Best in Columbus OH

I used this group in the past year for a drain replacement. The quote I received was extremely competitive. Beyond the price, the service was outstanding. Very honest and professional from the minute I talked to him until he left the job. Would highly recommend to others.

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was fantastic!  Same day service on my sump pump, and very reasonable.  The communication via e-mail, phone and text was the best I have ever experienced with any contractor.  Top notch.

Very creative in their approach to solving problems and extremely thorough and detailed with the execution. Highly recommend!

Capital City Mechanical helped fix a troublesome situation involving the installation of my dishwasher. Something was done poorly with the line from the washer to my sink when it was initially installed, and Home Depot - the originally installer, refused to fix their mistake.

CCM came to my rescue - why is this noteworthy? Because a lot of plumbers don't want to mess with appliances, and a lot of appliance places refuse to work with plumbing. Seriously. I wouldn't wish this specific situation on my worst enemy.

This company threaded the needle of being able to assist me with both for a reasonable price. Cannot wait to use them for future needs as required.

John and Chris were able to eliminate my drain problem in a short amount of time, I had one of the other local companies here first, but they wanted 3x the money to fix the same issue! I'll definitely be using John and the team at Plumbing and Drain Professionals from now on! Thank you for taking care of my plumbing!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

I was out of town and my wife had them look at our drain pipes that are not properly draining.  They were on site for 1 1/2 hours charged her close to $300.00 (that's about $200 per hour), and were not able to resolve the problem only identify it.  She was not told of their charge until after they completed their investigation.I don't understand why it took that long or why the hourly rate was so high.

By comparison we had another company look at the pipes using similar equipment and the estimate was free.

I would rate thematic 0 stars if that option was available.  Only advice I would give is that you should make sure you understand their fees before using their services.  Very disappointed.

I left six messages and they don't return calls anymore. They have always been prompt and given great service in the past seven years. Over six weeks ago one of the owners named ( Chris) came out to the house to evaluate a new shit off valve for the main water. He advised me to contact Marysville Water company to make sure it isn't a lead pipe going into the water line. I got back to them and advised them it was copper. Marysville water company came out again last week and checked it out and said it will just require a new elbow and a ball valve for shut-off. If Foust doesn't want to do the little job , I would like them to call me and just ach knowledge me. Six messages is unacceptable. I will go with another plumbing company.

We've had Tony and Matt come out a few times to fix various issues with our new house. Their quotes have been lower than the competitors, and each time they've gotten the job done quickly and effectively. I've found them to be upfront and honest about the problems they see - they will offer the right solution, not the solution that would take the longest and earn them the most money. Each time we've needed them, we've managed to schedule appointments within a few days. One time we needed to order a part, and it did take several weeks longer than they estimated, and I had a hard time getting in touch with them to follow up, but once the part came in we quickly scheduled an appointment and got the work done. They are definitely our go-to plumbers in Columbus.

This company was assigned by my home warranty to repair the disposal and the toilet.  The initial appointment was missed, apparently because their phone calls were blocked as a robocall, and they could not confirm the appointment.  Friendly staff then resolved the issue by email, and rescheduled the appointment to a time convenient for my tenant. The technician replaced the disposal and repaired the toilet.

Called for backflow testing on 10 and again on 11 august.  I was told he would be out in the next couple of days.  I discussed a problem with the lid of the backflow device and I was told he would attempt to fix it.  I assumed all would be taken care and forgot about it until I received a past due notice from the city of Columbus threatening to shut my water off if I don't get the test completed and the results submitted.  I immediately called Baumann and of course there is no answer.  Left message, got no response, called again 2 additional times...still no response.  Totally unreliable and unprofessional company to do business with.

All I wanted was the free estimate that they offer. The guy shows up with NO equipment - not even a ladder. He tells me he is the supervisor. Then he radios for another guy who has the ladder and equipment but is also apparently busy. The first guy sits in my driveway for at least half an hour.

Eventually TWO more trucks show up. One with the ladder and diagnostic equipment - which are essential for the free estimate. And another truck with a giant water tank on the back. After two Mr Rooter employees crudely banter (complete with curse words) in my front yard within earshot of my children, they eventually get on the roof and start troubleshooting my problem.  

None of what they did at this point sounded like they knew what they were doing. It took them far too long to even figure out where the house sewer lines went. They didn't care when I told them one end of the house plumbing drained fine but the other doesn't. All they cared about was telling me that their snake camera hit something and for a $1000 they would use that tank truck in my driveway to flush it out. Then when I said that that was not going to happen, the first guy shoves a tablet in my face about financing for 3.5 times that already crazy estimate. It was at this point that I asked them to leave.

For a free estimate, this wound up feeling like such a high-pressure con job. They arrive with the equipment to flush the line before they have any idea what the problem is? And I am not even sure they had a clue as to what the true problem even was; I never saw video from the camera in the drain. Plus they were unimaginably unprofessional. Why would I believe them at all regarding anything? And $1000 dollars to flush out a clog of indeterminate size!? It could have been four inches of toilet paper.

The day after I sent them packing I get an unsolicited phone call from some manager at Mr Rooter who apparently reviewed their insane write-up and estimate. He wanted to apologize for the obviously inflated quote that they tried to pull over on me because he started offering discounts and coupons.

But the damage is done. I have absolutely no reason to trust anything in the slightest that comes from any representative of this company at this point.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

Hired Rocky to do a plumbing rough in on a house we are building. Gave him $825 down payment of $3500 total. I paid for the materials. He sent 2 knuckelheads out to the house and they made a huge mess, spilled the purple primer everywhere, it looked like a 3rd grader did the job. Hacked up my floor joists. I had the inspector stop by and he said it would never pass inspections as they had toilets draining into the vent stacks etc... I asked him to deduct the 2 days they worked out there and refund the rest of my money. Never heard another word from him. Run 100 miles an hour away from this scam artist, he really doesnt have a clue.