Best in Cincinnati OH

I have used Jacobs for several years. Locally owned family business. Always honest, fair, and do great work at a reasonable price. I had a problem with an exterior drain that collapsed due to use of crappy construction material. Did a great job fixing it and I referred my neighbor when they had a similar problem. They recently fixed a mess we had in our downstairs half bath due to new floors we had put down. Both the pedestal sink and the toilet were challenging due to the difference in thickness of the flooring. They fixed the mess made by the installer of the floors at a reasonable price. Brodie and company are great to work with.

I called Patterson Plumbing on a Thursday for a major plumbing issue involving a leak inside a wall and was told they would come sometime on Monday, nothing more than that, no time frame at all.

Having had recent surgery,  on Monday morning I needed to pick up medication and left my house for approximately 30 mins during which time, Ray, an employee, called and left a message saying he would be there in a few minutes. I returned the call and was sent to VM where I left a message that I was almost home. When I arrived 20 mins after his call, he had come and gone..

The problem wasn't that.

I called to reschedule and Ray was very wishy washy about days and times. He did say they scheduled between 830am and 1230pm, and 1230pm and 530pm. They never had given me any time frame whatsoever or I would have had no problem being home.

I spoke to Ron, the owner, in a polite and courteous tone, to let him know I hadn't been given a time frame of AM or PM and he completely BLEW UP! I continued to be courteous but he continued to rant. He was totally out of line. What kind of business man yells at customers? I wouldn't want to do business with him, nor would I suggest you do.

I do recommend Russell Plumbing who I've used in the past and will use now.

Tar in Plumbing wrote an untruthful response to my post of poor service.  Called the office was plumber was here.  The woman was rude and I could hear her saying I am a complainer and to leave.  The plumber was here maybe 25 minutes and he seemed unconcerned about my plumbing issues.

When Bob Jones Plumbing blew us off after a call back for some work they did a year before, we called ARLINGHAUS.
They are very responsive, informed, smart, reliable, good rapport.
We had used ARLINGHAUS for some HVAC work, and now for plumbing.
Alex, our tech, is just the best. He'll be coming back next week to finish some water heater work. We highly recommend ARLINGHAUS.
Thanks Alex and ARLINGHAUS.
Marilou & Jim Lee

Surprisingly I had a great experience with Adam Holtmeier, one of the five family members running the company.  Adam was professional, knowledgeable and a very experienced plumber. He installed a gas cooktop for us.  I never ask a tradesman for an upfront quote when calling them.  That is an unfair question if they haven't seen the problem

Clearly marked rates, punctual and doesn't leave until the job is done. I found my neighborhood plumber.

My daughter and future son-in-law had Schneller Knochelmann come to their home to install a kitchen faucet they had already purchased from Amazon and to reconnect a garbage disposal that was already in the home. I was there when they arrived as my daughter was at an appointment and future son-in-law was at work. They told them that they would give them the cost when they arrived, which they did not do. They then proceeded to charge them $600+ for the work. They charged $264 to install the faucet and $264 to reconnect the garbage disposal. In hindsight, my daughter should have refused to pay them but she was to quite sure what to do. They were not even there an hour and a good part of that time was the main guy training another guy how to do things. To put in perspective how this is absolute robbery, we had an extremely reputable well known plumber install our new kitchen faucet and were charged $129. They called to complain about the charge and Schneller Knochelman would do nothing. Beware, only use Schneller Knochelman if you want to get ripped off. They should be ashamed for ripping off young homeowners!

Steal my money never complete the work they were hired to do. Stay away from Fred and Kenneth. Scammers!

We've been having issues with water pressure in our new home and called Utz to see if they could come out and check out the issue. My husband called in the morning and spoke with the secretary who was very sweet and told us she would have a plumber contact us directly. We waited for maybe 2 hours then the plumber called my husband and said he'd be here around 1pm. At this time it was 10AM when we spoke with him. My husband told him we had to pick up our son from school around 3pm and the plumber said he'd be out before then. The plumber never showed up and never gave us the courtesy of even calling us to let us know he couldn't come. Needless to say we contacted another plumber to fix our issue. Very disappointing

DO NOT USE THIS COMPANY!!!!  VERY UNPROFESSIONAL!
We are in the process of selling our house and purchased the HSA Home Warranty.  Unfortunately, our air conditioning froze up on Saturday and I called to make a claim to the Warranty Company.  They stated they would have a contractor contact us.  We did not receive a call, so I ended up calling Thomas & Sons Plumbing on Monday morning (per the Home Warranty Company, as they were assigned our claim) Their voicemail was full, so I was unable to leave a message.  I called back an hour later.  The gentleman told me he would call me back in 15 minutes, as he was driving.  I waited over 2 hours and had to call back.  When I finally got ahold of someone, they told me their next available appointment wouldn't be until Thursday.  So I scheduled Thursday and they told me between 1:00 - 3:00.  I called on Thursday around noon to find out what time to expect them.  They told me they didn't have time to do it and they could reschedule me for Monday.  I told them that was unacceptable, as it was going to be 90 degrees today and I had made arrangements to be off.  I missed their phone call at 2:59.  They stated they were in my area and I needed to call them back for our appointment.  I called them at 3:05 and left a voicemail.  Called them again at 3:08, they answered this time and said they had already left my area and they were not going to honor my appointment. I stated they were supposed to be at my house 1 - 3, I was at the house, no one had been there.  They stated they called another customer and were not coming for my appointment.  I then said, so you are telling me I need to contact our Home Warranty Company and tell them you are refusing to do the job, after I have waited 3 days for this appointment.  They hung up on me.  This has been a horrible experience since the very beginning and I should have researched BEFORE, I agreed to have this company even scheduled!  I agree with all of the other reviews, STAY AWAY from this company!  Choose someone else for your plumbing needs!