Best in Fort Worth TX

Wow! What great customer service! Loved that they send you a picture of who is coming over. Makes you feel safe.

They got to us so fast and the response time was such a relief.

Matt got right to the problem, had a solution, and was efficient with his time. Gave us good advice and pricing!

Definitely will be using Schrader Plumbing in the future! Thank you!!

I called the company to get an estimate on a water softener system. Jason came out (I'm told the owner of the company) on time. He did his thing and when he was done, I also asked for an estimate on replacing my tub. He the told me Give me the weekend and I'll get you an estimate, ok sounds good.
That was it, I never heard from him again. I did call a second time asking about my estimate, and they send him an email, AND! still nothing.  I called back again and told them they lost my business for good.  I just don't understand the lack of response from the owner of the company.

We called True Plumbing to fix an issue that we were having with our water pressure was raised by another company. True Plumbing found out we had a bigger issue. they had to replace our PRV .  We could have a bigger issue. whenever I call with an issue Mrs. Shelia and her team always respond with an hour.  They are very HONEST and RELIABLE.  I would recommend this company to anyone. Great service. Thanks True Plumbing.

Had a toilet and shower backed up...called around 8am and had someone here by 1030...Tyler was very professional and efficient! Will definitely use them again if I have problems.

We found a gas leak at the meter (on our side of course) last Friday afternoon. Sam was here at 8:15 on Monday morning and stayed ALL day to help resolve. We actually had 9 different leaks (one actually where the gas came into the house that wasn't tightened 20 years ago) and waited till the city came to inspect in the afternoon. When the gas company finally showed up after 7:00 p.m., Sam was ready to help get everything primed and back online. Can't say enough great things about their service. We have replaced a hot water heater, hose bibs, faucets, and all the valves in our house with Legacy. Will call them every time.

I am super impressed by Sy and his outstanding customer service. I had a service issue and I'm happy to tell you that he went above and beyond to insure my complete satisfaction with the glass replacement of my front door. When I placed the initial call early Friday morning, they were able to slide me into the schedule and secure the door so there was at least peace of mind and when they couldn't get back when they said, Sy personally called me and made things right.

I'm thoroughly impressed!!! Thank you Sy! You're a stand up guy!!

Quality of service is not in line with the price.  I've used them for 3 separate jobs at my house.  The last job was a major sewer line replacement under a concrete pool deck.  They had to tunnel under the deck from one end, and dig up a flower bed by the house for the other end.  The new sewer line functions properly now.  The plumbing work they do is fine.  When I addressed my concerns with how the project went (e.g. burying a sprinkler head under the house when they back-filled the tunnel), the owner didn't seem to care much, and even pointed the finger at his own subcontractors (that's your problem, not mine).  It's not that the sprinkler head was a huge deal - they just didn't handle the little things well.  I expected more for the price I paid.  I'll be in the market for a new plumber in this area.

Black Tie service tech did a great job on fixing our Roman tub cold water faucet handle, several other plumbing companies came out and could not fix the problem and I'm going to request them all the time now...A#1 Business!

I recently had a tub and toilet replaced and was very impressed with the quality of work and excellent service.

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

I used yelp to find a contractor to fix my kitchen sink. Bow tie plumbing responded within minutes and we scheduled an appointment for later in the week. I was very satisfied with the technician that showed up- he was very patient in answering my questions and quick to fix the leak. Can only recommend bow tie plumbing.

Kenny is an awesome plumber and actually cares about his customers.  After 2 other plumbers couldn't find the time to come out to my house sent by my insurance agency, Kenny came, after hours to fix a problem that was more than just a leak.

They were able to squeeze us into their schedule, which we were extremely grateful for.

Chase, the plumber who came out, was on time, courteous, knowledgeable, and friendly.  He educated us on some things about how our plumbing was built and gave us some tips to prevent future incidents.

He also stopped by the next morning to check the pressure, for free.

HIGHLY RECOMMEND!!

I chose Benton plumbing because of there 5 star rating. Yes this company definitely deserves to be at the top. They weren't the first place I called. But from the moment you answered my call I was impressed. The lady listened to my problem and she was able to dispatch Ray to come out. He arrived on time and came prepared to take care of my issues. Five star for sure.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Excellent work!  I've had Jeff install kitchen faucets, refrigerator ice maker water line and water filters at a couple of houses.  Very professional work at reasonable prices. Rare to find a professional who takes personal pride in his work and provides honest assessment of the work required.

Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone  if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!

Horrible horrible service as well as customer service!