Best in Columbus OH

I went down to my basement this morning and water was coming out of the ceiling. I called 25th hour and they had someone out in about 40 minutes. The first place I called offered an appointment tomorrow afternoon.  I would have floated away by then. The guy who came out was able to find the issue fairly quickly. He explained it to me thoroughly in case it happens again. He was also very polite and personable.

Very responsive over the holiday when no one was working! Prompt and fixed the seal on my toilet! Would recommend him for a great job! Will use him again!!

We had a need for a creative solution to installing a new bathroom vanity. The guys came out, assessed the problem and devised a solution that I never would have thought of. The cost was reasonable and we have our vanity up and running with no issues.

When we first moved into our house we had a cooling issue. When we called our home warranty company they sent out Reliant Mechanical. After that first visit we knew we would stick with them. Our technician was not only professional and good at what he does, he was very personable. The company has always provided great customer service and I recommend them to anyone looking.

They were amazing! Professional and honest!  I called several HVAC companies before someone told me to call them.  They sent someone out right away.  I can't say enough about how appreciative I am for such professionalism.  In a day when it's becoming harder and harder to trust people, it felt nice to know that they weren't pushing me into purchasing unnecessary parts or replacing things that didn't need replaced.  They have a customer for life!  Thank you Accurate!

My mom's out of town for a bit, and I checked on her house and found one of the three zones cold (it's a 50 year old hot water boiler system).

When I called, Mike Behr took over the call and walked me through what I could do to override the bad zone valve until they could arrive.  I appreciated their sense of urgency for a hot water system since of the burst pipe potential.

The tech was great -- communicative and on-time, he diagnosed the issue, got the part -- installed quickly, tested...and I can attest it's worked now for two months.  Great job!

My experience was not what I expected.  I had used this company about 25 years ago and received excellent service. This time I called them because I had a leak in the back bedroom ceiling and when the insurance company representative went in the roof he found it was not the roof but one of the gutters needed to be turned a different way.  I called Dan the Gutterman in January and was told they couldn't accept new clients for 4 to 6 weeks. Okay.  So I keep in touch with them. I even forwarded the report from the guy who was on my roof telling them exactly what needed to be done. So in May I had knee replacement surgery and was away from my home for almost 3 weeks. During that time they called and said they had been out and determined how much it would cost. This was left on my home phone answering service. I called as soon as I returned home and the lady who answered said she would set up an appointment. In June the appointment was scheduled and on the morning of the appointment I got a call from Garrett at 9:58 am telling me he was 20 minutes away.  I waited all day and he did not show up.  I called the office the next day and the lady who answered said she would check with him to see what happened. She called me back later in the day and told me that Garrett said he had been to my house, rang the bell, knocked on the door and no one answered.  I told her that was impossible since I have RING doorbell and if he did it would alert me that someone was at the front door and since I'm still in recovery mode I don't leave home very much. She basically said I don't know what to tell you, that's what he said.  She then said she would reschedule for the following Monday.  Monday came and went and nobody.  Mind you she had me send payment to her way back in May when we scheduled. Finally 2 weeks ago a guy called and said he was on the way and he actually made it and the work was done.  I mentioned this to a colleague of mine and she said if she had known that I had contacted this company she would have stopped me.  She knew a little more about the company and the owners and how the business had been doing since the Dad passed away.  I will not use them again and hope this review helps others

I had accurate plumbing install a tankless hot water heater.  all was well until I discovered that routine maintenance for these units required certain fittings should have been installed at the outset, but were not.  I called Accurate and got no reply. no fast, No friendly service to correct their mistake.  Go elsewhere!

I called AB when I found water leaking from my kitchen ceiling, likely from my tub. AB was the only place I called that could come out the next day for a quote. The secretary was politie and efficient.

Andrew the owner was communicative, up front about pricing, and knew exactly what the problem was before he even looked at it. He was a nice, engaging guy to boot. He told me he's been plumbing for 22 years so, that could explain the expertise. Anyway, because there was on access panel to the tub, there was a charge for diagnostics, which was 1/2 absorbed into the cost of the job. The quoted price was about what I expected and he was a nice guy so, I hired him.

He arrived on the scheduled repair day and communicated he would be late due to an emergency call. He arrived at the quoted time and got right to work. He made the job look effortless, which made me wonder why it cost so much, but then again, it is because he knows what he's doing! Before he took major steps in the job, he'd call me up to explain what he was doing. He cleaned up everything after his work was done and replaced the hole in the wall with nice moulding.

Overall a clean professional job. It's warranteed for 1 year, but I don't think I'll be calling back with any issues. He mentioned in 22 yeard of plumbing he's only had to come back to a job 3 times. Not bad, not bad at all. I'd definitely recommend Andrew at AB plumbing!

I can't even give them one star.  We had both toilets backed up in the house on Mother's Day.  I called at 1 pm and they said someone would arrive between 2-6 pm.  They were good about calling to say they were still waiting on a technician throughout the day.  This went on until after 4 pm.  Then they called and said no one can be there until Tuesday morning.  Is that okay? So much for 24 hour service

Mike, the owner of Terra Plumbing, provides collection agencies with false information in order to obtain additional profit. I used my home warranty to have a garbage disposal fixed in 11/2015. My home warrantly contacted Terra Pumbing to have it fixed. Per the contract, I pay Terra Plumbing a $75 deductible upon arrival and the home warranty is billed the rest. When Terra Plumbing arrived, I paid $75 by credit card. About 15 months later, 2/2017, I received a letter from a collection agency saying I owed Terra Plumbing $50. I called Terra Plumbing and spoke with the owner, Mike. Mike said the home warranty never paid him what he thought they owed him. I asked Mike how I have anything to do with the home warranty not paying him 15 months ago, because he has a contract with them, not me. His response, Well somebody gotta pay. Excuse me? So because you feel the home warranty didn't pay you what you wanted, you send me to collections in hope that SOMEBODY will pay you? Very illegal and dishonest. That can hurt someone's credit report. I paid what I was supposed to by the contract and Mike didn't dispute that I didn't. So I ask Mike why he thinks he can send me to collections for an amount that someone else owes him. Mike had no response. I contact the home warranty, who said Mike tried to add money to the invoice, after the home warranty already paid him. So, the home warranty told Mike they wouldn't pay him the extra money and then black listed him for being dishonest and adding charges to work orders outside of the contract (they said on multiple occasions). I contacted Mike again and he told me everything would be resolved within the week and he called the collection agency to tell them to not bother me (right, like I can believe you). I immediately called the collection agency and they said Mike never called them. I explained the situation to the collection agency, who has also now black listed Mike and his company from further business due to the amount of complaints they receive on him. The collection agency said that Mike has done this multiple times in the past. So, Mike uses collection agencies by giving false information in order to increase his profits and collect extra cash, in hopes that people will just pay to make it go away even if they don't owe, because Somebody gotta pay. So wrong, so dishonest, and what a terrible person to be running a business.