Best in Fort Worth TX

Kathlyn Smith and her crew always impress us. They showed up this time on a Sunday and repaired damaged sprinkler pipes.  They always do great work.

We recently used  Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.

VERY HAPPY!!  Had a leak of course at night. Couldn't find anyone to come at night but Clete was able to get out the next day and fixed us all up. Very nice and friendly. Only did what he had to do and nothing more...and I mean that in a good way. Thank you soooo much!!!  Oh and wooo pig!!

We are new to the area and we needed a plumber to fix our guest toilet. I choose these guys based on the glowing reviews I saw online, and the reviews are spot on. John and Sal were able to fix my issue the same day I called and arrived on-time and were super friendly. They were quick and thorough and explained every step in detail to me. I will definitely be calling these guys if I ever need plumbing work done in the future!

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

Claimed one of their plumbers repaired my outside plumbing. I didn't give authorization for them to repair the faucet, if they really did do the repair. Got a bill for an outrageous amount in the mail. When I called about it, a lady in the background stated, You don't have to give us authorization. The guy who answered the phone stated, It's your business if you pay or if you don't . So rude and unprofessional.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

Don't get caught in the $49 air-conditioning tuneup special, either. It is probable that you'll spend a lot more than $49 for the visit from the technician I had.

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

Sad to say this Company want to charge time and half starting at 4pm , when asked if could come back another said day told YES.  4 days later never heard from, called office and told when find out why and get back to me.  been 4 day still no word after 2 more calls where message left  no return call, called another  company   So Sad

Finally, a service tech that cares!  Quick responsiveness to a major plumbing issues, immediate remedy, competitive pricing, and he cared enough to provide us with multiple options, be on our side, and get'r'done.  Thanks Mike!

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.