Best Plumbing Services in Cleveland OH

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Needed an urgent gas line repair after finding a gas leak and getting our gas shut off by Dominion on a Thursday night. Bob answered his phone at 7:30pm and they worked us into their scheduled and were done with repairs by Friday afternoon. Bob is very quick to respond to phone calls and texts and Matt did a great job with our repair and was very helpful in trying to get everything settled with our home warranty company. Would highly recommend them!

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

They guys came out during the scheduled time frame and were able to fix my broken pipe very quickly and inexpensively.  They also helped my mother to turn off the main water line and told he how to empty the pipes so we would have the issue again during the winter.  I would highly recommend Plumbing excellence!

Really nice job! Outside sewer line clogged. Very Professional! Thank you!!

I had a leaking shower with holiday guests arriving in two days. Patrick was able to meet my need in time for guests! Professional! Great guy! Great service! Cleaned up! Reasonable price!!! Highly recommend! He's now my go-to guy for plumbing and gas needs.

These guys are the absolute worst plumbing service! Maybe because I have Home Serve as a protection plan on my water line so I wouldn't be paying the bill, but my experience with this company was absolutely unacceptable! I had an appointment on a Friday morning for my shutoff valve (the main coming into my house) to be replaced. When scheduling the appointment I was told someone over the age of 18 needed to be present. I had arranged for my sister to be there, however she was running late so when the repair person came my niece who is not quite 18 was the only person home (that's my fault I couldn't be there and my plan to have my sister be there didn't go as planned) The technician came in my house, acted like he didn't know what he was there for ( I know that the problem I was having was noted by the secretary so they would know what to do since I wasn't going to be there) He shut my water valve off, then asked my niece how old she was and when she told him she wasn't 18 he said I have to leave I'm not allowed to be alone in the house with you. Left my main water valve turned off and left my house, so I had NO RUNNING WATER in my home. I received a call from dispatch and was informed the technician was unable to complete the work and was asked to reschedule, I explained what happened with my sister and let them know she was at my house so whenever someone could go back an adult was home. I was given an appointment time of 12pm-4pm that day, at 4pm no one had showed up, I called and was told we didn't have you on our schedule.  I called Home serve and was given a further run around. Saturday I called and eventually someone called me back asked me what had happened the day before, said he needed to talk to the manager because he didn't know what to do they didn't have any appointments available ( this is the company that offers emergency appointments and I haven't had running water for over 24hrs) several phone calls later a manager calls me and sets an appointment for 8am-12pm on Sunday. At 1145am I called him to say I haven't heard from anyone he says someone named Roger was coming, but that he would call and see how long he would be and call me back, NEVER CALLED BACK and NOBODY SHOWED UP. I paid for an emergency call with another company to get my water valve turned back on after over 48hrs with no running water. I will never do business with this company again and I wouldn't recommend anyone else use them either!

There aren't many worse feelings than hearing the screech of the mechanical breakdown of your furnace in the cold days of winter. This past weekend I was reminded of that as I was stirred from my sleep to that dreadful noise. At 5am I began to investigate and discovered the worst case scenario. The good news, I located the number to Hann and called the after hours line. I am
not exaggerating when I say by 10am, the problem was diagnosed and repaired for a fair price. Thank you Frank. I will definitely be recommending this company.

I am extremely happy with the service I received from VIP Plumbing - both the office and the technician.  When I contacted them to schedule some service, they were flexible in meeting the constraints of my schedule.  When my schedule opened up on the appointment day, I let VIP Plumbing know that if the technician was available earlier, he was welcome to come at any time.  I received a call about 30 minutes later that a technician would be arriving very soon.  The technician, Brian, was knowledgeable and friendly.  He looked at the problem, assessed a solution and gave me a quote very quickly.  I authorized the work and Brian went straightaway to finish the job.  He communicated to me what the issue was and showed me the completed work.  He was very detailed at reviewing the work to make sure there were no issues and everything was cleaned up.  I would highly recommend Brian and VIP Plumbing.

Lazy plumber with no skills.  I had the misfortune of this company getting getting assigned to my home warranty claim for two bathroom sink faucets and on my tub.  The person sent out has absolutely no business being called a plumber.  He was not able to take apart either simple Kohler sink, but thought he could get similar replacements...I'm happy to get them replaced but sheesh, you can't even take it apart and try tightening?

Then before trying to look at the upstairs tub plumbing at all, he started to sell me on how there's nothing he can, he'd charge $1,500-$3,000 to repair the tub, and maybe I should just redo the whole bathroom.  When I told him I'm not interested in that and I just want the tub repaired, he went out to his van for over an hour, then came back in to tell me his boss doesn't want him touching it, even with access he would not look at it.  I did remove the panel and he still wouldn't even go upstairs again!  He instead falsely reported it as a jacuzzi without access to the home warranty company to so my claim would be denied.  That's completely untrue, it's a regular soaking tub, and there is an access door (pictured) that I offered to open up.

I then called the dispatcher who arranged the appointment with me to report this behavior, and complain about wasting three hours of my work day to get absolutely nothing accomplished.  They didn't want to hear any of it, kept talking to me about not being a carpenter (totally irrelevant) and that even with access he doesn't have knowledge of bath tubs.  Really??!  THEN HOW IS HE A PLUMBER?!  I have absolutely no plumbing expertise but it took me all of 30 seconds to loosen the hose.

Now I've been on the phone with HSA home warranty for over an hour (and still am) trying to refute the false information given for denying my claim.  If Pete didn't want to work today, he should have just stayed home.

I can't speak for the other services this company offers, but if you are in need of a plumber: do yourself a favor and call ANYONE else!

These guys are rockstars!!
They've been out a few times and it's always a pleasant experience. Kevin is so awesome!
He literally walks me through everything.
The prices are awesome! I know that whatever is broken, will be fixed quickly, correctly and at at a price that isn't going to kill me.
If you're looking for a reliable plumber that won't jerk you around.
You definitely want axis plumbing!

Anthony came very quickly (same day) and didn't stop working until our AC unit was fixed. Told us everything he was doing and gave us a fair bill considering the expedient service and quality/duration of work performed. He was also very nice and friendly. Will definitely call again (hopefully not too soon, lol!) and recommend to friends!

Hired to install a utility sink in the laundry room. Very polite and wore a mask the entire time he worked. Flexible in his thinking and willing to go with an unorthodox set-up to make our plumbing situation work. Reasonable with pricing even though the job took longer than expected as he needed to buy some extra parts. Will definitely hire again to do some plumbing work for my mom.

There was some initial issues with scheduling but they handled it very professionally. The technician, Edward was amazing ! I will be sure to request him for some other work I will need done next month. This is the first time I used this company and I am very impressed !

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.