Best Commercial Services in Phoenix AZ

Thank you to Frank who did an awesome job today repairing my window! He was friendly and reliable and I really appreciate him and everyone who I was in contact with throughout the entire process! So nice and professional from beginning to end!

The installers were very personable and made sure everything was done exactly what we had wanted. Everything was on time, from the measuring appointment to the installation time. I will definitely go back to Superior Replacement Windows
if I needed windows put in.

He said he would come board up my broken sliding glass door and he never showed up or called to cancel. I was counting on them and they let me down.  It's over 100° daily now so having a large gaping hole in the house isn't ideal. I finally found Reliable Glass and they came out to help. It's all in the name I guess.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

The worker was on time to replace my auto front windshield. He was totally professional, very neat, and everything worked as it should!  I would recommend their service.

I'm very happy with the quality and ascetic of my new windows. Everyone involved did a fantastic job

I needed the frame of a set of sliding glass doors rebuilt to fit perfectly, and Raben Glass did a fantastic job. Not only was the workmanship of high quality, but I could tell that they really cared about the work, and wanted to make sure I was completely happy. Thank you Raben Glass!

I called needed to replace my commercial door closer. Our door was not closing properly.   Steve stopped by the same day and looked at my door. He promised to send his crew the same day and he did. The crew were professional and did the replacement quick.  However, I needed a closer that allowed me to keep the door open when required.  Steve ordered the new closer and sent his crew promptly.  They replaced the closer with a new one that can hold the door open when needed .  My experience in dealing with this business has been  absolutely wonderful.  They are experienced, honest, prompt and very helpful.

these people are the absolute worst. from there customer service and lack of communication. i called lowerys on 5/16/22  called to get some questions ansered and a quote. two days later stil no call. so on 5/19/22 i took the time to take the window down to them myself. this was approximately 10am. the young lady that helped me said that they would get with a technician and call me back immediately. well once again they didnt even bother to call me. so after two days and the weekend passing, i had to call them. so on monday 5/23/22 i had to call once again. no apologies just excuses but i finally got a quote from them for $400.00. absolutely outragious. you can get a brand new one at home depot for half the price. dont waste your time with this company.

Very Professional~

I would give Jason a high 10+ if it was available!!! We are very very happy with his work. He calls and lets you know about when he will arrive. The glass that needed to be repaired was double pained. I called around and glass shops wanted $500-$1200 to replace the entire frame and windows!!! No way. I searched some more and gave The Jackson Glass a call. I received a call back in just a few minutes.

He said that he could replace the one broken glass. To replace the entire framing and windows were not needed. He also gave me a less expensive quote. We are both Seniors and noway could we have afforded $500-$1200 elsewhere.  

Jason is very meticulous as Joseph D. stated in his review. We were very impressed. So much so; that I ordered some screens and had others re-screened.

Don't go anywhere else!!! Call the number and you will be happy you did!

Regards,
Sandi~
BCC

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

You shouldn't waste your time. Called and said they would come Saturday.  No show, no call. Came another day 30 minutes early, because it was convenient for them. Said they would install Saturday.  No Show, no call. Called and they said they were busy finishing another job. Would come Monday. Monday came- no call,  no show.
I give up. Must be a side job because they really don't care about their customers, or their business.

Jonathon is a really nice person, which is making me a tad more lenient with this rating.

Horrible communication. This company was extremely difficult to work with after we paid our 50% deposit. They told us that after we paid our deposit, the door would be ready in 15 business days. Once it was clear the door was late, they never communicated with me and I constantly had to check in for the status.

35 business days later, I got a text the door was ready for install.  They scheduled install and said they'd be there between 8-9 am. At 830 am I got a text saying the installer was sick and we had to reschedule.

The morning of the rescheduled  install, Jonathan said he'd be a little late, after 830.  At 11:30, he still wasn't there but a potential customer of his showed up at my house to pay him a deposit. This is extremely unprofessional to give a clients address. Jonathan wasn't even there! The random customer finally left after waiting 45 minutes.

The day he was supposed to install,  he lied over and over about where he was. He constantly said he would be here soon or  on my way it's pretty clear he double booked us and hoped we were gullible enough to believe it.

Finally showed up 4.5 hours late with the wrong glass!!!  They put our order oh wrong. We had to wait a other few weeks for the new glass.

The install didn't go well. It took 10 hours because our slate floors are uneven so he had trouble getting the door to line up. The actual final door is  wonderful , although we have to have our  handy man come out to fix a ton of the areas around the door.  

There we're holes / gaps where air and bugs could get in. It took 3 more weeks to get this fixed.

Beautiful end result but would not recommend

This company has no morals. Poor management that clearly does not value their employees. What does this say about the company? Not much, stay clear.

I wanted to warn everyone about Bright lite home exteriors LLC. This company is very unethical and unprofessional business in so many ways. It's really sad when a Company has no pride, or care in the services they offer.
As a customer you would  think when hiring a company to do the job  that your special dream protect  will be completed soon.  But Not with Bright Lite Home   Exteriors LLC. The contract you must sign is a joke.
And the verbiage only pertains/ and it protects the contractor from none payment from the job and protects them if there's a delay in starting  and finishing the job. They also require 50 % down.  So with that being said please tell Everyone you know not to Hired this company you could be waiting six months or more before they evening start the job.  I Do not know how people get away With doing business this way , and then go home and  Comfortable and lay their head on a pillow and sleep at night., If you the consumer are looking onto hiring this company I beg you please save your money it will save you headaches and a lot of pain.

Pro-Star Doors honored their contract and executed the installation of my interior doors, trim and base boards expertly.
Susie was very proficient and professional in communication.  Because  of circumstances beyond the control of the company Susie and Ray both were very hands on and went the extra mile in getting the job done above and beyond my expectations.  I highly recommend this company and will use them again for other anticipated needs.

After multiple complaints about the roof, and being told that's the way it should be my insurer asked for an independent inspector and he found issues to be corrected. The warranty company, LoveOurRoof then came out to repair multiple times. They lifted up my evaporative cooler and the condensation line from my ac and now water is pouring out of the units, but I am told that it is because my units are in disrepair (although prior to any roof work the units were fine). If I had to do it over, definitely not Xcel.

Recently ordered a large custom frameless glass shower panel for our master bathroom.  I ordered the glass on Friday afternoon and it arrived the following week.  

Before I ordered from Nelson Glass, I received four quotes. Nelson's price was fair, but to be honest, I was impressed by Nelson's technician, Ashur.  He was patient and thorough, answered all of my questions, made suggestions and shared photos of other installations he'd recently completed.  When the office called back with the pricing, Stephanie was 100% in sync with what we'd discussed.  Communication was excellent.

The end result:  Ashur and two other technicians arrived about week and a half after I placed my order with the new shower glass.  Installation was efficient, professional and clean.  They gave me a few tips on how to best keep the glass clean and the left the job site spotless. Pun intended... We love our frameless glass shower and it's been very easy to maintain.

Everything turned out great, took a little longer then estimated but I was okay with that. I wanted things to be done correctly and not rushed. I understand COVID had played its part for taking a while.  Devon was my guy and he did a marvelous job checking in and making sure I was happy with the work. We had a lot of work done to our house and I'm happy we went with Latch. Ask for Devon he's a great guy and listens to what you're looking for.  Danny is also great help took the time to help us with tile for our showers and flooring, since we never went to til school we had no clue. Thanks Devon and Danny.