Description
Serving the greater Cleveland, OH area since 1985, The Plumbing Source provides a wide range of plumbing and drain cleaning services in addition to bathroom remodeling and acrylic tub installations. This local business, which started as a small one truck company, now employs a team of technicians and has 13 trucks, meaning that any time of day or night, it's ready to provide the best in dedicated plumbing service. Additionally, the folks here have decades of experience in plumbing, drain and remodeling. They also keep updated on the latest technologies and innovations.
HISTORY
Established in 1985.
Started in 1985 as a one man plumbing service company to over 35 employees with a fleet of warehouse on wheels vehicles.
ABOUT BUSINESS OWNER
Greg Faustina is owner and a master plumber. He has held several positions within OHIO PHCC -Plumbing, Heating, Cooling Contractors because of his concern for quality and ethical standards in Ohio.
SERVICES
Reviews
The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it at my mothers house while she's in the hospital. She made a very rough day worse. Go elsewhere if you want to be treated like a human being.
Probably the best experience I have ever had with a plumber! They went above and beyond to get my pipes back in order. I have always used my cities sewer department and Roto Rooter in the past, the 24hr availability is nice but the pricing can get outrageous and the last visit at my house the professionalism was seriously lacking and inappropriate. I got honest answers and realistic prices and will be using them in the future for all my repairs and maintenance.
My last experience with Plumbing Source was not positive but they made efforts to rectify the situation. I appreciate that and am satisfied with the outcome.
B S.
03/02/2017 12:00:00 SA
Their service was excellent, they replaced our leaking water heater the same day we called in. Very neat, clean, and professional. All work was explained and quoted to us before anything was done. We will definitely call again!
Really nice job! Outside sewer line clogged. Very Professional! Thank you!!
Susan G.
08/10/2022 12:00:00 SA
Called and made an appointment with them and Brian was to come out on Thursday August 11th at 2:00pm. He called on Tuesday to say that he could not come out on Thursday and could he come out on the same time on Wednesday. Called the Plumbing Source because as of 3:30 on Wednesday he still had not showed up and was told he was on his way, however I did explain that he had spoken with my husband and he had told him that he would be out at the same time as he was to have been on Thursday, however the Plumbing Source stated he said he would be there between 3-4 on Wednesday. My husband stated that Brian said he would be out at 2:00 on Wednesday and never told him it would be between 3-4. Had to cancel the appointment. Will call another company. Had used the Plumbing Source for a previous job without any problems.
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