Best Plumbing Services in Cleveland OH

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Twas the week before Christmas
And in front of the house
A gas leak was brewing
Alarming my spouse...

McHugh's Plumbing came out the week before Christmas in the cold to replace a leaking gas line in front of our house. This was the only company that took our call on a Saturday, was able to come out the next day, and could get a team together to do the repair in a couple of days. Very detail oriented, responsive, and professional. Highly recommend!

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

Made an emergency call today after waiting for another company to come out who didn't show. They were out within 45 minutes and did a great job. Cleared my drain problem and explained why and how to prevent future problems. Anthony the owner called me back within minutes from leaving a message after hours. John and his apprentice were kind, prompt and effective. Can't recommend them enough!!  Thank you.

Called and made an appointment with them  and Brian was to come out on Thursday August 11th at 2:00pm.  He called on Tuesday to say that he could not come out on Thursday and could he come out on the same time on Wednesday. Called the Plumbing Source  because as of 3:30 on Wednesday he still had not showed up and was told he was on his way, however I did explain that he had spoken with my husband and he had told him that he would be out at the same time as he was to have been on Thursday, however the Plumbing Source stated he said he would be there between 3-4 on Wednesday.  My husband stated that Brian said he would be out at 2:00 on Wednesday and never told him it would be between 3-4. Had to cancel the appointment. Will call another company. Had used the Plumbing Source for a previous job without any problems.

I will remain a devoted customer to Buckeye Plumbing.  (a few years ago) They had facilitated a replacement well, which is never a good thing.  They were able to work with me and do some sort of financing.  Very pleased with the service we received.

I signed up for Geisel's service contract for my home approximately three years ago. They come out to my house and perform a thorough inspection of my central air in the spring and my furnace in the fall. Every time they come, the workers are courteous, they put paper shoe covers on and they explain everything that they do.  Their rates seem to be very reasonable and they are very prompt. Last Sunday, my air conditioning went out, I called on Monday and they were able to come out Tuesday morning. Within one hour, they had the problem fixed. I highly recommend them.

I called for a service due to a 30 psi valve not sealing. I did not receive a quote until the valve and expansion tank were removed. I was charged 400 for changing a 20 dollar valve and a 30 dollar tank. Total time on job 1 hour. I was ripped off. I asked for a ball park quote 3 times before the system was taken apart. I didn't get one until after. I will never call this company again. I am going to fill out a negative BBB complaint. I am a senior citizen and a retired veteran. The replacement of the tank involved removing 1 nut and the replacement of the valve required the removal of 2 nuts.

We used VIP plumbing during a major home renovation and throughout the whole process the entire team was professional, skilled and timely.  They were immediately responsive to any follow up requests as well.  Recently we experienced major issues with our sewer line and the team responded to both situations within an hour and worked diligently to repair and replace a 60 year old system that presented many challenges without a glitch during rain, snow and tons of mud.  My husband and I have appreciated their hard work throughout all of our projects, I can't say enough positive things about the entire crew and we have worked with every single team member.  Thank you VIP for getting our home in top notch shape and taking such great care of us!

Lazy plumber with no skills.  I had the misfortune of this company getting getting assigned to my home warranty claim for two bathroom sink faucets and on my tub.  The person sent out has absolutely no business being called a plumber.  He was not able to take apart either simple Kohler sink, but thought he could get similar replacements...I'm happy to get them replaced but sheesh, you can't even take it apart and try tightening?

Then before trying to look at the upstairs tub plumbing at all, he started to sell me on how there's nothing he can, he'd charge $1,500-$3,000 to repair the tub, and maybe I should just redo the whole bathroom.  When I told him I'm not interested in that and I just want the tub repaired, he went out to his van for over an hour, then came back in to tell me his boss doesn't want him touching it, even with access he would not look at it.  I did remove the panel and he still wouldn't even go upstairs again!  He instead falsely reported it as a jacuzzi without access to the home warranty company to so my claim would be denied.  That's completely untrue, it's a regular soaking tub, and there is an access door (pictured) that I offered to open up.

I then called the dispatcher who arranged the appointment with me to report this behavior, and complain about wasting three hours of my work day to get absolutely nothing accomplished.  They didn't want to hear any of it, kept talking to me about not being a carpenter (totally irrelevant) and that even with access he doesn't have knowledge of bath tubs.  Really??!  THEN HOW IS HE A PLUMBER?!  I have absolutely no plumbing expertise but it took me all of 30 seconds to loosen the hose.

Now I've been on the phone with HSA home warranty for over an hour (and still am) trying to refute the false information given for denying my claim.  If Pete didn't want to work today, he should have just stayed home.

I can't speak for the other services this company offers, but if you are in need of a plumber: do yourself a favor and call ANYONE else!

We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.

Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.

Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.

Great service. Fast, on time. He helped to troubleshoot an issue with my smart thermostat not working. Discovered it is indeed a defective thermostat and not the connections or wiring. And showed me how to hot-wire the AC to stay on until I receive a replacement thermostat device. Highly recommend!

Very timely, professional, friendly. Upfront with pricing and got the job done safely and cleanly. I will definitely use them again if needed.

Husband out of town, water tank broke and required replacement.
They were responsive but I felt they took advantage of me and charged me $2100 to replace the tank. I called the owner and told him my concerns and he tried to minimize it by saying I had their best guy on the job! I didn't realize their prices vary on the person they send out!
The guy was in and out in less than 4 hours! This is a company that takes advantage of people in a unfortunate situation! BTW I don't mind paying extra for same day work,  but feel this was extreme and a total rip off!

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.