Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

Very responsive over the holiday when no one was working! Prompt and fixed the seal on my toilet! Would recommend him for a great job! Will use him again!!

As it relates to Brian Stafford plumbing, we have had excellent experiences with their services. Specifically Tyler, who is both proficient and professional! We have had Tyler take care of our plumbing issues on a number of occasions and know we are in competent hands when he comes to the door. So...great work Tyler! I would hope that your company recognizes your worth! Give that man a raise!!!

Thanks,

Steve & Donita Murray.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

This company is a joke. Providing very poor work. They dont follow code. Employees walking around job sites high out if their mind. If I could give negative stars I would. I would recommend going to any other business but this one. You dont get what you pay for even if they are the cheapest.

I had Behr replace my oil furnace with a propane furnace. Lennox furnace is great. Behr's technicians not so much. They covered the hole in my chimney that the exhaust system connected to with a piece of glorified aluminum foil. Needless to say that didn't last long. Their work-place clean up was non existent.
Recommend using a company that actually cares about doing quality work.

Called the company in November and they said they would call before coming out. Month and a half went by and they called us yesterday and said they would come today sometime. The crew of two showed up when we weren't home but on our nest camera it showed us when they arrived and they were here for a total of 13 minutes. Two story house and detached garage in 13 minutes? Including taking the ladder off and putting it back on the truck. I know for sure they did not do the gutters in the front because we have cameras in the front and I have no idea If they did everything the back. We called the company and they said they would get back to us.

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

Called them to get an estimate to run about 20' of gas line and install a few shut off valves. Basically $150 worth of materials. They showed up promptly, which was nice. However they were rude and pushy, which wasn't so nice. The kicker, a $2,200 estimate!!! Thanks, but no thanks. 2 stars for the quick arrival and that's being nice.

Every other plumber we called was less than half, or more, of these guys.

I can't even give them one star.  We had both toilets backed up in the house on Mother's Day.  I called at 1 pm and they said someone would arrive between 2-6 pm.  They were good about calling to say they were still waiting on a technician throughout the day.  This went on until after 4 pm.  Then they called and said no one can be there until Tuesday morning.  Is that okay? So much for 24 hour service

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.