Best Virtual Consultations in Phoenix AZ

"We had a terrific experience working with Theresa Franklin. She made sure to incorporate all of our desires for our new kitchen, but also made suggestions and guided us along as the project took shape. Thank goodness for her knowledge and expertise. As a matter of fact everyone we came in contact with at Affinity was helpful, knowledgeable and precise from beginning to end. There weren't many, but any issues that did come up were addressed and resolved immediately. The outcome is beyond our expectations-our new kitchen is absolutely gorgeous!! We would recommend Affinity Kitchens to anyone because they are determined to provide a beautiful, high quality product as well as outstanding customer service start to finish.

I interviewed every walk-in tub co & Derek was the only one who was full service for a remodel. Ive remodeled over 40x so I'm fussy/don't like change order paperwork cuz every job will 'change' & insisted every thing is on sight before they start
They accommodated me/ there were changes/there were problems (old house) ran over projected time & all was handled professionally. Manny & Gabby were great workers/able to figure out the complex/pleasant/adaptable & I  liked their music!
Project ended with a look we are happier with than I anticipated
No hidden costs on our bill-No surprise extras-no phony discounts & the walk-in is as advertised-comfortable-soothing-therapeutic &skin softening
Most important-if we move I'll use them again

We've used Jeremy's Chris for 4 jobs and he's very adaptable, competent and friendly - always aims to please. You won't be disappointed in this company. Always on time.............calls if running late. Completes the jobs.

Would not recommend. They abandoned the job and charged too much for too many mistakes. Leaks all over, I had to redo a lot of the work myself and hire a professional to reinstall the shower door.

I will be putting a formal complaint with the AZROC for no license and job abandonment.
Elvis three times told us he was a licensed GC. When you look them up on the AZROC they are nowhere to be found. Definitely not a dream but a horrible nightmare.

Maisa, thank you for your response. The last text I sent Elvis (4/22/22) asking to come finish the job he said he would get back and that had been over a month. He never got back to me.
The piping that we discussed I told Elvis not to do it that way and he did it anyways. Elvis was the one saying it would work, not me or Kelle.

And no I have not paid the rest because again, the job was ABANDONED. When a job is abandoned the job won't get paid.
In everything we discussed through text, in person, and over the phone, it was not completed on your end.

For everyone else considering hiring these scammers, I suggest you ensure the job is under $1,000 as anything over that is illegal without an AZROC license.

I love this company. They showed up ready to work. They did an excellent job for a very reasonable price and cleaned up after themselves. Now my friends and neighbors are hiring them!

As a Veteran myself I love to do business with other Veterans. Great customer service. I highly recommend VanDahl Homecare services to anyone in need of having a better quality of life again.

Jacquie is not only a fabulous designer with great taste but also easy and fun to work with. I met Jacquie last year when we just purchased our retirement home that we planned to use part time between renting to snowbirds.  She had a hand in designing almost every room with the furniture and window coverings as well as the details that really make the difference between a nicely decorated room to a stunning room!

Jacquie took my stye and thoughts into consideration, but she also knew when to push a bit to consider decor we might not have chosen on your own - and of course she was right each time!  From the beginning of our new house build, Jacquie joined us at the design center to make some significant decisions.  One of them was the drop lighting in the café, which is a unique feature to our model which most people didn't choose it.  Jacquie encouraged us to see the long-term value and the elegance it brought, and she was spot on.  When we put the house on the rental market, 2 days later, it was rented for 13 months!  I highly recommend Jacquie and her services.

Patti takes her time and does a  awesome job every time . My favorite part is the  shampoo,
I love my shampoo always a treat.
Patti has a cozy little Suite downtown Gilbert easy to get to from anywhere .

Chris converted our den into a bedroom by framing in an open door way and installing a sliding barn door.  He matched everything perfectly and the house looks like it was built this way. We are very pleased with the quality of the workmanship and attention to detail.  If I had any complaints it is that it took awhile to get on the schedule to get the work done (more than 6 weeks).  Fortunately, we weren't in a hurry to get this done so the extended timeline was a minor inconvenience.  I would use Chris again for future projects.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

I was referred by a friend after a bad storm had revealed a leak in our new home. With another monster storm about to hit us, I reached for a consultation and Geremy drove an hour and a half out of his way on his own time to look at what was going on. Gave me a quick and honest assessment, when asked how much, he was beyond reasonable, and offered to handle the job on the spot, so the next storm wouldn't damage my house! You will regret using this company! My roof guarantees it!

We used XLT to do a full remodel on two bathrooms.  They were so easy to deal with, always showed up on time, kept things very neat as they worked, and finished in the amount of time they said they would.  Their prices are extremely reasonable - don't let the price fool you into thinking they do sub-par work.  We are thrilled with our bathrooms and can't wait to have them back to do our kitchen.

They didn't show up after we agreed on the date and time. I didn't find out until I asked my Tennant if the issues were addressed. He said he didn't even call or text to let him know he wouldn't show. He also had my number and didn't call or text.

Jeremy and his crew tore down my sun room that hadn't been built to code, had significant water and termite damage, a roof that wasn't sloped properly and a litany of other issues. They rebuilt it as part of the house, with a ceiling that is now level, air conditioning (!), insulation, and a door and window pattern that makes sense.  Throughout this project, they were always on time and very respectful of mine. Jeremy was very transparent when there was issues, especially when fixing them would come at an additional cost, and kept me in the loop as the project progressed.

The room has weathered three major storms and not once have I had water or other external debris in the house as I would have before. It is wonderful to be able to use this new room functionally, instead of the waste of space it was before.

This is not my first time using First Leaf construction and it certainly won't be my last.

We hired Homework/Tri-Star (same owner/company) to remodel our kitchen. A simple project - basically a matter of installing new cabinets, fixtures & appliances in a simple galley kitchen. They highlight their experience with midcentury homes like ours.  There weren't any unwelcome surprises in the walls - no weird plumbing or electrical problems, everything as anticipated. It should have been straightforward.

And yet, every part of working with this company was difficult.  Main issues:
 
DESIGNER:  They require a fee up front for a design, rather than doing traditional bids. The designer was a nice person, but not detail-oriented from the beginning - designing a kitchen island, for instance, and not noticing there was no way to get power to it (until we pointed it out).  She was friendly but did not seem overly excited about or invested in our project.  We should have walked away at this point, even after paying.  

She re-did the design, and we went forward with building.  On our scheduled completion date, as the appliances were delivered....and she had failed to measure correctly for the refrigerator, a true rookie error (and something that ANY correctly used design software will detect!).  The fridge didn't open anywhere close to 90 degrees.  Worse yet, NO normal-size fridge would fit between the cabinets.  We had to choose between ripping out and re-doing the new cabinets, or putting a smaller, specialty fridge in an awkward spot.

I had even asked her whether she was certain the fridge would fit - I should've carefully measured it myself, but THAT'S WHY I HIRED A DESIGNER.  Managing details is the heart of a designer's job, right? Homework agreed to re-do ("within reason") the cabinets if needed, but she did not refund any part of her $1,000 fee.   It would have been better, and free, to use software at Ikea or Home Depot.  Lesson learned.

PROJECT MANAGEMENT:  right before our start date, they changed our project manager without explanation.  The guy was nice but didn't know even the basics - in what order to schedule tasks, when appliances get installed, how cabinetry is hung, which contractor does what, etc.  We had problem after problem after problem.  Though Homework management downplayed our  concerns, and they tried hard to coach and supervise him, he was fired partway through our project.  A mess ensued as a new PM tried to take over.

SUBCONTRACTORS:.  The countertop guy was great, but most of the others were very unprofessional.  One of the subs took 30 minutes of my time to complain about how poorly he was treated and paid by Homework. None of them were adequately supervised by the PM - by the end, we took turns staying home to watch them....if I wanted to babysit subs, I wouldn't be paying a general contractor!

The electrician had to be called back three times to repair shoddy work; by the end I had to ask Homework not to let him back in our home.  At one point he covered up a jagged hole in the drywall and an *open* junction box with live wires....by hanging our phone over it.  The plumbing under the sink started leaking before the project was even done.  The tile guy never got around to sealing any of the grout.  I had to point out each of these problems to the PM, days or weeks afterward.  He clearly hadn't checked the work.  

OVERALL:  I will say for Homework that they aren't shady - I wasn't worried they'd skip town with my money.  They came back every time I found another problem.  They returned my calls.  The kitchen is nice, though I now worry that the subs took some hidden shortcut that could cause a disaster later on.

But for $50K I expect more than "not shady." The project ended up taking 3x longer than planned. We paid the full contracted price; they offered no compensation for the long string of errors that cost us a lot of lost work time and money.  They didn't even have to cover the cost of re-doing cabinets, because we decided to just get the smaller fridge - by then, I couldn't stand the thought of continuing to deal with them.  

Their only small concessions, which I had to argue for, were 1) cancelling a change order to install an outlet that was overlooked and 2) buying a $60 trim kit for the range, which PM#1 mistakenly told me was included.  That's it.  

You will see on Angie's List and Yelp that the vast majority of my reviews are positive.  I take it seriously, saying something in a public forum that could affect someone's livelihood.  I purposely waited four months after our completion date to post this, so I wouldn't do anything in anger.  

A couple of the employees, and some of the subs, were great people who seemed knowledgeable and experienced.  But somehow together, they add up to less than the sum of the parts  We've done a kitchen remodel before with another company - we experienced 1/10 the hassle, and the same cost, for a much more complicated project.  Believe me, Homework earned this negative review.

This company can't even keep the appointment for an estimate...no show two times.  How can they keep an appointment for the work?   Do not use them.

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.