Buckeye Plumbing

I had a leaking shower with holiday guests arriving in two days. Patrick was able to meet my need in time for guests! Professional! Great guy! Great service! Cleaned up! Reasonable price!!! Highly recommend! He's now my go-to guy for plumbing and gas needs.

We lost water in our house Friday evening.  They showed up at 9:00 AM Saturday.  Replaced well pressure switch and water logged pressure tank.  After testing system, they found the well pump had burned up.  It was 20 degrees outside and they were not too excited about replacing the well pump on a Saturday in the cold.  They had it done in less than 2 hours.  Very professional, capable, courteous, friendly.  These guys are the best!!!  Highly recommend!!!

I hired Buckeye plumbing to install a kitchen sink and faucet set I bought from Costco (whose quality of products I find to be excellent) for my 83 year old mother in her home in Akron. Because of poor communication on their part, I thought I would let others know their policies
(1) they charge a $75 fee for coming out, and if you accept their bid to do the work, it is not credited to the job. Based on this lack of information up front, they agreed to refund us $37.50 of that show up fee.
(2) Although when my 4'10 95 lb mother found a week later that when she turned on the hot water it leaked - she made the normal assumption that it was a problem from the previous week installation. However, Buckeye plumbing insists on charging $75 to come back out regardless of what the origin of the problem is.
(3) Even though they agreed to do the installation - which in our case they charged $350 for installing the sink/faucet we supplied- they only guarantee the complete job if you buy the materials from them. Hence they assume that anything that goes wrong is the materials and not their plumbing work unless you can prove to them otherwise.

In summary, they answer the phone promptly, they show up when they say they will, and the owner called me back to explain all of the above -after the fact. I gave a 2 star rating because they should explain everything up front, I think over $450 in the end to install a sink/faucet is too expensive, and they charge extra for basic customer service.

Had some issues with an old dishwasher and was not sure if it was plumbing related or if it was just the age of the dishwasher. Buckeye plumbing sent Patrick out within hours of opening on a Monday morning. He thoroughly checked the plumbing around the dishwasher and determined it was not plumbing related. He was very kind. Although there was not a plumbing issue, I still had to pay a service call. I understood, because it is the cost of doing business. Patrick was apologetic bc he was at house for 5 minutes, but he still has to follow protocol as an employee of company. Again, I completely understood as I would want my employees doing the same thing. Ten minutes after Patrick had left, I got a call saying they were voiding the service call charge. As a homeowner who uses plumbing services quite a bit, I will definitely be calling them again. Service was great on front and back end!!

My well pump went out, By luck I called Buckeye Plumbing.
They came out with in hours of the call and diagnosed my problem reinstalled a new pump and pressure tank and with in hours I was back in business. They were courteous professionals and got right to work. They used top grade parts and did a top grade installation .I would highly recommend these guys ,I am very happy with the work they did ,how fast they got it done, and the cost was fair.

I had an issue with my hot water tank. They were out the next day and explained what they were doing. Ended up replacing my hot water tank.

I called buckeye plumbing to have some repairs on my toilet, and have them install new fixtures. I was told they won't install anything that you didn't purchase from them. If they do install it, they won't guarantee the work.

I had a list of plumbing projects to do, including dealing with low water pressure in the upstairs restroom. Alex came out and handled everything like a boss. We had a larger job with the basement sink next to the washer and dryer that the former owner had the piping jerry-rigged as cheap as possible, and Alex came out the next week and replaced it all, priced very reasonably.

Hopefully, I won't need to call a plumber again but if I do, I'd call Buckeye Plumbing again.

They do pretty good work.Like anything else you get what you pay for.
Ive had them come out before and they will be the first I call if a situation arises.

I will remain a devoted customer to Buckeye Plumbing.  (a few years ago) They had facilitated a replacement well, which is never a good thing.  They were able to work with me and do some sort of financing.  Very pleased with the service we received.