Best in Columbus OH

Jarrod arrived on time and got right to work. As I watched him going about his job I was impressed with his energy and efficiency. Once he was done, he took the time to explain some simple things I could be doing to preserve the life of the crazy-expensive Jet aerator. He clearly knew his job and how to tactfully explain that the septic system is not a maintenance-free hole in the ground - it requires a little attention from the homeowner. No one ha ever taken the time to explain that to me.

Great job, Jarrod, and congrats to Chuck's for hiring such good employees.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

Eddie installed our new water heater at a great rate. I can now enjoy consistent hot showers again. I would recommend if your in need of any plumbing services.

I've had two major installations completed by Jon's. A water heater replaced by Drew and a shower stall replacement by Brad and Rich. Big SHOUT-OUT to these great guys. Their work was impeccable. Ryan provided me with a great price quote and the work was completed cleanly and efficiently. Each person I've worked with at Jon's has been friendly and knowledgeable. This company is a great locally-owned business that is highly recommend.

As the other review said, it is never a good thing to need these guys.

I called and got a voicemail. The person Ken sounded like a great guy. He also gave his prices up front on the voicemail so there were no surprises.

He didn't show up at my house, his son did. I thought great, a young kid who is going to do a half *ssed job and leave a mess while being a disrespectful brat. I was pleasantly wrong. From the minute he walked in the door, he was great. We conversed about my dog, which would normally scare people coming in. We talked about the issue and he went right to work.

Fifteen minutes later, the kitchen sink was clear again. He even gave suggestions on keeping it that way.

He insisted upon cleaning up, even though I told him not to worry about it.

This was by far the best experience I have ever had with a company like this.

Romei & Son is a staple Granville business: friendly, fast, and never too far away. the two times that I've had business with them, they were able to accommodate my request within the day, once within the hour. The staff is polite and efficient, getting right to work and making sure things are back in working order.

if i could give zero, i would. the person who drives their truck is terrible and their service is poor

I would never recommend this company! I tried them once and got nothing in return but a $948 bill. They said I needed a new thermostat... it was working fine but they installed another one and when I got home the house was freezing! I had to do without heat on the coldest night of the year. So they replaced the thermostat that worked fine with one that was broke. I got charged for$190 plus labor to replace the thermostat with a broken one. The actual service was done on my parents but I live in the guest house and was working unable to stay there and make sure they didn't get taken advantage of. They called Long's out to check everything because they felt like their utilities were too high. They replace my thermostat with a broken one I had to do without heat on the coldest night of the year. When my parents showed me the bill there was nothing but codes on it and it would take a rocket scientist to figure out what in the world you were being charged for. When I  call the owner and asked him to explain the charges he got very defensive. When I told him that the thermostat they put in was not needed and the new one only caused the system to shut down. I told him that my mom and dad could not read that bill and that they installed parts that were not needed. I said I am only watching over my mom and dad and he said yeah and I bet you're a thorn in their side too. I could not believe it! He was supposed to be a professional? He was mad because I intervened and called him out on the charges. It's all coded but bottom line is I would never use that company again! When I mentioned giving him a not-so-good review he called my mother and father and said you better tell your daughter not to post anything negative or I will sue her. He also said I hope she has good homeowners insurance. He was trying to intimidate them.

Do not hire! Tim Fannon is a thief. Look at BBB sites on him.
I hired Riteway Plumbing, Tim, to do a residential plumbing job, he came, looked around, quoted me, and said he needed to come back to do any work, but that I needed to pay half up front for supplies. I paid him $700. Plus the service fee to come look of $85. He took the money and ran! When trying to get my money back, after work never being done HE suggested giving me a full refund. For 3 weeks he then lied saying he had mailed the check. Never did. Eventually he then said he did not have the money to send. For 3 Additional weeks I tried to get my refund. Now he has blocked my number, calls and text and will not respond. Stole $785 never did any work.
I had seen the other reviews online (which were not great but I hired him anyways) Now after being ripped off, and filing complaint against him I have seen Several Similar recent Criminal reports on him at BBB and Ohio Attorney General. I wish I had seen these beforehand. Warning anyone else: Do Not let him Steal your money too!
Lastly, obviously above is main reason to not hire him but in general he also was not professional or friendly. Initially when he came to my house he was just rude, acted like he was annoyed with me for even 'bothering' him and seemed angry about possibly having to even do work - I blew this off thinking not much of it but looking back should of been my red flag.

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

This is an appalling company that charged my 96-year-old mother-in-law $2000 To fix her air conditioner. Knowing she wouldn't know the difference and either I or my husband could be there at the very time that this was happening they went ahead and just did it instead of giving her a quote and charged her $2000. I would not recommend this company to anyone. Knowing she is 96 and probably would just go ahead and pay it since she's had no air conditioning for a day and a half. People love to take advantage of the elderly and I believe this company did just that.

Turn around and run. They price-gouged us during the pandemic for a new sump pump then refused to assist us when it broke after a few weeks. They refused to call us back and provided zero customer service. Do not give them your business.