Best in Anaheim CA

I am not a active yelper, but I felt the need to share my experience with Paul from Ace Plumbing. I will be as detailed as possible so you can be the judge of his professionalism and quality of work. I have never met him in person, but only through phone conversations. I would say the 1 star would be for showing up fairly on time for the 2 times he was scheduled.

I called Paul for tenant of mine. There was a leak coming out of the kitchen faucet handle and under the sink.  I scheduled him to go see what the problem was. I also chatted with him saying I was annoyed since this was a new development and the faucet was only 2 years old. Told him I was going to bring this up to the builder but since it takes time to schedule a builder rep to come out, I needed to get this looked at first since the leak was ongoing.

I was never there to see what kind of work he actually did.  Once he was there, he called me and said that the leak was from the handle causing it to leak through the body of the faucet leading to under the sink. He told me the cartridge in the handle was bad and the whole faucet needed to be changed as he was unable to get the part. He said he would turn off the water first and I should bring up with builder if they could replace it.  Billed me $65 which I thought was fair.

After meeting with builder and was told it was past warranty already, they directed me to where to get the part to replace.  I called Paul and he said he could repair it if I had the parts.He did tell me that replacing the part may not guarantee it would stop the leak. I was assuming he meant it could be leaking elsewhere. I decided to get the part and take the risk hoping that would solve the problem.

I scheduled him out to replace the part. After installing the new part, the leak became worse from the handle. Again, I was not there to see the work done, but my wife was there and described to me on the phone what was happening. Now he blamed it on the new part being defective. So he put back the old part and said he tightened it more and guess what. The leak stopped. This time the bill was $120, but seems like all it took was tightening the original cartridge in the handle.

This is where his professionalism and attitude comes to play. I asked him if he could give me a better deal and his response was if you don't like my prices Ill need to go find somebody else. I said I am going to pay him but was little unhappy with the service and if he cared to listen.  He said he doesn't need to hear why as he rendered his services. I told him this problem could have been fixed the first time and all he said was I wanted the builder to replace it. Obviously if it just required a tightening of cartridge, he could of fixed it since I already need to pay him for coming out.  I told him I was going to bring it up to the builder because he said the cartridge was bad and recommended the whole faucet to be replaced.  But at the end, it just required tightening of the part which could have been done the first time. He decided he didn't to hear from me anymore and ended the call.

I just take it as a lesson learned, but this is definitely one I will never use again or refer.

I was finally able to move into my first home recently and of course, my water heater goes out and refuses work.  I called up Ed and explained my issue.  Ed was right on it and really made it a point of emphasis to get the issue fixed as soon as he could.  Ed came and got everything done on the same day.  Absolute awesome service and really took the time to answer all my first homeowner questions for a wayer heater.  Great guy and at the best price around.

Outstanding Home AC System Repair Technician from NexGen -

I recently had my home AC system looked at by NexGen repair technician (Anthony Herrera) and I wanted to share my overwhelmingly positive experience.

First and foremost, the technician arrived at the scheduled time with constant updates via text that he was nearby. He was courteous and first took the time to listen attentively to my concerns regarding the AC unit, ensuring that they fully understood the issue at hand. His friendly demeanor immediately put me/my family at ease, and I knew I was in good hands.

Anthony's (technician) ability to communicate throughout the inspection/repair/tune-up process was exceptional. He patiently answered all my questions, since my background is electrical engineering providing detailed explanations and offering helpful suggestions kept me very interested in the process.

In conclusion, my experience with the NexGen/AC system repair technician was outstanding in every aspect, truly commendable, and trustworthy in my opinion. When we started to add up all the cost of possible repairs/upgrade on a 13-year-old system it was almost at a new system price. At this time, I asked for a quote on a New complete AC/heater system with new duct work. Their price was a bit higher than when i first installed a new unit 13 years ago.

Anthony also took the time to create several options for system upgrades. I felt I could trust him. Oh, he also reminded me that there was special discount and financing through Home-Depot credit service available.  Which I took advantage off just in-case we bought a new system I was pre-approved.

I truly feel that since there were no questions that were not answered and exceptional professionalism, expertise of the product this will definitely be a company I will call again in the near future. ( NexGen AC/Heating/Plumbing). Since we will be doing some home additions in the near future, we decided to put a pause on installing a new AC/Heater system at this time.

They  are  very  reliable they  honest.
Excellent customer service. Would highly recommended them for  plumbing services. Nick is efficient and hard working gets the job done.
Thank you.

John was phenomenal. I had 4 plumbers come out and they were not helpful at all and just seemed like they wanted to sell products. John found the problem in a day and was able to accommodate in very timely manner. he will be my plumber for the future. will recommend to all friends and family

After spending a year and a half with my 3 Kids constantly with fevers, I had a friend suggest looking for mold hidden in my home.  I was hesitant because there was no VISIBLE mold anywhere in my bathrooms, kitchen or walls.  I called John at Andrea's Fault and he found high moisture reading UNDER my hardwood floors in the kitchen. He immediately identified mold in that immediate area.  I had the mold tested only to return positive for the VERY TOXIC black mold.  Andreas got right on the job taking all possible precautions and being sensitive to the fact we had to move out temporarily during the job. The team worked tirelessly to complete the job on schedule.  After removing the entire flooring, he took pictures to show me the extent of the mold and it made sense why my children were constantly with high fevers since the first month we moved to the house.  I am grateful for honest companies like John's.  We haven't had a fever since the job was done in October '13!!!

I had a little communication issue, which turned out to by my dyslexia and sleepiness after a night of not sleeping well, so not their fault, but they worked with me to get the job done!

That said they were very accommodating at rescheduling (twice, again my fault!), and once the tech got here, he needed to get parts (Toto toilet, so proprietary flapper was needed, along with a new flow valve assembly), and when he got back it took all of 10 minutes to drain the tank and install the parts!

I would very much recommend them to anyone looking for service on their toilet!

And I might add they were the lowest online estimate I got among 5 replies, and it was within the range they gave, though I will admit that I knew exactly what parts they needed to replace and gave that in the estimate request.  (Their top was only a couple of $ more than others min., so jumped on their offer.)

If needed, I think I will use them again for other plumbing issues.

I'm so happy to call Frank My Plumber! He always does such great work. Thank you for your fast reply and getting to our home so fast!

Great service!
Definitely recommend these guys. They know what they're doing! Fast and courteous.

I've been using Magna Plumbing (Mark & Mac) for over 10 years and have been nothing but fully satisfied with their work and pricing! I bought my Norwitz through them and the price was great. I also used them recently on two major jobs, involving removing old valves from behind Corian walls and sweating in new valve bodies, both jobs done skillfully and professionally. I highly recommend them...!

Have used them for several homes. Have always been expensive but you never did mind because it was done right. But in the past year I have been noticing the people they have been sending our creepers and they try and swindle you with the price. They are supposed to have a chart with them that has all the prices listed. But the past couple plumbers try and add stuff and get the extra money. They quoted a $300 price on a backed up drain and then when we challenged them on it he brought it down to $85??! Some slide on that chart, that we never saw....beware I think that the hard times is making this company desperate even though Yorba Linda is a gold mine for plumbers because of the hard water.

We had some issues with our pipe replacement with another company and i requested for the Knight Team to double check.  They were very informative and documented what needed to be done. I appreciate their honesty and would call them for future jobs.

If you want an honest business with amazing service, excellent prices and a friendly attitude, then look no further.

We needed to have a 220 square foot addition tiled due to a very poor job done by the previous owners/contractor. We called multiple contractors and tile installers before deciding to go with Arthur's Flooring and we could not be more pleased.

The price for the install was competitive and Arthur gave us options to save money (that is unheard of when someone is bidding on a job). The crew was fantastic! They showed up early each day, greeted us with a smile and allowed us to provide input during the process. They worked hard to install our new flooring and did so ON TIME AND WITHIN BUDGET.

When we encountered an issue where the door jam met the tile due to the work that had been previously done, they quickly provided options that did not impact the design or the door.

We have done plenty of work on our homes in the past and wish that every contractor was as reliable, competitively priced, friendly and timely as Arthur's Flooring.

Thank you to the entire crew for a job well done!!

Phil was very helpful very knowledgeable and very direct I recommend this company big time!!!

Our Water Heater (Gas based) stopped working. Basically lost the fire.
It is GE SG Series - Manufactured in 2008. Yes, almost 12 years.
But it looks new and it is clean.

We sought help to fix via Yelp.
Received 6 responses.
Five of them, saying - it is too old an appliance, just replace it.
(Note: without even look at it! :()

Cost ranged from 1250 to 2000 for tank heater.
And 2500 to 5000 for Tank-less water heater.
(I have heard these water heaters convert water into Gold! Wink! Wink! )

Then came Matt.
Sent him a simple text, with pictures.
He said this can be fixed in less than $200.
Scheduled an appointment at 1 PM.
He showed up sharp, took 33 min.
No debates, no discussions, just straight work.
and Booyeah! - Finished in 33 minutes - end-to-end.

He even came back because I thought the water was not hot anymore after an hour and made sure it was fine.
Note:
Others unanimously said it is not fixable and it will not last, if fixed.
Matt assured it will, the condition of our heater is good enough for it to last a few. While the time will prove it one way or other - his honesty is simply admirable.

Others simply wanted us to make a decision.
One thing I hate is to get forced into, is making a decision without a due-diligence. And thus even if it gets burst tomorrow, Matt catered to my need, customer's need, to buy time.

Guess what, Matt is our family plumber from now on.
Thank you, Matt.
The world needs more people like you, Honest and Straight to work.

Note to others:
Matt and his partner are independent plumbing corporation.
Hiring them is the best way to help local community and keep our dollars within the community.

Owner and proprietor, Les, manages the plumbing of my condo association. He came out once for an issue my unit had.  Over the next few months, I had 2 other plumbing jobs that came up, so I called him back, and he came out promptly to do the jobs, in a courteous and professional way. Including installing a wet bar, which is probably an  uncommon job. A+

I do not normally write these reviews but I was so happy with my experience with FV Plumbing today.  First, I used Yelp to send out a bunch of inquiries about my need (toilet leak, it was almost 7am, and I needed someone out ASAP).  FV Plumbing was the first to reply and offered a time window in his reply!  After we confirmed the time, he gave me his mobile number and name.   I appreciate this because I like to k ow who will be arriving.   Frank was on time, knowledgeable, professional, courteous, and communicates well from start to finish.  I highflying recommend FV Plumbing.

My water heater had unexpectedly sprung a leak in the middle of the night and I called around several local plumbers in the morning.  Crandall's returned my call within a half an hour an gave me an estimate over the phone.   I was told that they have a fixed pricing for water heater install. Within a couple of hours they had sent one of their guys to do the job. He took out the old water heater and installed the new one in just over an hour. I was impressed with how efficient, courteous, and clean the service was. To top it off, they were even cheaper than the other places that I had called.  I appreciated the fact that I didn't have to spend any time trying to listen to them upsell me more expensive equipment or take advantage of the fact that it was an emergency situation. Very honest and professional.

By using coast plumbing and heating. Technications are always on time and knowledgeable. Have been using for 20 years.  Never had a negative contact. Would reccommend very highly

Awesome team!
Called back quickly. Showed up on time. Explained everything and price was fair.