Best in Columbus OH

Joe repaired our leaking jacuzzi. It took quite a bit of detection to locate the problem but Joe never gave up. He installed a new toilet as well. I will always call W &W Plumbing for any future problem I have.

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Called around for the best price for unclogging a basement floor drain and getting rid of a gawd-awful smell coming from it.  Macon was the lowest, so Tony came out the next day.  He says he removed a hideous, unidentifiable object from the drain and the water flow is clear. I called him back five days later because the smell was still there. He advised we flush bleach down the drain. We poured four gallons of concentrated bleach down the drain over the next four days. However, 12 days after Tony was here, the smell is still there.
Price: $95.00.  
Result: I'm calling Roto-Rooter later today to see what they can do.

This review is almost a year late.  Last spring, I had them replace the drain pipes from my downspouts to the curb, including the ones at the back of the house.  They did a great job at a good price.

This company is the best in Grove city, there is no question about the customer service. My 93-year-old mother needed help, and they were there to help her every step of the way. If you have an older home or a newer home this is your company.

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

I would highly recommend this company. They recently replaced all of the downspout drains around our house. In the yard, they carefully removed the sod before digging the trenches and laying the new pipes. Then they relayed the sod. After about a week of watering the sod, you can barely see they were here. They were also very careful going through our new landscaping and under our sidewalks in three different places. They left the landscaped areas like they were before digging. They worked quickly and at a fair price. Everyone we dealt with was very professional and courteous. I couldn't ask for a better outcome. Thanks!!

I left six messages and they don't return calls anymore. They have always been prompt and given great service in the past seven years. Over six weeks ago one of the owners named ( Chris) came out to the house to evaluate a new shit off valve for the main water. He advised me to contact Marysville Water company to make sure it isn't a lead pipe going into the water line. I got back to them and advised them it was copper. Marysville water company came out again last week and checked it out and said it will just require a new elbow and a ball valve for shut-off. If Foust doesn't want to do the little job , I would like them to call me and just ach knowledge me. Six messages is unacceptable. I will go with another plumbing company.

We've had Tony and Matt come out a few times to fix various issues with our new house. Their quotes have been lower than the competitors, and each time they've gotten the job done quickly and effectively. I've found them to be upfront and honest about the problems they see - they will offer the right solution, not the solution that would take the longest and earn them the most money. Each time we've needed them, we've managed to schedule appointments within a few days. One time we needed to order a part, and it did take several weeks longer than they estimated, and I had a hard time getting in touch with them to follow up, but once the part came in we quickly scheduled an appointment and got the work done. They are definitely our go-to plumbers in Columbus.

If I could give negative stars I would. McAtee appears to be the main plumbing provider for my home warranty company. I have had the unfortunate experience to have the come to my home to fix 3 repairs now. The first, about a year ago, was to my exterior water line. Took almost a week because they did no have a pump to remove the water from the hole and had to wait for it to drain. Sadly, the same leak, in the same spot, happened again 3 month later. Then this spring I had issues with my sewer line and only needed to have my toilet snaked. They refused to snake my toilet, instead dug up one cover on my septic and said it was full and I needed to have it pumped. I told them it was done less than 3 years ago and the 2 men said it was common for them to fill up so quickly with all the rain we have been having. (I have a good sized leech field). So I called a septic company and they came out and there was really nothing to pump and come to find out, the line was just clogged, imagine that?!?! But this last time takes the cake. They came out last Thursday to fix a leak in my crawl space. They were here for less than 10 minutes. The young man left without checking things inside and not saying much. I went to use my sink to have brown water come out with very little water pressure. I immediately called McAtee and as usual, got their voice mail. I then called my home warranty company who managed to get ahold of them. I explained to McAtee I did not have use of my kitchen sink, downstairs bath or my shower, but other things were working. They sent their technician out who came into look at the water pressure. He first told me, the pressure looked fine and then said, to my face, he believes I am lying and this is a pre-existing condition and he excused himself to call his company. If this was a pre-existing condition, why wouldn't I have had my warranty company fix this too?!?! He refused to go and look at the work he did and although I tried to explain the facts to him, he said I was being confrontational and argumentative. But I guess that is how some people feel when you call out their shoddy work. DO NOT USE THIS COMPANY! They do not stand behind their work, are rarely on time, very difficult to get ahold of directly and have always done it wrong with the issues they have worked on for me.

Completely unprofessional and unreliable company. Contacted them two weeks ago for a backflow test; they assured me they would be in either the next day or the day after. Never showed, no call explaining what was going on, nothing. Called again yesterday to see what was going on and was assured that they would be in by 1 pm. 1 pm comes and goes, again no call or explanation or anything. After a few hours I call again to see what was going on and leave a message. No response. Then this morning I give them another call and they have the audacity to ignore my call. Would not recommend.

Good work.... outrageously expensive.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.