Affordable Rooter

We just moved into our house and discovered a leak downstairs and we had no hot water. I  called Affordable Rooter in the morning and they sent Steven Wright over ASAP. Within in minutes he located the problem gave us an estimate. He got right to work and did a great job and even cleaned all the water and mess up we had from the leak. Friendly, knowledgeable and very professional. I would highly recommend Steven.  This is my first time using  Affordable Rooter and I will recommend them to anyone who has plumbing needs. Plus for everything we had done the price was very reasonable.
THANK YOU   THANK YOU  THANK YOU

They set us up for a $99 scope and $99 cleaning and then an hour later said they would need to do a heavy duty cleaning at $899. They never even saw the sewer scope or report.  Got it cleaned with an independent plumber for $120.

The crew at Affordable Rooter did an absolutely amazing job of replacing my entire sewer line fom my home to the city main. I was fortunate enough that this wasn't an emergency repair, so I had plenty of time to get quotes from several different companies. Not only was Affordable Rooter's quote much less the others, but from the get-go they seemed much more professional and prepared than their competitors. This was no small job, and they exceeded my expectations in every way. The job was completed quickly, they did an absolutely AMAZING job of putting my back yard back together after the excavation, all with no unwelcome surprises along the way.  While I hope to never have to have a sewer line excavated again, I will absolutely contact Affordable Rooter for my future plumbing needs.

So grateful for the prompt and efficient fix to my plumbing problem.  I would highly recommend this company.  Best plumbing service by far!

Don't bother making an appointment.  they don't show up.  After confirming with Beth I sat and waited an hour waited for plumber or a call back .
No plumber, no call.  Beth quit answering the phone.  
its a waste of your time.

We feel like other people need to know about this really nice Christian company. We needed  a new kitchen sink and faucet plus some plumbing under the sink replaced. We tried another company and that was just a big flop so we called Affordable Rooter, starting with the phone call to the job getting done was such a good experience I would really tell you to  call this company I was really surprised at what a good company this is.

All I can say is HIGHLY RECOMMEND!!! Robert saved the day! Highly ethical, knowledgable and affordable. THANK YOU !

First the negatives. The first appt. that was made the worker showed up an hour late with no phone call to simply say he was running late. The person them misdiagnosed the problem. The second worker for the same company came a couple days later and said it was a different problem, which increased the price from $99 to $164. Then, the worker after struggling to put the pipe back together, decided that the cast iron clean out fitting had to be replaced with at most $20 worth of PVC fittings, which cost me another $285. Mind you, the pipe was already taken apart, they were simply putting it back together and since he wasn't able to put the old part back on, he had to buy some plastic fittings. (The last person that did this last year had the proper tool that fit on the nipple and was able to remove it and put it back on without a problem.) So....$449 later it doesn't seem like a very Affordable Rooter to me. I'm stunned that he actually charged for a replacement for the clean-out plastic parts at a price of $285!  Mind you, he never picked up a diamond pipe saw to cut into pipe; this was already open. He simply put on the new plastic replacement. Another reputable company said they would have charged time (20 min) and material but not as if it was a pipe that was sawn out for the first time to put a new clean out in. If I'd called to have that done, I can understand but not just putting a job back together. I would have done it myself had I known he was going to charge  $285 to put my pipe back the way it was when he came to the job. He said he gave me a discount but I think it was $30 or so. Very unprofessional and egregious charge. It seems he could have even charged double for the part to just put my pipe back together, not an additional, separate fee for replacing a clean-out.  NOT AFFORDABLE by any means.

Positives: Michelle the receptionist is very nice and pleasant to talk to. The worker took a good deal of time to educate me about other options that I can consider for the future and was very thorough with his explanations. He seemed knowledgable about other services. He did bring his son and a nephew along, which I thought was great for him to be a mentor. But I soon saw that he was a bully to them, barking commands impatiently and yelling at them condescendingly. They looked miserable and at one point I privately told his son that even though your dad is prickly and grouchy I think he loves you. Very uncomfortable to watch...

I feel like I was gauged with the plastic fitting and wish I'd have known that he intended to charge me $285 to put my drain pipe back together in addition to the rooter job for $164. So a month later, I'm in the same position but $449 dollars short without a solution. I would have refused the replacement part had I'd known he would charge for a service he did not do. After speaking to the owner, a woman, I was told they really gave me a great deal because they had to unhook my washer and dryer connection, which is equivalent to unscrewing a garden hose. Yeah, I need to pay $80 and hour to unscrew a hose? She said as a courtesy they would give me a $100 off on a camera scope to check out the sewer, which would bring it down to the price most every one else already charges-$150. So, they charge $250 for the camera? Affordable? I think not. Time to change the name or the service that's provided so they can live up to their name.

I would not recommend them. The new company I found was thorough and professional and only charged $150 for a comprehensive camera and locator service. They showed me that I already have tons of roots already back in the sewer.  They explained my options and the cost of each so that I could make an informed decision; no surprise last minute $285 charge.

Anytime your sewer backs up you're already mad at the world, then when the job turns into a total line replacement, well!  Thank God for Affordable Rooter!  They were professional, considerate, and helped me regain my sense of humor.  They left my basement and my yard in excellent condition, compacting the ground to insure little to no settling of the disturbed earth.  Cost was explained before work began and there were no surprises on the final bill.  I wholeheartedly recommend this company.  They definitely deserve their high BBB rating!

Joe is awesome! He was wonderful, courteous, honest, and a terrific plumber with over 20 years experience in our mountain town. I would recommend them to anyone in the mountains that needs a reliable plumber.

Had an appointment for drain issues with Affordable Rooter, but the company never showed up. Would not recommend this company if this is the way they do business.

Awesome. The gentlemen that showed up to fix my problem were polite and courteous. They did their work efficiently, explained things to me as they were working, and offered suggestions on preventive maintenance. I will definitely be keeping their number on my fridge.

Affordables pricing is competitive with others in the area. I was not entirely impressed with the job overall. They did the job and then when the city inspector came out they had to redo the entire job. That didn't make any sense to me. Why would you not do it to code in the first place? They did correct it without hesitation which was nice. Unfortunately, one of the crew got sick and was not able to complete the job in a timely manner. I had to keep following up until the crew member was better to come out and complete the job. It wasn't a horrible experience but it wasn't great either. My suggestion is if you use Affordable to get it in writing on a time frame, the scope of work, and be sure you agree with everything to avoid any angst.