Best in Fort Worth TX
Rather than detail the 'good' and the 'bad' I will explain the 'GREAT' and the 'NOT GREAT' details of my service call today. My issue was that my sprinkler system control box was displaying an error message indicating a possible solenoid or wiring fault, and none of the zones were watering on schedule.
THE GREAT
The owner was very professional and knowledgeable on the phone, had quick availability and explained the hourly rate structure up front. My licensed plumber showed up on time, systematically located my valves, and replaced a defective solenoid. Overall, a very professional experience.
THE NOT SO GREAT
These guys are plumbers, not licensed irrigators, and they charge $30 more per hour than the typical irrigation company (called a few after they left to see if I was grossly overcharged). I was also hit with several interesting charges like a dispatch fee, a testing equipment fee, and a sanitation fee (got billed for the pair of disposable gloves he wore while he was here). Overall, I got charged twice as much as the irrigate would have.
If you have broken pipes, need whole valves or lines replaced or something else severe, I'd probably use a plumber. But in the future for this sort of thing, I definitely learned my lesson.
THE GREAT
The owner was very professional and knowledgeable on the phone, had quick availability and explained the hourly rate structure up front. My licensed plumber showed up on time, systematically located my valves, and replaced a defective solenoid. Overall, a very professional experience.
THE NOT SO GREAT
These guys are plumbers, not licensed irrigators, and they charge $30 more per hour than the typical irrigation company (called a few after they left to see if I was grossly overcharged). I was also hit with several interesting charges like a dispatch fee, a testing equipment fee, and a sanitation fee (got billed for the pair of disposable gloves he wore while he was here). Overall, I got charged twice as much as the irrigate would have.
If you have broken pipes, need whole valves or lines replaced or something else severe, I'd probably use a plumber. But in the future for this sort of thing, I definitely learned my lesson.
Fort Worth, TX
Robby Genzel replaced a tub/shower faucet set for us. Very personable young (to me, anyway) man with the necessary tools (mind and matter) to do job properly, quickly and left NO mess after. Price was reasonable, not cheap, for the job. I would hire his skills in an instant if/ when I need a plumber again.
Fort Worth, TX
VERY HAPPY!! Had a leak of course at night. Couldn't find anyone to come at night but Clete was able to get out the next day and fixed us all up. Very nice and friendly. Only did what he had to do and nothing more...and I mean that in a good way. Thank you soooo much!!! Oh and wooo pig!!
Fort Worth, TX
We woke up to take a shower before work and found only dribbles of hot water coming through the pipe. We tried various tips from DIY websites but decided to just have a professional take a look. It turned out that our 15 year old water heater had several problems and would ultimately need to be replaced. Luckily, I called Advanced Plumbing. John arrived to my house in less than two hours, exactly at the time he said he would be there, and completed the job in less than two hours as well! John was both prompt, efficient, and friendly. We were offered quick and professional work for a very reasonable price. This is not the first plumber we have tried, but I believe he will the only plumber we call from now on. Thank you!
Denton, TX 76202
I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!
104 E Decatur St, Ennis, TX 75119
Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350. Honest and trust worthy.
Fort Worth, TX
Highly recommend Chris and his crew for prompt and professional work carried out quickly. They cleaned up after their work was completed.
Very prompt in making an appointment and coming to complete the work. I highly recommend Chris and am very happy with the work undertaken and completed. Thank you very much.
Very prompt in making an appointment and coming to complete the work. I highly recommend Chris and am very happy with the work undertaken and completed. Thank you very much.
2706 W Pioneer Pkwy, Arlington, TX 76013
Contacted Woodie Woods Plumbing to correct a couple of plumbing issues. I was given as estimate of the cost before they started, $268 to replace a toilet shut and flex line and $115 to replace a sink trap. I assumed that the job would take at least a couple of hours. I also asked the plumber about replacing the in-tank flushing / filling mechanism he said that would cost $161. I decided for the fifteen minutes it would take I would do it myself.
The total bill ended up being $475, the above items plus roughly $90 for cleaning a pipe end that the trap connected to. The kicker was that the whole repair job took one hour, $475 for one hour's work.
Next time I'll spend more time shopping around.
The total bill ended up being $475, the above items plus roughly $90 for cleaning a pipe end that the trap connected to. The kicker was that the whole repair job took one hour, $475 for one hour's work.
Next time I'll spend more time shopping around.
3333 Suffolk Dr Ste 201, Fort Worth, TX 76133
Had a plumbing issue over the 4th, Tanner was great, before coming out he gave me a few steps to try to fix myself. The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount. Looking for a great plumber. Call Above and Beyond.
Fort Worth, TX 76244
Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.
Any other problems we have, we are calling him first.
Allen, TX 75013
Nick came and he is excellent to work with. He fixed the problem in 10 minutes. He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.
My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service. But Nick informed me the minimum charge was $200. They should have told me on the front end the minimum charge was $200.
Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top. That's why I knocked them from 5-star to 4-star.
My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service. But Nick informed me the minimum charge was $200. They should have told me on the front end the minimum charge was $200.
Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top. That's why I knocked them from 5-star to 4-star.
7716 Marble Canyon Dr, Fort Worth, TX 76137
I called to ask for a quote and even asked for them to come out and take a look. I have yet to hear back from them and it's a week later. If that's the kind of response then I certainly don't want them doing the work.
2133 S Main St, Cleburne, TX 76033
Mark was out within two hours of calling Comfort Experts to ask for an appointment. I ran down what items I had already ruled out and he quickly diagnosed my transformer was out and replaced the part he had on hand for the job. Honest price and service and I won't hesitate to call them again.
501 E Oak St, Weatherford, TX 76086
Beware of this outfit. They charged $500 to unclog a pipe. They left a mess, didn't unclog the pipe and banked the $. I asked them to come back and finish the work I paid them for. They said I would have to pay them again. They have seriously flawed ethical business practices.
4020 W Vickery Blvd, Fort Worth, TX 76107
I had a line leak under the foundation and had another company come out and run the line and said they were pulling back dirt and that the repair, since it was most likely underneath the concrete slab was going to cost me $1,650 for the first day and $1,200 for every day after that up to $15,000 possibly. I was devastated and absolutely did not have that kind of money to fix the line and my homeowners insurance wouldn't cover it since it was below the surface.
After much stress I gave Mike Vitale at Fisher and Boone a call and he was very understanding and seems like a genuine, honest person. He ran a camera into the line and found that the break was just outside of the house wall and was able to dig directly to it without busting up the concrete. In total, it cost me around $1,000 since he took the extra time to localize the leak and charged me a VERY fair price. I thought I was going to possibly have to declare bankruptcy because of this problem.
Thanks, Mike! I will DEFINITELY use you for all of my future plumbing needs!
After much stress I gave Mike Vitale at Fisher and Boone a call and he was very understanding and seems like a genuine, honest person. He ran a camera into the line and found that the break was just outside of the house wall and was able to dig directly to it without busting up the concrete. In total, it cost me around $1,000 since he took the extra time to localize the leak and charged me a VERY fair price. I thought I was going to possibly have to declare bankruptcy because of this problem.
Thanks, Mike! I will DEFINITELY use you for all of my future plumbing needs!
Fort Worth, TX
I had a terrible experience with Next Level Plumbing. There was water leaking under my sink and they came out and failed to diagnose it properly (said it was coming from the dishwasher line and left). After an appliance repair person said it was not the dishwasher line, Next Level Plumbing came back and diagnosed it was coming from the water filtration system. The plumber claimed he fixed it yesterday and left after less than ten minutes. This morning I realized that the plumber had simply turned off the water to the filtration system and left. When I turned the water back on, the leak started up again. I have literally NEVER had a worse experience with a plumber.
Fort Worth, TX
Do not use, I would never recommend them to anyone!!!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit. Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?) They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice. I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!
We called McMahon on Dec 30th they were supposed to snake the sewer lines, we told them (when we called) they were going to need the big auger to bring it out. The appt. Was at 8, the guys didn't get out of the truck until after 8:10 (they charge hourly) they did not bring the correct size auger with them, spend 20-30 mins trying to get it unclogged with no luck. The auger they bring was only 100ft (with the small diameter cable) they snaked the line once with the whole line and nothing, go in for a second try and only go 75ft and quit. Tried to tell me it's old pipes and that there is roots in it. When I told the worker it was PVC pipe less then 6 years old, he had the audacity to ask me how I knew. (Did I ask you how you know how to plumb?) They said they would need to go get the bigger auger, which I was under the impression was going to be $135, it was only $10 and they failed to inform. They think the clog is more than 100ft, they said the bigger auger it's 120ft and stops working at 100ft, (the power of the auger was not as good) at this point they are claiming the bigger auger is not going to do any justice. I'm already over 45 mins into my hour and I said okay we will just leave it alone until my husband gets home (they give me a quote on new sewer line ($5,000.00).... That I don't need) and proceeded to charge me $125.00 keep in mind the job was not completed and problem not solved. Later that day we saw another plumber working on the neighbors pipes, we stopped and talked to him. Bradley Earp unclogged the line with the big auger they should have brought to begin with (he said the one they used was never going to be big enough, they should have known to not even bring it) his auger was 85ft, and told me that If he couldn't get it unclogged he wouldn't charge me. He got the clog unclogged in less than 30 mins. Much better service there. A one man team and true professional.
McMahon will record what's going on without telling you, which is whatever because I was not lying about what I said but it's against the law to not at least tell you that your being recorded. When my husband called to speak with them, they said they would give us a refund because they were under the impression that the job was completed. Few hours later one of their managers stops by and says that they offered to go get the bigger auger (no clarification on price or that they wouldn't charge me another hour.) He said I'll go listen to the recording and see what was said and call you back (basically calling me a liar). They never called back to discuss the refund.... They ended up never giving me a refund, so I called a week later to see what was going on and he said he wasn't going to give me a refund because I sent them away. When I tried to explain the chain events to the (manager) he hung up on me and proceeded to ignore my calls. I 100% do not recommend this company. They sent 3 people for a 1 man job, and tried to drive up the price by bringing the wrong equipment and charging us for a new sewer line, that's completely unprofessional and dishonest. If you use this company good luck!
Fort Worth, TX