Best in Columbus OH

Jarrod arrived on time and got right to work. As I watched him going about his job I was impressed with his energy and efficiency. Once he was done, he took the time to explain some simple things I could be doing to preserve the life of the crazy-expensive Jet aerator. He clearly knew his job and how to tactfully explain that the septic system is not a maintenance-free hole in the ground - it requires a little attention from the homeowner. No one ha ever taken the time to explain that to me.

Great job, Jarrod, and congrats to Chuck's for hiring such good employees.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

This is the second time I've used Mr. West's services for my plumbing needs.
As usual he did an excellent job.  Very professional.  
When he makes an appointment with you he keeps it and shows up when he says he will.  
I will gladly call him again if I have other plumbing issues.

Thank you Eddie, you are the best.

Deb Freitag

Very good work and service. Tech was very nice and listened to what my issue and repairs were. I will be using them again very soon.

I have received services from (Ken Shaw and his sons) Only Drains for several years. It doesn't get any better than this. The honesty, integrity and hard work of this company is beyond words. They are wonderful as well the work performed.

Scott is a nice and polite young man who fixed my clogged toilet in 5 minutes, on a Saturday.  He was very accommodating to my schedule despite having to be home at a certain time for his daughter.  He came within an hour of calling him.  Outstanding service that I highly recommend.

Just completed my spring checkup, and once again, all Techs, Electrical, Plumbing, and HVAC, are courteous, professional, and provide services that are spot on. Folks, the Carps Club is worth your money; sign up and you won't regret it.

Sincerely, Devoted Clientspring

Scott

Reliable ,on time and reasonably priced.They were $200.00 lower than the competition on a 80 gallon water heater.

DICK BATES

Wow...after seeing all of these negative reviews on this business/guy, not only am I never going to use Riteway Plumbing, I am going to warn others about this business as well. This guy called a friend's employer for services and left a voicemail message with some choice curse words because he could not get ahold of them at that exact moment.  My friend checked and he does not seem to be a customer as of yet, and we sincerely hope it stays that way.  The way that people are talking about him ripping them off in these Yelp reviews, I am sure that he would do the same with that business.  When someone leaves a message with words that a neanderthal/caveman would use, it tells me right then and there that they are not professional about anything.  It certainly prompted me to want to check a bit into him and his business, and I am glad that I did!

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

Showed up on 3 different occasions with out a ladder knowing they had a roof top unit.  Last time tech needed to call for another tech to bring a ladder total time waiting on them at this point was  4 hours from promise time.  Then the tech didnt know how to read a volt meter...in addition the tech said the a electrical relay was leaking oil.  Really....leaking oil. Almost 1,800 dollars estimated for parts....curcuit board , motor, and relays.. Come to find out it was a motor for $600  from Techno Air fixed the problem....
Thanks Techno Air for not screwing us...
After speaking with American Air manager he still charged us with a service call that i lost 6 hours total time off from work do poor service from American Heating.

They didn't speak to us or answer any of our questions. They replaced our sewer line and left. The mess they left cost us thousands to repair and replace. They refused to return to finish the job. They bald face lied to us, saying they finished. They are not plumbers. They are thugs.