Best Emergency Services in Charlotte NC

Very professional, prompt service. Jason came out had the problem fixed in no time. Would definitely recommend and will be recommending to anyone who needs a plumber. And he was very clean and left no mess behind.

Daniel came out right away, diagnosed the problem & was able to fix and update the toilet at the same time! Yay!!

ER plumbing was called to our townhome complex in the middle of the night to repair a water main break that a previous plumbing company just made worse.  As soon as they showed up, they had a plan in place to get water back on to the community.  Mike, Terry, Leonard, and Boyce were all professional and did great work.  Mike stayed on site for over 12 hrs and was very knowledgable, answering all of our questions.  He made sure the job was done right and wasn't going to leave until we had water on and no leaks.  I definitely recommend them and will use them again in the future!!

I was replacing a bathroom vanity on the 1st floor.  I ordered the vanity and bathroom faucet and attempted to install but was having difficulty with the connections as it wasn't reaching.  They came out and fixed the issue.  I really thought their team was professional and even adjusted to an earlier time.  Only drawback was the pricing was steeper than I would have expected.

It was my first time using Pure Flow plumbing. After calling 12 other companies for an emergency repair they were the only ones to come right out. The guys Taylor Bridges and Corey  that came out to do the repairs were extremely knowledgeable and professional. They cleaned up after themselves when the work was done, and even went the extra mile of pressure washing the road from where mud  had ran off from where they had to dig a pipe up before they left. Highly recommend them if your in a pinch and want it fixed ASAP

I called at 8pm they would have came out rite away for a fee but I said it could wait they showed up at the time we agreed on . Lundon was my tech very knowledgable we discussed all my options was a tad pricey but you get what you pay for and it was worth it I got a new well pump new bladder tank and hot water heater took bout 5 1/2 hrs . Great job Lundon

Chad was great! It's so hard to find people who know what they're doing and who actually communicate. Chad was in touch regularly about our job. He showed up on time. Did excellent work. And was just generally a pleasure. There is a good reason he has Professional in the name of his business.

My last plumber scammed me then left without proper inspection and permit. Luckily i called Seth. His team came out the next day to performed quick service and reasonable price. They're very professional, no BS. 6 stars for Seth and Scott. Thank you

We live in Charlotte, NC and our kitchen sink was leaking after our home remodel.  We called Precept Plumbing and Chris came to the rescue! We had other plumbers try to fix the problem but Chris was able to quickly diagnose the situation and resolve it in less than 45 minutes. We highly recommend Precept Plumbing for your plumbing needs.

I had Chris come over to install a garbage disposal today.   He brought an associate as well.  Together, both were professional, clean, worked swiftly and most importantly, made sure we were happy with the completion.  From a personal experience, I would recommend him/associate for those seeking service.

Great job and great work,promt service and very reasonable,I would highly recommend this company

Chuck is da man! Very easy to get ahold of ... delivered the work professionally and quickly! Price was just right! I will use Chuck in the future for plumbing services! Thanks Chuck!

I'm currently purchasing a home and asked Roto Rooter to come out and inspect the sewer line. I made the appointment days in advance and was told that the technician would come out between 8am-10am. I even called early in the morning at 7:30 to confirm, and was told again it would be between 8am and 10am.  I scheduled the appointment with my realtor (because you cannot enter premise without a realtor being there since I am only under contract) and we waited, and waited, and waited. I called back and was told no one had been scheduled for the service and it would be closer to 10am.
10am came and went. I called again, and I was scolded by the person on the phone that most technicians give a 4 hour window. I was told over 3 times that it would be a two hour window and told him so. They told me it would be more likely they would come around noon....so over the 4 hour window. I am completely disappointed because I tried to give more information than not, explaining I had a tight window and could only be in the house a certain time. They were sympathetic but didn't offer a resolution and could not give a time frame. We left the house after waiting 3 hours disappointed.

I called again to cancel, and they told me the technician would be there around 1pm...5 hours after the said 2 hour window would start.
I wish this business was more respectful of the time and customer service. I understand things happen but 3 out of 3 people didn't offer to reschedule, to give an updated time, make the matter urgent or apologize for the inconvenience.

I can't say enough about this company.  I called them Monday morning and they were at my house within an hour that same day.  They cleared my laundry drain quickly and tested it a few times before leaving.  Their price was less than half of the quote I received from a competitor.  I will most definitely be using them again.  In addition, my son said the gentleman that came out was a super nice guy.  Very satisfied customer.  Thank you Pay Less!

he/they handled my changing my back-flow preventer outside & went above the service required to fix the problem. made it so we can remove the brass preventer in the winter to keep it from freezing. cool fix. loosen a couple of big nuts and take it off!
ask for lucas!

This company installed a water heater for us. Part of their sales pitch is to service and clean/flush for the life of the unit.  Is the heater is having some problems and needs it's first service and this company won't call me back. I have texted Dustin Williams and called, he hangs up on me and tells us we have the wrong number. Don't do business with this company unless you don't care about service after the install. Any implied warranty from them is useless.

This is an update of my initial contact review and encapsulates the final product.  Let me say this: Craftsmanship without gouging or taking advantage of the customer.  My leak was the result of two faulty water heaters.  It was a project that took almost 10 hours to complete due to the confined spaces that our plumber (Shane) had to manage.  With this new installation we also replaced a damaged faucet from recent work done in that area AND installed a main water shut off for the home owner.  A tad more expensive than my self-install at another house, the cost bringing everything to code with quality equipment was worth it

Lastly, some of the little things stood out, especially if you are concerned with security:  I received follow-ups from the Dispatch Team and when the technician was en route, I received a text containing his background and photo.  You immediately know what your tech looks like.

Lastly, I did receive a call back from a competitor.  Sight unseen he provides a quote of $500 to fix the leak.  BS.  FWIW, the service call from Go Green was $69, not $500.  Buyer beware of others----if it doesn't feel right, your instinct is probably right.

I will use Go Green for future plumbing needs.

Although I have replaced several toilets over the years, I decided that I am getting old and I didn't want to spend all day doing the job.  So I arranged for Morris Jenkins to do it and they sent someone the next day.  (It was not an emergency.)  Jared Davis arrived on time to replace my toilet.  He accomplished the job quickly and efficiently.  And because the bolts securing the bowl to the PVC ring had rusted, he used a cordless oscillating tool to cut the bolts free without damaging the PVC ring.  (There's no telling how badly I would have botched that.)  Mr. Davis cleaned up after himself, left the bathroom floor cleaner than it was when he arrived, and took away all the trash.  Note:  I used the Morris Jenkins app to schedule the visit and it worked great.  Overall - A great experience.

I felt that the technician was more interested in upselling instead of listening and diagnosing problem.  We had a clog/blockage in drainage piping under house that was causing backup of septic into house (we believe due to construction materials getting into drain from remodel we had just had done in bathroom). We were wanting likes snakes/scoped to make sure clog was resolved and no further issues.  Technician tried to convince us that we needed to repipe drainage pipe for whole house which was not wanted or needed.  We had lived in house three plus years and no issues prior to bathroom remodel.