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Black mold was discovered on my basement ceiling from a toilet leaking from my upstairs bathroom. I contacted ASAP Restoration. This company is very professional. They returned my call promptly, completed the work in a timely manner. Their employees are courteous and prompt. It was a pleasure using this company. In today's world, it is hard to find people who do what they say they are going to do. ASAP is a company that honors their commitment to a customer.

Finding mold in multiple places in your home is stressful enough when you have elderly persons, an infant child, and pets that either live in, or frequent the home.

Searching for a mold remediation company was almost equally as stressful!!

I found Zona Restoration (ZR) on google and chose them based on their reviews.

I signed the contract. ZR tested and confirmed my home also had asbestos, (did I already mention I was stressed out?) and I requested them to begin my remediation project ASAP on an agreed date.

Chris handled my project. Although he mentioned the company is going through the busiest surge they have ever experienced, he never gave me excuses. He made things happen.

My project was completed. I had some concerns. Chris sent out Shelby within 15 minutes to look at the issue. Shelby understood my perfectly and I never had to repeat myself. He brought things to my attention that I had missed. I cannot say enough about how PROFESSIONAL, HONEST, and GENUINE he was! I was extremely impressed with this young man. (I am not easily impressed). Shelby had to come back to fix my issue the next day, and needless to say he did a wonderful job. He was fast, efficient, and thorough. THANK YOU Shelby.

The entire or process took 3 weeks. It wasn't supposed to be super long, but like I said, I had mold in multiple areas and additional issues. I knew my project was being treated as an emergency type situation.

During these three weeks, I called Chris. Every.Single.Day. On some days, I called him before 8am and up to 3 times a day!! (Yes, I have double checked this on my phone log history). Chris never ignored my phone calls. He answered every single time I called and followed up with me. He personally came out when the project was finished (his second time out to meet me) and addressed my initial concerns. I joked to him about being his most difficult customer. Of course he denied it, and remained professional, polite, and smiled whenever I saw him in person.

Eventually, the owner, Aaron came out for the project. My project was a unique case for ZR and was escalated to the top. They have never had a situation like mine happen and wanted to ensure all my issues and concerns were resolved. I was blown away when I met Aaron. He is a young professional that is years ahead of this time and has the type of integrity and wholesomeness even the Dalai Lama could learn from. Aaron went to great lengths to make sure I was okay. To say that Aaron and his team at ZR restoration went above and beyond would be a substantial understatement.

This company is based on some of the strongest morals I have ever encountered. They were so thorough and really came through on my project. This is the type of company we need to support to strengthen the fabric of our society. I truly felt they took care of me like family.

THANK YOU ZONA RESTORATION FOR SETTING AN EXAMPLE, HELPING ME, AND TAKING ON MY DIFFICULT PROJECT.

I will certainly be recommending them to everyone I know.

These guys were life savers. Nathan was professional and courteous and Jason was very helpful and great at communicating through the  process and walking me through a very stressful water leak issue. Max couldn't have been more polite and knowledgeable while putting my house back together. I am so grateful to all of the guys who helped. Thank you again.

Had the pleasure of working with Mike from Rainbow International of Goodyear and it was nothing short of phenomenal. We had a water leak in our garage that leaked water in our garage and adjoining laundry room. Mike came out quickly after my initial call and assessed the damage that was done along with coming up with a airtight gameplan to restore the damage area and get my house back to normal. He was honest about the work that needed to be done, extremely communicative and kept me informed every step of the way. He went above and beyond and truly helped our family in a time of need. I would recommend Mike to anyone needing help.

Attempting a home renovation with no experience and no contractor is not something I would recommend without adequate research and possibly a bucket of street-grade narcotics.
Luckily, my realtor recommended Mike and his crew to take my 1974 eyesore into the 21st century while maintaining its intended charm.
The amount of patching, texturing, installation of doors, trim and general mishigas was daunting, but Mike worked with my novice self to do incredible work with a genuine passion for work ethic and quality.
Thanks, Mike!

We have used Darryl a few times at our house. Once when we were buying and we saw that the previous owners had a flood in the home, he came through and did a full home inspection and found a few areas that were not correctly replaced. His team did a fantastic job remediating the areas to where you would never know anything had ever happened. We've also had him out when we've had a few previous scares of mold. Each time Darryl is thorough, honest, professional and  goes above and beyond to walk us through everything he is seeing. To give an example, yesterday we had him come out and look at a small leak we found and he was honest in that we would be able to fix it ourselves and walked us through the steps we should take. Would highly recommend using this company!

These guys are all pretty young but don't let their age or looks fool you! Our home had a leaking dishwasher which ruined the floors so we hired Good Times for their Remediation and Restoration services. The whole experience from dealing with insurance and the actual restoration process itself went incredibly smooth and the quality of the reconstruction was top notch. They were also very thoughtful and accommodating to our needs since we were remote in Seattle for majority of the project.  

Would definitely recommend these guys no matter the size of the project. They are very efficient and thorough with what they do.

I will absolutely recommend them to everyone I know. Super helpful and kind. Very professional and the process was extremely simple! Thank you again for my beautiful roof

As a contractor of many years here in the valley I often time run into leaks, and water damage readily. Taylor and crew at 24Hour are the only guys I call. They are FAST, professional, detailed, and get the job done properly.

We came home to a flooded home after a weekend vacation. We called AZ Floodmasters on a Sunday night and they got to our house within 30 mins. They helped us dry out our kitchen and family room with fans and dehumidifiers. They also came back numerous times to do a very professional taping to protect our home during a very messy remodel. We have worked with a ton of contractors and AZ Floodmasters is by far the most professional that we have worked with. Wes is the owner and the one that we worked with directly.

Scott, Derek, Rick, and Scotts helper (forgot his name) were incredibly helpful throughout the demolition of a shared bathroom wall and our kitchen cabinets. Rick gave us a great overview of the work that needed to be done, and gave us great advice on dealing with our insurance. Derek was always very quick to respond in our communications (and I like alot of updates) and made me feel comfortable through the whole experience. He was also very helpful answering any questions I had since this was the first time I had a major water damage repair in the house. Scott and his helper communicated frequently with us about what stage we were at in the work, gave us great advice in the early stages of the repair, and were always kind and courteous throughout the work in our home. I was even told by several contractors that they would not be able to save our granite countertops and would have to replace them, but Alldry assured me they could save them. They were successful in doing so. Would highly recommend these guys!

Alex and his crew are top notch.  Extremely knowledgeable about water damage and mold cleanup.  This was our first experience dealing with mold and they helped us through it quickly and smoothly.  We spoke to a few other companies, but it was their expertise, and professionalism that really stood out.  I would definitely use their services again in the future.  Thank you!!

Jose sandblasted off a thick layer of stucco and paint on an interior wall of my house. We love the results and they did an amazing job. Reasonable pricing, awesome service, and totally will have him back for future work.

We had a small section of our carpet that was pulled out. I honestly didn't think it was fixable, but figured I'd have Chris look and give it a shot. Chris stopped by, had the job completed quickly, and you can't even tell where the damage used to be. Highly recommend Chris and we will definitely use him again if we (hopefully never) need to again!

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Super responsive and the job was done SO fast! Plus a really nice guy. Already booked them for another project next week.

Very dishonest company. Per them they could not find tile and would have to charge an outrageous amount. I went to the store looking for tile. Guess What, they had the tile.

Called on a Saturday of a holiday weekend after finding a bit of mold after fixing a leak. They had someone out within 45 minutes for a free inspection. Within two hours Mike had remediated the mold, cleaned up after the plumber who had left a bit of a mess, and made sure I had no other evidence of mold where the drip was occurring. He wore booties, was friendly to my kids, and was a wonderfully pleasant person to work with for this minor project.

This is a company that gets the bulk of their income from scamming, cheating, and swindling people out of as much money as possible.

We had some issues with mold in a bathroom, so we went through our homeowner's insurance to rectify the issue and Big G Plumbing was dispatched to help us out. The plumber came to our house, assessed the situation and said he was going to call in a restoration company to do the work. It turned out to be Adams Disaster and Restoration. Turns out, this is a racket these companies have set up - Plumber comes in, pretends like they can't fix the problem, calls in restoration company, and the restoration company will offer them a kickback.

These guys kept trying to rush the work being done, just wanted to tear down the walls of our bathroom and refused to give us estimates. My wife had to send them away three different times because they would randomly show up wanting to do the work and we hadn't gotten any estimates. Why in the world would we let you start tearing apart our bathroom when you have obviously dodged questions about how much it's going to cost? You're out of your mind. Finally, we decided that we didn't want any work done from them and cut ties. Too many red flags.

We just got an astronomically priced invoice for an asbestos test that we didn't approve or ask for. They just did the test and didn't inform us it was even happening. We didn't approve any labor or sign anything that allowed them to do the work. When we're consistently asking for estimates and haven't even asked them to do any work yet, it's almost laughable how obvious the scam is when we receive a bill for $500  Don't use this company, don't interact with them, don't even let them into your house. If they're in your house, they're going to find a way to try and bill you for it. We are debating whether lawyering up may be correct course of action, as it seems this has been the experience for many people.