Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

Very responsive over the holiday when no one was working! Prompt and fixed the seal on my toilet! Would recommend him for a great job! Will use him again!!

Very popular. You can see their trucks all over town. Hard working and honest. Great value. Got the job done right! They live here and work here. The best!

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

We brought them to our home to scope pipe and the kid doing it ended up breaking it on accident no big deal and he admitted it to us. They quoted to work at 7000 dollars and of course we wouldn't be willing to hire the careless company who broke it and called roto rooter  for an additional quote and they quoted that to actually do the work right it would be 15,000.
So weeks go by and we get a bill for over 700 dollars we think of course it's a mistake because no company would come over destroy piping then charge you for it. We call them between 10-15 times to get it resolved and we never got a true response back and now the bill is in collections .

We will be taking them to court if necessary. I wish we had never crossed paths with such a vile company.

I lost hot water and called two other businesses who could not make a service call for over a week. Behr Plumbing responded in less than 24 hours. The service technician was very knowledgable and efficient, and I had hot water within an hour of his service call. He was very courteous and the price was reasonable. I would recommend Behr Plumbing and will definitely call them again if needed.

I contacted this company in September to have my gutters cleaned, downspouts inspected, and underground drain lines snaked.  I requested that they contact me when they came to do the work so that I could discuss with them the issues that we were having.  They allegedly came to the house and left me with a bill for over $500.00.  They claim to have cleaned out the gutters, snaked the underground drain lines, and installed a drip edge on our gutter system.  Interestingly, I was home at the time that this work was allegedly performed.  I did not hear them, my German Shepherd did not hear them, and they did not bother to knock on the door.  Two days later, we had a serious rain storm and the drains that they allegedly snaked did not move the water away from my home and we once again had matter back up into our basement.  We have since hired another company and replaced 5 of the exterior drain lines to our house because the lines were so badly damaged.  I do not believe that this company performed the work that they claimed to have performed. I have contacted them about my concerns and they have simply resent invoices to my house.

Jim at Accurate came out, looked at the problem, said they needed to order a part and it would take a couple of days.  After 3 days, i decided to give them a ring to check on the status.  No return call.  One week later, no return call.  Another plumber is now on his way.  Wasted one week.  Boo.

Update:  Roto Rooter sent a super nice fellow named Tony out here, he had to run to the hardware store for the part and was back within the hour and had the job done in no time.

Called them to get an estimate to run about 20' of gas line and install a few shut off valves. Basically $150 worth of materials. They showed up promptly, which was nice. However they were rude and pushy, which wasn't so nice. The kicker, a $2,200 estimate!!! Thanks, but no thanks. 2 stars for the quick arrival and that's being nice.

Every other plumber we called was less than half, or more, of these guys.

I can't even give them one star.  We had both toilets backed up in the house on Mother's Day.  I called at 1 pm and they said someone would arrive between 2-6 pm.  They were good about calling to say they were still waiting on a technician throughout the day.  This went on until after 4 pm.  Then they called and said no one can be there until Tuesday morning.  Is that okay? So much for 24 hour service

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.