Best in Buffalo NY

I've known and used Brendan for many years. Always honest and reliable. I've always recommended him to friends without disappointment

Exceptional company. Everyone I have worked with has been great. Great work and awesome plumbers.

I struggled with hard water for years. My home sits on a rural plot, surrounded by wheat and corn fields, fed by a artisian well, and in close proximity to a limestone mine. Once my cheap water softener died, the lime and calcium deposits began to destroy my appliances. The dip tube in my water heater broke. The pressure tank began to take on water. My dishwasher began to fail. Clothes weren't getting clean. We had to drink bottled water.

Enter Mark's Plumbing. They analyzed the water problems, recommended a carbon filter, new pressure tank, and a potent new water softener. We also added a Navien on-demand tankless water heater, pressure regulator, and venting.

The difference is night and day. Mark and his team were fast, professional, and were done within the day. The system works better than expected.

I trusted Mark's Plumbing with my home and was rewarded with a professionally installed and comprehensive system that exceeds my expectations AND increased my home's value. If you need a problem rectified, I highly recommend Mark's. They know water!

Roofing team is fabulous!  Not so for plumbing and heating.  Had problems with every job they did - they are very slow, if they respond at all to calls for return visit to fix problems in plumbing.  We finally had to hire another firm to complete the project and repair their work.

Saw the reviews on line, and they were quite favorable, so I decided to call Jeffrey Plumbing first, and I'm very glad we did. Jeffrey was very knowledgeable. He explained to us what he was doing, so I even understood what he was saying. I do not know too much about plumbing. He was very professional but yet friendly. His work was reasonably priced. If you want something done right I would highly recommend  Jeffrey .          Sandra Wrotecki

don't use this company! sunset plumbing & fire protection. this company takes you money and forget about you. Paid them August 2nd 2016 it's now May 6th 2017 still waiting for them to get my plumber job inspected by Dept of Buildings NYC.

Taylor Minx was very helpful in diagnosing our problem and fixing it.  He put in a new sump pump.  Great installation.  Quality service.  Would recommend.

After feeling the humidity going sky high and my thermostat reading 75°
I noticed my carpet in spare room was wet, so I opened the furnace room panel and it was all wet and dripping on the floor into the room next to it. The guy who serviced it last did a bad solder job so they finally fixed it 2 days ago. 4 different ppl have worked on it! If it leaks again and my carpet gets moldy  I'm gonna get a new carpet at their expense

just found out that he installed my surround shower very badly.I had leaks and tried to recaulk only to pull pieces of wood that was used to seal up space.Really bad job that will have to be totally redone.I didn't notice until two years later when i went to recaulk.

Just had a new hot water heater installed and a clog cleared. Not very happy with the service. The short version is that I felt kind of railroaded and possibly taken advantage of. The long version to follow:

I had a leaky hot water tank and this company came recommended. When the guy showed up I took him to it and left him to do his work. When I next looked in, I see him already carrying a new hot water tank in to install. No consultation. No Yeah, it's beyond repair, it has to be replaced. No discussion of brand, size, performance, etc. They installed an AO Smith--I have no idea how this brand compares but I'd read a lot of complaints about them on another site so I'm a little dubious. But what if I wanted to take the opportunity to invest and upgrade to tankless or something? What if I had stronger opinions about what brand should be installed? Some discussion would have been nice before I'm handed the $950 bill for the heater and installation (plus more for the clog situation). It seems that other brands with comparable specs go for $400 to $500 uninstalled, so I feel like I could have saved money (and maybe gotten a better product if the negative reviews about AO Smith are correct) if I had gone somewhere else. At least I might have felt more consulted and less taken advantage of. I'm extremely non-confrontational, so some of this may be my fault--I should have called a halt to things when I saw the new hot water heater coming in.

Oh, and he left it pretty filthy down there. Lots of dirty water on the floor all around the new install that I had to clean up.

Never showed up or called to me .
I would never recommend a plumber who
does not respect your time.

This business has fallen to complacency. The salesmen are condescending and rude. I don't have time for their self-entitlement and have removed them from our vendor list.

Took snowblower in for new paddles. $200 worth of work done without my approval only to have the blower never work after work because motor was shot. Would never have put that much money into an older blower. Asked them to refund part or all of costs and never got back to me. I make it a point to support small businesses but will never return here. I would have put that $200 towards a new blower instead of putting it into old one had they just called for pre approval.