Web Analytics
Purple Mountain Plumbing

Purple Mountain Plumbing

Plumbing Service
Colorado Springs CO

Description


We are proud to provide the community of the Colorado Springs/Tri-Lakes area with professional service at fair rates. We put a lot of thought into every little thing we do, making sure you're getting high-quality and outstanding service.

SERVICES


Reviews


Catherine B.
Catherine B.
3/19/2022
Jacob at Purple Mountain Plumbing reinstalled several sinks after we had new counters installed. He kept in touch with me to let me know when he would arrive. He worked quickly and was kind and professional. His prices were reasonable. I highly recommend hiring this company for your plumbing needs.

R P.
R P.
6/28/2022
Jacob came to my house after the  the end of his work day and changed out a gas hot water heater in no time at all. He didn't charge me extra and what he did charge was very reasonable. I highly recommend him for any plumbing need you might encounter

Nicole S.
Nicole S.
5/13/2022
Jacob was phenomenal!  We have been without hot water for nearly 4 days. Jacob came to the rescue with professionalism and integrity. He installed TWO water heaters for us. He was on time, kind and gave us such a fair quote, we had no doubt he would be the installer for us!  We highly recommend Purple Mountain Plumbing Co for all plumbing needs.

Matthew T.
Matthew T.
7/20/2022
Had an outdoor pipe freeze. Purple Mountain fixed it within their minimum service charge quickly. Very friendly and easy to work with. Will definitely use them again.

M O.
M O.
06/06/2022 12:00:00 SA
Response to ownder's public comment to my review:
How many times did I ask you if I needed to pay you anything? How many times did you say you would invoice me? When you came on 4/26/22 to help I asked you how much for that day as it was not planned, (we waited your availability) and I paid you that day with a check prior to you even invoicing me. I also paid your requested deposit on 4/26/22. I thought you had purchased 2 toilets, and did I not reach out to you to ask you if I owed you for a 2nd toilet? (You told me it had not been ordered.) If you think I owe you more money, minus the cost for toilet installation which is paid and not done, then you need to bill me so the bill can be reviewed. When you had me on the phone yelling at me and I was in tears starting to cry I told you, I can't talk about this right now. I am hanging up now. Goodbye. Then you texted me trying to argue with me telling me, I don't appreciate you hanging up on me. I am the customer. You had me in tears because again you were telling me I had to back up deadlines because of you. This was the 2nd time you attemtped to fight with me via texting. Mature business owners do not make their customer cry. And if I was a man, you would not have done what you did do to me. Others I employ on this remodel have complained because you put them behind and they had to clean up your work mess. I myself hauled the crating wood, bands, etc from the bathtub (which you could not get into the house for 10 days) to the dumpster. You left that for me to clean up. I myself scooped and put dirt and concrete debris from the bathtub installation into a large orange builders' bucket. This filled the bucket and I hauled it to the dumpster as you just left the trash instead of taking it out yourself. I did this so the tile person could work without having to clean up after you again. You removed the toilet and then put it in a bedroom. I had to pay someone to take the toilet out to the dumpster. You and one other person are no longer working on my home as not reliable. Everyone else is happy. I pay right away. What a shame that when a customer asks you to keep your time commitments that you believe the customer is too demanding. Perhaps if you showed up when you commit to being at a job you would not think the customer is too demanding and rude. Do you really want me to type out every date you said you would be here, and you did not show up? I think you will be very embarrassed if I type all these dates as well as the dates you didn't even bother to let me know you were not coming and then did not respond to phone call and/or a test. It is not demanding trying to coordinate others work around someone who does not show up. Perhaps if you don't bully a female customer and the customer has to tell you goodbye and hangup the phone you wouldn't think the customer was rude. I am not demanding. I am kind and I do not yell or shout. And in fact, I had consideration for your personal situation, and tried to work with you. You arrived one day, when not expected, and while I was talking with another plumber. I was trying to decide if I was going to change so I could get the work done. You saved me the trouble as you came the next day, again unexpected, and told me that I was not a good fit for your company. Note, for weeks instead of getting a different plumber I tried to be loyal to you understanding your personal situation. And here I thought I was being flexible agreeing to allow you to work one night from 8:30pm to 12:30am and another night 9pm to 11:30pm. And here I thought I was helping you when you told me you were too busy to keep the deadlines but if I allowed you to work in the evenings, you'd get my job done by the deadlines. I stand behind my review.

Heather L.
Heather L.
3/19/2022
Jacob, the owner of PMP, has been my first choice for all my plumbing needs over the last few years. Whether it's a leaky faucet, a water heater issue, installing a new toilet or repairing an exterior burst water line, he's been prompt, thorough and done excellent work.  He always shows up with a smile on his face ready to access the problem.  I appreciate his communication style as he's  patient with my many questions. Even though he has to deal with some crap from time to time, haha, you can tell he loves what he does.

Michael G.
Michael G.
11/05/2022 12:00:00 SA
Jacob is a solid individual and contractor. We worked together on a gas line bury. He took his time to make sure he did everything in order and didn't try to rush anything. You can tell he loves what he does and loves his customers well. If you're looking for someone who communicates and goes beyond expectations, he is your guy!

Leslie J.
Leslie J.
3/21/2022
We needed a water heater replaced. Jacob was so awesome at responding quickly and helping us get a new one installed quickly and efficiently!! I'd definitely hire Jacob again for any of our plumbing needs!!

Nettie R.
Nettie R.
04/06/2022 12:00:00 SA
My kitchen faucet fell off and I could not turn the valves under the sink, so I had to turn off water to the entire house. Jacob arrived promptly, changed out the faucet and valves quickly, cleaned up the area well, and the price was reasonable. Pleasant and explained everything to me. He's my new go-to plumber.

Daniel O.
Daniel O.
5/24/2023
I had an issue with a water line going into my sprinkler system and Purple Mountain Plumbing came out promptly and repaired everything. Jacob was amazing and very professional. Highly recommend them for any plumbing needs.

Jordan J.
Jordan J.
3/25/2022
Water heater was leaking.  Arrived on site within 24 hours and called in city inspection immediately. Great to work with.

Jackie S.
Jackie S.
1/31/2023
Jacob was awesome.  I had the in and out pipes from the water heater leaking and I called him and he responded right back to me with a price after texting pictures of my problem.  I would recommend Jacob at Purple Mountain to anyone with plumbing needs.  Nice, Honest and Professional

To write a review, you must login first.

Similar Items


The Cooling & Plumbing

ABC Water Works

Cool Willy's Air and Plumbing alvernon

All About Your Home

Hours



Mon 9:00 AM - 5:00 PM

Tue 9:00 AM - 5:00 PM

Wed 9:00 AM - 5:00 PM

Thu 9:00 AM - 5:00 PM

Fri 9:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location


All About Your Home location

Manager


phoneCALL US NOW!