ProWest

ProWest was recommended by a friend.  They came out the next day to give me an estimate. There was no pressure.  I really dreaded dealing with the claims adjuster and the insurance field agent.  They handled all of it!!!  They worked with my insurance company for payment and communicated with me regularly every step of the way.  They made sure my roof was replaced correctly and up to code.   The work was done in two days, they cleaned the yard and left no mess!!!   This was a great experience.  Highly recommend.

I had a sales rep knock on my door after a severe storm informing me of damage on my roof. I initiated an insurance claim in August and signed a contract with Prowest for the scope of work to cover the insurance items. I did inform them verbally that I also wanted to replace damaged fascia at the same time. I subsequently confirmed via text that they could replace damaged fascia. I had texted asking how we should proceed for identifying which fascia would be replaced but no response.

The roof rebuild happened on September 26. Some fascia was already getting replaced so assumed that any needed fascia was getting fixed and we would settle up on costs later. At the end of the build, there were several sections of fascia that were in horrible condition including one section of board obliterated by termite activity. When doing the final walk through, I was assured this was an easy fix and someone could come back out subsequently to fix. After not having any luck getting Prowest to commit to actually coming to repair the fascia, I solicited quotes from multiple other roofing companies to fix the fascia. When I told them the roof was two weeks old, the roofers appeared baffled and less than interested to engage in something like this (I don't blame them). The contractors explained that this fix was much more invasive and involved than I had been led to believe originally during the final walk through. I was also advised that another contractor doing this work would likely void my roof warranty.

Needless to say, after soliciting quotes from
four other roofing companies, none were willing to engage given how new the roof was and the consensus and advice from them was to have Prowest make this right.

I have subsequently tried working with the sales rep. He did get me under contract and I made a 50% deposit on the project (payment made on 10/25). However, I am now told that it could be a LONG time until they can schedule this repair.

I am doing an entire home remodel and the painters have been on standby for weeks waiting for this to be resolved. I fear I will have to now paint the house with horrible looking fascia until I can get this repair done, then re-hire painters to come back out.

I am giving one extra star as the sales rep has been very responsive even amid this issue, but doing business overall with this company has been a huge headache given the fascia issue that they are not making right.

Over the past few years, more and more shingles have blown off my roof. Quite a few roofing companies have knocked on my door asking for my business, but my insurance had already told me there was only $600 worth of damage since it was only the outer edge shingles. Last June I got a letter from Doni Calvert saying that ProWest would work with my insurance company to get them to pay for a roof replacement. And he and his brother Doug did just that. When the day arrived for the work to be done, the roofers arrived before dawn, and had the entire job finished and cleaned up about the time the sun was setting. The roof looks great. Contact Doug Calvert (480-343-4653) if you want a nice-looking roof.

I'm approaching 400 days without a ceiling in my bathroom, while both my pets and I breathe in the asbestos that continuously falls from the attic.

I hired PROWEST for the job but they refuse to answer my calls or finish the project. I have offered to pay them numerous times to complete the work but they have refused payment. They are now increasing the cost in June 2022, saying that I owe $40k for the work at my home (Which so far, is just a new roof that was originally quoted for $10k, then increased to $17k, then increased to $26k and is now up to $40k.)

Andddd if I don't comply, they will put a lien on my home.

My home is less than 1500 sq foot and has standard shingles. That is the most expensive roof of all time. This feels like a scam on my insurance and a scam on me. Its also effecting the health of me and my pets.

CALL ME PROWEST.  FINISH THE JOB.

Jake Cushing is the BEST.  He was attentive and efficient from the start. He knows his business, he's smart and caring, and he made sure the job was completed to our satisfaction.  I can't recommend him more highly.

Absolutely the worst roofing company we've ever dealt with. They solicited through door to door promising top service. So far they had their vendor drop off all materials for a roof replacement on my sidewalk in my front yard. While waiting for insurance checks so they can start the work, materials have now been sitting for weeks on front sidewalk.
When ProWest was informed that neighbors and city were complaining and we needed the materials to be stored elsewhere while waiting for checks, they have done nothing. Very unresponsive and unprofessional.

I would highly recommend not using this roofing company.

Came to my house and put a ladder going up to my roof. I asked them what they were doing as I didn't have any work scheduled to be completed by this company. They couldn't answer as none of them spoke English. They laughed in my face, pointed at the ladder, and said No Work No Work and kept staring at me like I was an idiot. I told them if they can't tell me what they are doing on my roof, I'm calling the cops. The guy laughed at me again, spoke some Spanish to another guy in his crew, and one said other house. I assume that meant they had the wrong house, but kept standing there with a ladder on my roof, staring at me. I told them okay I'm calling the cops but they just kept standing there. I called the cops so they could hear me and they packed up and left. Shadiest thing I've ever experienced.

Katie: The language barrier wasn't the main issue here. I've hired many Spanish speaking professionals and have not had issues like this. The issue is, they were flat out rude. Laughing in my face and staring at me like I'm an idiot is not professional. They wouldn't leave my property. It was the most disrespectful encounter I have experienced. Thanks.

Johnny with ProWest is on top of his business! Excellent response time and very punctual. Took great care of our emergency roof repair when a monsoon storm hit the Queen Creek area. Definitely recommend ProWest services to others. These are professionals!

They were very fast and efficient. Easy to work with from start to finish. All my neighbors are jealous of my roof. Highly recommend them.

I had gotten a couple inspections from 3 Contractors. I decided to go with ProWest Roofing. My first impression of Doni was awesome! He was very professional, knowledgeable, kind and answered all the questions I had for him. Both Doni & Doug were super helpful. Doni assisted us with calling the Insurance Co to file claim and he proceed to help follow up until we were given the go ahead. We were always kept in the loop on how things were going to be done. While we waited on approval we had another Wind/Rain Storm and they even came to put a tarp up prior to the work being done. The work Crew- (Poncho Crew) were such hard workers. They started early morning and continued to work throughout the day until dark. The roof was completed in 2 Days! Wow!! It's so beautiful. If you are l99king for a reliable & honest Company Please give ProWest Roofing a call! I'm 100% give them A++ Thank you all for doing a great job and being so amazing at what you guys do. Keep up the good work. Thank you again! From a very satisfied Customer! Attached is before and after pic

Just couldn't rate them higher, under the circumstances.

Prowest was the 2nd of 3 roofing companies we contacted to give us an estimate on repairing our garage roof, which had been torn off, July 17th, in a severe storm.

There were no fewer than 3 times the Prowest estimator pressured us to sign a contract - WITHOUT a written estimate (??!).

The 1st company came out, explained what they saw was needed and gave us a written estimate.
Prowest was the 2nd company.
The last company to come out, explained what they saw was needed and gave us a written estimate.

The insurance adjustor finally came out Aug 6th.
When we got the insurance estimate, we forwarded it to all the roofing companies we saw.

Prowest's estimator called and, AGAIN, tried to get us to sign a contract - WITHOUT A WRITTEN ESTIMATE!
That's when we told him that we DID get written estimates from the other companies and we'd be happy to hire Prowest, but we needed a written estimate.

The Prowest estimator stated, Well, our estimate is going to be higher.  And he went on to explain why.  The call ended with me texting the estimator my email address, so he could submit HIS estimate.

THAT Prowest estimate NEVER came.

By this point, we were feeling VERY uncomfortable about Prowest.
Do you blame us?

Honestly, I had high hopes for this company.  They were quick to respond and quick to schedule an in person visit.  But after the initial fight against our insurance company, and of course no luck with the insurance company budging for assistance.  ProWest truly dropped the ball.  

Cons:
-Company said they would follow up to do the minor repair the insurance company was seeking.
-Company never followed up and we had to call them at least once a week for an update.
-Company said an expected time frame as to when they think they can do the repair.  But no response via phone or text.  Honestly I felt like we got ghosted.
-Called the main line with the company to complain about no communication with our contractor and honestly felt no remorse.  No apologize and didn't have a solution to elevate our complaint.
**I truly felt that since the insurance company did not grant us a new roof, ProWest felt that our project was just chump change and didn't think it was worth following up or making it a priority.  And with that result, we have more issues with our roof no thanks to them.  

The only positive I will say is that they were very thorough with the initial visit, taking photos, chalking out the areas that needed repair and really going to battle for us with the insurance company.

Would have liked to have written a better review, but maybe ProWest needs to take a better look at how you communicate with your customers and actually follow up with them and schedule repairs.  An apology wont cut it anymore.  Seeing a result would make a huge difference.

Prowest installed an incredible roof on our older home. We could not be more delighted! Tom helped us navigate the muddy waters of insurance claims. He stood by us every step of the way, jumping on the roof to chalk out the damages prior to the assessor arriving. The whole process was incredible - and the crew was polite  clean snd very responsible I recommend this company! Oh and the roof is gorgeous- with s great warranty!

* Michael Ron and Andrew Bird great representation for Pro West
* Excellent communication
* Worked with the insurance
* Roofers top notch and professional
* Great work!
*

These gentlemen are very professional and prompt. They stopped by my apartment community to bring us lunch and discuss our needs for roofing services. Josiah went out of his way to talk to me directly and leave his information with me for any word of mouth business I could send his way. I will 100% be sending people his way. Contact these guys if you need anything for roofing/restoration.

We had a great experience working with PROWEST! Anthony guided us through the process and made the whole experience painless - even considering we went through insurance! We had a really tough time picking a shingle color and he was extremely patient and gave us a list of homes that had been recently redone so we could see what the colors looked like beyond the sample boards. The installation crew was really quick and very clean. There was a guy who was dedicated to cleaning throughout the project to ensure they didn't leave a mess, which we were impressed by. They even installed vents to match the new color of the roof which was a nice touch. All in all we were very happy that we chose PROWEST and would recommend them to friends/neighbors!

This is an awesome company -- Josiah and Jeff are both great to work with. They made my first re-roofing job as easy as it could be.

These two guys and their contractors were competent, efficient, and did great work.

ProWest was extra helpful in dealing with my insurance company, making life a lot easier for me. They also managed the removal and reinstallation of solar panels and inside water damage repairs.

I would absolutely recommend them.

Thank you to Jeff Guthrie and ProWest Roofing for knocking it out of the park! We have a 94 build with the original roof and with monsoon season in full gear this year it was time to replace our roof. ProWest was all over it, great communication, fast work, and done right. I highly recommend you make ProWest the first roofer you call in the valley!

Working with Johnny and ProWest was a wonderful experience!  I am President of a 14 building HOA community.  I got 6 bids and ProWest's was significantly less than the other 5 and offered a better warranty!  Johnny is the BEST to work with!  Responsive - all hours and days.  Great follow-up and follow-through.  ProWest's crews were respectful and friendly.  We ended up with a leak in one of the newly re-roofed buildings and Johnny and his crew were on it immediately.  They worked with us to make this project as painless and smooth as possible.  I would definitely recommend ProWest!

This ProWest Roofing company is not only your typical run of the mill storm chaser but they are also incredibly pushy. After ignoring our NO SOLICITING signs and still knocking on our door (un-masked during pandemic) no less than SIX times in less than 3 weeks and being told in no uncertain terms that we are not interested and literally had to be told (repeatedly) to LEAVE our property the first and fourth time, I checked with all of my neighbors and all of them have the same complaint. In fact, one of my neighbors happens to be an insurance adjuster and warned me about their track record within the insurance companies. A second neighbor told me that their No Soliciting sign specifically names ProWest which is brilliant and has officially been added to ours.

Tom and Mick from Prowest are top notch from start to finish for our full roof replacement. Trying to get a roofer with several other companies to show up on time to provide an estimate was more difficult than it needed to be (before Covid-19). I saw Prowest endorsed by a neighbor on Nextdoor and I reached out to them. Tom and Mick were always prompt, professional, and delivered on services agreed upon. Any minor hiccups were resolved promptly and with a central commitment to customer focus.

The insurance company only wanted to pay for a small part of our roof based on my initial estimate, but being in the business I understood it warranted full replacement. After firing another roofing company for no call no show Prowest picked up our claim without missing a beat. Inspected, photographed and documented all storm related damage and were able to get the full roof replacement paid for by the insurance company.  They dealt directly with the insurance company on our behalf (with our approval) so that made it MUCH easier to carry on day to day without having to make calls and explain what we needed.

The roof install started at 5:30am and the roofers wrapped up at 7:30pm the same day. We were very grateful for their hard work during a very busy and HOT day. By all accounts they were on task and detailed in their duties the entire day. They also did a great job cleaning up after themselves when they left. We could hardly tell they were there aside from the fantastic new roof that we've gotten multiple compliments on!

They made something very stressful and confusing at times a much more pleasant experience and we fully endorse the company's employees and workmanship. We couldn't be happier or more appreciative we chose them.

Do yourself a favor and start with Prowest if you need anything. Take care everyone.

Prowest did a great job on my roof! I had to have a it replaced, and they did a great job placing the claim for me, being here when the claim adjuster came, and doing my roof within that same month! It looks fantastic. They were very fast as well. They communicate well too. Highly recommend!

My experience with this company has not been a good one. I started this process in May of 2021 after a guy named Dean came to our door and told us we had some wind damage and could get insurance to repair and replace our roof. Our roof did need a repair and there was a sag on the tresses I was wanting to get fixed since we bought the home. This was a win win. Over the next few months, Dean would show up unannounced (which really creeped out my wife) and ask for checks or a signature instead of making sure I was there or at least making sure it was communicated clearly. I blame myself for not being more involved, but these guys are supposed to be professionals and some of the best in the Phoenix area. When the work finally started after a couple different rescheduling times and miscommunication, they wanted to do the entire roof in one day. I know this might be common but it's 0400 to like 1900 in June and they decided to reschedule for a Saturday instead of what was originally agreed upon. I have kids, pets, etc.... it was amazingly loud and no one prepared us for any of this nor explained (again, my fault for not asking more questions). No one on the crew spoke any English, so there was no communicating while they were there and if there was a foreman, I never saw him. I think Dean was in charge, but he didn't come by that day at all. I decided to text him and ask about spots that weren't a painted (I was quoted and charged for painting), and they replaced part of the 2x6 on the perimeter but not all. Didn't paint those either, only replaced some of the plywood (no paint), but didn't communicate any of this. I took pics and sent and asked for an explanation. I had to scrape and paint the 2x6's that were plain dead/rotted as I was doing a re-fi at the same time and thought it was going to be done by the professional roofers that I hired. After a lengthy discussion with Dean, he agreed that someone should have had the conversation of replacing any of the dead/rotted areas as it was a full roof replace/fix/repair. If I'm going to get this done I want to get it done right so I don't have to mess with it for another 15-30 years. No one has been back to paint, to repair, replace. He told me that we needed to finish the original contract and then we could make up another one for the 2x6 trim around the outside of it. I was born in the day.... but not yesterday. If I give them the last check, I won't see them again.... I can promise you that. Since that talk, the only message I received was from Dean telling me that USAA sent me a check and to let him know when he could be by to get it. I was so pissed off...first of all, I didn't receive it yet. No one has come by to fix anything else and you have requested full payment as well as the signature of completion. The bullshit was too thick, I told him I only wanted to see his boss at this point. I finally got the check and I'm actually sending it to my mortgage company today to get their approval. No one from upper management has reached out to me like I requested and in fact at one point Dean complained that this might get him fired.  At one point Dean even told me that he would come out and paint the chimney himself..... really man? You mean you'll do what you are supposed to do? The one pic below shows a crack in a part of the overhang that he said they didn't do either. This entire thing was just plain shady and I would not recommend this company to anyone.  The entire experience has left a bad taste in my mouth. If you are going to do a job, you do it right. If you don't do it right the first time, you have time to do it again. As a business you need to make things right, you have not.

They are very professional and expensive.  When you tell them, they want to negotiate; and are still way too expensive.  I paid about 60-70% of their bid and had a great result from a competitor.

We worked with ProWest Roofing after a major wind/hail storm damaged our roof in early 2021. It's obviously a big decision when it comes to hiring roofing companies...not like can just return the product if you're not happy (not to mention a lot of interaction with the people involved!)
Fast forward to now: we have a roof that is PERFECT (and believe me they ran across a few hidden gotchas with our project).

Their crew was amazing; to use the cliche...a well oiled machine. I was shocked at how quickly they had the old roof removed, addressed the surprises, had a plan, and had a new roof in place. We dealt with Michael Ronn and Andrew Byrd, and they were knowledgeable, straight ahead and helped us navigate through the maze of dealing with our insurance company. When the roofing portion was done, Michael was even up on the roof attending to a few last minute details.
We also had some interior damage (2 rooms) and they sent Bobby Kirk out to paint our large living room and bathroom. Once again, total pro and amazing work.
Honestly, I dreaded dealing with the sea of jokers you find in the roofing business, but we got very lucky. Great people, solid company to deal with, outstanding product.  Would not hesitate to use again!

Prowest came through my neighborhood one day, as I was at my door they pointed out that my roof was in need of repair and that they could help get the roof and carport fixed. I was kind of reluctant to do anything. You always hear about those people that try to scam you out of money or the job. Therefore, Jimmy Rauch gave me several people as references to contact that they did in the neighborhood. I then called several people that gave Prowest a 5 out of 5 star and A+ rating and let me see the work that had been done. Prowest was even able to work with my insurance company as a winter storm had damaged areas of my carport and roof.  
What is cool about Prowest, they do not ask for the money up front. They will buy the material first and bring it to your house. Then you pay half of the money. The other half you do not give to them until the work is completed. We even had an issue with our roof A/C unit from it being moved in the roofing process and that issue was resolved quickly.
I am giving Prowest a 5 out of 5-star review and A+. I also told Jimmy that he could use me as a reference.

After getting other quotes for a leak after a big storm of thousands of dollars.. a friend of a friend suggested prowest and it was the best thing ever. Quick reply came out same day to tell me my roof was in great condition and there was a small fix needed. Super professional and saved me thousands .

I have been in the middle of construction for months and with COVID everything got delayed or arose with an issue...except these guys. Johnny and the team at ProWest is unbelievably professional and after 2 years of hiccups with my roof, they fixed it within 2 days. I can't thank them enough for giving me a bit of peace of mind

I've had some terrible roofing experiences with roofing contractors in the past. Truly, it's like our house is cursed. So, when I saw one of my neighbors had a sign in their yard promoting ProWest I thought I'd give them a try. We had pigeon debris that was clogging a scupper and during a serious deluge in February (maybe the last rain we've had this year) it caused water to back up and jump the barrier on our flat roof resulting in a minor leak around our skylight.

We had estimates from two other companies already (one which was no longer responsive due to COVID) so when we had ProWest come out we knew their price and warranty was competitive. Jon was fantastic and extremely patient; I ask a lot of questions and he was willing to explain all the details and communicate with me over email and text since my work hours keep me from being very helpful during the day. Also, in general, I really like that the contracts and payments are available digitally - I do everything through email. Having things in my inbox helped me track what had been signed off on, keep photos, and reply to invoices quickly. ProWest, if you're reading this, I love this aspect of your service.

We did have to have Jon (or one of the guys from his team) come back out after the initial install date to take the sticker off the outside of the skylight. Apparently been forgotten about during installation, but as soon as we figured out what this strange rectangle shadow was they came out literally the next day and took it off for us.

I look forward to working with ProWest again for power washing and re-coating our flat roof as regular maintenance. And though I hope it's still a few years off, I will probably use them again when it needs to be replaced.

Best experience I've had with a contractor in recent memory. Historically, I hate having to find to a good person to do work on my home, either worried about them making a mess, giving me an initial quote and the final quote being higher, etc.

I had a great experience, the owner spent time explaining the process to me, ensured the job got done quickly and it turned out looking beautiful with minimal stress to me. Since my roof was replaced I have referred ProWest to other family/friends and they have all had similar experiences.

If you need a roof replaced, don't waste time checking every place. Just use ProWest and you'll be happy.

Prowest just finished with our full re roofing project.  They replaced our entire roof including a decking roof in the back.  We are extremely pleased with the final result.  

Jimmy Rauch was the project manager and was a pleasure to work with.  Jimmy is very professional and very knowledgeable.  Jimmy worked with our insurance company for excellent results for us.  The install team was well staffed at day of installation and their work ethic and energy level was excellent.  They also did great cleanup including removing some old leaves and dead weeds!  Highly recommend!!

Josiah and Jeff did an awesome job coordinating and fixing our roof. Even took care of minor problems in a rapid way. Highly recommended

ProWest did a great job! They were very transparent and very professional during the entire process. They worked closely with me and my insurance company to ensure everything was tracked, since my insurance company paid for the repairs due to wind/hail damages. The work was finished in one day and the crew cleaned the area very well after coming down from the roof. I'd recommend using ProWest.

My wife and I were on vacation in July 2018 during a good amount of the month. If you're a fellow Arizonan, you know this is peak Monsoon Season. We had a friend check on our home toward the end of the month only to find some rather large leaks in our master bedroom, a guest bedroom, and living room.

I immediately remembered talking to a neighbor in our community who said he worked for ProWest Roofing. I called Jeff Guthrie and explained the issue. Within an hour, he was at our home (without us being out of town) and put tarps on the roof to prevent further damage.

Once we got back in town, I sent Jeff a message so that we could meet. He met me on my lunch break and had showed up early to get measurements to provide an accurate quote. He knew I had a short amount of time available and was able to chat and provide info, along with me still being able to eat lunch.

After Jeff reviewed our roof and internals, he said that the there were new City of Phoenix codes in place that would prevent him from replacing the roof without replacing the wood underneath the shingles. We discussed the issues at hand, and with Jeff's assistance, he helped me file my claim with my insurance as the 2018 Monsoon Season had caused extensive amounts of wind damage. He explained and showed evidence of the shingles being broken off, issues where the decking failed, and areas where mold had begun forming.

Fast forward 3 months - My new roof is beautiful and safe, my insurance company has covered my roof (with Jeff's assistance), and my wife and I are extremely happy! We are truly thankful for Jeff Guthrie of ProWest Roofing and would strongly suggest you do business with them. With their guidance, expertise and complete follow-thorough, you'll feel like you're their only customer during the entire process.

Thank you Jeff & ProWest! You guys are lifesavers!

I reached out to Prowest following a bad storm in Tempe that caused roof damage and leaking.  I was contacted back the next day by Jeff Guthrie.  Mr. Guthrie was very helpful and professional for the entire process.  Upon evaluating the roof and reviewing the storm that took place on the day the damage occurred, he recommended involving my insurance agency.

Mr. Guthrie worked on my behalf and handled the insurance claim start to finish.  He laid out the expected timeline and was very upfront about what to expect when dealing with the insurance company for the roof replacement.  I was relieved that Mr. Guthrie was so knowledgeable on the insurance claim process.  Mr. Guthrie made sure to make himself available for me at anytime and was at the insurance inspection, I felt relieved that he saw his work though start to finish.

I had limited knowledge on roof material but conducted research and found that Prowest was a GAF Master Elite contractor.  This was great assurance knowing I found a great reliable company that is certified appropriately and uses the best material available.

I would recommend contacting Prowest and working with Jeff Guthrie for your roofing needs.  Jeff and team have made this process very easy for me.  The re-roof turned out great and happy not to have to worry about my damaged / leaky roof anymore.

Thank you again!

No one ever wants to hire a roofing company. To do so means something is not right with your roof. A friend of mine recommended ProWest. They had recently finished her roof and it looked great. Josiah Guthrie came out in November to assess our roof. He was thorough and professional. Unfortunately, our insurance company yanked our chain for a couple of months which delayed the work but I'm happy to say that we now have a new roof. I highly recommend ProWest and Josiah.

It was a pleasure working with Prowest Restoration and Roofing.
They helped me with my claim filing with my insurance company. They were on site when the adjuster came. They kept me informed on every step. The let us know when the materials would arrive. They told us when the work crew would arrive. The workers were professional they covered my shrubs and landscaping and were very through in their cleanup My project managers were Mike Kibler 480-282-7327and Jimmy Rauch 480-343-8852.
If you have roofing needs I totally recommend Prowest

Loved their work and LOVE my brand new roof!

Our shingle roof was almost 30 years old and was in bad shape. One of August's bigger storms this year came through and ripped quite a few shingles off one evening. We now had black paper patches that were visible. We knew we had to do something and fast. Luckily ProWest was already in my neighborhood down the street finishing a neighbor's house because of the storm before! They stopped by and talked through our options and said they work with most if not all home owners insurance. We went that route with ProWest and they worked great with our insurance and got our whole roof replaced! They were super fast and did a great job!

I would definitely recommend them to anyone needing their roof repaired or replaced!

If you need other reviews other than here check out their news coverage on ABC15 and Channel 3 news!

Th is company has paid 6 house calls on me since September. They have repeatedly been told I had the roof inspected with in the last year. I do not need a new roof for another three years. I certainly will not use them A. Becuase they will not go away. B. Becuase they have said numerous time they will get my insurance to pay for a new roof. I am not scamming my homeowners insurance to get new roof. I know when I bought the house the condition  and when it would need to be replaced. I set money aside for that like a responsible adult.

Like Dorothy in the Wizard of Oz, my roof took off with one of the recent monsoons. The morning after the storm when I saw the extent of the damage, on the recommendation of my neighbor, I called Prowest. Best Decision. Ever.

They came out first thing that day, inspected the roof, explained the extent of the damage and provided temporary repairs to keep the roof secure and watertight. They worked directly with the insurance company going so far as to speaking directly with the adjuster and providing updates. Once the replacement was approved, I received a date for materials delivery and repair.

The day of the install they were there first thing and took great care of the property (covered my landscaping front and back with drop cloths) and when I returned home, it took my breath away. The roof looks amazing, the clean up, immaculate - both front and back. I could not be more pleased.

I appreciated everything they did to make the experience as simple and worry-free as possible. Fast, responsive, clean and professional - I had complete peace of mind every step of the way. Totally recommend these guys  - there's nothing better than feeling like your concerns and your property matter. Thanks to Bob and the amazing crew at Prowest!

Great company!  Very moral and ethical!  They communicate well and took care of everything with my family insurance company.

We recently purchased a home in Avondale and the inspection showed it needed a new roof underlayment. With COVID-19 impacting businesses, it was difficult to find a roofing company that would answer the phone, much less come out, provide an estimate and schedule the replacement. We worked with Jason Iorio and he has been nothing short of outstanding.

Our roof was installed in just over 11 hours using a team of around ten people.  The work was completed much faster than expected.  Because of this, we didn't need to wake up to the sound of hammers the next morning, also appreciated.

Jason kept us informed every step of the way.  He went above and beyond the call of duty by working with us to deal with resolving some escrow issues with our mortgage company. Jason has also been fast to respond to and resolve the minor issues and concerns that almost always impact any major roofing project.

If you are looking for a contractor who will stand by their work, give you a fair price, and most importantly of all, treat you like a valued customer even after you pay them, look no further than ProWest, and ask for Jason Iorio!

The monsoons of 2018 did a number on the back side of our roof. We had microbursts in our neighborhood that were ~70-80 mph, and it peeled up the entire back side of my house over our flat roofed Arizona room. I have a buddy who works in the pool industry who recommended I call Riley with Pro West because he had worked with them in the past.

The next day Riley came out to assess the roof and said we need the whole roof replaced(original roof from 1972 from what I understand). Not only was the back side of the flat roof ruined, but he found many missing and loose tiles on our actual pitched roof. I could end the review here, because I didn't have to do much after the first visit... They called our insurance, they filed the claim, and then scheduled the roof replacement the next week.

I think everyone in Phoenix was getting their roof replaced during this time so I was impressed they got out to our house so quickly. I was worried the claim might affect our insurance premiums but Riley was very well educated on the claim process and explained that the storm was classified as a catastrophic event and would not affect our personal premiums. more than likely our whole neighborhood(or zip code) would see increased premiums due to the amount of claims in the area.

The whole process was stress free and effortless for my wife and me. Riley recommended we go with a black roof which we didn't know if we wanted, but after seeing a few pictures he showed us of similar houses with black roofs we decided it would look great on our house. He explained it was not hotter than a lighter colored roof, which was our concern with the 120° temps in AZ summers.

Fast forward one week and we have a brand new roof and could not be more happy with how it looks. No trash left in our backyard, no cleanup needed. I just came home one afternoon and had a new roof, awesome. My air conditioning even went out when they were working on the roof and he had his HVAC guy come out and fix it the same day (just a fuse or bad wire I'm told). That was the real icing on the cake. I can't even get an AC guy out to my house same day when I have an actual AC problem!! he didn't charge us a dime for the AC work because it happened when his workers were on our roof; no questions asked.

Call Pro West first. It will be the only call you have to make. Thanks again Riley!!

These guys came door to door searching for business! Very attentive before they get their money. Then they are slow to respond and after over 8 weeks we finally got our roof. Trying to finish up in the dark. Roofing materials sat for over a month before they came to do the roof. Tried to convince me to use screws to fix water damage in our garage instead of replacing sheet rock . Said it would be sufficient! Stay away from these scam artists! They have refused to send me an invoice for work done on our roof until I refused to sign off. Then the invoice is very vague! I would never recommend this company to anyone!

Own your own house have an old roof need a new roof because it's leaking or just because it's old just pay your deductible they put a new roof on for you and one day can't get easier than that trust them especially Adam he's the best insurance companies I've been taking my money for years I'm finally getting some of it back

I can't say enough good things about the folks at ProWest, and particularly JD. He walked me through every step of the process in helping our family get a fully paid for new roof after some hail damage. JD was supportive, patient, yet persistent in getting us covered. He managed the team very well and was truly enjoyable to work with. I can't recommend him and ProWest enough.

Had an AMAZING experiences with Pro West Roofing. This company and service staff are are absolutely the best and who you need to call to get the job done. They will go above and beyond for customers. I spoke with Matt R. and informed him of some of the issues my mom was having getting someone to do the job for roof repairs for their home in the white mountains. He quickly stepped to help us solve my family's roofing repair needs all within the same week of initial contact. Now my mom had contacted many businesses and all failed to follow through for MONTHS. He was able to introduce us Joe Fillion to schedule service and travel to the home in the White Mountains for repairs. Both were professional and offered exceptional service. Parents are happy. I can't thank you both enough. You have my business for any of my own roofing needs. Thank you Prowest!!

If you go anywhere else but here you will miss out on the best service ever. Eric Chandler our Project Manager was the absolute professional and honest person to work with. He did what he said he would do, in time, and we were kept informed regularly. He answered all questions and handled everything. We had to do very little. His team, wow what a group of guys. They were not only in time, efficient and cleaned everything up. To so much time and care for all our stuff in and around our yard. We can't thank you enough for all you have done. Eric I hope the company knows what a valuable asset you are.  Thank you again and we will be referring for sure. Dan and Karen N.-Lake Havasu City, AZ

Prowest did a fine job on our foam roof. I'm happy with the end result. However, I had to spend a couple hours on the weekend cleaning up the hundreds of little scraps of shingle & foam around the perimeter of the house. There was also masking tape in almost ever tree on my property. One even had a large sticky rag in it. I also detest that they required that I write a review in order to receive the maximum installation warranty (which is why I'm writing this).

We needed a new roof and John Otto with Prowest did a great job! He communicated with us with every update, delivery date, weather restriction and insurance issue. He gave us a free estimate and had samples of roof tiles to show us. The job was done quickly and efficiently and we have already recommended him and Prowest to others. I strongly believe in consumer reviews and we are proud to leave a 5 star one for John and Prowest.
Give him a call- 480-297-1980

Doni and his team at Prowest were super friendly and easy to work with. After calling Doni he was at my front door the very next day with all the information I needed. Our roof job was scheduled fast and they did an awesome job at removing and installing our new roof. Contact Doni at (480) 455-8332

Josh Kinser from Prowest took SUCH good care of me! He was available for questions related to my roof, the color, the insurance delays, fascia repair, and anything else. I'm very pleased with the experience and the sheer level of professionalism with Josh, and the entire Prowest team.

If your looking for a new roof call James, (480) 528-3575, & Bianca, (602) 582-7093. They help us with the insurance portions and their workmen's teams did stellar work.

The foam guy who was on the foam roof to flip middle finger to smile to took photo from his smart phone  on my foam roof for estimate. He sent to his estimate with middle finger FU(K!  Unbelievable I saw him. Not professional and I not hire them.

Jake Nyjordet was extremely courteous and professional.  The ProWest crew replacing our roof was efficient, conscientious and cleaned up after themselves.  The workmanship is outstanding and our roof looks awesome.  We are also so pleased with the ease and timely manner everything was handled.
We highly recommend them to anyone in need of roof work.

I interviewed several roofing companies and had the best and most  responsive experience with  ProWest.  Jason,  our  salesman/project manager, was very professional and personable  throughout.  He scheduled with us quickly after we submitted our request for an estimate, provided us product samples, and listened to our needs, concerns and expectations.  He provided us with a complete written estimate  of the work, as well as options for additional materials upgrades should be want them - and he provided us with this promptly (I had to beg other companies to send me  written estimates).  Very solution focused, no pressure, hard-sell, or up-selling whatsoever.  We felt totally in the driver's seat.  Jason did not rush us to make decisions either, as we were looking for just the right look  for our home.  We ended up going with the GAF High-definition shingles in Shakewood and couldn't be more pleased with the result.  From 3-tab shingles to HD shingles is a definite upgrade.  We also appreciate Jason helping  us find a contractor to repair other exterior projects (including repaint) that would impact roof completion on our house and garage, and again very pleased with the results.

I worked with Josiah and his brother Jeff. They both we're very professional, courteous and made the process very easy. ProWest was my second company to receive a quote and they came in respectable less than the first company and could conduct the repairs/replacement 8 weeks sooner. I highly recommend giving them a cal if you need any work done.

Chad and his team were communicative, on time, and super considerate of the property. Pictures provided before and after and the roof is now in excellent condition. Highly recommend.

I juat had my roof done, 1160 in Scottsdale, and I couldn't be happier with the work.  My roof is  beautiful and I highly recommend them to anyone needing a brandnew roof. My roof looks like it did when I first bought the home im so happy to look at it everyday!
Thank you so much for my beautiful roof!

Maria

This was a great experience. I know nothing about roofing, but I do know about leaks. They came out and inspected, showed me what was happening and gave me a fair quote to make the repair. The work was completed in a timely manner and they were all pleasant to work with. I would recommend Prowest to anyone.

I don't normally answer the door to solicitors but I was definitely in the market for a new roof and so I was willing to hear what the guys in the Prowest shirts had to say.  I'm so glad I did!  Kevin and his team did a great job of working with my insurance company and getting me all set up with a brand new roof!  And they were very communicative and always professional which seems hard to come by these days.  I highly recommend them for your roofing needs!

Steve Downs was awesome through the whole process of handling all the paperwork coordinating with the insurance company. He really went to bat for us after there was hidden damage got it covered so no extra out of pocket. We were updated on a delayed start of the project even though it was only a day it was great to be informed ahead of time so not left wondering. The crew was great getting everything cleaned up after the job was done.The roof looks great thank you Steve and Prowest would recommend to friends and family.

Kris and Riley did such a great job on my roof from the start. Couldn't be happier... Definitely give these guys a call super professional and they get the job done.

Melissa S

One of the absolute worst roofing companies out there. Consistently scamming customers and do not act in a professional manner. Said they would get my roof fully replaced and only got the back half approved and then took the money and ran.

After the recent monsoon storms that rolled though it was apparent that I was going to need a new roof and was hopeful that insurance would help cover the cost.  I jumped onto the Nextdoor app and saw Johnny's name.  I gave him a call and it was the best decision I could have made.

Johnny came out the next day to complete an inspection and talk to me about my options.  The next week he came by to chalk mark out all the damage and came out again the next day to meet with the insurance adjuster.  I honestly believe having him there to point out all the damage and communicate with the insurance adjuster on my behalf was a HUGE benefit for me. Once we got a claim amount from American Family I was immediately scheduled for a full roof replacement.  Johnny came out and dropped off samples. When the roof work was in process he came out to check on his crew and make sure that I was okay with all the work in process.  The roof was complete after only a day and a half!  I know this because Johnny texted me a picture of the final product.  The crew did a great job of cleaning up and the final product looks AMAZING!  

Through-out the whole process Johnny was quick to respond and answered all of my questions.  The service that I received was top notch. I am so thankful I made the call.  My experience has been nothing less than AMAZING.  If I could give PROWEST a 10 star rating I would.    

Thanks for the new roof!

Sarah

Jimmy at Prowest was very responsive, helpful, and efficient. Prowest dealt with the insurance company and made my experience very easy. Would recommend.

I had some fairly extensive roof damage during a storm in late July 2018. My insurance company sent out an adjustor and I also got an estimate from a roofer I had previously used for some repairs.

The estimate for the repairs was fairly reasonable, but that would have only slapped some new shingles on a pretty shoddy roof.

Enter Jeff Guthrie and Pro West Roofing. While at a pool party with friends, discussing our storm damage, a friend mentioned that they had hired Jeff and his company to replace their roof. So, I gave Jeff a call from that party and asked for him to come look my roof over and give me an estimate.  He was there as promised that following week.

Jeff is not only a consummate professional but he KNOWS HIS STUFF.  He reviewed the situation with me, explained that with the current city codes, he couldn't legally repair the existing roof due to the incorrect type of decking. He provided copies of the zoning codes and reviewed it with me.

From there, we made a game plan to get the entire roof replaced. He worked not only with me but got involved with my insurance company as well.  From day one, I felt like I was Jeff's only customer, although I know that was not the case, He was always very responsive, polite, direct and professional in every way.

If you want quality work, by quality people, Jeff and Pro West are your team. I seriously cannot say enough good things about him and their service. If in need of roof repairs, please give them a shot. You won't be sorry you did.

This company is great!   I was in need of a new roof, and a friend referred me to Doug Calvert- (480) 343-4653. He was prompt, met me out and had his guys start right away!  The roof was complete in a day, and he included a 5 year workmanship warranty and a 30 year material warranty!  This is very important to have this!  Very happy with this company! ;-)

Prowest put a new roof on our entire house and garage and did a perfect job from start to finish. It was a huge job too. I'm very picky so it's not easy to get a 5 star review from me with such a complicated job. Our project manager, Jordan, explained everything very well and the crew of about 12 people got the job done in one day. Prowest was reasonable in terms of cost and worked with me to see that everything got done within my budget. I know not everyone is going to have the same exact experience I had but all I can say is that I would highly recommend giving this company a shot.

Our experience with Pro West has been mercurial, erratic, and unreliable.

About a year ago we had luck with a successful shingle roof build on our rental property. This encouraged us to hire them for another complete roof rebuild (foam roof) on our current residence.

During the first attempt at the build, the application of the foam roof was lackluster / lazy at best.  Inconsistent foam application and assurance from our PM that our roof build was completed.  We found innumerable particulates of foam all over our patio, furniture, poolscape, cool deck, dog run, front and back deck, and just to be thorough, inside the pool.

Pro West made zero attempt to clean up the blizzard of foam particulate that blanketed the property.  We spoke with our PM, who agreed the entire rebuild needed to be completed all over again. He also sent out some laborers to attempt cleaning and to skim the pool (using a aquarium net meant for goldfish. Again, a laughable effort.

Eventually, after weeks of promises to return to complete the scope of work, did we arrive at passable foam roof build. Pro West scheduled the rebuild on their time.  The same week as the 2020 Spring Monsoon.  The following day the newly applied foam roof was awash with unseasonably high volumes of rainfall.  Again, foam particulate all over the patio, poolscape, cool deck, dog run, front and back deck, and again, inside the pool.  So after multiple attempts we received a passable cleanup effort. So was the job over?  Why would it be?

Next, we had a fascia piece that Pro West agreed to replace in their original scope of work.  Again, weeks of melodrama of will they or won't they show up?  Always promises of It'll be done this week or no-call, no-shows, or surprise arrivals or, when someone did show up, we'd get questions about what the scope of work was.

Then when it was time to paint the fascia, we'd go through weeks of home depot couldn't provide what amounted to a a 12 foot long piece of wood painted white (the fascia).

One day a crew did show up.  They applied the fascia, as is easily done by anyone with a home remodeling skillset.  But not before teeter tottering the 70lb wood slat over our stucco fence and cracking the finish, for which they refused to own up to.

After confronting two 6 foot, 200+ pound men with the impossible physics of their fairy tale, one excitable bloke voiced his hostility until the bald-headed foreman admitted they were at fault and would replace and repair the stucco damage.

All in all this was a pretty painful process for a foam roof repair. I would recommend that the homeowner be present during the repair or rebuild to check their quality control.

We've had Prowest replace two roofs for us. They both look beautiful and went on quickly. We worked with 2 different supervisors for the 2 projects who were very communicative and responsive to our needs and questions. There were a few things that went a little wrong (as sometimes happens) and Prowest was quick to make everything right. Would recommend again.

I called in to get info on a warranty on the work I am getting from this company. The woman on the phone was incredibly difficult to work with. Couldn't give me any answers.

I provided her with all info the roofer gave me. She still had a hard time helping me.

I asked her again could you provide me with some type of write guarantee (of the work your company provides). Never have I seen such a simple task become so hard to accomplish.

After the big storm that came through the Valley Thanksgiving 2019 we quickly realized we were going to need the roof of our house repaired or possibly replaced. After calling and meeting with several roofing companies nothing felt right till I called ProWest Roofing. James Lugo and Bianca Peterson came by and spent nearly an hour with us walking us step by step through the process of a complete roof replacement. James and Bianca worked with our insurance company to get everything that needed to be done covered in full. The job was done quickly and professionally. The instal crew covered all our planters so not to ruin anything from any falling debris and they cleaned up after themselves perfectly (not a single nail left behind). I would definitely recommend ProWest Roofing and ask for James Lugo (480)528-3575

Great to work with. Efficient, friendly, great follow through. Would highly recommend them. If ever I need roof service again I will be calling ProWest.

My parents worked with Jim Rauch and had a great experience! His team was professional and communicative and did a great job! We will use them again for any roofing needs.

Before retirement I was part of the Home Service and Repair Industry for decades. I know what to look for when it comes to Professional Service. I am pleased to give Prowest Roofing my best possible review and recommendations. From introduction to job competition every one of the Prowest crew are Top Notch Professionals. Special Thanks to Bobby Kirk who managed the job from start to finish, including 4 months of delays caused by Vivint Solar to get access to the roof.

We have been very happy with the quality of work & products used for our new roof! It's absolutely beautiful & they made the process so easy! Fast & dedicated!! Would highly recommend!!

We recently had our roof replace by Prowest.
The experience reminded me of sitting in the back of a limo going on a smooth enjoyable ride.
Steve from Prowest took care of everything from start to finish just as he said . I'd do it again in a minute if I had to . Thank you for the great roof !

John at ProWest came right out to my house the day I contacted him after a big storm. He worked with my insurance company to get my entire old roof replaced for just the cost of my deductible. What a surprise that was! So glad that I called ProWest!

Got an estimate, but no one will schedule anything for me. I've texted multiple times following up, usually get no response. When I do get a response, I'm told it will happen, and then it never does. Total waste of my time.

This morning pro west began pounding in my room a few minutes before 5am!!!!!!!!!!!!!!!! We immediately stepped outside because we have a toddler and asked them to stop because it was too early and they COMPLETELY IGNORED US! I understand we live in Arizona but 5am is completely disruptive and completely rude!! We DID NOT receive any sort of notice what so ever. When and what time they would be here were not announced. They also Did Not let us know they would be coming Into our back patio and completely covering it in trash all over the things we had put there. This company needs a little more professionalism.

Steve went out of his way for my mom! He did a beautiful job on her roof. He took care of the insurance company, constantly followed up with me and my mom, drove her around to look at shingles. Simply amazing.

I must say that Prowest completely blew me away with their customer service and quality of the finished product. I was astounded by what great customer service I received from Jeff and Josiah. These guys do not miss a beat, Their follow up is impeccable and I couldn't imagine a better experience on a pretty daunting project. If you're in the need for a roof, roof repair, or roof estimate or coaching on your roof, Look no further. Give them a buzz! Amazing job and an amazing crew that does the work, and very hard work! Thanks guys, Randy

We love our new roof thanks to Bok! He dealt with our insurance company and was an advocate for us with our solar company. He handled everything and kept us updated during the whole process. The roofing crew was amazing and efficient. Highly recommend Prowest & Bok Lundgren (602) 931-9464.

Mac was in the area doing a few of the neighbors roofs and came over to talk to us about the wind damage on our roof. We were well aware of the issue but all the roofers we kept finding we didn't have a good feeling about, but after talking to Mac we felt confident that Prowest was the right fit for us. He helped us along the process, was very informative about what exactly would be done, was always on time, and came out while the crew was working on the house to make sure everything was going as planned. The workers completed the job in a day and a half. The roof looks amazing. We highly recommend Prowest!!

Jon Blanc came to my home to look at my roofing problem and gave me a estimated cost of work that needed done. No high pressure to get the job. Very easy man to work with. I signed the contract and he sent out a very excellence roofing crew. they were top notch. kept area very clean and when done made sure everything was back  and cleaned up .They did everything that was promised. Great company .

                                                                         Dale Pfeiffer

Prowest was amazing with communication for a roof repair and offered a great price!  I would definitely recommend Prowest for roof repairs.  Thank you Bob and Johnny for the great service!

We love our roof! I'm so glad that James knocked on our door to let us know he could get our wind damage covered by insurance. He helped me talk to the insurance company and volunteered to be at the house when the adjuster came over. The day they started the roof they were early and got it done in one day which I appreciated! The process went well and James and Jeff were available and communicative through the whole process. Thank you guys, so glad we have a new, safe, beautiful roof!

The project manager I worked with, his name is Jordan. Out of 5 companies that came out for an estimate, he was the only one who came with a great suggestion on how to get my roof done. I haven't gotten any major rain or wind gust as of September 15, 2020 to put the roof to the test but the roof looks amazing. The crew did a fantastic job and cleaned up very well at the end of the day. I have no major complaints.

Doug & Donni helped me so much with my roof after the storms! They were a life saver! I had so many leaks & problems it was stressing me out! They came and accessed the situation & got it handled way faster than I thought it would take! I can't thank them enough!

Doug and his brother knocked on my door to asked me if I knew about the storm damage on my roof, I was aware but my roof is 30 years old so I had no idea insurance would pay for it. They met with my adjuster and got it fully approved and I have a brand new roof with a 30 year warranty! I could not be happier. These guys were friendly and amazing. All I paid was my deductible.

ProWest did fantastic work. They were easy to communicate with, advocated for what my roof needed with insurance, and did a great job on the roof. I highly recommend.

ProWest was amazing walking us through the process of filing a claim and helping us repair our roof damaged by storms. Jeff gave us top notch customer service! He was super responsive and friendly. Any questions we had he was there. They were ahead of schedule and worked efficiently to get our roof done. We are very happy with our experience! Reach out to Jeff at (602) 502-7569.

We had no idea what we needed to do to get our roof repairs done.  Thankfully, a friend recommended Prowest and Riley showed up.  He thoroughly explained the process and offered to help us talk with the claims adjuster.  He continued to remain in contact with us every step of the way.  The work was performed exactly as Riley told us it would and it was completed on time.  I would definitely recommend them to anyone who finds themselves needing a roofing contractor.

I posted on a group page on facebook and was contacted right away by Matt and other. Set up appointment and was flexible with three time. Roof was damaged by storms and they worked with reaching out to the ins company on spot and got claim rolling. Within a week or so had material ordered and on roof. Next couple days they started and finished in 1 day. Clean up was excellent and they even double and tripled check since I have dogs and a 6 yr old. Would highly recommend this company to do your roof. Thanks for the nice job all around. 5 stars here.

Simply put, the guys are ProWest were awesome. Every time I spoke with Jeff or Riley they were absolutely on top of their stuff. Their entire team was helpful, accommodating and patient every step of the way. Even as hidden issues popped up on the job they tackled everything like pros and kept their word. Go for it. Give them a call.

Prowest just completed a total foam roof replacement on my grandmothers house, and what a fantastic job they did. Kevin and Rusty were tremendous from start to finish, guiding me though the whole process, and taking great care of keeping me informed as the job went on. When they finished at the end of the day (1 day!) it didn't even look like anyone had been working on my house, EXCEPT for the beautiful, brand new white foam roof that was on top of the house! I would wholeheartedly recommend Prowest to anyone that is looking for a new roof or roof repairs. These guys are top notch.

We love our new roof!  Prowest did an excellent job. They worked fast and did an excellent job including clean up!!

Called for an estimate to replace roof on a Friday, spoke w/Mac who took my contact information and said would call back on Monday or Tuesday following week to schedule time for an estimate.  No call back, text or e-mail; must be too busy to value customers.  Poor customer service prior to job, normally translates into poor customer service during job, decided to go with Brown Roofing.  Give them a call, and pass on ProWest.

Doni Calvert with ProWest Roof (480) 455-8332 has been so wonderful helping me with my insurance to get my roof fixed. The crew was awesome and I could not be happier. I would highly recommend them to anyone looking for an honest, reputable roofing company.

We recently had a microburst which damaged our roof, and a few of our neighbors ' roofs and caused a boat in our neighbors yard to hit our roof and knock down a part of our fence.  A day or so later, Jordan came to our door to offer help.  It's a good thing that my husband answered the door because I don't trust door - to-door sales people.  I checked yelp and saw good reviews so we agreed to have his company help us.  All of my fears were quickly put to rest... Jordan took care of EVERYTHING!  He worked with our insurance company to get us a new roof - instead of just patching, again.  He also worked with our neighbor's insurance company to coordinate repair of our block wall.  He scheduled everything and was very easy to get ahold of.  The BEST contracting company we have ever worked with!  I've already handed his business card out to my friends and we highly recommend him and Prowest Roofing!

I'm not in the roofing business but it looks great to me. The dropped the materials off in about 45 minutes, and then a couple of weeks later they came over and got the job done in a day.

I never thought I'd have a chance at getting insurance coverage for a roof replacement for I was denied coverage in the past. Doni approached me and assured me he would be able to help me for I had more than enough reason due to storm damage to have my insurance cover the expense. I was a little weary for I had got the run around from multiple companies prior. Being a single female that lives alone I find it very hard to find people you can trust when dealing with situations like this. Being exhausted and desperate I felt I had nothing to lose to see what Doni had to offer. He was there during the phone call to insurance and he was there during the inspection from my Insurance adjuster. After he went over codes and regulations with him...I got approved!!! Such a blessing. He has been nothing but available when needed and had gone above and beyond any other company I had contacted!! Thank you so much Doni! I am forever grateful! The roof came out beautifully and you will have all my referrals hands down. Also...As an extra...I even got coverage to fix an RV gate in my back yard that had storm damage as well!!

ProWest Roofing is the ONLY roofing company I would hire or recommend here in the Valley. I had a large, difficult and challenging project using both tile and custom fabricated metal roofing materials. Several well known roofing companies told me it couldn't be done, and several others wouldn't even try. Bob Schober and his company ProWest took the challenge, and did what no one else would even attempt. They were professional, and kept us in the loop every step of the way. All of the roofers, fabricators, construction guys and painters were friendly, helpful and very considerate about cleaning the job site at the end of every day. When they finished, the results exceeded our expectations. We are very proud of our custom roof. Great job Bob, and all the folks at ProWest!

We have been wanting to repair our wind damaged roof for awhile but did not know where to start.  I had a business card from Pro West and thought I would call them for a quote. I'm so glad I did!  The roof assessment was completed in no time. Then they helped me file a claim with our insurance company. It took a bit of time to get the insurance checks. Their company completed our new roof yesterday and it is awesome! Exactly what we wanted and the crew was quick and efficient. The customer service was great and always answered my questions and/or concerns. Thanks James and Bianca for guiding us through the process! Love our new roof!!! Phone: 480-528-3575

ProWest was professional and easy to work with. Project Manager Jimmy R. was great - very communicative and got the job done quickly but not sloppily, and in time for my house to close. They repaired the flat roof, replaced fascia, and even replaced a hard-to-reach window casing. I would definitely recommend them if you have a need for a contractor.

I had some cracked tiles on my roof and I got a couple of quotes. Both companies that came had a minimum repair cost. Prowest was doing my neighbors roof 2 doors down and I asked them to take a look. They replaced about 6 tiles for me and didn't charge me anything.! Thank you guys!

We currently live out of state and own a rental property in Tempe, AZ.  We got word of a strong monsoon storm that came through the area so we asked Prowest to come out and assess the damage to our roof. Project Manager, Doug Calvert came out the same day and quickly followed up with me on the status of our roof.  Since there was damage he helped guide me through the process of working my insurance company, met the insurance agent for me since I was out of state, worked through the details with the agent and kept me in the loop every step of the way.  Once the details were worked out with our insurance company he was able to schedule our new roof replacement within 3 days, sent me pictures throughout the whole process, communicated every step of the way, got the job done in a timely manner and the roof looks beautiful! After owning multiples homes, several rental homes and dealing with a lot of repair/improvement companies/people I have to say working with Doug and Prowest has been a breath of fresh air!! We were very pleased with everything and highly recommend them! Even if you might be in need of a new roof or roof repair call Doug Calvert at 480.343.4653.

This company is one of the most professional and enjoyable companies to work with.  I dealt with Doug, and he was absolutely fantastic!  If you need any roofing done, definitely check this company out!

The Prowest guys were great. They stopped by my house saying that they work with the insurance companies to get a new roof covered and offered to take a look at our roof to see if they thought our roof could be covered. I let them take a look and they were really confident that the insurance company would cover it. So they helped me file a claim and even met with the insurance adjuster as he looked at our roof, showing him all of the damaged spots we had. The insurance company did indeed cover it and we only had to pay our deductible. Our new roof was installed a week later. There was a little hiccup with our A/C unit going out during the install, but the Prowest guys got a repair guy to come look at it and fix it, at no charge to us. I highly recommend this company. Adam and Bok were the two guys I worked with directly, they were great at explaining the whole process and took very good care of us. Thanks for everything Prowest!

Excellent service and amazing communication! Jon is an amazing person who always ensures that we are up to date with the process of our roofing. He goes above and beyond to ensure that our experience is no less than amazing. If you ever need roofing services I would highly recommend Jon from Prowest. His contact number is 815-761-9935. I promise you that you will not regret making this phone call!

Made appointment and he never showed up. I would have appreciated a phone call. I guess they are very busy that they don't need the work.

My roof was destroyed by monsoon damage and I got a referral to Prowest, and I am so thankful I did!! From start to finish, they were professional and extremely helpful. Once they were on board I literally did nothing ; they handled everything, including communicating and negotiating with my insurance company on my behalf. The entire roof was done in less that 3 days! I couldn't be happier with the work or the customer service. My contact was Kris Fraga (480-720-5172), give him a call if you're in need of roof replacement or repair!

Highly recommended. Honest company, great service and price. Excellent follow-through. Bob Schober is honest, ethical and trustworthy. We will definitely use Prowest again if and when necessary!

Jordan and Allie were so great! I never thought that my insurance company would cover a replacement and I needed one bad. I was dreading monsoon season, but not anymore! Jordan told me not to worry and he was right! Full replacement! They handled everything and made what should have been a very stressful process absolutely seamless. I'm so glad I was home when they knocked. Very professional,  knowledgeable, honest, and they do amazing work! Just a great company! Highly recommend! Call Jordan for all your roofing needs! 480-815-0530

I would highly recommend this company to anyone needed a fantastic job done on their roof.  The work was done in exactly the amount of time I was told it would be--a day!  The workers were very respectful of our home and yard.  Everything was covered well, including my pool and plants.  No surprises in price or added charges.

I called these guys for a quote on a roof repair and I was quoted $1100. The day the guy came to fix it he only charged me $475. Initially we thought we needed to replace some underpayment but it was just the flashing around my chimney that had separated. I appreciate the honesty of these guys because quite honestly I wouldn't have known the difference. Thank you Prowest for a job well done. Several rain storms later and the leak is. Gone 2 thumbs up !

I hired ProWest for an insurance-paid roofing job to which I added, at my own expense, 2 skylights. The roof was well done, however within days after completion I had a bunch of insulation blown into the attic. To my surprise, a bunch of the insulation ended up in one of the skylights and I assumed it was not installed correctly. ProWest sent their skylight specialist to my house and it turned out that the insulation workman had dislodged the skylight tube (he showed me where the tube had been dislodged). Even though it wasn't their mistake, the ProWest specialist fixed the problem and even vacuumed the insulation mess off the floor, and didn't charge me a single penny. I was very much impressed with the customer service, which went well above and beyond because it wasn't their mistake. I highly recommend them (and the roof still looks great)!

When our roof began leaking in two different places during the rains in August/September 2018, I called ProWest because I saw their sign sitting in multiple neighbors' yards. I have to say, dealing with this company from start to finish was nothing short of a happy experience. Tom was who I met with initially, and who I dealt with through the entire process. I am a newbie with homeowner stuff, and he walked me through everything with patience and a thorough, honest manner, from successfully calling/dealing with insurance to coming to tarp my roof when more rain came before our materials for the new roof arrived. We left for a weekend, it rained again, and because of a mistake our contractor made, when we got home, we had a puddle of water sitting in our kitchen. I called Tom when I couldn't get a hold of my contractor, and he came with more tarps and some fans to fix a mistake his company didn't even make, within a half hour of my phone call. My insurance company was kind of a nightmare, but ProWest still made sure I was taken care of. The new roof looks great, the customer service was excellent, and I am so happy we went with ProWest!

Thank you, thank you Prowest for the beautiful new roof over my head!! I had nothing but an excellent experience with all the guys at Prowest, from Colin, the owner (who came out himself, with another crew member, AFTER DARK to tarp my half-finished roof about half an hour before a monster storm came out of nowhere and poured down rain, with high winds...whoa, I felt so fortunate for their timely action!), to Johnny, the project manager, and Efren, the foreman.  Initially, I met Johnny, who immediately set my mind at ease with this whole process, as it was the first time I've had to replace a roof.  I got a great vibe off of him, and trusted him from the get-go. He was able to get a WHOLE roof replacement covered by my insurance...in the beginning the insurance company was only going to cover the main house roof, not the carport or patio cover roofing.  Two other roofing company reps from whom I got estimates apparently did not know enough about current standards/laws (?) to be able to convince my insurance rep that a whole roof replacement was in order.  Everything went so smoothly from start to finish. Colin, the owner, came by to introduce himself and drop off the shingle color samples, and two times (not counting the extra tarping trip!) while the work was underway. He also told me about different attic vents from the old whirlybird vents that I had, which stuck out like a sore thumb from street view.  I opted to go with these more streamlined vents he recommended and they were placed in a way that they are not visible from the street, so it looks much cleaner now!  The guys also painted the exhaust vent pipes and flashings to match the shingle color so none of that stands out.  It only took them two days to do my roof.  It was a dream, and I am so very happy with it.  You will not go wrong with Prowest!

I received four bids on a replacement roof before I contacted Bob, owner of Pro-West. His bid was $2,000 under the next lowest bid and he did not nickel-dime me for extras such as partial plywood sheathing, installation of four solar tubes, removal of old gutters and miscellaneous charges that other roofers wanted. His crew was courteous, professional and incredibly efficient. Pro-West does not cut corners on materials -- everything was top-notch and integrated with the GAF premium shingles. My wife and I were very glad we hired Pro-West.