Best System Maintenance in Phoenix AZ

Just had our annual filter changed for our Reverse Osmosis system by Luis. He was on time, polite, tidy, informative & did a great job! We have a soft water system with AHW&A as well, very happy with both systems & have been for over 3 years now. We checked with several companies before going with them and are still happy to be customers.

Our AC went out, in July, and the inside temperature of our home was in the high 80s.  We were in desperate need of a repair and saw the positive Yelp reviews for 1st Choice Mechanical.  I reached out and was able to get in touch with someone right away who scheduled an appointment for us.  Within a few minutes, I received a call back that they could get someone out within an hour which is a VERY pleasant surprise.  The technicians were extremely professional and knowledgeable.  Unfortunately, we did need a whole new system, but they were able to create a solution to kick start our existing unit and get some cool air flowing while we waited for the replacement.  I was extremely pleased with all aspects of their service and will absolutely be keeping their information close by for the future!

Called these folks because other companies proposals were all over the board in price. We were in an emergency situation no ac on 100 degree day. Their response was that they would come look at it to make a proposal for a FEE of 98 dollars. Never use these thieves!!

Ok, I just purchased a home, shortly after my AC united pooped out. I had called 3 other people and then called Arizona Air Experts. I spoke to Misty in the office she was super warm and professional she scheduled my appointment for Caleb to come out. As soon as I spoke to him I knew they were the company I wanted to replace my old unit. Misty would always keep me posted on when and what was going on. She is on it and lets you know whats going on before you have time to even realize. When I met Caleb the owner, I knew he was confident and knowledgeable and just knew what was up. I hired him to replace my unit. Him and his crew were great. Even his crew was warm and professional I loved them. After they got the job done, Caleb explained things to me about my new unit and told me if I had any questions or concerns to call them. I know for a fact I picked the right people to do this job and to do business with. How often can you say that? So, if you want a company with integrity and professionalism that is unparalleled, look no further, these are the people. I am telling my neighbors about them and anyone else asking or looking for AC/Heating company. They are a phenomenal company!!!!!!!!!!!

We had a fantastic experience with Dave. He was friendly, informative and helpful. The technicians that did our install were also very friendly and polite. We talked to multiple other companies but decided to go with cool zone because of the amazing customer service experience and competitive prices. Dave even came out after the install to make sure everything was up and running and help us set up our new thermostat. We're glad we went with such a great company and will definitely use them in the future!

Great service experience with Gabe and Christine of Gladiate AC. After reading all the positive reviews on Yelp I decided to try them out to service the AC units for my duplex in Phoenix. Gabe was extremely helpful in explaining the process and went above and beyond to get the job done. I will use their services again for regular AC maintenance in my duplex. Christine was very efficient in setting up the appointment and explaining the AC maintenance procedures. Thank you Gabe and Christine!

Mike was super responsive and professional. Loved that his system texted me to confirm his appointment, tell me when he was on the way, and when he completed the work.

Asked them to fix my dripping A/C on roof. They quickly came out and fixed it. Next day it was still dripping. They came out a second time and fixed it and it continues to drip to this day. Asked at least 2 more times to fix but with no response.

Best company to work with EVER!! I was spending $700 a month in the summer months on my A/C. I have a historic home and was bleeding money on my A/C bill every summer. Ideal Energy came out and was able to save me $100-$115 on my bill in the summer by making my home more efficient. I don't know if the savings will be as significant in the Winter. I am a curious person so I was asking a lot of questions and their rep Alex was super helpful and patient.

A motor in my air handler went out. Handler is over 15 years, but they found the parts and were out in under two hours. Super friendly team, great service, great price. Not much else to say except thank you.

We've hired these guys for 3 different jobs over the last 2 years. They are always professional and have the best customer service of anyone we've encountered. They've installed a water softener, hot water heater and replaced our main water line to our house. These guys are the best... very responsive, communicative and respectful. We will always call them first!

My son was napping when they initially came out to inspect his room (his room is about 10 degrees hotter than the rest of the house) and they were so respectful he didn't even wake up! They installed a return in his room- quick, efficient and CLEAN! They left his room spotless even after installing the vent in a popcorn ceiling. Highly recommend!!!!

We are selling our house and needed to fix a couple things with our HVAC unit. I contacted J&M Sunday night through Yelp and they scheduled me right away and were out first thing Monday morning. They checked out the things listed in our inspection report and addressed what needed to actually be fixed. Didn't pressure us into anything extra. Simple and affordable and fast couldn't ask for anything better!

Super impressed!  This summer, the A/C units needed replacement, and I wanted to make sure the company I was hiring was reliable and reputable.  When I asked for estimates from 3 different companies, the process is really an interview for the job.  Matthew arrived promptly (actually early), he was knowledgeable, organized, and prepared.  His is a local business, and he shared a little of his personal journey as the owner.  He is earnest and impressive.  He isn't a salesperson, he actually runs the crew. I really appreciated the flexibility in scheduling, as they work weekends, so I didn't have to take a day off work! We set up the appointment for the work for later in the week (Saturday!) and M & R worked all that day and into the evening  - there were some challenges, and it was super HOT in the attic.  They got everything up and running before they left, and then Aaron came back a couple of days later to finish up the details.  
The unit installed was a Goodman.  This is not a brand I was familiar with, but it is American made, which I find appealing.  M & R doesn't employ a drywall person to come in after the fact to patch holes, so be prepared for that (it isn't a huge deal, but worth noting).  They cleaned up after the job was finished, and were super professional throughout the process.
Give M & R a shot when you need to replace or repair your A/C.  I think you will find him and his company to be a good fit for your project.  Definitely a 5 star company!

Jimmy the owner got a hold of me right away after I submitted a request for a new A/c unit. Every step of the way he was professional and super helpful. They came out and did an amazing removal of old unit and instal of new unit in a short time. I rarely review anything but these guys are the real deal! I highly recommend them!

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

Excellent service, extremely competent & honest.  Very rare to find all three in one company. We've been using them for years, highly recommended.

I've used a few different HVAC companies in the Phoenix area and AC Doctors are good. I've now used them a few times (at different properties) and the techs are knowledgeable and friendly. Prices are fair. I had a service call with Anthony today and he did a great job. Was pleased enough to sign up for a annual maintainence contract, which I typically don't do. Would recommend

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

WOW!  Never, have I ever had so many problems trying to spend $10,000 dollars.  I've heard their commercials about great customer service and the owners expectation of exceptionalism.  But reality is far different from the expectation set in the radio ad.  

First I tried making an appointment on their website.  I waited for two weeks and heard nothing, so I called and got earliest available appointment, 3 weeks later.

Today was the expected date of the appointment but they hadn't called to confirm as yet.  I called them to confirm and they appointment was still on.  while on the phone I expressed to the customer service agent that I have had better customer experiences in regards to sense of urgency and communication. Rather than listen to my complaint and try understand the frustration, all she did was defend/state that she had acted within the parameters of Goettl's policy.  I canceled our appointment and scheduled appointments with 2 other vendors that day.  Both appointments were scheduled within 6 days....   Not 3 weeks.    

I'm sure my $10,000 will be spent someplace else now.

*****Update*****
The folks from Goettl responded to my negative review with an apology and a promise to use this as a training opportunity for their customer service reps.  I hope they do.

I did get a new HVAC system installed from a different vendor in the valley,  It was a very positive experience which I did a YELP review.