Best in

Our ejector pump went out and John was able to be here within an hour. He provided excellent service and we couldn't be happier.

This is the first time using this company and the service was great!!  Called in the  morning and Mr. Travis was here by early afternoon. He is professional and knowledgeable.  If you're in need of quality plumbing services at a fair price, he's your man.  Would definitely call again.

Performance Pro Plumbers were great!! My sump pump went out, they came out the next morning and put in a new one, and adjusted the float and positioning of my backup pump to make it operate more efficiently.

Everything everyone else said is true!  Mom's sewer was chock full of roots, causing a terrible backup in her bathroom.  He arrived within a half hour and had the problem resolved quickly for a more than fair price.  Why is it the people you don't want to have to deal with are always the kind of people you want to deal with all the time?!?  Thanks, Greg!

They were available to work quickly, and did good work. David was patient and explained not only what the issues with my plumbing were, but how they were caused.

All in all I felt like they took good care of me.

Work done was replacing a pip with a root rupturing it, cleaning a grease trap, and replacing a toilet seal.

They worked with financing partners that allowed for flexible terms that worked for me.

They send what is supposedly a licensed union plumber who should know what he's doing.  He installs a new hot water heater and vents it only to the chimney, not to the liner in the chimney.  That's mistake #1.  Plus the flue slope is incorrect and can lead to gases not exiting properly (mistake #2).  I'll throw both these into Mistake #3:  He told me he cannot see well. (Thanks for sendinig over a plumber with vision issues, that instills confidence!). And, rather than putting his tools down on the painted basement floor, he drops them, which left a number of scratch marks on the floor.  Will never call them again. Their hold music should be Send in the Clowns.

Positive experience, was able to call Ray during an emergency at 11pm (I live in Mokena) he came right out fixed the problem. Very nice and didn't charge a fortune. Will  definitely  use again.

Karl Meyer Expert Plumbing Company​ is the BEST!  I recommend 100%.  I had a sewer back-up and another plumber tell me that we had to dig up my front yard - starting at $6000 - Karl and Fred came out and Fred did the job for less than $600! Made us feel comfortable and at ease and talked through everything.  They are experienced, licensed and know what they are doing - Karl even came out to look at our sump pump and since it was a battery issue, he didn't charge us for the call.  Please call them for any plumbing issue!

I scheduled an appointment to get a service estimate 3 weeks ago.  I went significantly out of my way to be here this morning.  No one showed.  When I called 3 hours after the agreed time, I was told we sent you a text to confirm.

But here's the thing: I had a phone call, I spoke to Alex, I agreed on a time, I provided my address.  No one mentioned that they would need a text response and I did not agree to communications by text.  When you make an appointment orally, that should be enough.  If you need a text confirmation, say that you need one.

I get that lots of people prefer text communications, but you should not assume that you can require one AFTER YOU ACTUALLY SPEAK ABOUT IT.  Serious lack of professionalism.

I highly recommend Zoom Drain. We are first time home
Owners, so didn't know much about the plumbing. Christian came out to give us an estimate to address our problem. He was very thorough and informative.  We will definitely be using Zoom Drain again for any future plumbing needs.

Scott was fantastic.  He showed up on time and gave me a quote on work to be done.  He was able to complete the job very quickly.  Scott was also able to correct the installation of a part on the tub.  A handyman that I hired did not do the job correctly.  I learned that if you need a plumber then call a plumber not a handyman.  I highly recommend Scott from Advantage Plumbing and Sewer.

Great dealing with this company!  Our home warranty company referred us to them regarding our kitchen faucet.  When I explained the situation to Anna, she suggested to pick out a faucet ahead of time, and her technician will pick it up in case it needs to be replaced.  Sure enough, it did...so only one visit was needed and we have a great new faucet installed in a very short amount of time.  Johnny did a great job, and was very polite.

Thank you Anna and Johnny!

I think this is my third review of Paul.  We started using his services a few years ago, and have been using and recommending him ever since.  This time he replaced our aging 50 gallon water tank with a new hi-efficiency model.  He also repositioned the gas line leading to our fireplace.  In both cases the prior installation had been done very poorly. Now it is beautiful.  

Here's a typical Paul story.  The day before he was scheduled to do the install of our new water tank, our daughter called in a panic as she had water all over her basement and didn't know who to call. I texted Paul and he immediately got back to me. He was just finishing up a job but said he'd stop by to at least check it out. In the time I expected him to be calling me back to ask for the address again (which he never does because he always gets it right), he called me to let me know he'd finished. He figured out that the water in the discharge hose outside had frozen and blocked the water which caused the motor to burn out. He replaced the sump, fixed the pipe and repositioned some other piping which had been misaligned. He didn't charge for the extras. That made us even happier customers.

Reasons to use Paul:
1. Quality work - the guy is a real pro. He knows what he's doing.  Works quickly and efficiently.  Doesn't hang around to tell you long stories.  He's always got another job waiting.
2. Quick responses.  Most everything is by text at first, and that's good.  He's always been great about getting back to us asap.  He may not be able to come that minute, but he will give you an honest and concise response.
3. Fair pricing.  He has been here 7 times and not once did I feel that he had overcharged.  He is good about explaining what something will cost and giving you alternatives.
4. Nice guy.  Friendly. Hard working. Honest. Responsive.  We continue to highly recommend Paul the (most excellent) Plumber.

Ok these guys just left my house. Very friendly no nonsense and gave me straight answers and straight forward advice. I didn't feel I was getting nickel and dimed like this other company who's name I won't mention here. This other company would manage to shake me down for some extra cash every time they come out. I didn't feel that way with these guys. MD Plumbing was great. Thanks Greg!

Our water heater went out on last Saturday night.  Called Courtesy since they were the only place open 24/7.  Same as some of the others I was charged $150 for them to come out.  The technician, Justin's work was extremely clean and efficient, which was very appreciated given the time of night.  He was also a super nice guy.  Not that we had a choice, but the service was so good, we'd use them again.

Update: Over 2 years later garbage disposal stops working. After a quick call to company Carmen shows up and with a quick turn of an Allen wrench has it back and running again and doesn't charge me a dime even though the warranty has already expired. Would definitely use again!

Pete and Noah were called in for an emergency water backup situation. They showed up on time and were very friendly and professional. They walked me through what was going on and what they were doing because they needed to use a sewer camera. Let me tell you, I have fond respect for someone like Pete who's been doing this for a while, had the professional courtesy to educate his clients and inform them every step of the way. Listing out all the options and being totally candid about all that is being done. Would recommend them to anyone having any sort of water/plumbing situation.

Had a new furnace installed. Installers were courteous and knowledgeable.
Explained the work to be done and then when finished went over features of new furnace.

Found Ed the Plumber in our church's bulletin. A service call to our building was $125. We had three issues in our unit that needed to be addressed, each issue that we were quoted at $500 per each, or $1,500. This quote was going to cost me more than double the amount I donate to my church every year. I ended up paying the $125, and then had another plumber come in and complete the job for only $200 all together.

If you want to pay high prices, then go to Ed the Plumber. Otherwise I'd just move on.