Best in Fort Worth TX

This company misdiagnosed an issue with my sprinkler and charged me for un-needed parts. To make matters worse, they cut into a corrugated drain pipe when digging to repair sprinkler and said nothing to me about it. Maybe they didn't realize it when it happened, but when I brought to their attention, the owner Kathlyn dismissed me.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

Clete and his team have done several projects for me from replacing water heaters to clearing clogged pipes to replacing outdoor faucets. He is very professional and his work is top notch. Don't settle for anyone less. When you have any plumbing needs give Clete a call.

We woke up to take a shower before work and found only dribbles of hot water coming through the pipe. We tried various tips from DIY websites but decided to just have a professional take a look. It turned out that our 15 year old water heater had several problems and would ultimately need to be replaced. Luckily, I called Advanced Plumbing. John arrived to my house in less than two hours, exactly at the time he said he would be there, and completed the job in less than two hours as well! John was both prompt, efficient, and friendly. We were offered quick and professional work for a very reasonable price. This is not the first plumber we have tried, but I believe he will the only plumber we call from now on. Thank you!

We had a couple of leaking spouts, one bathtub and a basin.  We called Garcia Plumbing on late Thursday afternoon and spoke with Georgia.  The repair was started and completed on Friday.
  Our plumber, Domingo was professional, polite and friendly.  Domingo used appropriate social distancing and wore a mask during the repairs, as well as wiping his feet each time he entered our home.  He explained the parts needed and the difference in prices.  He had the parts with him, and did a good and fast job at fixing our problems.  The price was affordable and reasonable.
  We will call Garcia Plumbing again the next time we need repairs or other plumbing work done.

This service is wonderful! When I called, they offered very detailed advice as to what was wrong with my piping. They were very professional and courteous as to what my problem was and were eager to help me! They offered a free estimate to come and determine the issue, and in just a matter of days they re-wired my piping through my house! I am very pleased with this service.

I've used Horizon Plumbing twice, and find them to be consistently responsive (particularly, Cynthia Russell in the office). One service call was fairly routine in nature; however, the other was very involved in something of a specialty nature - replacement of sump pumps. Both times, the plumbers took the time to explain what was needed to do the job and were very courteous.

Woodie woods helped me in a jam. I was having a very tough time with my plumbing and they were great! Great people, great service, and good prices! I highly recommend!

Had a plumbing issue over the 4th,  Tanner was great, before coming out he gave me a few steps to try to fix myself.  The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount.   Looking for a great plumber. Call Above and Beyond.

We hired this company to find a leak at our home. They came out, said the leak was in the yard but didn't try to find out where. They said they'd charge $4500 to run a new water line but didn't attempt to find out where the leak was in the yard. We were paying them to find the leak and still had NO answer as to where it was. They charged $675 for this!!!!

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

Easy to deal, on time, with good pricing would easily use them again on a future job!

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

I had a line leak under the foundation and had another company come out and run the line and said they were pulling back dirt and that the repair, since it was most likely underneath the concrete slab was going to cost me $1,650 for the first day and $1,200 for every day after that up to $15,000 possibly.  I was devastated and absolutely did not have that kind of money to fix the line and my homeowners insurance wouldn't cover it since it was below the surface.

After much stress I gave Mike Vitale at Fisher and Boone a call and he was very understanding and seems like a genuine, honest person.  He ran a camera into the line and found that the break was just outside of the house wall and was able to dig directly to it without busting up the concrete.  In total, it cost me around $1,000 since he took the extra time to localize the leak and charged me a VERY fair price.  I thought I was going to possibly have to declare bankruptcy because of this problem.

Thanks, Mike!  I will DEFINITELY use you for all of my future plumbing needs!

I had a terrible experience with Next Level Plumbing. There was water leaking under my sink and they came out and failed to diagnose it properly (said it was coming from the dishwasher line and left). After an appliance repair person said it was not the dishwasher line, Next Level Plumbing came back and diagnosed it was coming from the water filtration system. The plumber claimed he fixed it yesterday and left after less than ten minutes. This morning I realized that the plumber had simply turned off the water to the filtration system and left. When I turned the water back on, the leak started up again. I have literally NEVER had a worse experience with a plumber.

We had a need to have a hose faucet replaced outside.  My boy stood on the hose and broke the pvc pipe.  I needed it changed out as an emergency last night.   I called about 10 plumbers, they were the only ones who called back.  But they called back in the morning.   It was very pricy.  Plumbers need an emergency line.   Pleased with their service.  Will use them again!