Best in Detroit MI

A few years ago I had a very bad leak in my kitchen and the water was running in my basement, mr. James came over and gave me a estimate of $1500 because the pipe was busted leading into the basement. I work midnights so when he came I went in my room and locked the door and told him to knock on the door when he was done, I did that because he said it would take at least 4 hours, anyway he knocked on my door an hour later and said he was done and that the job would only cost $150 because the pipe wasn't rotten all the way through so it was less time and work. I was asleep so he could have said he did the original amount of work and still charged $1500 and I wouldn't have known any better because I was asleep. Since that time I have used him many times and I really appreciate his honesty and professionalism

I have attempted to contact this business on several occasions only to be sent to a voicemail box that is full.

Had my laundry tub overflowing the day before I was leaving for vacation.  They came right out and fixes the issue.  My main drain had severe tree roots.  They cleared it right up.  Fair price.  Super responsive!  Will call them for all my plumbing needs.

Not sure if this is actually their business location, but regardless, Big Beaver Plumbing was quite professional and helpful for what I needed.

The city of Troy tasked my home with a Backflow Testing request. This company was listed on the back of the form that I needed filled out. I called BBP up and spoke with Martha about what the heck this task was that I needed to have done!

She explained the entire process of what someone would be coming out to do. Within the week we had someone come out to do the backflow testing.

When Tom arrived, he explained that he had been in the business for a long time and made me feel comfortable that he knew what he was doing. I asked to stay outside with him as I was curious as to what he was going to do, and he agreed to allow me to watch. It was $100 for the testing and $20 to come in the house and show me where the valve was to turn off, which was fine because like I said, I had no idea what was going on really.

The equipment he was testing failed initially, probably due to it not being used in over a decade. He took most of the system apart, cleaned it (it was clogged with dirt), then put it all back together, retested, and the system passed.

Very professional and got the ridiculous job done that the city (which I found out was also the state of Michigan), was asking. Just wish Troy would reimburse me!

Bill and Bob Dube did an awesome job for us we had them re-pipe the house
New garbage disposal
fixtures
They are timely,efficient their fair priced

Pleased to say that this is the #1 plumber I call.  Always available and prompt with call backs.  He has done a large number of jobs and not complaints from me or my family.  Strongly recommend.

I used this company for some home warranty work they're one of the few companies that would take it on and for that I will be loyal also extremely professional service from the office staff and the repair man Leif! He worked painstakingly with the warranty company . I highly recommend!

The appointment was between 2PM-3PM. I called their office at 3PM to ask if someone was on the way. They told me their tech was finishing up and leaving a job. The technician pulled up at 4PM. That's understandable, these things happen. The tech was able to get our electric water heater working in about 15-20 minutes. The diagnostic charge was steep but normal.

Quick ..but to be able to do that makes a larger overhead..
Professional. But you will pay for it..50 percent more than a competing quote

Very disappointed in this company.  Came out several times to fix my bar sink pump.  Same younger guy the first 4-5 times, with a service charge each time.  Last time, they sent a senior person out who looked at his coworker's efforts and said I don't like the look of that.  He ended up using the original pump and some new plastic fittings to correct the 4 previous jobs by his coworker.  It could have all been taken care of on one service call, but I had to rearrange my work schedule and pay for several service calls.  Most expensive plumbing related job I have ever had.

Not professional.  I got an appointment  for the next day between 2-3. At 3:05, I called and was told the tech was running behind, but will call. I got no call, and when I called,got no answer. Then, they called the next day saying they are on their way, and 5 minutes later they are at my door! I feel disrespected and I took my business elsewhere.

Never worked with this company, nor did I call/request any service -- yet they called (knew my name and other info), texted, called and texted again. Each call (5 in an hour)/voicemail more urgent than the next wanting to know if someone was home. You do the math, while I change my locks.