Best System Maintenance in Phoenix AZ

They repaired a very complicated drainage issue under the foundation.  We also had them install the surround shower and tub.

Initially we did not have a great tech at the time the problem was diagnosed.  However they made that right in so many ways by sending out a great team for the repair.

I am late in posting this review - but 2 years later everything is running PERFECTLY!

Thanks

Had a bad review due to a Tech cutting me off on the road and the owner took the time to apologize for the incident. I am grateful to hear the owner took responsibility for it. That is what makes a leader. Thanks.

Hired these guys to come do some plumbing and job was quick and decently priced. About a month later there was some leaking. Their master plumber Mike was there at 8 am next morning to address the issue. He was professional and friendly. Job went smoothly and I am still very happy with this company.  My overall experience has been very positive. Would definitely recommend.

The original company that was supposed to follow up at my mom's house once my husband opened up the wall for a leak was unable to come until Tuesday. Being a Friday it was just too long to wait as the leak ended up being active unless the main was off.

I hit Yelp again and Sound Plumbing was thr first company that I called that could make it before then. Dylan showed up the same day, but didn't have the parts to fix until Tuesday as thr parts stores would be closed for the holiday weekend and he was booked for Monday, He was able to stop the water from leaking where the main could be on which bought us some time. He was professional, super polite. Great guy. I would recommend!

They were quick to respond with out needs for a water softener. I appreciated the details the tech representative had with the materials and he knew his stuff. I asked questions and husband too that made us comfortable to do business with him. I asked him why them and not their competitors and provided a solid statement and his reason why he works for them. I paid a little more more than another company but also felt confident that they work as a team and are happy there to stand by their words. Thanks for your pride in the work you do!

I have had Lawson Family plumbing out to my home on a couple occasions for various issues. This truly is a family oriented business. Dillion as the other techs were on-time, excellent communicators and fixed the issues very quickly.
Thank you to the Lawson Family Team!
I highly recommend them!

Not the family owned company they used to be I believe they have been bought out by Ace services I will be using a different company from now on, somebody local with an interest in giving good advice and service not turning the service call into a sales call!

Reached out to this company about a week ago to get a quote on a furnace mounted humidifier. The sales person arrived on time and was friendly. Before he left he said I'd have a quote before COB. That never happened. I called the next day. The person on the phone said they would look into the matter straight away and I would receive a quote shortly. That never happened. I called for the last time the following day. Yet another person said they would elevate and I would without fail receive a quote. That never happened.
Everyone can decide for themselves if they want to do business with these folks. It's clear to me how they value their customer. I'm moving on. Jeez.

I can't say enough about the customer service from King Plumbing & AC.  Just as luck would have it the AC in my home stopped cooling on a weekend in July, it was just running constantly.  I posted a message on Yelp that following Monday morning. King Plumbing was THE ONLY company who could come out that morning.  Luis and James arrived right on time. Both were very polite, professional and honest. They noticed the unit was low on coolant, recharged it and cool air had returned.  Next step was to reach out to Old Republic, the home warranty company, to get the AC repaired or replaced.  They sent out some shotty company who charged me 75.00 just to tell me nothing was wrong, didn't even check anything except to tell me the unit had plenty of coolant. No duh  since King had just been out a day prior.  This company then closed out the service ticket with no problem found. I called Old Republic back and stated there was a reason why the unit was so low on coolant and insisted either they repair or replace the unit.  Since King Plumbing & AC is also a contractor for Old Republic, I demanded that they open a new ticket to King.  Luis and James came out again, went up in the attic and found multiple leaks in the coil. Luis worked with the manufacturer to locate a replacement part which was so nice of him. A part was found and the insurance company approved the repair with no cost to me.  Luis and James came back out once the part arrived, replaced it and now the AC works great.  I even signed up for the maintenance plan offered by King so now twice a year the unit can be inspected so no more summer without AC.  There are so many AC companies in Maricopa County but if you are looking for a company with honesty, integrity, that goes above and beyond, by all means, look no further than King Plumbing & AC. Thanks Luis and James. You guys rock !!!!

Our home water softener was kaput and I needed to find a reputable company to install a new system.  After doing some research on the internet to get educated on the various water softening systems on the market, I then contacted 3 businesses in the Phoenix area.  I decided to go with Complete Water Systems (CWS).  They were very professional on the phone and provided me an on-line quote after my conversation.  CWS' price was a couple of hundred $ less for the same system from one of their competitors and I scheduled them to install our new system.  The installer (Bryan) was great.  He contacted me before the scheduled time to see if he could come out early - nice!  Bryan went above and beyond to check things out to do the install and was very good at explaining the system.  I contacted CWS after the install with a question and received a call back immediately.  I would highly recommend this company.

Christian Olson has done all our plumbing work for the last 4 years. He does an excellent job, quickly, and for a reasonable price. I've had a lot of plumbing work done over the years and PV Plumbing is one of the best companies I've worked with. It makes a difference when one of the owners does the work! Highly recommended!

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

Kyle came out and serviced our softener water heater and performed checks on all our plumbing. He was there when promised was professional his work was good and the price reasonable. We signed up for their maintenance plan.

I called Second Opinion Plumbing to get a....second opinion. They were recommended to me by a contractor I've used and trusted for some renovations in my home. I spoke with Brian and had him come out to take a look at my 50gal hot water heater that wouldn't work after 10 years of service.

Originally I had my heart set on a tankless unit, and Brian explained everything about tankless units as well as the maintenance they require in the hard water environment of Arizona. It became clear that a tankless unit was not necessary for the usage habits my wife and I have.

Brian explained the issues with the previous hot water tank installation and the incorrect setup of the re-circulation pump that led to issues we had been experiencing since moving in. He made recommendations and gave me the information I needed to make an informed decision on the upcoming investment over the next 20 years.

All in all, I had Brian install a new tank, new re-circulation pump and new water softener. The system is working great and we are appreciative that his insights saved us from potential maintenance nightmares and headaches down the road. Second Opinion Plumbing is now my go-to for plumbing needs.

I really appreciate the service these folks provide. They're so nice and helpful. They've really came through when I was having plumbing issues. I had some really negative experiences with other local plumbers so it's really nice to find a go to professional like The Aussie Plumber! I really appreciate that they are good people and willing to take care of their customers. Truly they go above and beyond. Much appreciated.

I had my entire house re-piped and Jeremy did a great job. Price was reasonable and he stayed on schedule. After 3 years or so still haven't had a leak! And the system is backed with a lifetime warranty. I would highly recommend.

My water heater leaked on the day of Thanksgiving. I called around and searched on Yelp. Sam was really responsive and committed to fix my problem quickly. Even when he found we got a wrong sized water heater, he waited for our exchange. His charge is upfront and clear, which we appreciated a lot. I will definitely recommend Neighborhood plumbing to everyone.

I had amended my review (having originally rated this company with one star) to three stars; however, I am now back to rating it with one star.  I wish this were not so.  Despite the owner's initial attempts to make right the wrongs of his company, my 2 year-old Ruud 50 gal electric water heater is still malfunctioning.  I cannot get through one shower without losing hot water.  Both elements have been changed out, so I am guessing it is the anode (spelling?).  I have called the owner (who gave me his cell phone and said to call him anytime and he would make things right; however, he is not returning my phone calls.  I am willing to pay for the replacement of the anode (not covered under warranty) and have made this clear; however, he still is not calling me back.  I have now scheduled an appointment with another plumbing to finally get my water heater working. It seems ludicrous to me that a device as simple as a water heater can't be diagnosed correctly and repaired easily--again, this is a 2 year unit (with an 8-10 year parts warranty--how hard can it be?) i am confident the new plumber will identify and fix the problem.  I have no idea what the problem is with this contractor.  I have used his company before with no issue.   I guess it boils down to if there are no problems, the company is fine to work with.  But if there is something out of the ordinary or some incompetent worker coming to your home, you are simply out of luck, no matter what assurances the owner makes.  I am actually dumbfounded as this kind of treatment is new to me.  It is most unfortunate for everybody.

The paragraph below was my ORIGINAL review of this company (roughly around 2-4-20).  I then rated this company with ONE star.  If you read this previously, you might have noticed changed my rating to three stars because the owner of the company, subsequent to my leaving original review (don't think he had read it yet though) called me and said he would make it right with me (which he did by next morning replacing both elements for free) AND promised to make management and other changes so that this type of thing does not happen in the future to others. HOWEVER, because my water heater is still not working correctly and because he owner will not now call me back (even though I told him I would be happy to pay to have anode replaced).

I am leaving my original review below so that anyone reading this review has the entire story, from then to now anyway.  

ORIGINAL REVIEW :  purchased a new 50 gal. Ruud Water heater with 8-10 year full warranty parts (no proration) for $850 from this company on 12-23-17. Water heater wasn't putting out enough hot water for one shower. I knew heating element must be bad. Called Kooline (who sold me this unit 2 years ago) and they sent out someone (who was so incompetent, I can't even call him a plumber), who ultimately and finally checked the heating elements and determined one was bad. Said an estimate of repairs was in my email by the owner of the company. He waited at the door while I checked my email. Received an estimate for a complete rebuilt of the water heater for $750.00. I called the owner and spoke with him (Jay). I said WHAT? i have a bad element and the part is covered under warranty and you want to charge me $750.00 What? He said well, in cases like this we recommend a complete overhaul of your water heater, or words to that effect. I said this water heater is only two years old and I could buy a brand new water heater for roughly the same amount--why would I pay $750 because I had a bad element?. He kept insisting that was the charge. And then finally asked what do you think is fair? I don't know why he would ask me that but I said $175 should be more than fair for labor to change an element. He said well, I couldn't do that. I said, fine, I do not wish to do business with you.  This is a total rip-off., I will leave the appropriate bad review for your company. I then called Ruud and they agreed that this was highway robbery and I should never do business with this company again. I was also told that this job shouldn't ever cost more than $150, if that (labor cost only as part is covered).    Ruud is sending me the part for free and said it is easy to change out myself.  Ruud is sending me the part for free and said it is easy to change out myself and it wouldn't void warranty. That is what I will do.  Proceed with great caution or better yet, avoid this company at all costs.

In preparing to stucco my house there were several plumbing projects that needed done. From tucking pipes into the siding and moving a gas line to a smaller footprint and tiding it up. Eugene was able to solve all the issues with modern professionalism. Upbeat attitude and came in under estimate. Local Arizona guy cares about your projects.

Vitaliy came to my house a few weeks ago to help me drain my hot water heater. We found a lot of calcium deposits as expected. A homeowner should drain their heater every 6 months to a year depending on usage. While he was at the house he also came upstairs to check our master bath room shower drain. His snake was more effective than Draino.

Next he walked 10 feet to my wife's drain on her side of the bathroom. Having a woman with long hair before us and my wife also having long hair, lets just say he was able to open the drain. Happy to have a good plumber local to me!