This business is by far the worst customer service and experience I have had in a long time with a service company. I was having this company install a garbage disposal at my property where I have tenants in. I live in California. Before work was done , I spoke to mike, who ensured me that he would take a pic of the finished work for my assurance as I requested. This was not done. I had to call the company and when I inquired about my request, the Secretary stated it wasn't done. They then called my property management to bug my tenants to take the picture for them. This is not how business is done. When I called again about the pic the Secretary got an attitude and said that my property management was upset at me. Excuse me? My property manangement and tenants were fully aware. In fact this company had no right whatsoever to contact my property management. I told the Secretary the only person upset was me. She then said, then next time call your property management and not us. I can make any decision I want with regards to my home. I called mike the owner to notify him of his secretary's unprofessionalism. He then accused me of cussing her out (which never took place) and stated that he didn't want to do business with people like me. People like me are retired veterans with active duty miltary in their home in a military community. People like us, don't like businesses like this. He blamed me for breaching his contract with my property management and said that doing the job was a hassle. He was pushing blame on me for losing his contract due to unprofessionalism. He laughed and scoffed at me. He was just as rude as his Secretary. I would advise any military family or anyone for that matter, not to use this company. Beware of mom and pop businesses that have no idea of how to run it properly.
