Best in Columbus OH

Doesn't get any better or honest and fair.  I wish every company operated as they do.  I would definitely recommend

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Called around for the best price for unclogging a basement floor drain and getting rid of a gawd-awful smell coming from it.  Macon was the lowest, so Tony came out the next day.  He says he removed a hideous, unidentifiable object from the drain and the water flow is clear. I called him back five days later because the smell was still there. He advised we flush bleach down the drain. We poured four gallons of concentrated bleach down the drain over the next four days. However, 12 days after Tony was here, the smell is still there.
Price: $95.00.  
Result: I'm calling Roto-Rooter later today to see what they can do.

Very creative in their approach to solving problems and extremely thorough and detailed with the execution. Highly recommend!

This company is the best in Grove city, there is no question about the customer service. My 93-year-old mother needed help, and they were there to help her every step of the way. If you have an older home or a newer home this is your company.

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

I had three other people come and give me estimates for a piece of broken sump outlet pipe in my yard. Someone came out from the drainworks--already unfriendly to begin with--and told me it'll cost $195 to camera the outlet pipe before he could give me an estimate. Hunh? I have three estimates already and two on the way. Acted annoyed that I wouldn't pay the $195 and drove off. I called to make sure this was their policy, and, basically, this is right--they explained they could only do an estimate for a total replacement if I didn't pay them the $195 to do the same thing I had been charged $0 so far. Three others have given me repair estimates already! Ironically, another estimator actually was waiting for the DW guy to leave and he actually started pulling out a camera right away. After I described what just happened and that I wouldn't be paying him, he stated that, no, they did that as part of their process for actually getting the job--which is totally what I would expect! I'm not paying $195 so that you can give me an estimate--you give me an estimate so that you can get the job! Pathetic!

They came to our house prompt and on time but most importantly, the repairman, Logan, was knowledgeable, clear, concise, and actually polite and pleasurable to talk to!  I've not had a repairman as nice and efficient as this guy was!  Amazing!  AND.....he didn't have a plumber's butt and he had all his teeth!  Lol.

Seriously as painful as any service call can be, this was a great experience for a change.

Tony was a pleasure to do business with.  He took the time to take care of the problem and was willing to go the extra mile to get the issue resolved same day.  It was nice he had the parts on the truck and if he did not he went to go get them.  Thank you Tony and The Service People.

I rarely give 1 star reviews, and I wouldn't have bothered but please beware of this company.

We had to deal with this company through Home Warranty, they outsource their work for any jobs that are assigned out of their home state. This might be why they are so incompetent, but Frank is a total unprofessional liar and this company should definitely not be used at all costs due to their dishonest business practices and fraudulent billing. They have probably been doing this for years, there is probably just cause for a class action lawsuit with how much additional money they have been able to get suckered out of people that do not question their charges. We had in excess of $700 in out of pocket costs on top of what the home warranty company was going to cover for a replacement of a basic hot water heater. The home warranty company does not provide the pricing breakdown, upon calling this company...they refuse to give their price breakdown in the form of email. This should be a red flag #1. They also have girls that work in the dispatch office that have zero customer service skills, maybe they are related to Frank because I saw a common thread there with lack of personality. Once we finally got some verbal breakdown of charges, we realized they are overinflated for bogus inflated permit charges and a disposal fee. Frank immediately blamed his contractor for not putting the correct charges down, that is red flag #2 which shows **** poor management when someone blames a tech for their shortcomings and gets antagonistic for being called out for it and the lack of accountability within a shadily run organization. These were confirmed as bogus charges because we were able to get reassigned to a different company that charged about 1/3 of what they were trying to charge for the exact work that was to be done. Frank and his company are so horrible, that the home warranty company refunded us back our service fee which is pretty much unheard of with these types of places and filed a complaint against him. I was basically told that I could take it or leave it and I can go eff myself and then hung up on.

Called for backflow testing on 10 and again on 11 august.  I was told he would be out in the next couple of days.  I discussed a problem with the lid of the backflow device and I was told he would attempt to fix it.  I assumed all would be taken care and forgot about it until I received a past due notice from the city of Columbus threatening to shut my water off if I don't get the test completed and the results submitted.  I immediately called Baumann and of course there is no answer.  Left message, got no response, called again 2 additional times...still no response.  Totally unreliable and unprofessional company to do business with.

My kitchen sink is draining very slowly  and backs up when the disposal is used. Called Mr Rooter and the scheduler set up an appointment at a convenient time for me.  Two men came, one a Foreman and the other obviously a novice . They went down the basement and checked the pipe coming from the kitchen sink.  I will add that neither of them wore booties consequently, there were puddles of muddy water on my hardwood floor throughout the kitchen, hallway and basement steps.  I called it to their attention. The Foreman said oh that is probably from our muddy shoes. I had cleaned and polished the floors two days prior. After checking the pipe in the basement , they asked me to come down and they would explain their proposed solution to the problem. They said the pipe could be snaked but since there is a turn in it, they couldn't use a camera to see how far the snake would go and it would not be the ideal solution.  The cost would be $381.00. The ideal solution would involve cutting the pipe, removing part of the floor cement and go farther with the snake. That would be at a cost of $4000 which is with a $500 senior discount. I felt that this was rather exorbitant and asked if they would explain this process to my relative who is very well versed on home repairs.  He came and after the Foreman explained  the options , my relative suggested that they try snaking the pipe at the cost of $381.  The technician snaked the pipe after removing the cap to the pipe in order to insert the snake. When he  tried to replace the cap, he said the threads were stripped.  The cap could not be put back securely causing the pipe to leak. He tried to no avail and gave up.  Through this process,  there was lots of slush and water around the area.  He gave up, did not clean up the water and the slush and left without finishing the job.  My relative went to Menard's, purchased a brass ring cap for $12.99, and secured it to the pipe.  Job done! I begrudgingly paid the $381 plus tax. The young man left without a thanks and the mess for me to clean up.  I feel I am entitled to some compensation for this very unsatisfactory job. It is obvious that you are more interested in a big dollar job rather than trying to rectify the problem for a more economical way for the customer.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.