Best in Columbus OH

We had such a great experience! Very kind and honest company. They came out to investigate moisture issues we were having. The tech went under our trailer and found no leak. He did not charge us for the visit. Blew me away! We will be using them soon to replace our bathtub and to put in lines for a dishwasher. It's so great to find such an ethical company!

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was awesome. Needed a faucet installed for an investment property and getting the old unit out was mission impossible. He went and got the materials and sawed and sawed until he was able to get the old impossible fixture out and he put the new one in quickly and most importantly correctly. He was pleasant and arrived on time. I wish every vendor was as timely and professional as Tony. I will definitely recommend him to everyone I know.

Very creative in their approach to solving problems and extremely thorough and detailed with the execution. Highly recommend!

Capital City Mechanical helped fix a troublesome situation involving the installation of my dishwasher. Something was done poorly with the line from the washer to my sink when it was initially installed, and Home Depot - the originally installer, refused to fix their mistake.

CCM came to my rescue - why is this noteworthy? Because a lot of plumbers don't want to mess with appliances, and a lot of appliance places refuse to work with plumbing. Seriously. I wouldn't wish this specific situation on my worst enemy.

This company threaded the needle of being able to assist me with both for a reasonable price. Cannot wait to use them for future needs as required.

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

I've had nothing but amazing experiences with Worly. Being a Designer and project manager, I look for showrooms that carry good quality products, are knowledgeable and are reliable. Jennifer handles all my accounts. She is amazing! She's always helpful both to me and my clients. Their showroom has received a facelift and looks great! The guys in the back are helpful and knowledgable! Overall, nothing but good things to say.

Had a main drain backup.  Called them to come out.  They came out got it flowing.  Said there was an issue with the line, but they couldn't camera it and that we needed to call someone else.  3 weeks later it's backed up again.  I'm not going to call them back out because they don't camera lines. So I call to ask them what they can do to make it right.  Apparently they do camera lines, guess the tech didn't want to do it.   Long story short they say there must have been Miscommunication about what they do. They do camera lines just won't fix them if there's an issue.  Their solution is they can come back out and try to snake the line again....... why would I do that, I've already called another company because you guys told me you don't camera lines, if there is an issue and you can't fix it, I'm not calling you.   Plenty of good plumbing companies out there call this one at your own risk.

Overpriced, poor customer service, unprofessional and rude ownership, not worth the trouble and hassle. Better to call another plumber and save yourself a headache.
(See the not recommended reviews below as well - I missed them)

On July 19th Matt gave me an estimate to rebuild two outdoor faucets. He told me he would order parts and have his secretary call me to schedule the work. It's now August 21st and I haven't heard from them. I'll find someone else.

DO NOT USE !! GIVE YOUR HARD EARNED MONEY TO ONE OF THE MANY COMPANIES THAT ARE HONEST !! I took 9-16-15 off to be here when they arrived. While waiting I happened to look out the window and see the McAtee truck out front and the guy walking back to the truck . I assumed they were here to work . With the truck out front I went outside and moved my car down the driveway to make room for them. When getting out of my car the gas co. man showed up to mark there lines. A neighbors truck was parked over the valve the night before and I asked the gas man if he needed me to move the truck. All while the guys from McAtee where in their truck right there. As I was crossing the street to have my neighbor move his truck, McAtee drove off. I waited , for them to come back around and when they didn't I called their office. I was told they knocked then left because no one was home and a truck was over the valve. I live in a tiny house and can hear from every corner yet I heard no knock. I looked out the window , that's how I knew they were there. I assumed they seen the job and it was harder than they expected seeing how the leak was under the driveway so they left..And the rude girl on the phone was was practically calling me a liar and sticking with no one was home. The gas co.and the neighbors, who were outside, can confirm I was here. And we were all out side a few feet away while they were here. They would have to be deaf and blind to make their lie believable. That's how they treat customers. With Lies. Unprofessional !! TIMES ARE HARD AND THERE ARE A LOT OF HONEST GUYS WHO WOULD APPRECIATE YOUR BUSINESS. USE THEM. NOT THESE SHADY PEOPLE AT MCATEE !!

If you are in need of a plumber, please give them a call!  They are highly professional, do not push to fix anything that doesn't need to be fixed and have extremely reasonable prices.  They were also able to get us on the schedule for 2 days after we called.  Everyone else was 2+ weeks.

My plumbing project consisted of the installation of a new bathroom faucet and a new exterior spigot.  Workmanship was adequate however, the plumber reversed the hot and cold supply lines on the faucet so I had to invite him back to correct the error.  He also left behind a significant amount of debris for me to clean up afterwards.  Additionally, Mr. Rooter's pricing structure greatly exceeds what most people can afford.  I will NOT recommend Mr. Rooter to others.

G. Mayberry

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Mrs. B., 01/08/2016Edit

We are a military family and on a tight budget. I have home warranty to avoid any unexpected home repair expense. My warranty company first American hired T & R Plumbing located 3841 Richard Avenue, Grove City OH 43123, Mr. Rocky (the owner) to repair my garbage disposal. He made an appointment and never showed. I took a day off from work to be there and no plumber. I finally got ahold of Mr. Rocky (the owner and person who made the appointment with me) and he told me that he totally forgot about the appointment. So, we schedule another appointment and again, this clown never show or had the decency to call me. Again, I called and texted him and after constant begging, he sets another appointment. This time he showed, asked for the $65 service fee before he did anything and once I gave him the money, he proceeded to check the garbage disposal (turn the switch on and off and loosing up something under the sink) and tells me that he will call me back Monday to set new appointment to replace the unit. He was barely 10 minutes in my home and left a mess in my kitchen and a non functional sink ( my sink is leaking water). Now I have a sink I can't used and no garbage disposal). Monday comes and no call or sign from this clown. Tuesday I called him and he never calls back, I called and left several messages and texted him and nothing. After trying and trying, I left him another message letting him know I was calling the warranty company and he then called be back . He told me that he was super busy and did not have the time to deal with this, after begging and pleading , he agrees to set an appointment. No surprises, he never showed. Again, calls and calls and he sets another appointment (the last appointment was 12/21/15 (4 days before Christmas). the appointment was for 12/21 between 1 and 4 pm. I texted him the day of the appointment to remind him and called him. Well, 4 pm came and went and no plumber (he is consistently unreliable), I called him at 4 pm and asked him where he was. called him again and finally got ahold of him around 5 pm, and he told me that he was in Dayton and had 3 other service call ahead of me and he will get to my place when he get there. My place is in Blacklick, Columbus and he was in Dayton and was still in the middle of a service call with 3 more service call ahead of me and it was already after 5 pm. He told me that he wont be able to get to me (again) and if I did not like it (he used foul language which I wont repeat here) , i can F**** call the warranty company and them send someone else.
The original service call was placed mid-November 2015, it is now January 7, 2016 (over70 days) and I have no garbage disposal and a sink that is leaking water. The warranty company already paid him for all of the work and they cant do anything but have this absolute irresponsible and scammer plumber finish the job which he hasn't. Please avoid this scammer, he is the worst plumber I have ever had the misfortune to deal with. He is a scammer and created more repair problems than was originally needed. I lost several days off work, the $65 service fee and the use of my sink and still no garbage disposal. If I could give him minus 1 star, I would, too bad the lowest option here is 1 star. This Mr. Rocky is the worst plumber ever.