Best in Cincinnati OH

Massie Creek Plumbing is such a great group of people who care.  I've had them out on emergencies and regular plumbing issues, and they have always come through for me.  I had a basement flood from a broken toilet and they worked with our contractor's schedule to help finish the project.  Our farm was hit hard by the Beavercreek Tornado's and they were live savers.  They made the time and stopped by to help with my water issue as soon as they could get here.  They fixed the broken pipe and was able to get water to my animals.  They were fantastic.  I will always use them for my plumbing needs.

Bob, and his dad before him, have done my in-law's family plumbing for decades. He's our absolute go-to guy! His knowledge and response times are excellent and his pricing and treatment are always more than fair. No worried about getting ripped off with this guy!

The guys with drain smith are amazing. Fair pricing that you would trust sending them to your moms house. They came very quickly and tried for almost 1&1/2 hrs to unclog my main line. They went above and beyond what I was expecting. I highly recommend them!  They also offer great rates on drain lining instead of digging. I'll be using them for this in the future.

I had a list of plumbing projects that I wanted completed for my own peace of mind. The projects ranged from replacing the kitchen sink, faucet, garbage disposal, putting in a shut off valve to the outside faucet, replacing valves and/or washers in the bathrooms/laundry area and rebuilding a toilet. Nothing was urgent. Jeremy listened to my list on the phone and came over that afternoon to see the projects. The next day he called with  bid which was reasonable and I accepted. He was able to schedule my projects, complete them in a timely fashion and at the bid price.  I highly recommend.

Vince S

Plumb-Tite came to our rescue when we were let down multiple times by another company.  John came out to the house on the weekend (very convenient for us full-time workers), was very knowledgeable, and gave us a fair estimate that was half of the estimate of a well-known company.  When it came to complete the job, they showed up on time, they made sure to keep us informed of progress, did a pre- and post-camera scope and made sure we were satisfied with the job before they left.  They also scored points for honesty by pointing out how they inadvertently damaged a small pipe when working in a tight space. They went out to get a new pipe to replace that. We would have never known had they not said anything.  We wholeheartedly recommend them and will absolutely call them if we need plumbing services in the future (let's hope we don't!).

Overstated the job hours and added travel time to overcharge me. Charged me for 2 hours for a 1 hour job.

Give these guys a wide berth.  We were new to the Cincinnati when we made the mistake of giving them a call to fix some plumbing issues in our home.  That was a major newcomer's mistake.  The first time, they sent out a plumber to unclog two drains, and a clogged, and leaking toilet.  After paying around $400, the drains seemed to work, but the toilet continued to leak, and was still stopped up.  I called, and asked them to send the plumber back to fix the toilet.  They sent a different guy, who arrived over an hour late.  Then, he looked, and told us he didn't bring the necessary equipment to unclog the toilet.  He left, to go back to the office, and fetch it.  He was gone for over an hour and a half.  When he got back, he used his equipment to snake out the line.  Altogether, he was at our house for less than one hour.  Two days later, we received a bill for almost $500.  They expected us to pay for the hour he was late, and the hour and a half that he spent fetching the proper equipment.  When I called to speak to the owner, I was told by an extremely rude receptionist that the owner would not talk to us, and if we didn't pay promptly, they would put us into collections (we had only received the bill that day).  These people are strictly out to grab your wallet.  It turns out there are competent plumbers and professional plumbers in the Cincinnati area, it's just not these guys.

Had a small issue today with my main line pipe. Called and they were at my house in less than an hour. Super respectful of our house, and they did a wonderful job resolving my problem. These guys are for sure #1 in the #2 business. Next time I have a shitty problem, I will call this company. I highly recommend them!

I called about a sump pump issue I was having. When he answered, I explained the problem and asked if he might be able to come out. He confirmed that it sounded like a job he would handle, but noted that he happened to be on the road at the time and asked if I could hang up and call back to leave my particulars on his voice mail. He said he would get back with me once he had a chance to stop and look at his schedule. That sounded perfectly reasonable, so I did as he asked leaving my details on his voice mail.

That was two weeks ago and I have yet to hear back. I moved on to look for plumbers that might actually follow through on their work.

We have been customers with A-Abel for many years and have been very happy with their service.  Our most recent need had to do with a slow running shower drain,  the entire clean out took less than an hour.

We had Wake Plumbing out to check out a newly installed toilet that would start running at random times.  Jim from Wake stopped by and diagnosed the problems really quick.  It was a simple fix he was able to make and charged a reasonable amount for the visit.  I would highly recommend them!

Update:  The next day there was some small leaking.  Called Warranty company again, found out flushing WAS covered under the warranty but they wouldn't send a different company out, so Smith came back.  Said I needed a new hot water heater, told me how I needed all these things that wouldn't be covered by warranty.  Gave warranty company an estimate, and I would have paid another $500 out of pocket after warranty paid their part - and another $200 on top of that to remove the old hot water heater.

Called another company (Jolly Plumbing) to get an estimate.  Total price $843, including removal.  All covered under warranty.  Since they weren't contracted with HMS I had to pay it out of pocket and get reimbursed but instead of paying $700, I paid $0 after the reimbursement.  

I can't say enough bad things about this company.  Rip off artists, rude, condescending, etc.

Buyer beware. Service experts is a national company. If you're looking for locally owned, look elsewhere.

They came out and performed the service but provided no details as to the final bill.

You can tell when companies are focused on profit instead of creating customers for life.