Best in Fort Worth TX

One of my bathrooms the water would come out scolding the technician came out charged me $65 and told me that I needed to get a new hot water heater and that the reason it was like that is because it was the closest bathroom to the hot water heater so then I asking so this would go away if I bought a new one and he stated yes later I found out that he should've told me to turn down the temperature on the hot water heater
I'm 60 and retired have used those people for a long time

We recently used  Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.

I called CRC Plumbing, earlier this week and spoke to Mr. Clete Rheinlaender and he worked around my schedule to do the work. Both Mr. Rheinlaender and his assistant arrived at the appointed time. They both were very professional, kind and courteous. They quickly went to work and replaced both water spigots in our laundry room which created a wet floor and wall and now black mold.
They did great work in replacing both hot/cold spigots double checked their work to ensure there was no water leaks replaced the washing machine after connecting water hoses.
They cleaned up after their selves and left. Thank you both for all your hard work and professionalism. We will highly recommend CRC Plumbing and will use their services again when needed.

This company replied quickly but the person I spoke with was not pleasant on the phone and wanted me to send him all of the relevant info via text message for his convenience rather than writing it down for mine. This struck me as lazy and not very customer service oriented. The quote to replace washers in bathroom sinks was very high at $150 per sink. He quoted me an hour to be there and I told him I need to know that that was accurate since the renter at my sisters rental property which I manage could adjust her schedule. He then changed it to an hour and a half and asked me how far it was from his area (Denton) to the home (Little Elm) - again this struck me as lazy (Google it) and indicated that they do not even know their own service area very well.

About 30 minutes after sending him the info he requested my credit card info via text. I told him I wasn't sending that info via text and asked him to call me. The next message was that he could no longer do it because it is not my home - something I told him over the phone.

Final analysis: if you manage a rental property or are a remote owner of a rental property this is not the plumbing company for you. Also, if customer service is important to you you may want to consider another. When I hung up I debated whether or not I even wanted to send this person to the home of someone I respect.

We have had an outdoor leaky faucet for quite some time and it was getting worse so we called a local plumber,  Garcia Plumbing.  Georgia was very friendly on the phone and after I told her what was wrong she knew exactly what needed to be fixed and gave me a price quote.  Eddie came out the next day and did a great job fixing the problem and the cost was less that estimated.  We will definitely use Garcia Plumbing in the future and tell others about them also.

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

We've used Woody Woods Plumbing on more than one occasion at my home. The staff they have working for them have always been extremely kind, courteous, professional and knowledgeable.
They are truly the best plumbing company I've ever had to use.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

Highly Recommend! !   Texas heat is heating up, but Thank God!!!!! I made the right call to Hobson Air Conditioning!!   My home is cooling excellently!!  Thank you!!

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

I had a line leak under the foundation and had another company come out and run the line and said they were pulling back dirt and that the repair, since it was most likely underneath the concrete slab was going to cost me $1,650 for the first day and $1,200 for every day after that up to $15,000 possibly.  I was devastated and absolutely did not have that kind of money to fix the line and my homeowners insurance wouldn't cover it since it was below the surface.

After much stress I gave Mike Vitale at Fisher and Boone a call and he was very understanding and seems like a genuine, honest person.  He ran a camera into the line and found that the break was just outside of the house wall and was able to dig directly to it without busting up the concrete.  In total, it cost me around $1,000 since he took the extra time to localize the leak and charged me a VERY fair price.  I thought I was going to possibly have to declare bankruptcy because of this problem.

Thanks, Mike!  I will DEFINITELY use you for all of my future plumbing needs!

very disappointed in this company no one responds or answers the phone! we had an appointment and no one ever got back to say they were coming same day and when we called our warrenty company we were informed that our appointment has been moved to a different day! we have had low water pressure in our entire house for a week and half and we called the day it started. Call someone else!!! I am a small business owner myself and would never ever treat a client this way!

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.