Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

I have a bathtub leak and he fixed very quickly I'm very happy with the work. Totally recommend robert

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

We brought them to our home to scope pipe and the kid doing it ended up breaking it on accident no big deal and he admitted it to us. They quoted to work at 7000 dollars and of course we wouldn't be willing to hire the careless company who broke it and called roto rooter  for an additional quote and they quoted that to actually do the work right it would be 15,000.
So weeks go by and we get a bill for over 700 dollars we think of course it's a mistake because no company would come over destroy piping then charge you for it. We call them between 10-15 times to get it resolved and we never got a true response back and now the bill is in collections .

We will be taking them to court if necessary. I wish we had never crossed paths with such a vile company.

I lost hot water and called two other businesses who could not make a service call for over a week. Behr Plumbing responded in less than 24 hours. The service technician was very knowledgable and efficient, and I had hot water within an hour of his service call. He was very courteous and the price was reasonable. I would recommend Behr Plumbing and will definitely call them again if needed.

Wish I would have seen these reviews prior to hiring them.

Received quote in mid-August for a drain line repair.

I had to call them multiple times over the next two months just to get them out to the house to do the work. They would tell me they were planning on coming and then no show.

Once there (October), they said they didn't receive good enough info from the office about the job and therefore didn't have the right tools do the work...actually asked me if I had tools on hand they could borrow...

They leave and tell me someone will call me to reschedule. No call.

Another month passes with calls from me and false claims by them that they would be coming out.

I called again in mid-November and now they tell me that they underestimated the work by nearly 500% (!!!), but were willing to do the work for 150% more than the original estimate...

The work was completed two days ago and there was zero attempt to restore the area they worked in.

This company is a joke. I will never use them again and advise others against employing them as well.

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

I called AB when I found water leaking from my kitchen ceiling, likely from my tub. AB was the only place I called that could come out the next day for a quote. The secretary was politie and efficient.

Andrew the owner was communicative, up front about pricing, and knew exactly what the problem was before he even looked at it. He was a nice, engaging guy to boot. He told me he's been plumbing for 22 years so, that could explain the expertise. Anyway, because there was on access panel to the tub, there was a charge for diagnostics, which was 1/2 absorbed into the cost of the job. The quoted price was about what I expected and he was a nice guy so, I hired him.

He arrived on the scheduled repair day and communicated he would be late due to an emergency call. He arrived at the quoted time and got right to work. He made the job look effortless, which made me wonder why it cost so much, but then again, it is because he knows what he's doing! Before he took major steps in the job, he'd call me up to explain what he was doing. He cleaned up everything after his work was done and replaced the hole in the wall with nice moulding.

Overall a clean professional job. It's warranteed for 1 year, but I don't think I'll be calling back with any issues. He mentioned in 22 yeard of plumbing he's only had to come back to a job 3 times. Not bad, not bad at all. I'd definitely recommend Andrew at AB plumbing!

I can't even give them one star.  We had both toilets backed up in the house on Mother's Day.  I called at 1 pm and they said someone would arrive between 2-6 pm.  They were good about calling to say they were still waiting on a technician throughout the day.  This went on until after 4 pm.  Then they called and said no one can be there until Tuesday morning.  Is that okay? So much for 24 hour service

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.