Best in Colorado Springs CO

Gave this guy a chance to make it right. Charged a 100 dollar service fee to come out and diagnose the problem then tried to charge us an asinine price to fix it when a 1 foot section of quarter inch pipe burst in the garage . I got home while he was out here and had quoted my wife over 500 dollars to fix a simple 1 foot section of half inch pipe so i Called around while he was still here and found everyone else in the area was significantly cheaper. Decided to give the plumber another chance since he was out here and negotiated the price to match one his competitors to which he agreed. He then replaced the exposed pipe and did not check it before he left, which he told me was due to the cold. Currently the faucet does not work contacted the plumber to try to get him to fix his work and he wanted an additional service fee plus anywhere from 150 to 400 plus a service call fee of 99 to fix the issue which could have been identified , fixed and sorted on his first visit while he was out here if he had checked his work. Tried to work with the plumber to get this resolved the most he was willing to do was wave the service fee but still wanted to charge to fix an issue that should have been tested and fixed in the first place and we did not have the issue before the repair. Regardless call around his prices are sky high, I wish we would have never had him out here in the first place, but I wasnt home when the pipe burst, my wife was, and she was the one to call seems she got taken advantage of as most plumbers we called didnt charge a service call fee and were able to quote us a price range before they made the trip. Unfortunately my Wife and now I are learning an expensive lesson when it comes to hiring a contractors. This is the type of negative stories you always hear about. Hire a diffrent company and save yourself some time , trouble and money.
Also want to point out his website states the following You deserve full satisfaction with our products and services or we will redo the repair for FREE. Obviously this is false as we tried to work with this company before leaving this review.

Were having a problem with our sink, I look for plumbing services on yelp and found good recommendations for Baird & Sons Plumbing. They were prompt and friendly plumbers, and I am impressed with the very well done job.

So this is what happens when you leave a 3 Star Review about this Business. I was sent this in an email. I clicked on the profile of the apparent Online Rep Manager. It seems to not even be some sort of Rep. I took a screenshot of their Profile. I contacted Jeff about this threat it seems to be about taking me to court. And they sent me another NASTIER email. I'll have no Problem spreading this across all the Sites that are capable of leaving reviews about companies if they continue. Yahoo, Google, Angie's List, About, Facebook, BBB, and whatever else I can find. Apparently I'm not a customer...My bank statement says otherwise TWICE. As I stated in my previous review. I had used them twice.

THE EMAIL I RECEIVED-
I wanted to reach out to you about this review on Green Plumbing. I have been dealing with Green Plumbing for several years. I am not related to anyone there. I do however manage their reputation online. When I read this review, I realized immediately you were never an actual customer of Green Plumbing. You obviously were trying to save some money and decided to do the repairs yourself.  I called Jeff and asked him what happened. He explained the situation. Your version makes it appear that Jeff told you $700 to change the cartridge..which is not the case..Had you pursued more information, you may have found out, it was possible for him to come to you and fix JUST that for much, much less. Now you have posted derogatory information on a public forum that is going to be detrimental to this man's business. You have made it appear that HE was incompetent vs it being YOUR PROBLEM.. Jeff has never has one bad review, ever. He is an honest and caring person. He is more than likely, going to undercharge vs overcharge for everything. Your attack is going to eventually cost him money. That is a problem. Because the review you wrote was based on your own lack of experience and your desire to overwhelmingly naive understanding of plumbing repairs, you have slandered the Good Name of Jeff *********** and of Green Plumbing. Because you wrote it in this public forum, you have committed Libel..Defamation of Character is a civil suit, that is winnable because  YOU were NEVER a customer..YOU just didn't know what you were doing..which is NOT the fault of Green Plumbing or Jeff ************. So I am requesting that you remove this review from this and any other site you have put it on. I am retaining a screen shot of your attack for further legal action, should you choose not to remove this immediately.

Jacob came to my house after the  the end of his work day and changed out a gas hot water heater in no time at all. He didn't charge me extra and what he did charge was very reasonable. I highly recommend him for any plumbing need you might encounter

They were amazing!!!  Service in one day. Here and replaced water heater!!    a great job well done!!!   They did all show up in masks, which was awesome!

Jeff is fantastic. I can't say enough good things.  He came to our home to snake out a seriously clogged drain (bottle cap, baby wipes).  My kids (3.5 and 2 years) were super interested in him and his tools.  He took them to his truck multiple times - and even put on their shoes when they went outside! He then carried my daughter upstairs (she's a little wobbly).  He just goes above and beyond.  We have since hired him to fix a leaky valve and replace our water heaters as well.  He does excellent work and is just a very kind human. To top it off, his pricing is excellent.

So reasonable in prices, he very reliable...he does not do  hot water replacements cause he works alone, so call ahead if it's on the big side and see if he does whatever.

Today was the first day on the job. So I can only rate 1/3 of the job done.  But I have to comment early how we are so impressed by the care he takes in the detail. He is just focused and unstoppable -- worked straight through from 10am to 5pm...What I love most besides the meticulous job James is doing, is the fact that he seems to be paining his own house by the way he goes back over his work to look for flaws, etc.  it's exactly what I was hoping for -- our basement looks amazing...and it's not even an impressive house but he is treating it like it is!!  And we appreciate that. His quote is beyond reasonable.  It's almost a steal ... wow. So happy.

Had an appointment for drain issues with Affordable Rooter, but the company never showed up. Would not recommend this company if this is the way they do business.

I've had several well pump companies out to my place over the years. I have to say these guys have vast experience, find the issue, fix it and we're priced better than others. it's not rocket science but getting guys that have done this 1000+ times, is the way to go.

Stay away from these people.  They also do business as Watson Rooter.  They did severe damage to my sewer by abandoning their jet line in my sewer.  I contacted several plumbing companies about digging up the street and removing the jet line hose and discovered that this was not the first time.  I attempted to resolve this with the BBB and Watson/Reliable lied about just about everything concerning the incident.  There are lots of rooter companies, avoid Watson and/or Reliable.

Eric did a phenomenal job! He answered my questions. He was nice and polite. He helped make sure that we were comfortable with our services. Will definitely use him again! So glad that we have hot water now for our shower! Would definitely recommend him to my friends!!

This business is by far the worst customer service and experience I have had in a long time with a service company. I was having this company install a garbage disposal at my property where I have tenants in. I live in California. Before work was done , I spoke to mike, who ensured me that he would take a pic of the finished work for my assurance as I requested. This was not done. I had to call the company and when I inquired about my request, the Secretary stated it wasn't done. They then called my property management to bug my tenants to take the picture for them. This is not how business is done. When I called again about the pic the Secretary got an attitude and said that my property management was upset at me. Excuse me? My property manangement and tenants were fully aware. In fact this company had no right whatsoever to contact my property management. I told the Secretary the only person upset was me. She then said, then next time call your property management and not us. I can make any decision I want with regards to my home. I called mike the owner to notify him of his secretary's unprofessionalism. He then accused me of cussing her out (which never took place) and stated that he didn't want to do business with people like me. People like me are retired veterans with active duty miltary in their home in a military community. People like us, don't like businesses like this. He blamed me for breaching his contract with my property management and said that doing the job was a hassle. He was pushing blame on me for losing his contract due to unprofessionalism. He laughed and scoffed at me. He was just as rude as his Secretary. I would advise any military family or anyone for that matter, not to use this company. Beware of mom and pop businesses that have no idea of how to run it properly.