Best in Fort Worth TX

I reached out for a quote. My request clearly stated where I needed service. There was confusion I'm guessing as the person on yelp said they don't service the area that my accounts address was linked to. I replied immediately stating that my properly was within the mid cities area and they haven't responded back. Nice, really nice.

Will be switching over to Genzel Plumbing for all my future needs.  Genzel Team arrived on time, were fast to diagnose my problem, and complete job. Trustworthy, reliable and a pleasure to work with.
Call Genzel Plumbing first!!

Very happy. Spoke with Clete on the phone and set-up an appointment the next afternoon. He was running late, but that was fine because he cared enough to communicate - which seems to be rare these days. Looked at the problem, a broken shower handle rod in a Moen cartridge. I had bought a replacement at a big box store, but it wasn't good for the repair. Clete said he had a handle that would work offsite, and had no problem coming back to install it the next day. He did just that. The cartridge was a bear to get out, but he got it out and fixed everything, with the proper handle he provided.

Professional, communicative, fair pricing, and excellent service - qualities that are unfortunately forgotten these days. My plumbing headaches, as far as any services, are done. I know if I have a problem, I can pick up the phone and call Clete and it will be taken care of the right way.

John responded immediately when we had a leak and took care of the problem quickly and professionally.  He has been our plumber for a number of years and would recommend him to anyone.  He is our first and only choice whenever we have plumbing issues.

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

This service is wonderful! When I called, they offered very detailed advice as to what was wrong with my piping. They were very professional and courteous as to what my problem was and were eager to help me! They offered a free estimate to come and determine the issue, and in just a matter of days they re-wired my piping through my house! I am very pleased with this service.

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

The plumber was fine but we were outrageously overcharged for the work done.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

My name is JimmyB, CEO if Jim's Custom Homes, Inc.  

Rick's Plumbing was highly recommended to me by a another Custom Home Builder and my concrete sub-contractor. I tried them out and lo and behold they passed my test with fly colors!

After my trouble shooting call to Rick's Plumbing I first was surprised to have a very knowledgeable and helpful lady who was as friendly as anyone could be.  

Just a few days ago Shawn, one of Rick's Plumbing's very experienced plumbers was sent to fix a disposal leaking problem per my request at my home in Burleson, Texas.  Rick blessed me and my wife by sending a very experienced and professional plumber named Shawn.  He had a super personality, was easy to talk to, and was in and out before I was through telling him what the problem was!  

Super plumber that had a knack for covering up his predecessor plumber that might have cause the problem during the disposal installation by not locking in the very top connection that attaches the disposal to the sink drain. It does my heard well to know that there are others around that take-up for others rather than just fix the problem and take at others expense.

Didn't happen in this case and please inform Rick, if Rick, doesn't read these reviews that Shawn in his honesty explained the truth of the problem and went... out of his way... to show my wife and me the problem.  Seriously, Shawn must be one of your best all around plumbers because his personality stands out and also his professionalism in handling your customers.  His experience in plumbing is evident by observation and talking to him concerning residential and commercial codes and engineering buildings. It is seldom when we find someone such as Shane  who appears to be able to do it all but you have a person on your staff that I believe is a leader and appears to be a good example for younger plumbers!

Rick's company had also fixed another problem for me awhile back and my wife and I were very impressed with their knowledge and abilities.

Please inform Rick to make sure that he takes time to recognize his wonderful staff and their professionalism because of his staff that answers the calls, performs Rick's office work and his highly skilled plumbers; I have adopted your company and have put you folks on the bid list.

Thanks again for your help and be aware that in a week or so I will add your company to my web-site with my at  Web-site jimscustomhomes.com --- email:  [email protected]

Thanks for your help!

Jim Burns, CEO of

Storm Safe Rooms Manufacturing, a division of Jim's Custom Homes, Inc.
jimscustomhomes.com
817-447-7068
[email protected]

never do business with  hobson ac.  they replace my units 3 years ago and every summer i have had to have someone come in and replace something.  i have spent 1000's of dollar and it just never
ends.  just paid another 263.00 today to get my downstairs units working..  scam !!! stay away from them...

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

facebook.com/robert.jord…

Josh did a great job and was very efficient and informative. We appreciated his work ethic. Thank you all!

We had a need to have a hose faucet replaced outside.  My boy stood on the hose and broke the pvc pipe.  I needed it changed out as an emergency last night.   I called about 10 plumbers, they were the only ones who called back.  But they called back in the morning.   It was very pricy.  Plumbers need an emergency line.   Pleased with their service.  Will use them again!