Best in Detroit MI

I messaged them on yelp got a reply and a next day appointment within 20 minutes. Incredible customer service. When they came out and determined that my issue wouldn't require their services they gave me some advice and insisted I didn't owe them anything for coming out. If I ever need the services they provide in the future they'll be my first phone call. Highly recommend them.

I called about my clogged toilet on a Thursday afternoon, the next morning Ken came out to take a look at it. He was very friendly and very professional. He fixed my toilet with no problem. Told me to look at it, and kept flushing it to make sure the pipes and toilet was clear of any foreign objects, and working properly. The price was very reasonable. Thank you so much for all of your help. I will definitely use this company again, and refer to my neighbors and friends.

had chris and tom come out and redo my basement drains and other plumbing
super nice guys and their work is good
plan on using this company again

We have a plumber that we have used for quite a few years for our rental properties and for an occasional issue with our personal residence.  We just had a home problem with a dripping shower that would not shut off completely that was about a drop every five seconds; about an ounce per hour or a pint and a half every day...

We called our plumber, then texted, and then got a response that he was up north, meaning unavailable.  Because he was out for at least a week he referred us to Precision Plumbing, Inc.  I called and they were able to set up an appointment for two days later, which was today.  I got a courtesy call when they were about forty five minutes from arriving and that is about when they, Jacob and Tyler, did arrive.

They were polite and brought their own shoe covers (common but not everyone does) which they put on immediately.  I described the problem and they shut off the water and began to disassemble the shower faucet.  They cleaned it and then reassembled it and turned the water back on.  It still leaked but much slower.

Since this brand faucet, Kohler, has a lifetime warranty on this part, they suggested I locate my paperwork from when it was originally installed in our new build house.  Then contact the manufacturer and they would send me a replacement valve ($75 value).  Then they could come back to replace it.  And they gave me a veterans discount of 10% off.

I knew it was in a box in the basement so I spent 30-40 minutes searching.  Fortunately, things were better organized than I thought and one thick envelope was labeled as Plumbing!  I retrieved what I needed to contact Kohler for the warranty replacement part.

Long story a little less long, after some back & forth with Kohler to provide answers to their questions to verify purchase, they finally honored the lifetime warranty and shipped me a replacement part.  I then called Precision Plumbing and they sent Jacob back out to change the part and test to make sure it no longer leaked; it didn't.  Once again I was charged less as a call back and still got the veterans discount!

I've had to use Waterworks a few times for clogs and broken pipes. Each time I was able to get an appointment the day I needed help. Service was prompt, pricing is fair, and the plumbers have all done good work. I highly recommend them.

Lowell came to fix a frozen pipe at my mom's house & came back to fix another issue. Honest, trustworthy, & very reasonable. I would definitely recommend him.

Requested to have my sewer drain snaked as part of a home inspection request. Cregger provided a great experience and timely service. The dispatch did not inform the servicemen that it was a sewer snaking based on inspection results, so he did not bring a scope. Fortunately, the servicemen made up for it with effort in doing the job right. My sewer return access was not easily accessible, James made extra effort to access the sewer correctly and do the job right the first time.

Called for a somewhat emergency appointment. Came out ASAP. Used the camera to show me the problem..and cleared it. Very reasonable price. Would call them again.

Very professional, family owned business.  Assessed my situation and recommended a less pricey  solution to my problem.  Was very grateful for the honesty and informative input.  Would recommend to anyone looking for a good plumber.

If you want the best and the job done right the first time call these folks. I have used them in two of my homes spanning  a good number of years  and have never had an issue. I will admit at times they can be a bit pricey, but this is one of those times when you really do get what you pay for. bottom line is high quality parts and workmanship that is done right and stands the test of time.

LOL of course our furnace went out on the coldest night of the year. I knew it as soon as I woke up and my hands were icicles but it was confirmed when my husband got up before me and texted heat's out from downstairs. I remembered Hutzel serviced our furnace previously so we gave them a call.

Since it was so cold out I anticipated a long day of space heaters and blankets but Jalen called us back almost right away. He added us to his list of repairs for the day and, luckily it was an easy fix (I now know what a thermocouple is!) and we had heat again less than 3 hours after waking and realizing it was out. Very impressive!

Jalen was friendly, COVID careful, and speedy. We still had to pay an emergency fee for a weekend visit but it was worth it. Our furnace needs to be replaced soon and when that time comes we'll definitely be calling them again!

They replaced my sump pump and broke my water backup refused to repair it .Lied about the problem . I called another plumber he told me they broke the lever on the water line and put it back in a position that hid what they did .

Don't waste your time. They do not keep their appointments, after which they do not answer your calls.

Had someone from there company come out and check a blocked sewer line. He said no problem we can fix it it 2 days. 2 days go by. I wait all day i call 3 hours after he said he would show up. They told me he had a huge job and they wernt sure when he would be done. I was a bit confused because the plumber told me he would be here by 1 at the latest. So 6:30 comes around and i finally get a call. Hey we can be at your house in the next 45 minutes. I tell him no its not alright, get me tomorrow morning first thing. They said no can due hes already booked. Well i said do you know when he would be showing up? They said no and thats when i said im going with someone else. This is rediculous. I understand all the 1 star reviews now. There not fake oh and the price they quoted to clear the main line 1957.43. In case you wernt sure on the whole Over charges thing. There not lying.