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Hays Cooling, Heating & Plumbing Heating & Air Conditioning/HVAC
I thought it was pretty Sub-par customer service.
https://hayscoolingandheating.…
24825 N 16th Ave Ste 115 Phoenix, AZ 85085
ProSkill Services Heating & Air Conditioning/HVAC
I will use this company from here on out! I had Parker and Sons yank me around and lie to me for 2 days. I finally came to my senses and called ProSkill and they were able to come out within the hour. They were affordable and honest with me the entire time. They explained every step of the way to me and have gained my business for life!

4215 W Fortune Dr Anthem, AZ 85086
Hansen Family Plumbing and Air Heating & Air Conditioning/HVAC
I needed a shut-off valve replaced  under my kitchen sink, and based on Yelp reviews I called Hansen Family Plumbing. Erik answered my first call and asked if he could call me right back.  I was skeptical that I'd get a prompt call back, but Erik did call me right back.  After hearing my need he quoted me a fair price and was able to get me on the schedule for a couple days later.  

Robert arrived right at the scheduled time, and proceeded to get right to the job.  He was very professional, pleasant and efficient.  He finished the job and cleaned up quickly then collected the  previously quoted price.

All in all I had a very positive experience with Hansen Family Plumbing. I will definitely call them again next time I need a plumber.
https://hansenfamilyplumbing.c…
535 W Iron Ave Ste 104 Mesa, AZ 85210
Accurate Air Heating & Air Conditioning/HVAC
Fast, knowledgeable, and honest.  These guys don't work on commission like the other rip off companies.
https://www.accurateairac.com
1321 E Weber Dr Tempe, AZ 85281
Hobaica Services Inc Heating & Air Conditioning/HVAC
Hobaica has been servicing my home and business A.C. units for several years. On Nov. 8, 2019 one of their service experts took care of the regular maintenance on my home unit and was so friendly, expert and went out of his way to do a thorough job and explain things to me. Thanks to Amer Khudher for your excellent service!! Jean L.
http://www.hobaica.com
10636 N Cave Creek Rd Phoenix, AZ 85020
Day & Night Heating & Air Conditioning/HVAC
Less to do with actual service and more to do with the type of people they hire. If you own this business you should let your employees know that even the way they drive around town represents you. I was just almost rear ended by one of your guys driving aggressively and then he had the nerve to pull up and drive next to me with the window down yelling obscenities at me and trying to intimidate me for the next half mile until I took the first exit because I was afraid of what this guy would do. If I had the time to memorize his license plate before I exited the highway I would be filing a police report right now against that guy. You should be ashamed of your employees if that is the image they put out into the community for your business. I could not care less about value, and if I need any air conditioning maintenance this summer I will be calling you just to let you know that I couldn't care less about the price of your business, your employees have already spoken volumes to how you view your customers/potential customers.

3669 E La Salle St Phoenix, AZ 85040
Arizona's Dukes of Air Heating & Air Conditioning/HVAC
I cannot say enough good things about our experience with the Dukes of Air. We had an old a/c unit that was failing and needed to be replaced. From the initial call for an estimate, to the actual installation of the new unit, I received nothing but top notch service. Rob was very thorough with the estimate and explained what they would be doing in full detail. The install crew Luis, Freddie and Chris arrived on time and finished ahead of schedule.  They cleaned everything up and it was like they were never there. I'm so happy to have a quality working a/c unit again! I will definitely use The Dukes of Air again when we need to replace our other a/c unit.
http://www.thedukesofair.com
6938 E Parkway Norte Mesa, AZ 85212
King Plumbing, Heating & AC LLC Heating & Air Conditioning/HVAC
I've used King Plumbing, Heating and AC twice now. Once for an AC issue and once for a plumbing problem. Both experiences have been wonderful! They arrived on time and figured out the problem quickly and completed in it in the same day. I felt very confident in their work and will definitely use them in the future.
https://www.kingphac.com
Phoenix, AZ
Hansen Family Plumbing & Air Heating & Air Conditioning/HVAC
Hansen Family Plumbing has been our go-to for our plumbing needs for many years. From major underground pipe repair thanks to tree roots, to your more basic faucet issues, I've called them for various needs and have always received excellent customer service and prompt appointments. I always highly recommend them to anyone who asks.

Phoenix, AZ
The Neighborhood Plumbing and Air Heating & Air Conditioning/HVAC
Sam did a couple jobs for me at two of my rentals.  It's really straight forward jobs like installing a faucet in a bathroom and reconnecting the kitchen sink connections after a new countertop install, but I was not available.  So I called around.  Sam is efficient and have reasonable pricing.
http://www.theneighborhoodplum…
Gilbert, AZ 85233
1-800-Plumber +Air Heating & Air Conditioning/HVAC
I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.
https://1800plumber.com/locati…
7701 E Gray Rd Ste 107 Scottsdale, AZ 85260
Yavapai Plumbing & Heating Heating & Air Conditioning/HVAC
Showed up on time quoted gas line installation
Would recommend for your plumbing needs
https://ypeinc.com
5860 Fulton Dr Prescott Valley, AZ 86314
Canyon State Air Conditioning, Heating & Plumbing Heating & Air Conditioning/HVAC
I am so glad we found Canyon State Air Conditioning, Heating & Plumbing to continue to provide HVAC and Plumbing services for our 89 years old aunt who lives remotely in Sun City from us in CA...My aunt, who lives in an hoarding house, very seldom allows anyone to enter her house for repair, including the telephone and utilities company.  On top, she stays up all night and sleeps at day, having hearing difficulty.

Her AC and heating unit went off in July, we reserved the next day free estimate appointment with all difficulty notes of entering.  Instead of say NO to us like some other companies we called, Kelli Kerber, the dispatcher, patient ally took down all information for us... Jorel Canizales, arrived on schedule, talked to our aunt, gained her confidence, trust and came in with the repair done at no charge to us...NO kidding...he spent times to explain and

We trust Cayon State Air Conditioning that goes beyond and above to serve elderly customers with special needs.  Thank You.
https://canyonstateac.com
13632 W Camino Del Sol Sun City West, AZ 85375
Suttle Air Heating & Air Conditioning/HVAC
So my air ducts was in need of cleaning as I could see the dirt building around them.  I called them because they are local and luckily for me they had a cancellation and we're able to come the next day.  Chris came on time, explained what he was going to do, took photos and video as well.  He was very friendly and cleaned up after himself.  He also cleaned out my dryer vent, which after five years definitely needed it.  I will definitely use them again before the weather gets cold to service my units for the heat and again before next summer for the AC.
http://suttleair.com
Phoenix, AZ
Scottsdale HVAC & Plumbing Heating & Air Conditioning/HVAC
They are very responsive and do great work. Hired them to fix my water heater, definitely will go back to them in the future!
https://scottsdalehvacandplumb…
Phoenix, AZ
Convenient Home Services Heating & Air Conditioning/HVAC
You know the old saying A real class act? Well let me tell you, Paul Gloria (the operations manager) is TRULY a class act. In a situation I myself was to blame, Paul maintained a perfectly professional demeanor and handled himself better than I probably would have in his shoes. Admitting I was wrong does not come easy but I am so impresses with Paul's demeanor I have no choice but to tell everyone in Arizona. Convenient Home Services is a great company and I recommend them to everybody.
http://www.myphoenixair.com
Phoenix, AZ
AC by J Heating & Air Conditioning/HVAC
Joshua W. Great tech, niagnosed the issue right away, explained what the part was and cost, quick service and response time, highly recommended
https://acbyj.com
7595 E Gray Rd Ste 1 Scottsdale, AZ 85260
Goettl Air Conditioning and Plumbing Heating & Air Conditioning/HVAC
Latest update: I should have done this last year but forgot. We finally got someone to come out and they realized the upstairs unit should have been a 5 ton, not a 4 ton, and the first guy measured wrong. They ended up putting in a 5 ton variable speed for not charge. Our AC has been working perfectly ever since. I appreciate them making things right for us.

Update: Day 6 of our brand new ac unit not cooling properly. So far, we've had a service tech out twice last Wednesday and an install tech yesterday. No one can figure out what the issue is, although, they can confirm that there is a problem. I was supposed to hear from the install manager today to get a solution figured out but, lucky me, he never called.

While I'm a reasonable person and understand things happen, I can't understand 6 days without resolution. My house has been set at 76 all day yet the coolest part of the upstairs can't get below 80 (and our 1-year-old's room is 86). Unacceptable for brand new units. This company needs a lesson in timely customer service and quality management.
https://www.goettl.com/phoenix
Phoenix, AZ
Precision Air & Plumbing Heating & Air Conditioning/HVAC
AC stopped during a 2-week 100+ degree streak.  Then just like taking your car to the mechanic, it worked just fine was the Precision crew got there. The only potential problem was the fan motor.  Technician acknowledged that everything was working just fine and recommended just watching it for a while.  They didnt push a $600 part if it was working.  I insisted on the new motor anyway but appreciate not being pushed.  AC still blowing a week later.  Thanks
Techs: Abatus / Hanlan; Jeff Tolonen inv#284016
https://www.precisionairandplu…
3045 N Colorado St Ste 3 Chandler, AZ 85225
Chas Roberts AC Plumbing and Caring Heating & Air Conditioning/HVAC
I wrote a review on July 18,2016 that was not favorable of the company.  I have to say after my phone conversations with Austin, the business held their word.  They listened to my concerns and made it right.  Thank you....
https://www.chasroberts.com/lo…
Phoenix, AZ
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