Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

I had an electrician accidentally nicked a pipe, that I discovered would leak when my outside faucet ran. Stressful, frustrating scenario - the electrician's insurance was covering it, so I needed to get estimates.

Now - after receiving estimates - RCG came in, laid it out, made suggestions, and also knocked it out with their bid.

Rob was fast, attentive, communicative, and upfront about everything he needed to do, and did, and left me with nice new pipes and a shut off valve to help improve my future winterization. His over messages estimate was less than the others, and he kept true to it when he saw what needed done.

Plain and simple, he made a stressful scenario a lot less stressful, and I wouldn't hesitate to call him back.

We had a need for a creative solution to installing a new bathroom vanity. The guys came out, assessed the problem and devised a solution that I never would have thought of. The cost was reasonable and we have our vanity up and running with no issues.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

Accurate Heating and Cooling installed my Waterfurnace geothermal HVAC system  over 3 years ago. The systems is extremely efficient and has very low electric bills. The system needs very little maintenance and provides great comfort. The installation, duct work, and geothermal loops all were installed very well. I have not had any repairs or service calls since it was installed. The installers did an excellent job.

My mom's out of town for a bit, and I checked on her house and found one of the three zones cold (it's a 50 year old hot water boiler system).

When I called, Mike Behr took over the call and walked me through what I could do to override the bad zone valve until they could arrive.  I appreciated their sense of urgency for a hot water system since of the burst pipe potential.

The tech was great -- communicative and on-time, he diagnosed the issue, got the part -- installed quickly, tested...and I can attest it's worked now for two months.  Great job!

I set an appointment for this business to come and clean my gutters and also give me an estimate for new gutters. The crew gets to my home, rings the doorbell but doesn't wait to speak to me, they just got on the roof to to work. Once they were finished, I expected to speak to one of them about the job and the estimate, but once again they rang the doorbell and when I went to open the door they were halfway down the street. The biggest problem was that on the invoice they left on the door was an additional charge for respiking the fronts gutters. At no point did these unprofessional workers come and get me to discuss my options, they just fixed it without my approval.

I spoke with the manager and she stated that her crew saw that the gutters on the front of my house we're hanging they weren't and that majority of the time when her crew comes across a problem on a house they just fix it and the customer is ok with the additional charges. REALLY! in what world when you're conducting business do you just tack on charges without the customers knowledge that they'll be paying extra.

She then she goes on to tell me she can charge me half the price of the additional charge or have the crew come back out to remove the new spikes that they allegedly put in. Or they can come back out to my house and explain to me what they did and charge me full price. Oh and did i mention that when they put the alleged new spikes into my gutters they put new holes into my house. So, if they were to remove them I would have multiple holes in the side of my house that are exposed to the elements.

This is by far the worst business that I have ever dealt with. Stay away from them by all means. UNPROFESSIONAL.

The following day she called back and removed the additional charge. So for that they get two stars.

Accurate provided fast and friendly service.  I was on a tight timeline as I had requested them to come out before work, but had a meeting I needed to get to and needed to leave by 9.  He was able to take care of the emergency - new flushing mechanism in one toilet - plus the nice to have of snaking out a different toilet, and was still finished earlier than needed.  I'll definitely be a return customer, should the need arise.

I called AB when I found water leaking from my kitchen ceiling, likely from my tub. AB was the only place I called that could come out the next day for a quote. The secretary was politie and efficient.

Andrew the owner was communicative, up front about pricing, and knew exactly what the problem was before he even looked at it. He was a nice, engaging guy to boot. He told me he's been plumbing for 22 years so, that could explain the expertise. Anyway, because there was on access panel to the tub, there was a charge for diagnostics, which was 1/2 absorbed into the cost of the job. The quoted price was about what I expected and he was a nice guy so, I hired him.

He arrived on the scheduled repair day and communicated he would be late due to an emergency call. He arrived at the quoted time and got right to work. He made the job look effortless, which made me wonder why it cost so much, but then again, it is because he knows what he's doing! Before he took major steps in the job, he'd call me up to explain what he was doing. He cleaned up everything after his work was done and replaced the hole in the wall with nice moulding.

Overall a clean professional job. It's warranteed for 1 year, but I don't think I'll be calling back with any issues. He mentioned in 22 yeard of plumbing he's only had to come back to a job 3 times. Not bad, not bad at all. I'd definitely recommend Andrew at AB plumbing!

Today we realized we had no idea how to install a sink after our counters were installed. So we were in a panic because our main water was shut off and if we didn't get someone out ASAP to fix it we were not going to have running water until someone could. Dave and Mike showed up within an hour of calling and gave a quote within 5 minutes of being here. They were incredibly professional and helpful and installed the sink, cleaned up the mess from the counter installation, tested to make sure there were no leaks, turned the water back on and did it all with a smile! I truly appreciated their amazing attitude, professionalism and prompt service! Mike said that Dave is the wizard and I wholeheartedly agree! Thank you so much!!

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.