Best in Houston TX

Make sure you are aware that they charge for coming out and evaluating the job. Would have been a good question to ask whenthem saying they will come out.

I received response minutes after I submitted my request. However, they only asked for the pictures of the location I needed to have the portable generator connector installed, then did not respond for a week when I received a response. I have already signed a contract with another company.

Awesome folks working at Mr. Electric.  They stay in contact with you regarding arrival.  They are very knowledgeable and extremely courteous.  My service tech David was so friendly I would have felt comfortable asking him to babysit - if I had one.

From my experience you can't go wrong.  I had a short in my den and it took a while to isolate - not his fault, it was a floor outlet.  However, once found, he was able to isolate the circuit and get me back running very quickly.

Give them a chance and you'll be glad you did. Rates are what I would consider industry average so, not going for cheap here but awesome quality of service.

Great communication and work! Definitely recommend . I was not in Houston at the time and had to Cordinate with my Tenate. He made it easy for me to do! Thank you .

Fantastic job by Geovanny and his assistant, Jose, who diagnosed our non-working doorbell, installed our new Ring Doorbell, and disabled the old chimes so they do not make noise.  The price was really fair, and they worked hard to get the job done right, even going so far as to repair some holes in the stucco where the old screws were.  A first-class job by first-class guys.  Highly recommended!

Owner came on first visit, Had employees come for second and third. Kept in contact. Never asked for money til job was finished. It was unusual circumstance with three visits and he was nice enough to not charge for all the visits. Good group, will use again on new lighting in home.

I would recommend Ace services to anyone who needs   electrical services. It was easy to make an appointment around my schedule and the electrician was very knowledgeable about what I needed. Very fair pricing!

Daniel and his team came in and got our electric project knocked out in a very timely manner.  Other than needing to have the main power disconnected for several hours to swap out the main panel, we hardly knew they were here.  Awesome work.  Very professional.

Appointment arrival was on time. Tech was efficient. Installed a Ring Doorbell in about 20 minutes, helped me with the app, showed me a couple of tricks, bells and whistles. Will be calling them again for our business account.

My go to company for pretty much everything around the house. I've called them for plumbing issues (too many to list), pool draining issues, air conditioning problems, my hot water heater breaking down, etc. They are responsive, they show up on time, and I just wouldn't trust anyone else. I don't write many reviews, but they deserve it. Thank you, Tom and Zach!

I needed a Euphy video doorbell installed at my
Mom's house. Our electrician was very prompt, worked quickly, and was highly knowledgeable as to the ins and outs of what was needed. Highly recommend their services!

Very satisfied! I was referred from a friend in the neighborhood that used a pro master electric for their whole rewire in their home and they were satisfied. I used a pro master electric to install LED lights around my home that lights up my yard at night and later on used them to change my breaker panel! This is my go to electric company !!!

Thank you Grounded for helping my mom. The job was done fast and accurate.
Will be call again soon!!!

Brandon Guidry was awesome!  We were flooded in Hurricane Harvey and had someone who had experience with electrical wiring but was not licensed fix our electrical issues.  He was so kind and compassionate.  We had one room where no outlets worked and he was able to trouble-shoot and fix the problem.  Great personality and professional.  Reasonable prices. Amazingly quick response. Thanks, Brandon.

Cons:
- High 1st hourly rate
- If you don't choose to go with them, they charge you a full hour - very high price for a quote
- Very rude lady who takes billing info
- Contractor let me go to the store for him to exchange a product that he mistaken bought even though, in his mind, it was a flat priced job

Pros:
- Contractor they sent was nice
- Contractor did a good job

Full Story:
I called to get a quote for a 2 part job and the man who answered told me the hourly rates and that when the contractor got there, they could give me an estimate. The quick 10 minute estimate seemed fair and I asked how much the materials portion of the estimate was. Doing some quick math, it came out to be that the estimate was for 2 hours of work based on their hourly rates.

Now, the issues likely arise from miscommunication on both sides as I should have asked specifically but I had assumed that this estimate and work being done was on a time and materials basis based on the prior conversations. They assumed that now that they gave an estimate, it was a flat priced job.

The contractor that was sent was nice and did a good job but had no parts with him. Once he returned from the store, he realized he had gotten the wrong part. Thinking this was a time and material job, I offered to exchange it for him and get the right part. My trip took 40 minutes and he had been finished with the main, more difficult, part of the job for 10 minutes or so. He popped in the exchanged product and finished up within 5 minutes. Total time that the contractor spent quoting and working was between 1 hour and 1:15.

When paying, they initially were going to charge me for 2 hours. I had assumed the cost would be for an hour or at most an hour and half of the contractors time. After talking with the man I originally spoke with, we agreed to an hour and half which is still more than I would have expected especially with consuming my own time. Upon trying to pay with a credit card, the contractor called a woman on speaker phone to take payment details who immediately stated very loudly and rudely that they wouldn't take credit cards from me since I was getting a 'discount'.

I won't be using them again even though the contractor was pretty good.

Totally took advantage of the Covid-19 pandemic.
I wonder if each of their plumbers set the rate based on what he thinks you can pay. I had a 15' repair of a pipe (pinhole leak). They charged over $700. Then said I had a bad valve in water heater (4 years old) and charged over $400 to replace that. Learned later it was a $20 part and 5 minute job. Garbage disposal quote over $400- All other quotes were  around $100. Got them to come down on that a little. Plumber later admitted he works on commission and business was down 85% due to pandemic. I had other plumbing needs but decided to cut my losses. Fancy trucks, tv advertising = super high prices. I think I will report them to Attorney General. Could have had my long term loyalty but they blew it!