Best in Buffalo NY

Update: Plumbers came out ASAP. Emergency situation arose from an accidental, unforeseen, toilet supply line bursting on my second floor master bathroom. Discovered at 4 AM nonetheless! Not what you want to wake up to out of your sleep! I thought I was having a very bad dream, but unfortunately this was very real. Water everywhere on the bathroom floor, ankle deep. A burst supply line squirting water uncontrollably. A shut off valve for the house in the basement that would not turn off. Maybe rusted or corroded over time, unknown to me.

This escaped water from the toilet flooded my first floor kitchen ceiling and walls. And that is now a whole other bigger problem - water damage to drywall that needs to be remediated. Not fun. A headache, expense and inconvenience that will take many days or weeks to resolve. Ugh.

These plumbers promptly changed out the toilet supply line in both my bathrooms, and also installed a new service valve for the house. Nobody calls a plumber at 4AM for planned projects. But when you need fast, efficient, professional plumbing help, like I did, these plumbers will take care to help you and mitigate water damage on your property. I'm so glad I called them. They know what exactly to do!

Initial review: Trouble shooted Plumbing problem over the phone. Plumber was able to determine problem with a call and texting of some photos. Knowledgeable, efficient and very professional. Will update review soon, issue is being worked on at the present time.

Combat plumbing came thru once again!! We woke up to a leak underneath my bathroom sink this morning. I was able to book an appointment with Combat plumbing immediately. The service was prompt, courteous, and thorough. This is the second time I have trusted Combat plumbing for my plumbing needs. They have done excellent work on both occasions! Thanks again Combat Plumbing!!

If I can leave no stars I would.  I'm not one to leave reviews but I feel I should look out for others beware.  The owner Kevin seems to be a very arrogant guy.  For a business owner I expected someone with a little more professionalism tried getting him to do a job a couple months back still haven't heard back from him.  Don't waste your time, terrible service.

On 6/29 My boyfriend has booked an appointment today 7/1 for a plumber to come out to the duplex we are trying to purchase to see why there is plumbing issues and to have the issue resolved. Now we aren't living in the home so we've had to go back and forth w/ the relator and the tenants living in the home. This company refused to give us anything less than a 12pm-4pm time slot for an appointment, inconvenient since we don't live there but workable.
Today, we have been waiting around for 3 hours (12pm-3pm) for the appointment, waiting to drive over to the property. At 3pm we receive a call that they are too booked up for the weekend and will not be honoring the appointment and it would be canceled for the day....
With the stress of buying our first home and trying to figure out all we need to do this is the last thing that we needed. What poor customer service, I will never recommend this company or return to them.

Called them yesterday with an issue, asked what it would cost to have someone come out and write up an estimate and when they could have someone come out.   Woman on the phone was pretty abrupt.  She quoted the fees for them to come out and give the estimate, but told me she would have to call back with what times are available for an appointment.  Glad I didn't hold my breath as it took a full 24 hours to get a call back!  Granted it was not an emergency situation (I cannot use my shower, which is annoying but easy to work around), but I wouldn't call them again.  Obviously, cannot comment on the quality of their work but they seem pretty unprofessional.

So bad the people on the street would set up chairs in their front yard and watch the show. Under sized feed to compressor  used my shirts to cover holes on top of ductwork they cut wrong
They are just brutal

Great service.  Very up-front about what needed to be done (snaking the main sewer line) and came in WAY cheaper than RotoRooter (who did the same thing year).

Highly recommended.

They are awful.  Our furnace and A/C unit was installed by them awhile ago (by previous homeowner).  The furnace stopped working earlier this year (April) and we called to have it looked at.  They came out and although we had let them know that we receive HEAP, the guy wound up charging us nearly $100 just to look at it and tell us what we already knew.  In fact, the guy placed paper clips into the heat sensors and actually left them in and never even put the screws back in.  He then told us we needed a new furnace for another $2500 or so.  After talking with Reps from HEAP, we were informed that we should NOT have been charged for the service call as HEAP recipients get this covered through the HEAP program.  They told us to call Zenner & Ritter and let them know they needed to refund our money.  We talked with numerous people at Zenner & Ritter about this and they said they would NOT give us our money back (And they never did!).  Also, the guy who did show up on the service call was very condescending and a total know-it-all or so he thought.  Very unprofessional and nasty to say the least.  I did let Zenner & Ritter know that I was going to post about our horrible experience online to help others avoid making a huge mistake and they're response was....go ahead....we don't care!!!  So, our advice....DO NOT USE ZENNER & RITTER....They are crooks.  They only care about taking your hard-earned money.  Your satisfaction is NOT guaranteed with them.  This company is garbage......Don't get sucked in.....you'll regret it!!!

Had a bad experience with this company, Called to fix a leak at my stationary tub, They showed up and complained about how busy they were. Said they would be back 8/21/2015, Then called and said they were to busy, could not help us What kind of answer is this, The person that was here called me, not Drain Doctor, I will never call this company again for anything in my life, and I will spread the word. Rate -5

I had left two calls over a two-week period and got no return call. I Called back a third time got somebody on the phone and asked them to service a furnace they installed for me.  She told me they don't service that furnace anymore with a bad attitude, and hung up on me

Prices are at the top. It is worth paying top dollar if the work is done right.  When the installer tells you that he will be back to install something that is left to be done on the job and it is included in the amount your paying today then tells you a week later that your mistaken (after you have over paid for the job already) you get a ONE star all day long!!  Installers name was Jerry so get it in writing.  His word is not good enough.

This place preys on single women. They try to tell you that you need a brand new conditioning unit when all you need is a $40 part. *I know this because this is exactly what happened to me.* they told me i needed a brand new $3800 air conditioning unit .  I asked why can't i just have the part replaced  ( a new fan blade) and they told me the part was discontinued and they couldn't get the part. The woman at the desk (apparently the OWNER ) told me she called ALL of her distributors and she couldn't get the part. She also would not disclose who her distributors were when I asked.
I looked up the part myself, found it online for $40. It was shipped next day air.  I installed it myself in 15 minutes.
This place LIES to you !!!!! I wish I could give them 0 stars - but this site won't let me.

Have used in past with out issue. Today have full house back up, called hours ago and made emergency appointment. Appointment between 3-5 today. Very happy with that.

they call at 2:30 and inform me the appointment has been moved to next Friday. Like that would be ok with anyone. And then made some statement that discounts offered do not apply.

promply hung up and will never call again. The thought of trying to find plumber now at 3 pm. When I called them around 10 am.  They stink big time!

ron