Best in Detroit MI

Mike the plumber was introduced to me by one of the other workers at my new property in Saint Clair Shores.  Mike helped install my new water heater in my basement and then assisted with a few other projects around my house.  Mike was very knowledgeable and helpful so I had him come back and do pretty much all teh plumbing work throughout the whole house.  I save a ton of money by using Mike's Pipes and the workmanship is as good as it gets.

I have called this business twice to get work done. They are definitely my go to! They suggested 2 brands for new faucets, both come with a guarantee and free replacement parts! A leak was repaired, as well as a kitchen flood! They provided me with the requested paperwork for my insurance company, quickly.  

Their work is effective & efficient. They were also a little flexible with my work schedule. I still need a quote to replace my sink, but the work they did was great!

I called Best when we realized our shut off valve was stuck . We had Steve come out and give it a looksie. We made arrangements for the city to turn off the water and Steve got to work. Outstanding work. Clean, smart and explained it all to me. The price was fair and exactly as estimated. He was intoned for the appointment and was done in no time at all. As far as I am concerned this company will be my go to for all our plumbing needs in the future.

I highly recommend  National Drain. Not only were they fast and efficient, Len was a genuinely nice guy. So if you are looking for fast, reliable, and reasonable plumbing service, give them a call. Thank you so much again.

They did all the plumbing on our new build and did a great job, in a timely manner, for a great price!

Very satisfied. We needed a kitchen faucet installed. Gary was the first company I called based on all the great reviews. I really appreciated that he gave me a price for install over the phone whereas the other places wanted to schedule an appointment to estimate costs which I thought was silly since it's just a faucet install.  When I called Gary back to schedule install he came out that very day!  It was so fast and he did a great job. Very professional and friendly. We love our new faucet and will def be calling Gary in the future.

Paradigm plumbing does a fantastic job. They are punctual, polite and professional. Mike R. was terrific. His communication and follow through was excellent. Solved my issue . I would highly recommend.

Horrible customer service. Dishonest business practice. Was told I would get a call from the owner about a way that an employee spoke to me over the phone about the services. This employee was a plumber with the company. While on the phone with me he used vulgar language and false accusations. The company had no issue taking me call and my money. The story, the pricing, and rhe service i received was very different from the services I requested. When i tried to work with the company to find a solution, the customer service rep for the company led me to believe she was concerned as i was. Til this day i have no received even a courtesy call. Would not recommend them to anyone.

I called in need of bathroom repairs a year ago and was so satisfied with my bathroom remodel I have had JWs Drywall back for several other repairs. I have now had a ceiling repaired. My garage drywalled and my super old and leaking plumbing replaced. I would recommend JWs drywall etc for any home remodeling or repair work.

All fee, no service

3 weeks after calling Putman for help with a leaky bathroom faucet, a technician arrived to tell me I had a leak (Duh!) - $150 please!  Though I asked about the part leaking, no detailed info was supplied (my own research later identified a quick-connect part).  He left saying I would be contacted tomorrow in/re part availability.  A week later I had to call them to find out that nothing had been addressed yet but, they'd get right on it.  Several days later they did call back to say that the part was not available, I would need to replace the faucet.

In the mean-time, I contacted Delta Faucet.  Not only was the part available, they shipped it to me for free.  (It has since been installed, by me, in @ 15 minutes.)  I paid $150 for the lessen learned.

I was aware of the service fee but, expected some type of service.  I paid $150 and received no service, other than what I had to prod out of them, and then, they either lied to me about the part availability or, were too inept/lazy to find it - same result.  I feel taken advantage of.  

Bottom line advice - unless you have money to flush down the toilet, do not call a professional plumber unless it is absolutely necessary.  If you do need a plumber, do not call Putman.

I'd also like to take this opportunity to giver 5 Stars to Delta Faucet customer service - they were great!

Pricing is outrageously high and unfair!! Had a technician come out to my house to unfreeze my kitchen sink pipes. He told me it would be $585 for the first 2 hours of work, and $350 for every additional hour.. I agreed to the terms, however the tech was only there for 30 minutes as he resolved the issue. He then asked me how I was going to pay for the $585. I asked why it was still the full amount if he was only there for 30 minutes?? He wasn't budging and said that the price is set per job, not by the hour, so that I save money. Well, I can tell you that I certainly didn't save any money. By that math, they charged me over $1,100/hr. This is completely unethical of this company to charge that way. There should be a proration if the technician did not take the full 2 hours to complete the job. I can understand if the tech took the full 2 hours, but he didn't. I then called the company to explain why I feel this was unfair for the amount of work/effort that was completed. They told me that a supervisor would call me back that same day to try and resolve my concern. I never heard back that day. I called back the next day to follow up and they said the supervisor was on the phone and he'd call me back. It's now been 4 days and I have yet to hear back from them.. I will never use this company again and urge all consumers to stay away!

I STRONGLY encourage you to take your business elsewhere! I scheduled an appointment for an issue with a leaky shower faucet and to have a gas line installed in the kitchen. Upon arrival the plumber assured me that he'd be able to install the gas line today and would fix the faucet if he had the part. Thirty minutes later he went outside to get something from his truck and then re-entered the home to tell me he was leaving! He said he was called off to go service another client IN THE MIDDLE OF MY APPOINTMENT! So basically another customer was more important than me. Got it! At no point in time did anyone from management nor the office call to talk to me directly as the customer to offer an explanation. I subsequently called back to ask to speak with a manager and 4 hours later still no return call so I called to cancel my future appointment. The receptionist asked me why and I explained for customer service. HORRIBLE CUSTOMER SERVICE and I will not be using this company for anything! I am also sharing my experience with my neighbors and network.

Worse service ever they never answer, they never call you back. They came to my house wait for 2 mins I opened the door and they left, they did not call me saying they were outside or something. I called like 20 times they never answer at any time.