Best in Columbus OH

Joe and George are great!  We had a days worth of grunt work that no other plumber wanted to do.  Joe fit us in and spent a day taking care of our chores.  I will be forever grateful for my dishwasher, laundry tub, filter and softener.  Would highly recommend them to anyone!

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was awesome. Needed a faucet installed for an investment property and getting the old unit out was mission impossible. He went and got the materials and sawed and sawed until he was able to get the old impossible fixture out and he put the new one in quickly and most importantly correctly. He was pleasant and arrived on time. I wish every vendor was as timely and professional as Tony. I will definitely recommend him to everyone I know.

Very professional and easy to work with. It is nice to see that some contractors have the attention to detail with their trade.

I did not get a chance to work with this company because they aren't open on saturdays.

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

Unresponsive to repeated calls to find a simple part (sweeps) to shower doors that we purchased through them

I would highly recommend this company. They recently replaced all of the downspout drains around our house. In the yard, they carefully removed the sod before digging the trenches and laying the new pipes. Then they relayed the sod. After about a week of watering the sod, you can barely see they were here. They were also very careful going through our new landscaping and under our sidewalks in three different places. They left the landscaped areas like they were before digging. They worked quickly and at a fair price. Everyone we dealt with was very professional and courteous. I couldn't ask for a better outcome. Thanks!!

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

These guys came out under my AHS warranty and did an excellent job. I specifically requested this company after reading the reviews of the original company (The Water Solution,Inc) assigned to my AHS claim. It's not enough to have a home warranty these days but since I am a single female I have to do my due diligence to ensure that I receive that best service and do not get taken advantage of.

The message you included was: Although I was the last call of the day, Steven worked as if his day just started. He was friendly, professional, and proficient.

If you are in need of a plumber, please give them a call!  They are highly professional, do not push to fix anything that doesn't need to be fixed and have extremely reasonable prices.  They were also able to get us on the schedule for 2 days after we called.  Everyone else was 2+ weeks.

I would never hire Mr. Rooter.  I called to get an estimate to replace my hot water heater that was under warranty (less than a year old).  The guy that came out told me it would be at least $1000.  I asked why the labor was so much since the tank was under full warranty (10 year warranty).  He said it was an inconvenience fee due to the fact that the old tank needed removed and exchanged for a replacement tank.  

The price and inconvenience fee didn't sound right at all.

I called a different plumbing company and got it replaced with no problems.  They charged $200 for the removal and install of the new tank.  The tank itself was free due to the warranty so I was only charged labor ...NO inconvenience fees (although that company found my previous quote from Mr. Rooter very laughable).   I got a very reputable, prompt plumber for 1/5 the price of Mr. Rooter!

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Mrs. B., 01/08/2016Edit

We are a military family and on a tight budget. I have home warranty to avoid any unexpected home repair expense. My warranty company first American hired T & R Plumbing located 3841 Richard Avenue, Grove City OH 43123, Mr. Rocky (the owner) to repair my garbage disposal. He made an appointment and never showed. I took a day off from work to be there and no plumber. I finally got ahold of Mr. Rocky (the owner and person who made the appointment with me) and he told me that he totally forgot about the appointment. So, we schedule another appointment and again, this clown never show or had the decency to call me. Again, I called and texted him and after constant begging, he sets another appointment. This time he showed, asked for the $65 service fee before he did anything and once I gave him the money, he proceeded to check the garbage disposal (turn the switch on and off and loosing up something under the sink) and tells me that he will call me back Monday to set new appointment to replace the unit. He was barely 10 minutes in my home and left a mess in my kitchen and a non functional sink ( my sink is leaking water). Now I have a sink I can't used and no garbage disposal). Monday comes and no call or sign from this clown. Tuesday I called him and he never calls back, I called and left several messages and texted him and nothing. After trying and trying, I left him another message letting him know I was calling the warranty company and he then called be back . He told me that he was super busy and did not have the time to deal with this, after begging and pleading , he agrees to set an appointment. No surprises, he never showed. Again, calls and calls and he sets another appointment (the last appointment was 12/21/15 (4 days before Christmas). the appointment was for 12/21 between 1 and 4 pm. I texted him the day of the appointment to remind him and called him. Well, 4 pm came and went and no plumber (he is consistently unreliable), I called him at 4 pm and asked him where he was. called him again and finally got ahold of him around 5 pm, and he told me that he was in Dayton and had 3 other service call ahead of me and he will get to my place when he get there. My place is in Blacklick, Columbus and he was in Dayton and was still in the middle of a service call with 3 more service call ahead of me and it was already after 5 pm. He told me that he wont be able to get to me (again) and if I did not like it (he used foul language which I wont repeat here) , i can F**** call the warranty company and them send someone else.
The original service call was placed mid-November 2015, it is now January 7, 2016 (over70 days) and I have no garbage disposal and a sink that is leaking water. The warranty company already paid him for all of the work and they cant do anything but have this absolute irresponsible and scammer plumber finish the job which he hasn't. Please avoid this scammer, he is the worst plumber I have ever had the misfortune to deal with. He is a scammer and created more repair problems than was originally needed. I lost several days off work, the $65 service fee and the use of my sink and still no garbage disposal. If I could give him minus 1 star, I would, too bad the lowest option here is 1 star. This Mr. Rocky is the worst plumber ever.