Best A/C Repair in Cleveland OH

Charlie's Drain is a hands down FIVE STAR company. I had a tub drain completely blocked and a slow moving sink drain. Called on a Sunday, thinking I would just leave a message for a Monday call back, but their weekend answering service quickly passed on the message and I had a call back from Jim within 20 minutes confirming the information had been received and they would call the next morning to confirm their arrival time.  

Monday morning Jim was onsite within an hour or so from the time the office called me. He was so efficient, knowledgeable and friendly. He had fixed both issues within about 30 minutes.

Fast forward to Wednesday, I realized that our 1st floor tub drain was now moving slow as a result of Monday's work.  Again, Jim was back at the house within a couple of hours of my phone call. He again very efficiently fixed the issue, did so with a smile and there was no additional charge for the second visit.  

Adding Charlie's Drain to my speed dial!

These guys are incredibly professional and courteous. They came to my mom's place in the Cleveland area, diagnosed her furnace problem within minutes and were able to secure a difficult-to-find part the same day.  They had her furnace up and running in no time. Their prices are very competitive and you get piece of mind that someone who really knows what they're doing is working on your furnace when it's freezing out.  I highly recommend Portman Mechanical.

I called a couple weeks ago on a Friday. I was told to call back on Monday. I called back on Monday and got a voice mail. I left a message along with my name and phone number. I never received a return call. I can understand a business being busy but there is no excuse for not returning my call.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it at my mothers house while she's in the hospital. She made a very rough day worse. Go elsewhere if you want to be treated like a human being.

I needed a 10' outdoor gas line run for a future generator, and hired Geisel HVAC to do the work.
On Day 1, two technicians came from Geisel HVAC in Elyria (one did all the work and the second tech was a go-fer) they spent 1 hour trying to break loose the couplings on the gas meter. I was told to call Columbia Gas Co., and have them replace the meter. Columbia Gas replaced the meter and locked it out until the work from Geisel was completed.
On Day 2, Geisel worked for 5 hours, completing the pipe work and a leak check; they found a leak at the furnace gas valve. The furnace was installed (by them) 2 years earlier and was still under full warranty, and repair was completed. I called Columbia Gas to have them inspect and turn on the gas. Columbia Gas noted that the Geisel job failed to 1)install to-code a pipe sleeve through the house wall for the gas line, and 2)still needed to paint  the outdoor above-ground pipeline. So, the work was red-tagged, and we were still without gas service.
On Day 3, Geisel came back to fix the code violations that required cutting out the new line they had just installed going into the house, and putting a sleeve over that new gas line plus paint the outdoor line.  They worked 3 1/2 hours.  After completing all work I was presented with a bill that listed 12 hours total of labor. After reviewing my security cameras for time (start/finish) I disputed their labor quote, pointing out the 3rd day of work was done because Geisel's techs didn't follow code, and had to re-do their work. Speaking with Zach, the tech's manager, plus his supervisor, they adamantly refused to adjust the total labor charge.
This is just a heads-up, that Geisel doesn't seem to know the plumbing codes or reconsider their error in charging for labor. I have read reviews on Geisel in the past that were negative, but Geisel would respond to the reviewer to make you think it was the customer's fault.  Well, you can decide, next time you hire them and they inflate the price to cover their mistakes.
Update: Within a week of this review Geisel HVAC operations manager reached out to me after seeing this YELP review and refunded me a dollar amount relative to six hours of the labor charge. I feel this is a satisfactory adjustment.

We lost water in our house Friday evening.  They showed up at 9:00 AM Saturday.  Replaced well pressure switch and water logged pressure tank.  After testing system, they found the well pump had burned up.  It was 20 degrees outside and they were not too excited about replacing the well pump on a Saturday in the cold.  They had it done in less than 2 hours.  Very professional, capable, courteous, friendly.  These guys are the best!!!  Highly recommend!!!

We used VIP plumbing during a major home renovation and throughout the whole process the entire team was professional, skilled and timely.  They were immediately responsive to any follow up requests as well.  Recently we experienced major issues with our sewer line and the team responded to both situations within an hour and worked diligently to repair and replace a 60 year old system that presented many challenges without a glitch during rain, snow and tons of mud.  My husband and I have appreciated their hard work throughout all of our projects, I can't say enough positive things about the entire crew and we have worked with every single team member.  Thank you VIP for getting our home in top notch shape and taking such great care of us!

I had been dealing with another HVAC contractor for years and it was a nightmare. Recently I had a boiler leak in my home and this different company not only failed to repair the issue they weren't truthful in that they actually caused the leak! Frustrated I contacted Geisel. Bryon, their boiler expert, came the following day and not only quickly diagnosed the issue he explained in detail the problem. Bryon was very professional, courteous and knowledgeable! I learned more about my boiler and it's maintenance in one day from Bryon than I'd ever learned from the previous other company! I was shocked at the price not because it was exorbitant but because it was so reasonable! I had been used to this other company gouging their prices. I couldn't be happier with Geisel and in one day they've earned not only my business but my trust as well!!

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

I can tackle a lot of home diy projects, bit plumbing is a weakness of mine. Litt's is always there with the right parts and advice when a job can be done diy. When the job is complicated, their staff is knowledgeable and thorough.

Anthony came very quickly (same day) and didn't stop working until our AC unit was fixed. Told us everything he was doing and gave us a fair bill considering the expedient service and quality/duration of work performed. He was also very nice and friendly. Will definitely call again (hopefully not too soon, lol!) and recommend to friends!

my landlord send this company to check on our heater, they ABSOLUTELY don't know what they are doing, they were using their phone to see how to fix the issue through google, and at the end of the day their conclusion was the heat pump is working on the roof so you should be getting heat, I was like but I am not that's why we requesting you to come check it, they were like we have 35 + years of experiance and everything is working well . I told them I am living here and I am not getting heat, they just left. not recommended at all.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!