Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

I had an electrician accidentally nicked a pipe, that I discovered would leak when my outside faucet ran. Stressful, frustrating scenario - the electrician's insurance was covering it, so I needed to get estimates.

Now - after receiving estimates - RCG came in, laid it out, made suggestions, and also knocked it out with their bid.

Rob was fast, attentive, communicative, and upfront about everything he needed to do, and did, and left me with nice new pipes and a shut off valve to help improve my future winterization. His over messages estimate was less than the others, and he kept true to it when he saw what needed done.

Plain and simple, he made a stressful scenario a lot less stressful, and I wouldn't hesitate to call him back.

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

Would like to thank this company very much. They came out Today for a service call for my parents, and I was unable to be there during the visit. However, it was not necessary for me to be there as the technician was honest, and did not try to sell my parents anything. He was thorough in assessing the problem and discover it was just the filter they were using causing the problem. He took the time to explain to my parents what the problem was and the appropriate filters to use in the future. Their service fee was more if not better than average. Being a mechanical contractor myself, I am well aware of the fly by night contractors out there taking advantage of people and selling them parts they don't need and overcharging for labor. You never get to hear compliments about great companies out there striving everyday to keep this field of business where should be. It's really great to know there are still honest and reasonable contractors out there. Anyone looking for a HVAC contractor that is fast, reliable, honest, and affordable you can call these guys. Thanks  again guys, I appreciate it a lot.

My mom's out of town for a bit, and I checked on her house and found one of the three zones cold (it's a 50 year old hot water boiler system).

When I called, Mike Behr took over the call and walked me through what I could do to override the bad zone valve until they could arrive.  I appreciated their sense of urgency for a hot water system since of the burst pipe potential.

The tech was great -- communicative and on-time, he diagnosed the issue, got the part -- installed quickly, tested...and I can attest it's worked now for two months.  Great job!

I set an appointment for this business to come and clean my gutters and also give me an estimate for new gutters. The crew gets to my home, rings the doorbell but doesn't wait to speak to me, they just got on the roof to to work. Once they were finished, I expected to speak to one of them about the job and the estimate, but once again they rang the doorbell and when I went to open the door they were halfway down the street. The biggest problem was that on the invoice they left on the door was an additional charge for respiking the fronts gutters. At no point did these unprofessional workers come and get me to discuss my options, they just fixed it without my approval.

I spoke with the manager and she stated that her crew saw that the gutters on the front of my house we're hanging they weren't and that majority of the time when her crew comes across a problem on a house they just fix it and the customer is ok with the additional charges. REALLY! in what world when you're conducting business do you just tack on charges without the customers knowledge that they'll be paying extra.

She then she goes on to tell me she can charge me half the price of the additional charge or have the crew come back out to remove the new spikes that they allegedly put in. Or they can come back out to my house and explain to me what they did and charge me full price. Oh and did i mention that when they put the alleged new spikes into my gutters they put new holes into my house. So, if they were to remove them I would have multiple holes in the side of my house that are exposed to the elements.

This is by far the worst business that I have ever dealt with. Stay away from them by all means. UNPROFESSIONAL.

The following day she called back and removed the additional charge. So for that they get two stars.

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

I called AB Plumbing when our hot water kept going out, and we needed to figure out what was going on with our water heater. I spoke wirh the service guy, who said it would be snywhere from $25-$75 to come out for the service call depending on what was wrong. The service guy came out the next day and unplugged it and hit reset, and said, OK that's $75. I understand the fee for a service, but not much was accomplished. He said he couldn't figure out what was wrong unless he took it apart and just started replacing the things he thought COULD be wrong.  Well, why else would I call a plumber if they weren't expected to FIGURE OUT WHAT WAS WRONG and try fixing it. Told me how the water heater is probably on its last leg and to call them to get a new (Rheem) water heater and to avoid Home Depot. Needless to say, we had hot water when he left.

A week later, we were out of hot water again and resetting didn't help so I asked around and got a few better referrals. Called another and more well respected company where within moments of telling the worker the brand, year and model of the heater he had a very good idea of the problem. He showed up with the suspected part needed and sure enough, it just needed a new flame igniter which should have been easily realized for an experienced and respected plumber.

Beware of AB Plumbing!!!!

We hired a plumber to come fix our sink. They came out to check it and needed to get confirmation on the quote. They then typed in the wrong address and rather than call us, they just deleted the order. Upon getting a new appointment they showed up to fix a small drip and get our hot water working. The guy took an absurd amount of time and went back and forth to his truck multiple times, but that is expected. What wasn't expected was that each time he went to the truck, he walked so awkwardly slow he could've been walking backwards and then sat in the car taking breaks. When it came time for the bill he charged 150 in parts and over 950 in labor for 3 hours of work. This was a rip off and borderline theft. Choose anyone other than these people.

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.