Portman Mechanical

This company is by the BEST! Tim, Mike and Kevin are all seriously amazing at what they do.  Everyone is very efficient, kind, very clean, respectful, they have fun, and they do fair and HONEST work.  I have had them out to our house to put in a new furnace, heat pump, thermostat, switch our appliances from propane to natural gas, hot water tank and a few other minor things.  I couldn't be more impressed with this company.  I would HIGHLY recommend them!

Mike serviced my AC unit and did a great job. As a first time home owner he filled me in on a lot of things to look for with my HVAC system and water heater. I'll be calling these guys in the future for regular check-ups and service. Can't recommend them enough.

Above all else, Portman Mechanical will get the job done. We had a slow leak coming from our hot water heater that seemed minor so we just wanted them to take a quick look. Mike was the service man who came to help us and I trusted him immediately, he knew what he was talking about and yet was willing to explain it to my knowledge level. As soon as Mike saw it he knew that we would need to replace the whole system. He wasn't able to do it immediately but had me set up an appointment for the following work day to have them replace it. Jennifer was an absolute pleasure to work with on the phone and we got them all set to replace it. When Mike and Chris showed up to replace the hot water heater they ran into unforeseen issues with our water shut off. I had to call the city to turn off the water but they couldn't do it until the next day. While this situation was frustrating, Mike kept his cool and kept us cool. The very next day the city turned off the water first thing in the morning and Mike and Chris showed up right after to get to work. They were working with a  really weird set up from previous work done but they still got the new one installed with all the hiccups for the original quote price. I wasn't able to be there in person but if questions arose Mike was a phone call away and they really took care of it all. He even followed up that evening to see if there were any more concerns that I had. Mike, Chris, and Jennifer all were very pleasant to work with and went above and beyond. We HOPE to not need any more service in the near future but we know who will be our first call if we do need help.

Portman staff was extremely nice and responsive and respectful. They sent a tech out same day and fixed a major problem in less than a hour! Highly recommend!! Great service.

These guys are incredibly professional and courteous. They came to my mom's place in the Cleveland area, diagnosed her furnace problem within minutes and were able to secure a difficult-to-find part the same day.  They had her furnace up and running in no time. Their prices are very competitive and you get piece of mind that someone who really knows what they're doing is working on your furnace when it's freezing out.  I highly recommend Portman Mechanical.

Gave me great estimates and explained everything. We ended up hiring them to do annual (?) service/cleaning on our furnace to our (new to us) old house that definitely needed it. We also called them back to put in shut off valve on gas stove and standard pipe (had flex pipe) on water heater. Very professional and quick to reply.