Best Toilet Installation in Charlotte NC

Very helpful and honest. Helped me with my issue via text and gave me some things to try, before determining a visit was needed. When he got here, he was professional, fixed my problem, explained things in a way that made sense, and gave me advice about the issue in the future. No upsells or push for more work. The only plumbers I will use moving forward!

Option One Plumbing was excellent in every respect! Ted, their tech, was efficient, professional, and even friendly late on a Saturday after what must have been a long day. I really appreciate the work of the entire team, from the initial scheduling, regular updates throughout the day to let me know of changes in the tech's ETA, and ultimately fix my tankless water heater without trying to upsell me something I didn't need. They initially quoted me a $99 fee for the after-hours weekend visit, and in the end that is all they charged since Ted was able to fix the heater without additional parts. Thank you, Ted and Option One!

My review is based largely on the level of E.R. Plumbing's customer service.

My water heater was leaking badly from the top of the tank and I was able to figure out that the expansion tank that sits between the water heater and my water supply was punctured. I could've done the repair myself using a $40 replacement tank from a big box store, but ultimately I decided I didn't want to overlook anything.

A technician was able to come out that afternoon. I explained my issue and that I wanted them to install a new expansion tank (I did end up purchasing one myself) and also inspect the system in case there were other problems. I was told that there was a minimum fee of $110, even though it was probably going to take only 20 minutes. I cared more about the peace of mind though, and I was thankful they were willing to use the tank I bought -- after tax and the service call fee, I'd end up paying over $200 for labor.

By the end of the visit, I felt like the service didn't measure up to the price. I wrote a review about it here and the owner (Dave Parker) replied right away. I went for the afternoon but by the time I got back, I had a couple of emails and missed calls too. I emailed back and forth with Dave throughout the next day and he went way above my expectations to make things right again.

I chose to remove my original review because I believe my experience was uncharacteristic of the service that the company wants to provide. They might not always hit the mark on the first try, but they're willing to hear genuine feedback and they'll go out of their way to make sure that you can rely on them again.

One note about the phone number on Yelp -- it might take you directly to a voice mailbox. If you need to get someone on the phone right away, try calling the number on E.R.'s website.

Professional and efficient! I am so happy to have Carolina Plumbing Pros in my back yard. Thank you for consulting a few projects in my home and assisting with a valve repair. The plumber was courteous, professional, and trustworthy. It's been a few weeks, and everything is holding up great.

I can't say enough good things about All Hours Plumbing! They called me back on Christmas Eve at 3:00, had me send photos of our frozen tankless water heater, and walked me through how to resolve the issue. If we ever have any plumbing issue, they will be my first call. Great customer service!

SUPER SUPER SUPER Service. Great guy, fantastic work, excellent problem solver and very very fair price. ( much better than anybody)!  You can't go wrong!!!

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

Third time and it just keeps getting better as these guys are the definition of excellence of execution as Daniel Payne showed up ten minutes early, identified the issue with my water heater, explained it in an easy to understand fashion without making me feel like an idiot haha, didn't try to upsell me on a new heater, and last but not least, fixed the issue no problem.  I will continue to recommend these guys to everyone I know as they are honest, fair, personable and trustworthy.  Fantastic work option one!

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

Customer service was good but got charged outrageously. It wasn't an emergency service and made an appointment. Got charged $540 for a less than $50 part I could have bought. Service guy showed up at 8AM and was finished by 8:40 AM. So not even a hour worth of labor. My mom doesn't speak English very well and I was here to help with translating. We feel like we got taken advantage of. Should have shopped around for a better quote. Not impressed with the amount they charged us. Granted they gave us a $30 dollar off coupon but still upset about the up charge for the part. Can't give zero stars. The plumber was friendly so I gave a star. Posted photos of the invoice, the part that was installed, and a quick search on the same part.

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

Slam dunk choice for plumbing help.  Ken was absolutely straightforward in his analysis of my problem (water heater), creative in trying to find less expensive solutions than a complete replacement.  Equally, if not more importantly, he followed up on each visit he made to make sure we were happy and to answer any questions.  Definitely made us feel we were in good, trustworthy hands.  We recommend him highly.

I had Chris come over to install a garbage disposal today.   He brought an associate as well.  Together, both were professional, clean, worked swiftly and most importantly, made sure we were happy with the completion.  From a personal experience, I would recommend him/associate for those seeking service.

They replaced 2 master bath faucets for us.  Work was done quickly and effectively.  The guys were friendly and even took time to replace an unrelated drain cap that was broken.  I would recommend!

We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday. But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

My review is based on what is commonly called Dirty Sock Syndrom I bought a new heating and A/C unit in 2018 from Morris Jenkins and after the first year I started to smell a bad odor when I first change over from the heater to AC and vice versa.   I have to wait a day or so for the smell to leave the house. I might add that I did buy an Air Scrubber when they installed the unit and even that keeps burning out. I have gone through four Air Scrubbers since then and no one can tell me why they keep burning out. Each time I ask the Teck to talk to a supervisor and each time I get the run-around or he's not available. My old unit never smelled like this, so why does my new one smell? So now I am stuck with new smelly Heating and AC unit that can't be fixed. I am going to drop Morris Jenkins and call someone else to service my unit!!

We had a true EMERGENCY tonight and the woman who answered the phone not only seemed disinterested but she was annoyed. She first quoted me $150 an hour (which I wrote down amongst all of my notes from trying to reach a reputable plumber) but then as I was trying to see if she was going to get someone here faster than another company who gave me a 3 hour window, she told me it would be $175/hour. Now that's dishonest, tacky and inexcusable. I would have paid whatever. I found a great company who came directly out and helped us. No thanks to Dickerson....

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.