H W Bryk & Sons

Charged full price for job not completed, hung up on me when I called to voice my concerns, Tom said it was not their problem, they were done, they already got their money.

Had them over today to install a faucet in my bath tub. I bought the faucet, all they had to do is install it,I cut the hole in wall for EASY access. Here for 2 hours and still they charged me almost $300.00. What a RIP OFF. WILL NOT be calling them again.
  WOULD NOT RECOMMEND THEM

I got a frantic 5:00 PM call about 4 of water in the basement of our rental property. After trying 3 other businesses that popped up through a Google search, I called H.W. Bryk & Sons. Brandon showed up at my house within 20 minutes. He quickly assessed the problem, and had everything taken care of in around 45 minutes. The price was unbelievable!!!  My husband and I had expected to pay 3x as much for an emergency nighttime call. Good to know there is a reliable business to call whenever we have an issue!!!!

Do not patronize this company!!! They are nice enough when they do the work.  However do not try to call when a problem arises.  Phone calls are never returned, the office workers are rude and not knowledgeable at all. They promise to look into things and never call back.  For the cost of the work this is not acceptable. We went days without heat last winter before someone finally got back to us on a product they installed just months before.  I'll think twice before trying to give business to a family owned business again.

Prices are at the top. It is worth paying top dollar if the work is done right.  When the installer tells you that he will be back to install something that is left to be done on the job and it is included in the amount your paying today then tells you a week later that your mistaken (after you have over paid for the job already) you get a ONE star all day long!!  Installers name was Jerry so get it in writing.  His word is not good enough.

DO NOT CALL THESE DISHONEST GOUGERS! Our sewer had backed up. Byrk was here for 3 hours and gave up. We were on day 4 of no toilet, sink or shower. They took $302.00 from us, left us helpless, blamed the city and told us the boss a master plumber would check it out and fix it with the city in the morning. When we called the next day, they basically told us to drop dead, telling us they didn't get involved in excavation. We called Brundage. Mike showed up quickly and snaked out the clog in 20 min. Charged us $150 and said sure, no big deal! You should b good for a year. That's the difference between a dishonest and an honest plumber. CALL BRUNDAGE!!

Had them do a dig in the front yard to replace a pipe with tree roots stuck in there. The crew did a great job and were super professional. The owner came out to do an estimate beforehand. The job was completed to specs as communicated.

Hoping this stops any issues with the water that came up. Overall, I still have to pay them the second half of the quote, but as long as there are no surprises with the final bill, I wouldn't hesitate to give H W Bryk & Sons a call again for future jobs that come up, especially ones that involve digging - they seem to be experts and have a lot of experience with that sort of thing.

Great company to work with. Also a Shaklee company with wonderful products. Highly recommend them.

Don't call this company if you have a real plumbing issue. I had a mainline blockage through the basement; water was draining very slowly. I called Bryk & Sons. After less than an hour of trying, they got stuck and pulled back out, saying the pipe was broken. They didn't solve anything and didn't stay very long, but still charged $250 - ridiculous.  I could've failed for free.  Their estimate to replace part of the pipe was almost $7,000.

I then called Roto Rooter, who said they wouldn't charge me if they couldn't get the water flowing.  They too determined something was off in the pipe, didn't charge me when they couldn't get through.  Their estimate was almost half ($3600), and I decided to go with them.  When they came back, they got the job done in one day and the water has been fine since then.  Obviously, I'll know who to call next time, and who to never call again.  Still disappointed I wasted that $250, but I would've wasted much more if I'd stayed with them.  If you're thinking of calling them, save yourself the aggravation and try someone who won't rip you off.

I should have done better research.  I just moved to the area so I called HW Bryk & Sons.  My shower was backing up and water was coming from the base of the toilet. Obviously a main line clog if you know even the basics of plumbing.  He was here for over 4 hours, left my bathroom a mess, and charged me $450!  My girl didn't know what to do, so when I got home, I was livid.  I cleaned the whole bathroom and the next day, same problem.  I called them back and told them twice to make sure they call because my girl is working from home and I am at work so I would have to leave work early.Of course they don't call and just show up, so my girl's pissed because she's on a conference call.  I leave work to come home and he left my bathroom dirty again and told me there is no guarantee if he has to come back again.  I should have paid the premium to have Rainbow Plumbing come out from Buffalo because they would have probably still been way less and I know the work would have been done right the first time.  Unless you like throwing your money in the trash for shotty work and service, call someone honest and reasonable like Rainbow Plumbing in Buffalo. HW Bryk & Sons sucks. Now I have to go clean my bathroom again.

EXTREMELY EXPENSIVE!!  Go somewhere else~  My bill was $700.00 for a basic garbage disposal install and quick snake drain!  Only here a little over an hour. RIDICULOUS EXPENSIVE!  GO ELSEWHERE!