Best in Columbus OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

We came back from vacation to a clogged sewer pipe. Roy's Rooter was there in 45 min on a Sunday. Bob was extremely helpful and friendly!  I had an appointment with a bigger company and they gave me a 4hr window and after 3.5 hrs they called to tell me they were running late...frustrated I checked Google reviews and I called Roy's. Next time I'll call Roy's first.

The price was less than the bigger company and he came on a Sunday afternoon. Also Bob offered helpful ideas for planning and protecting my house in the future.  Skip the big company and go with Roy's Rooter!

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

I've lived in Marion for 17 years now and have had several occasions to hire someone to clear my sewer pipe.  I've always used Harold's Rooter Service and been happy with the job they do every time.  Their prices are very reasonable.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

Extremely happy I went with AK Irrigation. Called them with a very tight timeline and they delivered. They somehow managed to coordinate with the builder and sod company to make sure they installed after final grade yet before sod was laid. Responded promptly to all my inquiries, and always polite. Nice to see because good customer service is lost in today's world. Highly recommend this company.

Claimed to have quoted us for a simple repair, but instead charged us over $500 of labor for one hour of work. Told us the total AFTER the work was done.  If you want to be charged $500 an hour for labor then please consider this plumbing service.

One-day promise turned into 5 days. It was an emergency because my mom could not use her toilet or sinks. They showed up at 10:30 and stayed to 2:30. Next day, they were in such a hurry to leave at 2, they broke the water main. City had to be called and the gushing water finally got turned off at 8pm.  The next few days, ONE guy spent a few hours a day working. My mom's yard is a huge mess. I know better not to pay up front, but I was desperate and thought they would make her a priority. Mike promised to fix a couple little leaks in the basement for my inconvenience, but they ran with the $6000 plus and ran.

had an appointment scheduled with them due to pipes freezing and our laundry room flooding, they no call no showed 2 weeks ago.  I called, left a VM, no response.  I have probably called 20 different times over the past 2 weeks and haven't received a response.  I have left 3 voicemails trying to figure out what happened and wanted to reschedule and still have yet to receive a response.  don't waste your time with these guys.

I'm thinking Samuel D. may have the wrong company, as there is another NI located in Worthington? Chris Kolb of Nationwide Irrigation installed a system at my home, as well as my mother's. I wasn't even home when he and his team came to my house to do the install. I just told him what I wanted, set a temporary garage code, and he did the rest. Some of us can't be at home all day because we're out working, so this was awesome!

I actually ran across this review on Yelp! because I was looking to sign up on their website to have our irrigation systems winterized, and was going to pre-pay online. If the review is a legitimate review on the right company, I'm surprised that there aren't any specifics as to what was done incorrectly, or not to his satisfaction. The only thing he specified was the name of a competitor to use instead. Which leads me to believe that the review isn't legitimate. Usually when people complain, they will be very specific of what the business did wrong.

They don't even do any advertising; their business runs on word of mouth. My mom is one of the pickiest people, and even she complimented on the way Chris ran the water supply line through her finished basement.

I called to make an appointment to get an estimate on some work in a home I have in Columbus. I currently live in another state and I'm trying to fix up this home in Columbus to sell. I had an appointment for June 16 at 6 PM. The estimator did not show, I tried calling the office got no answer.

I came home from work to find that the fan on my AC unit was not working, and to top it off it was the first really hot (90+) day of the year.  There was a sticker on my furnace with American's number on it, which was there from the previous owner, so I immediately called them.  I reached their voicemail, which sent me to their after hours emergency mailbox.  I was instructed to leave a message, and someone would get back to me within an hour. I did so and waited. And waited. And waited some more. Normally this wouldn't have been such a big deal, but I knew that the next day was going to be just as hot and I have a dog that is dying of bone cancer, so I didn't want make him any more uncomfortable than he already was. After waiting for three hours, I tried another company. They got me scheduled for the mid-morning, got here when they said they would and resolved the problem at a very reasonable price. And almost a day later, STILL no call from American. Maybe the previous owners had success with them, but if I were relying solely on them to fix the issue, both my dog and I would still be miserable from the heat.