Best in Detroit MI

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

Another reason to go with Aaron Swift Plumbing ... apparently I over paid my bill by $100 and they mailed me a check.  I would of never known.  Thanks!

We had a clogged drain Friday afternoon, before e big family event. I called Mitch, and 1 and a half hour later, the plumber was in our kitchen snaking the drain. The repair was great, but is was a little expensive - 110$ after the discount for Yelp referral- 25$, be sure to ask for it.

I send Quint a message on Monday and a couple hours later I got a phone call from them to set an appointment up the next day. Two guys came over at 9 am and they did a great job fixing the problem that I was having. They also did a great job of cleaning up after they were finished. They both were very nice and answered my questions. They are a great company! I will call Quint from now on when I have a plumbing problem!

You know, I've been a customer of Nelson Brothers for a couple of decades. I had a really unsatisfactory experience with them yesterday, however, which has removed them from my call list. It took a week to get an appointment to have a toilet fixed. Okay: things are busy. I get it. My tenant took a day off work to be home. I got a text that the plumber was a no-show. When I got back home there was a call on my phone: plumber assumed because I didn't answer that no one was home. Could I please reschedule? Bummer: tenant lost a day's work. I called to reschedule and was told that until I submitted a valid credit card, the appointment would not be booked. I'm sorry: not gonna happen. I understand that you are trying to protect your business, but you are way outside of normal business practices. Because of that you have permanently lost my business.

I have used these guys for over 7 years in my fixer upper. They are always professional, on-time, HONEST and stand by their work. While they aren't cheap, their professional knowledge and workmanship is always worth the price. When they fix something it stays fixed! This is an American family business that contributes to our home value and our local economy instead of some chain with no real connection to Dearborn or Dearborn Heights. Call them and they will do great work at your house or business!

********REVIEW REBUTTAL AND UPDATE*********

I can't figure out how to revise what I posted already.  Allied had a guy plumbing for them who is new and they have rectified the situation with a full refund.  Steve offered to come and do the work hisself to fix, but I declined as I've got it set up with another company already.  I was about certain that I would not hear back from Steve and very surprised that I did.  It tells me he does care a lot and want's to stand behind the work.  I believe the kid was let go which is good because his quality of work would not do Allied any favors and other customers would suffer the anxiety I had today.  Steve got back to me late today, a family member was in a motorcycle accident some recent time ago and he was with him all day today.  Understandable.  I'm no longer raging with anger and we can move on from this.  I may use them again, but will ask for Steve to come direct!

Mr. Weiss is an old-school plumber. He has an inventory of parts for various types of plumbing systems, going back to the 1950s or earlier. (It's an old neighborhood).

I would not hesitate to hire Mr. Weiss's people to do any indoor plumbing job. When they fixed a leak in my hot-water baseboard heating, they said not to pay them until I was satisfied it wouldn't start leaking again. A week later, I paid him. His people do a great job.

Tried to price gouge me last Saturday on a water heater malfunction that they installed 7 months ago. Said I needed a thermocoupler but the pilot tube was actually cracked. I needed a whole new water heater which was warrantied by the manufacturer but I had to have another plumber come out because this plumber left because I wouldn't pay him 400 dollars to install a new thermocoupler. Not professional, safe, or customer service oriented. Note the plumber just called concerning this review. He called my husband a liar and threatened to come over to our house because he only lives a couple blocks away to kick my b@@ch a$$ husband's butt. Very unprofessional and threatening

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

I had a leaking kitchen faucet, after paying $90 for a service call, the plumber could not find the leak and thought that caulking the sink's perimeter would fix the leak that was occurring UNDER the sink.

As expected, the leak persisted.  The next day, the company sent  a different plumber; his recommendation: replace the hose for $300.  Then he admitted he was not sure if this would stop the leak! He also gave an estimate to replace the faucet for $700+.

Both of these guys were too LAZY to get under the sink and perform a few tests to locate the leak.

I called a smaller plumbing company who took the time to discover that the faucet had a faulty cartridge. He contacted the manufacturer for me and a new faucet was shipped to my house the next day at no charge, due to the manufacturer's warranty. The plumber returned, and he installed the new faucet for a very reasonable cost...less than the $300 Thornton & Grooms quoted to replace one hose.

I have used T&G in the past, and the service was excellent. I will never call them again!

LBL -- 1/4/2018
When I noticed that my 15 year old hot water heater had sprung a leak, I called DJ Murray, since my previous experiences with the company were excellent. Dan Murray and his assistant arrived the same day, and proceeded to install a new water heater. The work was done efficiently and professionally. And, when more, though related, work needed to be done, it was done without extra charge. Everything was explained clearly; they were friendly, courteous, and respectful. They will always be my go-to plumbers.

I have old broken pipes under my home. No idea how long everything was being flushed under the home but 1 day is too long. Clean up is so expensive and Westley was like no problem! I got this. Worked for 5 or more hours under the nasty house and the plumbing is up and running!! Who would do that?? Hoover will! That's who!

Commenting on both reviews:

Neil A. from California-We do not typically respond to calls from California as most of them are RoboCalls especially  during election season. And if his posting is the type of language he uses on a public forum, all concerned are better off not having a conversation with him. And since we have never done any work for him, he is not a customer.

Tom N.-This is a very strange review since the occurrence  took place more than ten years before the date of his posting. His posting is full of inaccuracies. Suffice it to say, yes there was a small leak, no there was no real damage to the house or his belongings, our insurance company took care of the issues within a day of the occurrence,no there was not thousands of dollars of damage, and yes he tried to rip off the insurance company for items not damaged. In the end our insurance company made him whole with no cost to him. When he refused to pay for any of the extensive remodeling work that had been contracted for, we had to file a lien in order to protect our interests. He only paid when he tried to refinance and was required, under law, to clear the lien. That  was a year or two later. We have never operated under a couple of names, and are not impossible to track down. The same can not be said for him.  And no my name isn't Al which has no bearing on anything.

Contacted Lakeside to unclog/snake my sewer line in the basement, they sent out a young plumber that was inexperienced and unable to perform the job correctly. Contacted them after to explain that they did a bad job and they dodged me for a few days. When we finally received a response they scheduled a time for a different person to come out but they never showed up. I had to call another company to do the job the right way, so I paid for the same service twice since Lakeside did not do it correctly. Definitely, would Not Recommend, horrible  experience, poor management and staff.

The shut-off for my outside tap was leaking in my basement, so I contacted them via their website. Someone called right away and said they would have someone contact me the next day, but I didn't hear back. I waited a week and went with another company. I contacted them in the first place because someone from their company lives at the end of my street (there are always a couple company trucks parked there), so I thought I would give the neighbours some business. Not sure what happened. If the job was too small, I wish they would have told me from the start.

They should not be billing themselves as any type of handyman service or contractor. Their work is unprofessional and substandard. They left the job site and absolute mess, our entire house covered in dust, with wet mud still dripping from corners and ceilings, and having sanded through their own mudding to drywall tape. They should be ashamed to even suggest that they know how to do drywall or mudding.