Best in Columbus OH

wonderful men.....they ran a gas line for my fireplace....superb work and very kind and polite..

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

Look no further than this company! Our septic system was improperly installed when we built our home and within a few years had completely failed. Rick from Ericson came to our rescue. Over the years he has slowly corrected all of our problems. He is very good at finding the source of the problem and fixing it for the least amount of money possible. You can't put a price on his knowledge and years of experience. How we wish he had installed our system initially! He is an invaluable resource to us. He always responds to our questions and is someone you can count on in an emergency - and we've had a few of those. He has trained us on the proper care and maintenance of our system, something we wish our original installer would have shared with us. He is honest and professional and courteous. You can trust him.

DO NOT HIRE BING UTILITIES! I REPEAT DO NOT!!! We hired them to do a whole water line replacement from the road (curbside) to the house (foundation). They left our front yard COMPLETELY torn up saying they would be back to grade and seed our yard (it was part of our contract). Then they DOUBLE CHARGED OUR CREDIT CARD FOR THE JOB! After repeated attempts and phone calls they STILL HAVE NOT GRADED OR SEEDED OUR YARD OR REFUNDED OUR THOUSAND DOLLARS!!! It has been THREE MONTHS!! We have been calling them nonstop with no results. Our next step this week is to contact the BBB, Attorney General, our credit card company for the refund (which they said they would plus the interest accrued because they have already seen the double charge), and I'm planning on contacting 6 On Your Side as well. They're POOR BUSINESS - what a CON JOB! AVOID THIS COMPANY UNLESS YOU FEEL LIKE CHASING THEM AND BEING EXTRA CHARITABLE AND PAYING THEM DOUBLE!

Overall all had a positive experience they came right away on time and fixed our issues.

Scheduled an appointment, was confirmed, then 2 weeks later they call and say they do not handle my service type during the time requested.

How is it that I could not be contacted earlier?
I had to take off work to make the appointment during that time.

On Friday night our kitchen sink plugged up.  My husband tried snaking it but  no remedy relief.  I searched online for plumbers and called Drainmaster first.  No answer, no reply to message left.  So after an hour, we called Roto-Rooter.  Phone was answered immediately, they offered to come out between 8 p.m. and midnight.  We didn't feel that urgent, so scheduled for next morning (Saturday of Labor Day weekend).  Scheduled between 9 a.m.-1 p.m., they called first thing and even came earlier than 9 a.m.  John explained process, followed Covid protocols, and work is guaranteed for 6 months.  Very helpful and professional.  Thanks John.  Also nice that a company is so responsive and dependable.