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L&R Roofing Solutions

L&R Roofing Solutions

Roofing Contractor
Phoenix AZ

Description


Residential and Commercial Roofing

HISTORY


L&R Roofing Solutions LLC is family owned and operated and was founded on a commitment to providing our clients with reliable, cost-effective roofing solutions.

ABOUT BUSINESS OWNER


Luis entered the roofing industry as an installer in the Seattle, Washington area in 2000. Working with one of the largest roofing contractors in the Puget Sound area, he quickly went from installer to estimator and shortly after that became the insurance claims estimator. In 2004, Mr. Rodriguez accepted an estimator position in the Phoenix area with a local residential/light commercial roofing contractor. In 2005, he entered the commercial roofing industry with one of the largest commercial roofing contractors in North America where he was hired as a tech in the Phoenix area. Two years later, Mr. Rodriguez was approached by one of the largest commercial roofing contractors in the United States and he accepted a project management position in the company's Phoenix office headquarters.

SERVICES


Reviews


Blake H.
Blake H.
04/01/2023
Happy Valentines Day! I went to the Master bath to get ready for bed that evening and heard a drip before I got there. Water was coming in from one of the canned lights in the ceiling. Great!

Got a hold of L&R Roofing Solutions via Yelp after I checked them out on various websites for licensing, complaints etc. All clean! And highly rated! Luis came over and we talked about a partial or full roof repair.

The difference between the partial and full was significant in a couple of ways. The partial was 10% of a full roof replacement cost. The partial carried a one-year workmanship warranty, the full roof, 10 years. Since our house is 23 years old we figured it was time to just do the whole roof and get the 10 year warranty.

The quote was approved and a deposit was made and we were told they were about 2 weeks out for scheduling. We were hoping it was shorter but no, it was 2 weeks as we were told. Only problem was that it was supposed to rain again and the ceiling was already showing some water damage. Oh, and my insurance company, no help, they only were going to cover slightly more than our deductible ($31). Not worth filing a claim.

With the next rain coming I reached out to Brooklyn via email to see if anything could be done temporarily until the full roof could be done. She let me know the next morning that she had assigned it to a technician the day before. By that morning it was already raining some. Then Victor showed up and took a look around, told us that it was coming from one of the valleys, not even what the insurance adjust claimed was where the leak was coming from. Victor and his partner even drove over to Lowe's or Home Depot 5 miles away to pick up a tarp and came back and covered the area. That saved my bacon (so to speak), no leak!!

So, Monday of the project came. We get up really early for work, and obviously so do they. Before I got out to my office the trailer, they told us would be dropped off was already in the drive. Then just before 6 AM trucks started arriving. There was a total of 12 guys and they got after it! All day, except for a well-earned lunch break, they went till sundown and a little while after to get the roof completely sealed in because guess what, more rain was coming on Tuesday? Yep, more rain. I tell you, watching out my office window and seeing all the debris in the front yard, and stuff scattered in the yard, by the time they left, the only thing still here was the full trailer. They stayed and cleaned it all up, even stuff out of the pool. Very impressed!

The next 2 days it was raining off and on, and they still showed up to work on the roof. On Tuesday they worked in the morning for about a half day, then they were back late morning on Wednesday but had to hang out in our covered porch area because it continued to rain. Once it let up, they were on it! That afternoon they finished the roof completely! And that included cleanup!

That means they completed the roof in essentially 2 days! That is amazing! I was expecting a week or so.

I asked Victor when he came to pick up the trailer later in the week and he said they have a number of crews and had a couple of crews working on ours to get it done. Works for me!

I would highly recommend them to anyone. I have already given Luis' number to some neighbors, so maybe we'll see their crews again.

PC M.
PC M.
12/21/2022
I've an 18 year old tile roof that has been giving me grief so I decided to just bite the bullet and get it rehabbed.  Glad I did - even though I thought I had all of the leaks fixed, there were a couple of patches of wet wood when the underlayment came off.  I got this done just in time.

I got three quotes, two similar, one WAAAAAY out of line - L&R's was the best price by around a 12% margin.  That is significant.

Louis (the owner) called me to see if I had questions.  I did, he answered them, and I immediately put 50% down on a credit card on a link they sent with the quote (they charge no uplift for credit cards.)

They just finished up the work today, and they even fixed a small problem on my flat urethane roof (not in the tile roof quote) at no charge.  Can you beat that???

Management was pleasant and the work crew were polite.  The crew mostly did not speak English, but that is par for the course.  They were friendly and most polite.  Victor, the foreman, was a real mensch.

I'll have them back out here in a couple of years to re-top my urethane flat roof.

This went so well that I will never again need to search for a roofing contractor.

From me?  That is high praise, indeed, as I am a most particular SOB.

R D.
R D.
04/04/2023
I had called several roofing company to get an estimate on damage I did to my foam roof as well as to replace 30 feet of fascia boards that were rotten and twisted.  Most didn't even return my call.

But they quickly responded.  The sales representative looked over the items I needed fixed.  He said he would get me a quote that evening and he followed through that night.  It was a fair price and he didn't try to up sell a new roof or other things.  Just a honest and straightforward approach by him, no hard sell techniques.  I honestly felt like I was dealing with a friend or a neighbor and was very comfortable.  

The process was easy with a quote and a down payment online.  Within a week the foam guys came out and repaired the roof.  The other team came days after to repair the fascia.  They cleaned up any mess and took the rotten wood away.  The crews were very communicative and friendly.  The quality of the repairs was great too.

They really know how to provide a great customer experience and service.  I am a lifetime customer now and the deserve every 5+ stars!

Joe F.
Joe F.
3/28/2023
First off, this is for the quoting process and installation. I can only trust the workmanship based on everything else. Luis was very patient and prompt. I'm very analytical. A lot of back and forth to understand the scope and price. I did extensive research and L&R was the highest rated on Yelp and BBB. I received 3 bids of which L&R was the best in both price and detail. That's not why I chose them, I actually signed on with them before getting my 3rd quote. We went with an all new underlayment using existing tiles.
I got a call about 2 weeks after signing saying they would be here on Saturday. The Thursday before they just showed up and dropped off materials. One other roofer told me he would staff it with 4 people and it would be about a week. That was my expectation. Maybe because L&R is in Mesa and didn't have a lot going on in Glendale at the time, but they showed up at about 1/4 to 7AM. There must have been 10 workers. By 5pm, they were 99.99% done. The next day the Forman, Victor showed up and finished about 8 or so top cap tiles that they didn't have with them on Saturday. They cleared out the trailer and were done! I can't say enough about the professionalism on display. My neighbors were in awe at seeing how fast they finished. No sign, no fanfair, just got in and got it done.

Liss C.
Liss C.
09/04/2021
Ok here's the skinny- aka the facts:

Yelp is fantastic being able to send our Job requests via messaging to either one company or receive competitive messages and quotes- L&R roofing was phenomenal in responding in just minutes, we had someone to our home the same day with a quote and a follow up card in the mail as well.   Luis was informative, and we paid 50% down right away b/c as you can imagine with all the monsoons and half of Phoenix needing roof repair we needed to get going.

-Scheduling took exactly two weeks but it was well worth the wait- the job was done in 2 days -very professional crew
-excellent clean up
- Not one nail left in our driveway or street! (That's amazing!)
- Work was awesome- my husband got up on the roof several a times to inspect the work and they were doing everything great! No corners were being cut
- Even willing to come and move the trash bin when we needed to get out of our garage before the job was completed
- I would absolutely use this company again

Jason S.
Jason S.
11/18/2022
Got an estimate and got the job done on the same day!  Fast service, nice people, and happy to work around your schedule!

Karen M.
Karen M.
9/30/2022
L&R Roofing provided the most reasonable price for our beautiful new roof.  They were professional, friendly, efficient, and went above and beyond to meet our schedule and to clean up thoroughly after completion. I love the new roof.

Corrine A.
Corrine A.
7/30/2022
Seriously, just hire these guys. I had some roof damage from our recent storms and they were so quick to come out to check everything and offered me a more than fair quote on the repairs. They provided plenty of updates on scheduling and the work looked great once completed. I called a few other places before L&R who were pushy and used scare tactics to try to get my business, but these guys are honest and friendly so I stopped getting quotes and just hired them. Hopefully, I don't have anymore branches fall on my roof, but if I do, I'll be calling them up for sure! Also, their online payment system is great and easy to use if that's important to you.

Gary W.
Gary W.
9/20/2022
Tile roof maintenance post storms.
I'm very happy with this work. Very prompt, outstanding communication and they did great tile replacement work.
Owner called to be sure we are happy.
Finally found a great roofing company, what a relief!

Linda P.
Linda P.
03/01/2022
Decent, honest people.  I have used this roofing company twice and they are more than fair and clearly have no interest in charging you for unnecessary repairs.  Both times they were here they responded quickly - Luis was super helpful.  Highly recommend.

Richard T.
Richard T.
10/05/2022
The L&R team were great to work with.  Luis listened to my concerns and took the time to explain all options.  The installation team were at my house when they said they would be and they too were very nice and kept me informed on their progress.  I will definitely use L&R in the future and recommend them to others.

Annie W.
Annie W.
06/05/2021
Luis arrived at my door wearing a mask.  Loved that!  After getting on the roof and doing the full inspection, he spent time with me explaining everything.  He explained the shingles quality, the materials that would be used,  underlayment higher quality so shingles would last longer, replacement plywood...I was totally impressed that he didn't charge me extra to pay with my credit card. And... he sent a hand written thank you card in the mail. In The Mail!! WOW!! Just WOW!!

I interviewed 6 companies and Luis, L & R Roofing, is the best by far.

Scott R.
Scott R.
03/08/2022
Roof replacement is no fun, you have to find a reliable and honest roofer (not easy), get a fair price in a crazy economy, pay a fortune for something you will never see, and hope the crew does a quality job.

L&R finished my roof about a week ago and so far, things could not have gone better.  I received the estimate in one day, I had a question about the underlayment that was answered within an hour online,  the quote was online in an easy to view customer portal, I could use my credit card to pay with no fees, the crew showed up on time and was very friendly,  they worked their tails off every day and finished in a few days.  

The crew cleaned up every day and even took the time to run a magnet around to find any nails.  There was a lot of trash and debris on my shade sail over my patio and they took the time to get all of that down.

Once completed, there were no surprise charges and I could easily pay my balance online with a credit card (no fees again).

Lastly, it has rained once since the roof was replaced and there were no issues.

I have been very impressed with L&R.

Damon B.
Damon B.
08/11/2021
The who came to my house was very nice, but they did not listen to me. They gave me a huge quote for a small job. They never even evaluated the roof for all the repairs to make my roof in good shape. All they want to do is get me to buy a new roof.

They are very nice people, but .. get a second quote.

Elizabeth P.
Elizabeth P.
8/17/2021
Amazing company. Caring staff and expert technicians!  After we had a minor roof leak and people told us you probably don't need to bother with a tarp but it turned into 5inches of water IN the house, L&R we're the first roofing company open on a Sat AM and I had a patch by 2pm!! They saved my house and my sanity after staying up 38hrs trying to keep rain out! When they couldn't tarp it due to the nature of the leak, they made a patch at no extra charge.  The patch held up through multiple severe storms and is still going strong!  I will forever be grateful to them for helping me!!!

Brea S.
Brea S.
08/04/2021
We had a fantastic experience with L&R Roofing for our time crunched roof replacement. From my initial call with Luis we were reassured that we could have our project completed in our one month time frame which was such a huge stress relief.

Our estimate was completed in just days from my initial call (and that was only due to the rain) and our project was scheduled shortly after that. The project was completed in just two days - and they did a fantastic job! The team that completed the work was professional,  did great work and even cleaned up afterwards till the property was spotless. Our roof came out way more modern and sleek then before!

Luis was also available and returned calls super quickly for any questions I had throughout. We had a great experience using L&R for our roofing needs - and I would highly recommend to anyone.

Michelle N.
Michelle N.
1/17/2020
Luis and company came to our rescue when my Dad's roof started leaking in July. They came out and assessed quickly that he needed a partial new roof (half the house). They did a great job, and the grounds were left in very good condition.

We noticed a couple days ago that a piece of the roof near the front door had come loose. Luis sent someone out to replace it right away!

They are very responsive, and I will use them any time I need roofing help!

Julie T.
Julie T.
7/27/2021
I had a new a/c installed and a leak started in my kitchen ceiling a few days later. I called L&R Roofing solutions to find out if it was a roof issue or an a/c install issue.
I received a call back right away and was given great advice.  While it ended up I didn't need a service call from them I feel they went above and beyond with just a phone call. I would highly recommend
L & R Roofing Solutions from my interaction with them.

Paul B.
Paul B.
4/16/2021
I just met with Anthony and he was fantastic, showed up on time and gave me an excellent quote for a project I assumed would cost me an arm and a leg. Even told me I had a few more years left before the repairs really needed to be done and wasn't simply trying to make an extra buck off of me. Will definitely be using L&R moving forward for all roofing matters.

Gabe U.
Gabe U.
3/29/2020
Luis and L&R roofing are honest, fair and competent professionals and I highly recommend them.  He did a great job in communicating and finding a solution in a timely manner and followed up accordingly.  I had damaged tiles that needed replacement and he went out of his way to fit in this smaller job with his busy schedule.  I couldn't be more satisfied!  His dependable work on the small things definitely reflects his great reviews and the excellent outcomes of his bigger projects.

Ashley B.
Ashley B.
4/15/2021
Fantastic company! I called because i needed a last minute roof inspection for a home we are buying and they were there the next day and delivered a full and thorough report of what needed to be done. I had a couple questions and called the gentleman who performed the inspection and he was polite, respectful and knowledgable! I highly recommend L&R Roofing to anyone needing any kind of roofing repairs!

Hugh V.
Hugh V.
10/15/2021
We asked L&R to resurface our flat roof areas.  The day after the work, an unexpected rain shower caused an issue. L&R made sure everything was taken care of quickly and completely. Great job, great service. They stand behind their work! We are using them now on the portion of our roof that is pitched.

Cassidy O.
Cassidy O.
12/29/2020
L&R were absolutely wonderful to work with! They got us on their schedule to provide a quote ASAP, and we received the quote the same day. Their quote was very reasonable, and their entire team was prompt, responsive, and took time to answer all of our questions. We did a full tile roof removal and replacement with shingles, and they did an amazing job. They worked efficiently and got the job done quickly. We mentioned to them that we were struggling with roof rats, and they even went the extra mile to install mesh wiring at potential entry points. I would highly recommend using L&R for any roofing needs!

Kathleen W.
Kathleen W.
2/25/2021
Wow!
I just purchased my first home, I need a list of companies I can count on and this is one of them. Not only were they quick to respond when I requested a quote, they were also so kind and respectful! I received a quote for repairs and one for the entire roof portion that needed to be replaced. Once I agreed to move forward the work was completed in less than a week and it was done beautifully! They move fast but they will communicate every step of the way! Thank you !

Kimberly Z.
Kimberly Z.
2/16/2020
The L & R roofing crew replaced the underlayment on my tile roof.  They did a fantastic job:  they were on time, worked efficiently, and cleaned up well every day.  They were quiet and unobtrusive.
Luis was prompt in providing an estimate for the job.  His estimate was very reasonable:  he included items other companies did not, and did not charge me for items that I MIGHT have needed.  In addition, his foreman pointed out questionable areas on portions of the roof they were not working on that might need attention in the future.
I would hire them again.

Howard M.
Howard M.
12/02/2020
I never gave anyone a 5 star review. I did for this company because they are rock solid.  
The reasons : of the several companies who bid on the job Luis was the only 'owner-estimator'. All the others had salesmen.
Their bid was very competitive.
The crew was on schedule, made minor changes that I requested with no resistance and did a great job.

But there is more to the story:

There was a fairly major screw up which resulted in an expensive repair, usually something like this would cause me to say something negative about the company ... but sometimes 's--t happens' and what matters is how you respond to it.
L&R did everything they could to make it right, no excuses, no hedging they just took the attitude of 'whatever it takes' and made it right.

Like I said : Rock Solid.

Charles M.
Charles M.
7/24/2020
Took bids from the top three roofing companies in the metroplex.  L&R was the most responsive and came out the following day.  Luis reviewed my Scope of Work and that day i received the quote via email, which was the best quote.  I submitted the down payment and was scheduled the following week.  The crew came out and went right to work and did a fantastic job, i need some decking replaced, a rafter tail replaced, and new composite laid down.  They used high quality PolyGlass that comes with an impressive warranty.  The final invoice was emailed to me the following day and paid.  All in all this company and Luis is built on integrity and customer service, they do an outstanding job of the entire business process and they will definitely be back when the tile roof portion needs to be redone.

Melba D.
Melba D.
6/24/2021
Just when I thought great customer service was a thing of the past, LR Roofing proved me wrong! I've had concerns about a recently installed roof from another company and Luis took time to look it over for me. He provided insight and guidance on how I should handle my situation. He even offered to answer any other questions I might have down the road. Don't do as I did, get LR Roofing to work on your roof. I wish I had.

David G.
David G.
5/23/2020
Luis came out and provided us with a quote and he was great. From the start this company was on spot on, knowledgeable and very professional. We are glad we choose them. Top quality service at reasonable prices.  Hard to find these days. Couldn't ask for more. Two thumbs up.

Janet Y.
Janet Y.
9/24/2019
Luis is a genuine, honest, and nice guy. He came out to do a roof inspection as well and provided an estimate for my home that I purchased back in May this year. After collecting bids, we ended up choosing Luis and his team to do our roof repair after closing on our home. They were very professional and did an amazing job. Thank you so much Luis and team!

Heather B.
Heather B.
3/30/2018
When you see all the 5 star reviews for L&R Roofing you don't need to wonder why as soon as you meet Luis.  When I started getting quotes to have my roof replaced I looked at reputable companies close to me.  I got three or four quotes.  Luis was the 2nd person I met and although his quote was the lowest, that wasn't the only reason I chose to go with L&R.  Luis is friendly, professional and not at all a pushy sales person.  

The roof is one of the most expensive home repairs you'll have to do as a homeowner, but it is a part of home ownership.  After getting the quotes in December I realized I still needed to save up a bit more before I could move forward.  Shortly after I received the quote we had a heavy rain and Luis reached out to see how the roof was doing.  I let him know my new time frame to having the roof work done. I knew the quote could change, but I could not move forward at that time.  As soon as I knew I was able to move forward I reached out to Luis again.  He let me know that the quote would be slightly higher due to his cost going up.  He even provided me with a letter from his supplier stating the increase.  To me this showed integrity.  He wasn't just increasing the cost because I had waited.

I was at work while the crew was replacing the roof, but Luis checked in throughout the two days sending me pictures of the progress.  I didn't think I could get excited about getting a new roof, but I am.  It looks great! Our curb appeal has gone way up.  Next goal is to get the house painted so it goes with the brand new roof.  

I can't recommend Luis and L&R Roofing enough!!

Ernest C.
Ernest C.
03/08/2018
Great service.  Reasonable pricing.  I submitted a request for a quote on repairing water damage on my roof on a Saturday and heard back from the owner within a couple of hours.  He came out that day to look at my roof.  I told him I was going to request other quotes and compete his business.  He welcomed it.  He had his crew out to my house within 48 hours and emailed me a quote with contract for service within 24 hours of that.  He didn't use the damage as an excuse to try to sell me a new roof.  He just provided an honest assessment and a quote for the needed repairs.  

I contacted a competitor (TRM Roofing) for a quote the same Saturday I first contacted L&R.  That  company told me they'd send someone to take a look.  I never heard from them again.  

My time is valuable and I didn't want to waste it looking for other bids given the professionalism I saw from Luis (L&R's owner), but I still wanted the best deal.  I told Luis if he'd give me a discount on his already reasonable quote that I'd skip going out and looking for other bids.  He agreed and gave me a generous discount.

I highly recommend this company.  No BS.  Honest assessments.  Reasonable prices.  Prompt service.  Quality work.  Don't waste your time waiting on the other guys.

Jeff C.
Jeff C.
3/24/2020
Super knowledgable, honest, and fair. LR told me exactly what was wrong with my leaky roof during estimate- for free! I will definitely consider for future jobs.

Nabil A.
Nabil A.
01/11/2020
I was collecting bids on the roof for a new property I just purchased on 12/18/19 to replace the underlayment & fix a leak on an original roof since 1987.
Luis came on time & gave me his honest roof inspection report & explained in detail that it would be a waste of money just to fix only the leaked area. We chose L&R Roofing Solutions among 3 other companies. The estimate was fair. And since it was few days before new years, the work started on 01/06/20, Luis sent his crew with their Lead Victor & 3 other members, they were all professionals polite & cleaned everyday after themselves, work was done in 2 days. Victor and his team did an amazing job, even suggested that a side patio cover that was fixing to fall due to heavy Tiles and separation from the wall & cause injury to someone to be modified & built right with shingles instead of heavy tiles. End result was amazing. Victor matched the color of shingles with tiles color to avoid the HOA complain.
I would recommend L&R Roofing Solutions to Family & Friends & I will ask my realtor to post the company name on his website.
Over all I was comfortable dealing with Luis. He is a nice guy & always return the Text messages or phone calls right a way. There were no hidden fees, I just paid for one extra plywood sheet, 2X8 fascia & 1X4 Trim wood that was rotted from previous leaks.
Thank you Luis, Victor & team. Good job!!!

Chris R.
Chris R.
3/23/2020
L&R Roofing just finished a roofing project for us, and we are very happy with their work! We asked for quotes from 3 companies, L&R was the only one who responded within a couple of days, they offered a fair price and we ended up picking them prior to the other bids (that never arrived). Once we selected them, they provided clear communication on pricing, scope of work, next steps and concrete next steps.

Overall, I'd highly recommend the L&R team, I would definitely recommend them to friends/family and recommend giving them a shot at your business as we are very happy with them.

Thanks L&R Roofing Solutions for your professional, fairly priced and quality work!

Katherine J.
Katherine J.
3/19/2020
Luis and his team are the very picture of professionalism. Given the weather challenges that have been present, he continued to press on until we had the roof we had imagined. This was no small feat as our roof was far from standard.  We can't thank them enough for the perfection and attention to detail.

Jen B.
Jen B.
6/30/2019
When we had storm damage last monsoon season, our roof took a hit. We looked around, talked to a few companies, and got a feel for the company we wanted to use. When you're spending this kind of money on something you need on your house that is going to last you many years, choosing the right company is important. We felt the right vibe with Luis. He stayed in touch and showed up when he said he would. The price was competitive. A few months later, we still feel like we made the right choice. Hopefully we don't have more storm damage any time soon, but we'll recommend L&R any time, and cross our fingers that he's still around the next time we need a new roof.

Andy F.
Andy F.
3/29/2019
I recommend LR Roofing.   They just finished putting new underpayment on part of my roof a few weeks ago.  They are professional, responsive, and good with communications.  I had 4 quotes and happy with my choice.  They are licensed and insured (I verified the certificates).

Andy L.
Andy L.
1/18/2018
Luis runs an amazing business! I had some roof damage from a recent storm. He was super helpful and quickly sent a person from his crew to help fix the issue. I highly recommend using Luis for your next small to full roof replacement job. He does have a minimum like most roofing companies, but Luis does high quality and excellent work so I have no reservations for recommending anybody to use Luis and his team! Don't look any further and give Luis a call today to get a quote for your roofing needs!

BJ D.
BJ D.
3/16/2019
The owner Luis Rodriguez is honest and dependable. His crew patched a few spots on my roof and they were fast. Luis didn't try to talk me into anything I didn't need. This is the company I'm going to call when I need my roof replaced.

Brian S.
Brian S.
03/02/2019
We hired to do repair and just in time before major rains.   The process was easy, quality great and problem gone.   Recommend to give them a call.

Duke O.
Duke O.
5/30/2019
I called Luis to have them come take a look at my roof that needed some repairs. He came by that day to take a look and give us a quote. They came by and fixed it in the next few days. They did a great job and had a fair price. It's refreshing to deal with excellent work and customer service. I highly recommend L&R Roofing and will definitely use them again. Thanks!!

MariBeth S.
MariBeth S.
04/01/2019
We had our roof replaced and our flat roof foamed.  Excellent price, and customer service.  Would highly recommended. They take care of you like family.

Quang N.
Quang N.
08/06/2019
I'm a new house owner and Luis came out within the expected time frame and took a look at my roof.  All the other company quoted me to replace everything in the small area where the shingles were blown away from a previous storm. Luis came and told me that only two piece of tile was blown to the side and he just put it back for free and told me nothing needed to be done.  It's hard to find honest company/people around town who won't charge you an arm or leg for just easy leg work. I was not charge anything!! And would recommend this company to everyone I know due to their honesty.

Tom S.
Tom S.
11/06/2018
Everyone at L&R was exceptional throughout our roof renovation. Communication and quality were both excellent, we are very pleased with the results.

Kyle K.
Kyle K.
3/26/2019
These guys did a phenomenal job throughout my entire roof repair. Responded quickly, showed up when they said they would and completed the work I needed with exceptional customer service along the way. Highly recommend and would contact them first for anything I need in the future.

Chris L.
Chris L.
06/09/2020
I'm leaving this review even though I didn't end up choosing L&R and the only reason I didn't was because another company happened to offer an additional unrelated service we needed at the time. I would have gone with L&R had that not been the case. They showed up quickly, didn't take up a bunch of time, and came back with a digital quote within a few hours. I can't believe these other guys are writing paper quotes like it's 1975 - some of the other quotes I had came from people who couldn't email and had to go to the fedex store to print my quote... ridiculous in this day and age. L&R was fairly priced and included a long warranty. I was thorough about comparing multiple quotes and had no reason not to go with L&R outside of the above reason.

Renae K.
Renae K.
10/17/2018
Luis is extremely professional and has very high integrity. I met him because I was desperately trying to find someone to handle a simple repair, but an emergency situation. Handymen wouldn't touch the job, and roofers told me they couldn't get to me for weeks and it wasn't worth their bother. Luis called me back within minutes. Asked some succinct questions, and when realizing my difficulty, took on the job just to be that one person to actually help me. I called Luis late in the day and he completed the repair perfectly and on his own time early the next morning before I even went to work. I woke up to a beautiful picture of an immaculate roof in early morning sunshine! I don't know how to thank him enough. He has a customer for life.

Jeremy D.
Jeremy D.
5/31/2018
I have to say that I'm quite impressed with L& R Roofing. Luis the owner is very professional and puts customer service first!  The workmanship in his crew displays how he treats his workers and reflects his company. The job was completed on time and they cleaned up daily. I would highly recommend and use them again on future projects.

Jenny P.
Jenny P.
05/09/2020
Luis and his crew were awesome.  I had four contractors come out to give me a bid.  Luis was so professional.  He emailed me a quote and included all the professional documents as well (warranty, bond and insurance). I also received a thank you card in the mail for considering them for my project.    All my dealings with this company gave me strong confidence to go with them.  They had a competitive bid as well but their professionalism and thoroughness made them my #1 choice.  Thanks for a great job at my house.

Stephen M.
Stephen M.
3/16/2016
Luis and Victor were both professional and did a great, quality job.

It should be noted that I work in the construction industry and am not an easy customer-- I expect people to do what they say they will do and follow through.  L&R did just that.

Here is what I was satisfied with by L&R Roofing :

Affordable and upfront pricing
Free estimate
Next day service and showed up on time
Sent photos to me of repairs so I did not need to go on the 2nd story
Sent an invoice via email
Licensed
Professional

Will be my roofer moving forward.

Thanks,
Stephen

Collin W.
Collin W.
3/24/2020
Luis is as close to a real-life super hero as it gets. I won't get into the details here, but let's just say I needed him badly, and he came through for me 110%. He answers the phone on an extremely consistent basis; and if he doesn't he calls you right back. Luis provides fantastic customer service and does amazing work. I would highly recommend Luis to my closest friends.

Jeff S.
Jeff S.
03/08/2020
Luis was genuinely nice and took time to view and discuss the project. Unfortunately LR was a little high in their quote and decided on another company.

annette a.
annette a.
03/07/2020
L&R roofing appears to run like a well oiled machine, most correspondence is done online, however Luis and staff are available to speak with when necessary. They answer their phone. L&R installed a new roof on our rental home quickly and on schedule, quality of work was excellent with good clean up, highly recommend.

Gary O.
Gary O.
01/11/2019
Luis and crew we're efficient, thorough, and the quality was extraordinary. They were timely and polite. The estimate was adhered to with no unexpected up charges.  I can highly recommend LR Roofing without reservation. With gratitude, Dr. Gary & Cheri Oreskovich

Katherine B.
Katherine B.
4/14/2020
We needed a roof replacement but I didn't want to use just anyone. I did a lot of research before hiring L&R and I'm very happy I did. The job had to be pushed back due to rain but they always kept in communication with me and if I sent an email they got back the same day. Very hard working team of guys and it was done in 2 days. I highly recommend them!

Bill J.
Bill J.
1/27/2020
From start to finish, Luis and crew did an outstanding job. I couldn't be more pleased with my experience with L&R Roofing Solutions.

Dana V.
Dana V.
08/09/2017
Luis is amazing!  I needed an estimate after storm damage and of course he came right out and provided a free estimate.  Instead of selling me work that didn't need to be done he was honest and informed me a gutter needed to be cleared to prevent any future issues and my covered patio should be just fine as is.  I also had him quote some spray foam work I need done over an AC duct and he came in quite a bit lower than others.  I'll definitely be using him for the duct work in the spring because once again his honesty came through stating I might as well wait as we don't have much hot weather left for now.  Very honest and reliable and he'll also respond quickly through Yelp messaging, HIGHLY RECOMMEND!

Gordon H.
Gordon H.
4/25/2019
I usually don't post in here about services because most services these days are just average. I do have to mention one company. LR Roofing Solutions. We had a leak on our roof over our garage. It started about a year ago. It wasn't until this last major storm we had that I decided to get it fixed. I called four companies. Two couldn't get an estimator out for 4-6 weeks, seriously? One could get someone out next week and the other, LR was out the next day. Luis was beyond professional. He did an inspection, emailed me that night with a quote and had another guy come out two days later to get a material estimation. Everything was smooth thru his office personal and payment was easy, by check. You can save the 3% CC fee by paying cash or check. The next week his crew was out and fixed everything, cleaned everything when they left and came back the next day to touched up a few areas and painted the new vent tubes. It's rare these days to get a company to do everything right the first time. I highly recommend LR Roofing Solutions for your roofing needs. His number is (602)369-7447. Tell him guy with the Shelby's referred you....

Nelson J.
Nelson J.
08/02/2017
I can't say enough about L&R Roofing Solutions. My roof tiles sustained damage due to violent winds and rain this monsoon season. I emailed, called and submitted quote requests to at least 20 different companies. Those companies either ignored me, failed to contact me back, refused my business or flaked out. Enter L&R Roofing Solutions. They were not only responsive but delivered on what they promised. They were courteous professional and did a great job. If you're considering a roofing project in the Phoenix Metro, I wouldn't go anywhere else.

Rachel K.
Rachel K.
06/08/2019
Very professional company, was able to get us a quote right away and got our job done with a short lead time. Would definitely use them again!

Joanna D.
Joanna D.
5/21/2019
Luis and his crew are great!!  My flat roof needed to be replaced and he climbed up to look at it and they repaired it a couple of days later!!  It hasn't leaked!! It's great. When I have needed help, Luis has been there for me!!

Jack D.
Jack D.
06/10/2019
Outstanding character and integrity.  It's easy to earn a great review when everything goes right.  Very few can claim the same after an experience such as what I share here.  If you're looking for a great roofer that stands behind their word, Luis and L&R Roofing should be your choice. 

From Yelp, I interviewed 14 roofers.  Luis was the first I met.  He told me that the best solution in my case was to replace the existing three roofing systems with a foam roof.  All the other roofers agreed.

Regarding cost, Luis was in the middle of all quotes.  Which is exactly where he said he'd be.  He explained that he understands his market and prices fairly for a great product.  He went on to explain how important his reputation is and how he focuses first on customer results knowing that profits will follow.  Little did we know at the time just how much his words would be put to the test!

Since my home also had quite a bit of drywall repair on the ceilings going on, the underside of the roof could be seen in many areas from inside the house.  Showing Luis this, I negotiated with him.  Since his bid was in the middle and higher than my lowest bid, I suggested that I'd give him the business but asked in return that he include all wood that needs to be replaced.  From my perspective, being on a very tight budget, I wanted to limit my risk while choosing a quote that wasn't the lowest.  Being able to see so much of the roof top and bottom and wanting to help me out, Luis agreed.

Due to my business travel, I requested the crew begin upon my return.  I wanted to be there to understand and inspect the roof wood with Luis.

As I rolled up to my house after my trip I found a roofing crew started early.  They had already torn off the old roof and were just finishing spraying on the foam roof.  Oh no!!!  I stopped them and discovered that in addition to not addressing a number of items discussed with Luis, they hadn't replaced any of the roof's wood.

The crew made an honest mistake.  They showed me what Luis had texted them.  He properly told them what needed to happen, but they did not fully understand the importance of the start date until they read his note again.  Luis came over and first suggested that we tear off the foam just in the areas that we think had the largest issues.  Seeing my non-verbal response, Luis smiled and said, Ok Jack, I get it...we'll start over.  Without fighting, without being ugly, without being anything but a good man wanting to do the right thing, Luis in that moment committed to expanding a 2-3 day job to at least 6.  In that moment, I thought to myself, This job just became a financial loss for Luis.

For 2 days, the crew worked tirelessly removing the new foam.  It was hard work. Yet, they always were cheerful and apologetic that they had made the mistake.  After all the foam was off, I went up on the roof and to my somewhat horror, found the plywood underneath to be generally speaking...all in terrible condition.  The crew even mentioned to me how bad the wood was and that they too felt that a lot or even all of it needed to go.  Even to the extent that perhaps it's the worst they've ever seen.  Dread I thought.  Luis agreed to replace all wood that needed it and by the looks of it, ALL of it might need to be replaced.  With that prospect, I contacted my brother-in-law.  He's a supervisor on custom home construction sites.  A good man with a flair for no-BS.  I wanted to be fair to Luis so I needed a knowledgeable person to advise me on what needed to be done.  Early in the morning, he and I went on the roof.  A few walks around and he said, Jack, this is all crap and needs to be replaced.  So you understand, think about walking on plywood that is so dilapidated that you need to watch your step so you don't fall through.  

My heart sank.  Now, I would need to go to Luis and hope he would honor our agreement to replace 'all' the wood.  Luis and I spoke by phone.  Naturally, he was disappointed, but in that moment where a person has a number of options and ways to wiggle out of what was agreed, he didn't.  He essentially said that he made a deal that he probably should not had made, but would stand by his word.  He said, Jack, I want you to be happy and I want you to feel as though we delivered what was promised.  If you've read this far, I truly hope you understand the character and integrity it takes to say something like what Luis chose to say.

In the end, the crew replaced 70 sheets of plywood, put down an amazing roof and were the nicest group of workers a homeowner could ask for.  True to his word, the original contract price never changed!

I truly hope this review makes it easy for you to choose L&R Roofing.  Luis jokingly has assured me that he'll never deviate his negotiations this much from his standard business practices again.  However, while you might not get the same 'deal' I'm sure you'll get the same value, character and integrity.  

Thanks Luis!

Jack D.

Steve W.
Steve W.
05/11/2019
Luis was very easy to contact, very professional, and his crew finished the job in a couple days. Very highly recommend.

Victoria B.
Victoria B.
5/29/2019
Very suspect company. I asked for a quote to just seal my flat roof and the quote was $8500 (3.5 times more than my highest quote with other companies), I'm not replacing the roof! Ridiculous price, plus the quote had a button to sign the contract that was placed to make it easy to accidentally press. They kept emailing me this.

Rick L.
Rick L.
3/25/2019
Luis and company were very responsive in providing a detailed estimate for a complete tear off and re-roofing project for an asphalt shingle roof on my 1,110 SF house.  They were professional with the contract paperwork, proof of insurance, ROC registration, and references.  All paperwork was provided via email and they use electronic signatures and payment (if needed) to speed up the process. Their pricing was very competitive. I verified all references, licenses, and insurance provider.  All questions were answered promptly, either by Yelp, Email, or even texts from the owner.  The work was completed in 2 days and the roof looks great.  I would use them again for another roofing project.  Luis, Thanks for a job well done!

Eric K.
Eric K.
1/25/2020
While I can't speak to the work that the company performs, I can say this is an honest company.  I had a different company suggest I replace the underlayment under my tile roof because it looked like it was deteriorating and in bad shape and that it was very old... I decided to get a second opinion.  Luis the president came out to my home quickly and as scheduled.... and took a look at various sections of the roof ... and informed me that while he could not tell with certainty how old the underlayment is (which is understandable because its not really possible to tell how old it is with certainty) but he said it's in good shape and does not need to be replaced.  I will definitely keep his business card and not hesitate to contact this company in the future if I need roof repairs or maintenance... or when the eventual day does come to replace the underlayment .  Give em a call if you need an honest assessment. Thanks Luis!

Jenny H.
Jenny H.
7/14/2016
The very BEST costumer service out there. I would highly recommend Luis to anyone in the Phoenix area. His work was precise and affordable. He beat other quotes I got from competitors. I can't say enough good things about this company!

George B.
George B.
01/04/2019
Excellent from start to finish! Fast with communications and they keep the customer informed of the progress with regular updates. The team was professional, friendly and fast. Quality workmanship and slightly cheaper than the original quote. Highly recommend this company for your roofing needs.

Jackie F.
Jackie F.
12/26/2018
Although Luis' bid came in lowest of three, that wasn't why I selected to work with him. He, and his team, are professional and responsive.  The clean up daily was on point, even if something landed in my pool. The job for a complete roof replacement was estimated at 3-4 days and was done in 2! Get other estimates to make an informed you decision, but, my guess is you will still pick L&R and not regret it.

Kristie M.
Kristie M.
11/29/2018
Wow! So impressed with this company. We are selling our house and needed to fix some things on the roof for the buyers per the inspection. I called at least 10 other companies who all told me sorry, we can't even come look at it for another 4-6 weeks. Not helpful since we were closing in 15 days. I called Luis and he answered immediately. Then came out to look at the roof within a couple days and our roof was fixed before close! Their communication is great and the roof looks great! Highly recommend this company!

Nicholas M.
Nicholas M.
11/17/2017
I had a leak where the chimney meets the roof, and was able to get my homeowner's insurance to cover it after the deductible. I called L&R Roofing Solutions and Luis was able to come out the same day to take a look at it. Within a few days L&R had repaired the roof. What merits five stars is that they stayed within the budget given by my insurance, but still repaired more than what the insurance company was willing to admit was the problem. They didn't expect payment until I was able to inspect it to my satisfaction. I can recommend L&R without hesitation.

Alexi B.
Alexi B.
5/17/2016
Definitely recommend L&R Roofing Solutions!  They are easy to work with, got me scheduled fast, got my roof done in 2 days, and cleaned up really well, they left virtually no trace of debris behind when they were finished.  My new roof looks beautiful!  I live in a patio home so it connects on one side with my neighbor and could have been tricky to tie in the new roof with a clean seam but LR did a wonderful job!

Cassi H.
Cassi H.
4/19/2018
Very professional and prompt service. We asked for a quote and L&R provided it quickly after looking at our project. Looking forward to starting our project and see what other prompt/professional service they provide.

D S.
D S.
03/02/2018
Exceptional customer service, integrity, and professionalism from start to finish with L & R Roofing Solutions! Luis was absolutely amazing to work with in every respect. Impeccable, efficient work & through clean up from the team of gentlemen on the roof using nothing but the highest quality products as a standard. I highly recommend L & R Roofing Solutions without reservation for all your commercial & residential roofing needs. Definitely 10 stars on the rating scale!

Lois H.
Lois H.
01/12/2018
Very happy with the work done by L&R roofing..the owner Luis is polite ,friendly and very professional as is his crew..came quickly for estimate and had work done in less than 2 days..cleaned up completely after job done..I highly recommend

Nathan H.
Nathan H.
8/30/2016
L&R Roofing did a fantastic job on my roof!  I'm very impressed with Luis's communication and his employees professional work ethics.  They did a complete roof in two days and I didn't find a single issue I didn't like.  That is HUGE for me to say because I am extremely particular and detail oriented!

Ben E.
Ben E.
10/17/2016
Our home needed a matching roof where we cut into the truss members for a patio and room addition. From the time I met with Luis until the time of completion, in which was less than half the day! The LR crew was quick, professional, super clean, and priced more than fair! Hands down a great team! Thanks LR Roofing!

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