Best in Columbus OH

Jarrod arrived on time and got right to work. As I watched him going about his job I was impressed with his energy and efficiency. Once he was done, he took the time to explain some simple things I could be doing to preserve the life of the crazy-expensive Jet aerator. He clearly knew his job and how to tactfully explain that the septic system is not a maintenance-free hole in the ground - it requires a little attention from the homeowner. No one ha ever taken the time to explain that to me.

Great job, Jarrod, and congrats to Chuck's for hiring such good employees.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

Eddie installed our new water heater at a great rate. I can now enjoy consistent hot showers again. I would recommend if your in need of any plumbing services.

Just read through a couple of the problem reviews and thought I'd add mine. Jon's has done a good deal of work at my home and business. I've found them to be reliable and they've stood behind their work if and when problems arose. They're prices are a touch high, otherwise I'd have added the fifth star. Still having them show up when they said they would and do the job as promised is worth paying for. The guys have also been pleasant fellows happy to explain and discuss options. I
recommend them.

I called Only Drains after we had detected a spongy blockage in the lawn drain that ran from downspout to the street.After I left my message, business owner Ken returned my call the next business day and set an appointment the  following afternoon. Received courtesy call 30 min before arrival. At the job, owner's son Casey promptly set up equipment, snaked  gutter lawn drain and used cutter blade to remove small ball of tree roots. Casey was precise in explaining/  completing  the work, and gave helpful information about dealing with the issue going forward.  Owner also stopped by to check on problem (he  had been  working nearby), saw it was being easily resolved by son and left. It was nice to meet owner and appreciated the concern he showed for our situation.                                                                                                                                  
                                                                                                                                                       
                                                                                                                                                       
I was charged less than I had been quoted on the phone because the task did not take as much time as had been expected. We had not  asked for a reduction  and were pleasantly surprised by this company's honesty and fairness in charges.

Both father and son were polite, friendly and easy to work with.  We highly  recommend Only Drains and would definitely call them  if we have drain problems in the future.

Scott is nothing short of EXCEPTIONAL! We were in the middle of a renovation nightmare and Scott saved us. He came and fixed everything. He works with the precision of a surgeon; the quality of his work cannot be matched. On top of that, he is incredibly responsive - I recommend texting the number on the answering machine. He came to our home immediately even though it was not an emergency.  It was a big job that he got done quickly so our renovation could keep moving. He stayed late both nights to finish the job. He exceeded our expectations in every way!

I was quoted $350 to put in an outlet in a basement and this is reasonable.  It's an open ceiling, and I have drilled most of the holes.  Also, it's a new construction, so everything is straightforward.  

However, somehow the electrician didn't have any electrical supplies on his truck and he took over an hour to get them when there are several places close by.  Plus I had just put in an outlet a couple of days ago and even with a 20% markup on supplies it was outrageous more than what I paid at Ace Hardware and I got extra items.  Therefore the bill came in at $500 for 3 1/2 hours of work & supplies, over 40% of what I was originally quoted. To top it off, he never took his boots off when coming in the house which every other contractor I've had has done so automatically.

No way I would recommend them at all.

I would never recommend this company! I tried them once and got nothing in return but a $948 bill. They said I needed a new thermostat... it was working fine but they installed another one and when I got home the house was freezing! I had to do without heat on the coldest night of the year. So they replaced the thermostat that worked fine with one that was broke. I got charged for$190 plus labor to replace the thermostat with a broken one. The actual service was done on my parents but I live in the guest house and was working unable to stay there and make sure they didn't get taken advantage of. They called Long's out to check everything because they felt like their utilities were too high. They replace my thermostat with a broken one I had to do without heat on the coldest night of the year. When my parents showed me the bill there was nothing but codes on it and it would take a rocket scientist to figure out what in the world you were being charged for. When I  call the owner and asked him to explain the charges he got very defensive. When I told him that the thermostat they put in was not needed and the new one only caused the system to shut down. I told him that my mom and dad could not read that bill and that they installed parts that were not needed. I said I am only watching over my mom and dad and he said yeah and I bet you're a thorn in their side too. I could not believe it! He was supposed to be a professional? He was mad because I intervened and called him out on the charges. It's all coded but bottom line is I would never use that company again! When I mentioned giving him a not-so-good review he called my mother and father and said you better tell your daughter not to post anything negative or I will sue her. He also said I hope she has good homeowners insurance. He was trying to intimidate them.

Tim is obviously a con artist! He never had any intention on fixing my water line leaks. He quoted an astronomical price and I told him he was too high. He asked me to counter and we finally agreed on $580.00. There was one catch, I had to pay him up front! He capped off the two lines that were leaking and said he would go buy the supplies. He never returned, and when I called, he said he was in a car accident and would be late. I called him three hours later as he didn't show and he blocked my phone number! I called from another line and he picked right up not knowing it was me. He gave an excuse of another emergency and said he was on his way. Five hours later, I tried him again and he blocked that phone number as well!

This guy is a con-artist and he never has any intention on doing the work. I was connected to him by one of those online services, I can't remember which one, so I never bothered to look him up and check reviews or the BBB. Look him up yourself. He has judgments against himself and does this sort of thing as a pattern.

I'm going to my county sheriff's office Monday to see if I can get criminal charges against him. My attorney said his pattern shows racketeering which is punishable under the organized crime RICO statutes.

NOTE to all: Stay away from this criminal!

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

This is an appalling company that charged my 96-year-old mother-in-law $2000 To fix her air conditioner. Knowing she wouldn't know the difference and either I or my husband could be there at the very time that this was happening they went ahead and just did it instead of giving her a quote and charged her $2000. I would not recommend this company to anyone. Knowing she is 96 and probably would just go ahead and pay it since she's had no air conditioning for a day and a half. People love to take advantage of the elderly and I believe this company did just that.

These guys are great.  I've had them to our house multiple times because our house is old and we have trees and the lines need to be blasted out every couple of years.  They show up when they say they will, they do the job without trying to up-sell anything, they clean up after themselves and they are reasonably priced.  They are my go-to plumbers.