Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

I had an electrician accidentally nicked a pipe, that I discovered would leak when my outside faucet ran. Stressful, frustrating scenario - the electrician's insurance was covering it, so I needed to get estimates.

Now - after receiving estimates - RCG came in, laid it out, made suggestions, and also knocked it out with their bid.

Rob was fast, attentive, communicative, and upfront about everything he needed to do, and did, and left me with nice new pipes and a shut off valve to help improve my future winterization. His over messages estimate was less than the others, and he kept true to it when he saw what needed done.

Plain and simple, he made a stressful scenario a lot less stressful, and I wouldn't hesitate to call him back.

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

This company is a joke. Providing very poor work. They dont follow code. Employees walking around job sites high out if their mind. If I could give negative stars I would. I would recommend going to any other business but this one. You dont get what you pay for even if they are the cheapest.

I lost hot water and called two other businesses who could not make a service call for over a week. Behr Plumbing responded in less than 24 hours. The service technician was very knowledgable and efficient, and I had hot water within an hour of his service call. He was very courteous and the price was reasonable. I would recommend Behr Plumbing and will definitely call them again if needed.

Long story short:

Thursday - went to the wrong house but said they would be out in the afternoon. Did not show up
Friday - said they'd be out to clean the gutters. Did not show up but said they'd be out on Saturday
Saturday - no show again for the 3rd time

Don't waste your time

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

I called AB Plumbing when our hot water kept going out, and we needed to figure out what was going on with our water heater. I spoke wirh the service guy, who said it would be snywhere from $25-$75 to come out for the service call depending on what was wrong. The service guy came out the next day and unplugged it and hit reset, and said, OK that's $75. I understand the fee for a service, but not much was accomplished. He said he couldn't figure out what was wrong unless he took it apart and just started replacing the things he thought COULD be wrong.  Well, why else would I call a plumber if they weren't expected to FIGURE OUT WHAT WAS WRONG and try fixing it. Told me how the water heater is probably on its last leg and to call them to get a new (Rheem) water heater and to avoid Home Depot. Needless to say, we had hot water when he left.

A week later, we were out of hot water again and resetting didn't help so I asked around and got a few better referrals. Called another and more well respected company where within moments of telling the worker the brand, year and model of the heater he had a very good idea of the problem. He showed up with the suspected part needed and sure enough, it just needed a new flame igniter which should have been easily realized for an experienced and respected plumber.

Beware of AB Plumbing!!!!

Today we realized we had no idea how to install a sink after our counters were installed. So we were in a panic because our main water was shut off and if we didn't get someone out ASAP to fix it we were not going to have running water until someone could. Dave and Mike showed up within an hour of calling and gave a quote within 5 minutes of being here. They were incredibly professional and helpful and installed the sink, cleaned up the mess from the counter installation, tested to make sure there were no leaks, turned the water back on and did it all with a smile! I truly appreciated their amazing attitude, professionalism and prompt service! Mike said that Dave is the wizard and I wholeheartedly agree! Thank you so much!!

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.