Best in Fort Worth TX

I had a clog where the water from my washing machine backed up into my kitchen sink! I found John's number online and called him. He called me back in less than 5 minutes and worked with me to figure out a time to meet with my busy schedule. He took the time to explain what was going on in plain English for me and answer all of my (many) questions. He snaked my drain in less than an hour and fixed the clog. Since then, I had a question about my garbage disposal not working properly/leaking a little. I texted him and he came by and checked it out that night between two of his other jobs. It had eroded and I needed a new one. He told me he could do it and gave me his pricing, but told me it was rather simple and my boyfriend could probably do it on his own. I appreciate the fact that he didn't try to take advantage of my business and was genuine enough of a person to tell me to save my money!

He is very thorough, patient and extremely quick to respond. I like that I can text him or call him - whichever is more convenient for me at the time - and he gets back to me within minutes.

I will absolutely continue to give him my business!

The bad weather caused havoc. Had a burst pipe and had to shut the main water line. Contacted several companies thru Yelp and given the high demand was skeptical about a timely response.

Jason from ABC plumbing replied and committed to sending someone the next day.  Got a call from Steve this morning and he confirmed that he was on his way.

Steve arrived, examined the area and determined the problem really quick. The pipe was located in a tricky spot and Steve was efficient in fixing the problem. He was friendly and literally saved the day!

With several homes and establishments in North Texas impacted, I am grateful that ABC plumbing was able to help me in a timely manner.

I have their number saved for my future plumbing needs. Needless to say, have shared their contact with friends who are impacted as well.

Eric and Cameron replumbed our sewer line. They were very communicative and professional and did a good job. They also bid about 1/3 the price Schrader plumbing bid. I would very much recommend them again.

Very good worker. Our service man was Tyler, and he came out quickly and got the job done efficiently. We had some leaking from our old toilet on the second floor, and it needed a new wax ring. Tyler led us through the process, letting us know at every step the cost of each procedure. He also let us know what it would cost to replace any parts that may be needed in the future. He fixed our problem easily, and was done in a jiffy. We will be calling this company for future repairs.

Once again Legacy Plumbing has saved us a bunch of money. We are starting a fairly large remodel and had called to have Legacy come out and give the plumbing a check-up before we started work. Mike Collard arrived promptly on the day of our appointment and inspected the sewer. He found our worst nightmare, a sewer line ruptured under the slab. Fortunately, we had budgeted for just such an ordeal and Mike and his handy English Apprentice Alex had us fixed up in no time.

I also gave Mike the opportunity to be the plumber for our remodel which included a tak]nkless water heater install and rerouting of some gas and plumbing lines for a laundry room relocation. Mike quoted us prices for all of it and we hired him for the work.

Over the next couple of weeks, Mike and Alex came to our home and finished all the plumbing for our remodel on time and under budget. They did quality work quickly and we could not be more pleased with the outcome. Thanks, Mike and Alex and thanks Legacy Plumbing, you 've come through for us again!!

I had Tioga out to my house a few months back to do some plumbing.  They we're great!

I needed some electrical work done.  They were supposed to come on Thursday to give me a bid.  The tech got caught up in a job that took longer than expected so I got pushed to Friday.  Friday morning came and went.  I called and was told that due to on demand scheduling they would be out to see me later in the afternoon.  

So at almost 2 pm on Friday afternoon, I got the call that the tech was on his way.  I voiced my frustration to the lady but she gave my the company line that this was on-demand scheduling and I was free to go about my day and they would gladly give me a 30-minute advanced notice.

I obviously don't understand how on-demand scheduling works but I am ok with that.  From my perspective,  as a customer that was supposed to be helped on Thursday, I should have been helped first thing Friday morning.

Quality of service is not in line with the price.  I've used them for 3 separate jobs at my house.  The last job was a major sewer line replacement under a concrete pool deck.  They had to tunnel under the deck from one end, and dig up a flower bed by the house for the other end.  The new sewer line functions properly now.  The plumbing work they do is fine.  When I addressed my concerns with how the project went (e.g. burying a sprinkler head under the house when they back-filled the tunnel), the owner didn't seem to care much, and even pointed the finger at his own subcontractors (that's your problem, not mine).  It's not that the sprinkler head was a huge deal - they just didn't handle the little things well.  I expected more for the price I paid.  I'll be in the market for a new plumber in this area.

Tony Dang who works for Blacktie plumbing has No morals. I had some foundation work done and he came in to do the post foundation sewer leak check to make sure everything was still ok. Even though they only raised the foundation less than an inch. He tells me that the sewer line had all of these cracks in it. Mind you the sewer line was completely fine before the foundation repair. He tells me that he has to come in my house and tear my floors up to try and find and repair the cracks. Knowing that would cost thousands of dollars and it not sounding right, I decided to get a second opinion. I called an HONEST licensed plumbing company, they did their sewer leak test and they told me that there were NO cracks or breaks in the sewer line and everything was fine. I wish I could give this company zero stars. Tony Dang is a crook, and should be ashamed of himself. If you are smart, don't use this company!!!

This has been the most difficult company to work with by far. I've been in the construction industry for 10 years, and what an absolute nightmare.

 Beware their warranty means nothing, they will deny you if the owner is simply having a bad day. The owner likes to start arguments, has no customer service and even hung up on a client. Be very careful as the owner is quick to get defensive and can't have a normal conversation. Make sure you shop around or you will regret the final outcome. It's company's like this that give the industry a bad name.

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

My water heater was extremely old and I knew I needed to replace it before it became an issue. I messaged Bow Tie to come out for a quote and Travis was extremely responsive and planned to come out the very next day. I did some research on the cost of a water heater install so I knew what to expect. Bow Tie was able to come out sooner than expected and provided great info about cost and install specifics. The quote was extremely reasonable and they were able to install that same day. The entire process took an hour or so from the time they arrived for the quote to the time they left after install. I highly recommend and will do business with them again!

Kenny is an awesome plumber and actually cares about his customers.  After 2 other plumbers couldn't find the time to come out to my house sent by my insurance agency, Kenny came, after hours to fix a problem that was more than just a leak.

I loved Chance and his expertise on our situation that we had. Bottom line, we had a slab leak that he quickly identified and generated a estimate right there. I very much liked his tenacity and his initiative and his willingness to help us out with regards to repair, insurance, and everything.

These are some of the good guys! I've been through a lot of plumbers and they are honest, fair priced and on time. A second leak occurred immediately after a disposal was replaced and they came right back out and didn't charge again.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Our vactaion home had a major sewer line issue and we needed a plumber fast. We called All Aces Plumbing and had Thomas come out  and do a camera to find tree roots and broken  our main clay pipe. We had the old pipe replaced  with new abs piping and now our sewer system is working  great

Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone  if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!

Horrible horrible service as well as customer service!