always use RR to handle plumbing issues at our office building.  100% of the time, their staff and response is fast,  professional, courteous, fair price, considerate, conversational, and honest.  

In the plumbing industry I'm sure that it is hard to find (and keep) quality employees that can confidently work inside residential homes or offices.  Based on several jobs completed over the years, and in talking to Rolland directly, I would not hesitate to recommend RR to a family member or friend.

I am going to preface this with the fact that I am a person who generally does all of their own repairs in the house.  When I had an electrical issue arise which I wasn't able to resolve I was forced to call a pro.   The David Gray electrician was able to track the issue to a burned out wire inside of my garage wall.  There is NO way I would have been able to locate this issue but he was able to use his knowledge of wiring to back track the issue and fix it.   He was very professional and the price came in under what I expected.  I'd say I'll use them again but hopefully that will never need to happen.

Be careful! They double charged me. They came to repair a leaking faucet, just cleaned it because they didn't have the part and then charged me for it. I called the following day again because my faucet was still leaking. They did repair it but charged me again ! That's an expensive leak. They did come quick though........

Wow!  This guy is FAST!!!  Met Mark after moving into my new spot in Ormond.  He was so quick to show up and get the job done.  We were a bit out of sorts because we had just bought our first house (The WEEK of hurricane Ian) and didn't know how to do ANYTHING.

We had no running hot water in the kitchen and a leaky toilet valve in the guest bathroom.  They came, We picked out a new sink on homedepot.com and Mark had it purchased, Installed, (and he even went to bat for me getting the better price on the 'luxury' version).  Mark and his wife got it done with a smile and even gave me some good tricks and tips.

Our new guy!  Thanks Mark.

The plumber himself was great. He showed me some easy things I could to help my own water flow...like clean the nozzle lol, while he was doing the estimate. He had an apprentice with him when they came to do the work.
It took all day but it was done the right way which was great. We had a garage sink & new hardware for the bathroom installed.
I'll def use them again.

I have two bathrooms in my home and both shower stems were leaking I called made an appointment and was called The Day of the appointment by Bryan who was here very fast after he called, he is very courteous and professional fix my problem and the rate was very reasonable I highly recommend these people. They are also used by my son and his neighbor in Orange Park.

Refreshing to deal with an honest person. After moving into this house 2 weeks ago I have been subjected to my fair share of issues. The previous plumbing company knocked my head off with an exorbitant invoice. Keith was a stand up guy, got the job done at a reasonable price. He also acknowledged my Military Service and offered a discount. In the Rolodex this goes in the event  of future experiences.

I agree with the reviews that say they do not stand by their work. I hired them several times to fix stopped up toilet and they would send out people who didn't seem  to be very competent and charge me approx $100 and all they would do was use an arguer. Then in few months the toilet would be stopped up again and they would want me to pay them another $100 to use the auger again.  When I called manager to complain and get them to come back out and fix toilet properly,I was amazed. He didn't seem to feel they had any obligation to stand by their prior work and said they would charge me to come back out.  I question the experience and abilities of the men they send out to some callers.  The owner who is licensed plumber is supposed to supervise their work but all he does is refuse to accept responsibility for their inability to fix problems as if it is just a way to make more money. Their goal doesn't seem to fix anything properly but to just repair it temporarily and you will have to keep calling them back and paying them once again to fix it temporarily.   I will never hire this company again.