Best Wood Shake Services in Phoenix AZ

I originally posted a 2-star review, but,, that was out of my frustration of poor communication my being caught in the middle.  Lutting aside my knee-jerk reaction, this company is actually one of the best that Ibhave worked with in my 35+ yrs in construction.  As I mentioned before, Zach, the PM (Project Manager) is very responsive & professional.  He took care of gpong to bat for us to get the entire roof replaced which was absolutely needed to be done.  He did a fantastic job documenting the damaged & failing shingles.  They did the cleanest tear-off by not leaving any debris.  Other roofers on our houses have left debris & nails all over which my feet always seem to find.  The issues we had are being resolved.  Zach has submitted a couple of other proposals on another property we own which were in the proper format that I'm accustomed of reviewing on large commercial projects.  We will hire them again.

These guys suck! Spent over $40,000 on The last roof you'll ever need - lifetime gaurantee!. Now I have 7 leaks in my roof. Some new, some of the same old leaks. I can't even get a return phone call! I have been calling them since November! They came out once, roof still leaks and I have been getting blown off ever since. Once they have your money - have a nice day!

Prowest did a fine job on our foam roof. I'm happy with the end result. However, I had to spend a couple hours on the weekend cleaning up the hundreds of little scraps of shingle & foam around the perimeter of the house. There was also masking tape in almost ever tree on my property. One even had a large sticky rag in it. I also detest that they required that I write a review in order to receive the maximum installation warranty (which is why I'm writing this).

Luis was genuinely nice and took time to view and discuss the project. Unfortunately LR was a little high in their quote and decided on another company.

John from Desert Eagle took the time to understand my concerns, and my timeline -- which was tight, involving simultaneous other contractors -- and got the job done right, and done on time.

Needed a re-tile and new underlayment. Received very competitive quote and decided to go with CopperWest Roofing. I went with the Roofing Foil as my underlayment in order to reduce heat in the home. The roofers came out and did most of the work in 2 days. There were some minor things that were missed and I reported them to Jordan. Jordan was very helpful and came out to patch up a small hole in the front of the house where a part of the roof sticks out above a window. He also painted it and made sure it looked right. My neighbors were very impressed with the speed and quality of the work!

Since the new roof was put in with roofing foil, I have noticed a 10 degree temp drop and my next electrical bill is down about 10%.

Didn't even show up for the appointment I had to wait a week for! I took the day off and everything! I called, no answer, left a message, call not returned. Called the next morning and still no answer. I will be shopping elsewhere.

After getting a second leak after my HOA jokingly repaired my roof in 6 months, I knew it was time to get it done right. Alex came out on Monday and gave me a quote to clean, repair and apply the top coating to the roof of my townhome. His estimate was spot on what I was expecting after receiving quotes from two other companies and I appreciated his friendly attitude and promptness.  I was put on the schedule for Saturday that week and then notified they could do my job on Friday - awesome! His crew showed up and promptly went to work, putting mesh around my air conditioner to prevent the pigeons from nesting and reattached the plumbing for my a/c unit as well. I appreciated their ownership as they protected my interests and made sure my neighbor's a/c run off was routed away from my roof as well. I would recommend Alex and team for any roofing job!

Superior Roofing is amazing. These guys sealed up my roof and provided a complimentary estimate to re-roof my house immediately. The customer service was excellent, qui and they are extremely knowledgeable in their field.

What can I say, these guys are honest, hardworking, and friendly. My experience has been nothing but great.

They recently helped a friend of mine with a roof repair as well. He's super happy.

Highly recommended!
My husband and I were looking into buying our first home in the Mesa area, before we made our purchase the current owners allowed us to get the roof inspected. After calling multiple roofing businesses and getting the run around or being told that it would take a couple weeks to come out, I was frustrated! So I turned to Google, that's when I found The Roofing Company. Upon calling I felt like I was immediately being taken care of. The woman that answered the phone was actually the owner of the company and very pleasant to talk to. She scheduled my free estimate three days from the day I was calling!!! Fast forward, a man named Shane called me early the morning of my estimate, he said he was going to be running a few minutes behind and wanted to make sure that was going to still work out with my schedule. Actually it worked great for me, I was running late as well! Upon his arrival he informed me what he was going to be looking for and as I watched him, he did his job with care and was very respectful. As he came off the roof he said there were a few broken tiles and that they could be fixed in no time at all. That was great news. I went back to the home owners and told them of the findings, they then called The Roofing business and scheduled to get the tiles repaired. The homeowner thanked me for finding such a good, prompt company!
Would I recommend this company? Absolutely! And for future reference I will be keeping there business card and information to use and pass along!

Awesome service! Ryan came out today to evaluate my roof after a recent monsoon storm. He was extremely knowledgeable about the insurance adjustment and claims process. He was friendly, personable and didn't utilize high pressure sales tactics like some those other companies. He climbed up on the roof, took some pictures and debriefed with me afterwards. Ultimately, his recommendation wasn't to replace the roof quite yet. That type of honesty and trustworthiness is rare these days. When it's time to replace my roof, I can 100% guarantee I will be using Temple Roofing. Thanks, Ryan...you're awesome!

We had a different company come out and give us an estimate of some roof repair work (broken/shifted tiles from a few previous storms). This guy had done some repairs on the house across the street. The guy got on our roof and proceeded to tell us that we needed a whole new roof, That is was irreparable. That guy gave us a ridiculous bid for a new roof. We thanked him and he left.

Fast forward to the next day. We called ECO roofing to come out for an estimate (We knew of ECO Roofing as they did a complete re-roof of a friend of ours-so we knew the quality of their work).

Rich from ECO roofing came out and did a thorough inspection of the roof and quoted us two different ways-one was to repair/replace the damaged/broken/shifted tiles and give the roof a tune up-and the other was to redo the entire roof. He had pictures of everything that he provided to us.

We opted to have ECO do the tune up and scheduled the work immediately. We were notified of the date and time that the crew would come out.

On the day that the crew was supposed to be at our place-a mix up happened (Yes, things happen!). The crew didn't show up at the scheduled time. The ECO office folks felt bad and sent someone out late in the day-and he started to do the work. We just had the ECO folks reschedule to the next week-when it was more convenient for everyone.

The second time, they were early and there were 6 guys-and they completed the entire project in about 3 hours. They cleaned up when they were done as well. We are extremely please and will use them when the time comes for  our roof to be replaced.

Finally getting around to leaving a review for these guys. We moved into a townhome in Tucson knowing that one of our walls had water damage, and  had been told that we needed to reseal the flat roof to mitigate any further damage. So we scheduled to receive estimates from three companies, and to be honest the estimate from RHS was actually the most expensive (by a fairly small margin), but we really appreciated how transparent they were about the cost of materials and the work etc., and their estimate was very professional. We even had an architect friend look it over and they picked RHS's estimate as the best as well. So we went with them, and they got the job done before the monsoons started so we felt good that there would be no further leaks...

Cut to the first heavy rain of the season, and we immediately had water pouring into the house. We were devastated and we went up to the roof and saw their work and it appeared they'd done their job right, so we started calling window repair people because RHS doesn't do windows, just roofs. So we had several people come down and give estimates on windows, and everybody wanted to charge a ton of money to replace all the windows, even though the glass itself was fine on all of them. So the last guy who came to see the windows, he pointed out some places on the side of the wall where the water could've been coming in, and it really wasn't the kind of thing that new windows would even address, so we called RHS, and we asked if they could come take a look because we didn't want to go up and start using caulking ourselves because that would've voided our 10-year warranty. So RHS said they'd come take a look and do a water leak test, they came right away and saw what we were looking at- to be clear, it wasn't directly on the roof but on the side of the wall under some really high up windows, and they did the test and confirmed where the water was coming in, then went ahead and applied some foam sealing, and totally took care of the problem and it hasn't leaked since. We really got the feeling that they genuinely care about their work and their customers' experience, and really went out of their way to take care of us, so I definitely wanted to come back and leave a positive review because we were very happy with them.

Oh, and to be clear, our roof was definitely bad and had lots of little patches from prior owners doing quick fixes, so even if that wasn't the immediate reason for those particular leaks, it definitely was something we would've needed to do at some point so I'm very glad we got it out of the way.

I would never ever hire Lyons Roofing again to do a job.  Their salesman came out in a very nice white truck and clean pressed white shirt and told us everything we wanted to hear about their professionalism and skill level being the best in the business.  It was a eye-opening experience.  The crew showed up the first morning of the job in a truly deplorable broken down little truck that leaked oil everywhere they parked it from one day to the next.  The head guy spoke little English.  We were told don't worry about a portapotty, they will go use the fast food chain on the corner.  Nope!  They used empty drink bottles and left them where we could find them.  We fed them twice a day every day and gave them all the ice cold water bottles they could drink.  We figured out the crucial things we talked about with our salesman never got relayed to the worker bees.  The crew proceeded over the course of several days to cause us a huge amount of stress.  They didn't know what they were doing.  We finally reached an agreement with the company and the work got finished, but they really messed with us when they nailed 100++ nails in a 4x4 foot area for NO reason.  I have to look at those nails everytime I open my attic access.  And to add insult to injury the last day of the job they didn't care about propping up the peaks correctly and I had to throw them chunks of wood from the driveway to get the right height (somehow I thought there was more to it than that so I hope they hold over time).  AND the very last tile they cut they used a scrap that had DEEP saw marks all over it, despite the fact that there were so many extras.  When we pointed it out they dug in their feet and we had to speak to a supervisor on the phone.  It was truly a joke from start to finish with the crew.  I want to believe that the office doesn't know how inept their crews are.  We had no choice but to be the squeaky wheel.  Just of your info, we HATE being the squeaky wheel.  We wanted this job to be the one we paid good money for so we could relax and say, Lyons did a great job, you should use them!  No one who knows what we went through would ever use this company.  You have been forewarned, but in fairness any of these big companies can have the same issues.  Know your roofing team!  In future I will try to deal with smaller companies, possibly one where the estimator is someone on the team.

Great move as a business to call me insane on social media. I would never choose to threaten a company for a review. I love Yelp and like to keep the integrity of the site as much as I can. I explained that if the deductible could not be covered, that I understood but you kept giving me the runaround and now, want to call me insane and forget the fact I never cussed you out whatsoever or called you ten times. Also remember you called me a cheap b**** because I just asked you to stop giving me the runaround and tell me what you could or couldn't do for me. I can take no for an answer, you just didn't want to lose my business is my assumption. I'm so glad I went with the roofing company I went with and they didn't even cover my full deductible but explained why they couldn't and how if anyone even claims that they could (your company), then they're trying to give you the runaround. Have fun claiming your potential customers are insane. Smart!

4 Stars for work
1 Star for reliability

Geremy installed floating wood shelves in the kitchen and did a good job. They're sturdy and look good, but could have been finished better in the end. Putty was left to dry and I had to have my handyman sand it all down as well as add more where there were some noticeable gaps at joints. I didn't ask Geremy come back to finish because it wasn't the end of the world to have to have someone else finish, it just would have been nice if he had completed the job himself. There was also an incident where he accidentally leaned against the stove knobs, turned on the burner and melted plastic on my brand new stove top that had never been used. It wasn't able to be cleaned up complete which is a bummer, but the worst part is he didn't tell me about it- I had to hear from my handman.

I hired him for a second job- a pergola over my back patio. After he rescheduled a couple of times and then didn't show up another one or two times, he finally came, but came so late in the day that he ran out of time and couldn't install my string lights. I went ahead and paid him the full amount for the job but I've never been able to get him to come back to finish the lights that he said he'd be back to hang the following day. After a lot of excuses, several texts and a phone call and continuing to tell me he'd come back to hang them, he still hasn't finished the job. I've been waiting since May 20th and now he isn't responding to my messages at all.

It's a shame because his work is good, but reliability and communication are terrible.

We received a great quote from Johnson Roofing.  They followed up with me to see if we were ready to get the work done.  Once I signed the estimate, the work was done in a day!  They sent me before and after photos as soon as the job was done.  I don't know much about roofing but from what I could tell the work looked top-notch.  Sylvia in the office was extremely nice and very customer service oriented.  I am very happy with their work and also how soon it was completed!