W F Hann & Sons

There aren't many worse feelings than hearing the screech of the mechanical breakdown of your furnace in the cold days of winter. This past weekend I was reminded of that as I was stirred from my sleep to that dreadful noise. At 5am I began to investigate and discovered the worst case scenario. The good news, I located the number to Hann and called the after hours line. I am
not exaggerating when I say by 10am, the problem was diagnosed and repaired for a fair price. Thank you Frank. I will definitely be recommending this company.

Had no water pressure accompanied by a leaking valve on a Saturday of course. Friendly receptionist took the details advised the procedure. Technician (Josh) came in recognized both issues immediately and resolved them. Explained to me what happened and how to avoid in the future.

Noticed my a/c wasn't functioning as it should and after a few checks, diagnosed the issue, told me what I needed, coordinated with the office for someone to come Monday. Even got the parts ordered he knew I needed.
If it kept running I could have caused damage that would have been more expenses not just dollar wise, as units are tough to come by, some folks waiting months.

Very pleased on all issues and highly recommend.

I called for a service due to a 30 psi valve not sealing. I did not receive a quote until the valve and expansion tank were removed. I was charged 400 for changing a 20 dollar valve and a 30 dollar tank. Total time on job 1 hour. I was ripped off. I asked for a ball park quote 3 times before the system was taken apart. I didn't get one until after. I will never call this company again. I am going to fill out a negative BBB complaint. I am a senior citizen and a retired veteran. The replacement of the tank involved removing 1 nut and the replacement of the valve required the removal of 2 nuts.

you guys suck. You installed a mini split unit and it never worked. Tied to talk to a manager never called back. Called multiple times. Did a bad job and bad service. Plus it was so much money. You guys suck.

Dave (from Hann) came out today to install a water heater. arrived on time and without issue (despite the Opening Day nonsense in the Gateway District). Dave was super-professional and kept us updated as he worked and kept his workspace clean and tidy.

We really didn't shop price, so I can't speak to what their charges are compared to others, but I was pleased by Hann's (Dave's) workmanship and professionalism.

I'll definitely call Hann first if I need HVAC/ plumbing service in the future.

Our A/C unit went out. They were able to get a service person out in two days. He was very prompt and professional. They gave us a 2 hour window and called that he would arrive within an hour. He wore booties in the house to avoid tracking dirt and in, checked all the units, and quickly figured out the issues (air filters needed and freon refill). After fixing it, he checked that the temperature dropped appropriately. The repair was a little more that I expected, but I don't know the range of price for this kind of work. Regardless, service was outstanding. I would use them again the next time we have an HVAC issue.

Great service and prompt responses online/phone. Scheduled a same day service and was able to resolve my A/C issue within hours.

They came out to fix plumbing noise. They tried changing valves in shower, which failed, then another valve and that didn't help. They charged me $400 for the first repair and $180 for the second. They are obviously incompetent and you should go with someone else.

We have used them for sewer clean out, plumbing stoppage, and boiler repair & maintenance. But the key is they are always willing to come out when you need them. We had a flood just as Pandemic began and everything was shut down, but our basement was filling up fast and at 4am they came out and fixed issue fast!! Love these guys.

We had to have the hv/ac unit replaced in our home. We had several bids, all were within $1000. Then my husband remembered Kieth, and contacted him! We had worked with Kieth in the past (20 years ago), while living in a century home with a boiler. Kieth was still with W.F. Hann! So, Kieth came to our home to see the scope of the job! We chose to go with W.F Hann & Sons. Barrett came out to estimate the job, and Anthony and Dave installed the new unit. Additional techs, I didn't catch their names, came to lend a hand throughout the day. Barrett came out to check on us, and to see how the task was progressing. The techs were great! They are all professionals, they all have great attitudes, their work is exceptional, they were very good at taking the time to explain everything, and, get this, they cleaned up when they finished! :-) If you ever need help, call W. F. Hann. They will be on it for you. Yes, we had to wait a few weeks for the install, but it was so worth the wait. Thanks guys! It's so wonderful to witness a company that cares about the homeowner, and not just about the dollars! When's the last time you could say that? I know...it's been a while right! Thanks to W.F. Hann for hiring associates that take pride in what they do! Score: A+

The technicians are courteous, knowledgeable and polite! I selected a two year furnace and A/C plan and they have not missed calling me to set up my spring and fall checkups!

After dealing with overpriced and often inept local shops, we decided to try W.F. Hann & Sons after reading all of the positive Google & Yelp reviews, which did not steer us wrong. Each tech (for plumbing and HVAC) has been professional, friendly, respectful of our property, and each job has come in well done, on time, and at a very reasonable price. I won't use anyone else from here on out, and encourage anyone who is looking for a good plumbing and/or HVAC company to look no further! Special shout-out to Don Lowe, whose friendly professionalism, honest opinions, deep knowledge, and superior expertise have been invaluable to us in multiple homes.

Buyer beware: I was charged an $89 service call fee when no service was performed. I called this company for HVAC and plumbing issues, which I still have. After they visited, I expected a summary and/or recommendation in writing, especially since I could not be at the house when they came. Only after a great deal of back & forth with an accounting person, did they finally tell me that they couldn't figure out the problems at my house. I explained that $89 seems way too high for that, but they refused to drop or reduce the charges.
The 5 different people I dealt with at this company were all incredibly unprofessional and slippery. I would name them but they are very stingy with giving out names (another red flag).
I am shocked that there aren't many negative reviews of this company. Maybe they used to have some integrity, but have gone downhill.

Always do a good job. Fair workers. Know their stuff. Have been using them
for years - funace/ac and plumbing. Not cheap tho.
I've paid for less and received less elsewhere.

Best experience with a plumber ever. Called around 8am to replace a shower diverter. Estimate was anytime between 1 and 4. I received the confirmation call around 12:30 and the plumber arrived within an hour as promised. The plumber, Josh, was very professional and explained things clearly. The old diverter was removed, pipe was replaced due to deterioration, and a new diverter was installed and sealed in about 30 minutes. Josh left the work area clean and removed the old part as well. I would highly recommend the company based on this experience and fair price.

I was told after my $650 charge to clean my unit it would be fixed.
3 weeks later my unit wasn't fixed. Then I was told it will cost another $450 to find out what was wrong with the unit. After several phone calls to upper management, I got them to come out and find the problem without the $450 charge.
I was told it will cost another $2,700 to fix the unit.
I end up finding a company on craigs list who installed a brand new unit for $1,000.
Saved me over $5,000 for a brand new unit from WF Hahn.
Not very happy with the experience I went through.

We awoke this morning to no A/C. Thanks to Saul Weinberg and the WF Hann team, we'll go to bed cool tonight. I'd recommend them to anyone!!! Fast, easy and fairly priced.

When I bought my house I understood the risks of buying a home with old equipment but crossed my fingers I'd get a few more years out of them. Both my a/c and furnace were 25 years old but seemed to be working well when I moved in last year. My a/c was having trouble keeping up when the weather got really hot and I didn't want to put more money in it since it's so old... I ended up deciding to replace both pieces of equipment so I didn't have to worry about the furnace dying this winter. They were able to install both units in a single day, and I was blown away by the difference in just the look of the newer stuff versus the old! The salesman was very friendly and the installers were very considerate of my home, when they left you wouldn't have guessed they were there all day with how clean everything was too. My house is of course a lot more comfortable and I'm happy I won't have to worry anymore about that older equipment.

my landlord send this company to check on our heater, they ABSOLUTELY don't know what they are doing, they were using their phone to see how to fix the issue through google, and at the end of the day their conclusion was the heat pump is working on the roof so you should be getting heat, I was like but I am not that's why we requesting you to come check it, they were like we have 35 + years of experiance and everything is working well . I told them I am living here and I am not getting heat, they just left. not recommended at all.

Furnace went on the Fritz last night at 11PM. Texted Donnie and he called me right back and walked me through some basic troubleshooting. Needless to say it turned out to be a major repair and Donnie was there at 9AM to fix. Can't recommend highly enough. Been using W.F. Hahn for years and they have always delivered.