Best in Columbus OH

wonderful men.....they ran a gas line for my fireplace....superb work and very kind and polite..

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

If you want something done right....do it yourself!

Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.

They were contracted to install a new water line to a home I purchased. After getting into home, noticed water was leaking from line entry into the basement. They came out about 4 times in the course of the summer and fall to try to patch. They eventually stopped answering phone calls. I reported to BBB and they said they would be out in January to try and fix again and never showed or responded. Over a year later and water is still leaking into my basement with every rainfall.

Never EVER use this company.  They will take a job, knowing it is an emergency situation, and then not show but tell you they are on the way.

Was told someone would be here withing 2 hours today for emergency.  Got call after call that I was next in the queue and someone would be here shortly.  Now more than 10 hours later my basement is flooded, sump pump not working, water still coming in, and they can't even tell me if someone will be here tonight.

No apologies.  They just don't care about you but will take a job without regard for you or your house.  After a couple of hours I called and asked if someone was coming and they said yes I was next.  I don't even blame them for this because I'm the idiot who believed them.

Just stay away from this fraud of a company.  You may get lucky but more than likely you will get screwed.  I had no option to leave a less rating.  I could only do 1 star but if I had an option for zero or negative I would have taken it.

Scheduled an appointment, was confirmed, then 2 weeks later they call and say they do not handle my service type during the time requested.

How is it that I could not be contacted earlier?
I had to take off work to make the appointment during that time.

My bathroom sink pipe broke on Christmas. I called Roto Rooter. They told I would have a plumber this morning. Now I find out they are not doing broken pipes, only backed up drains!
I am not happy as we have no water in our house and can't wash, use the toilet , cook, or anything!