Best in Buffalo NY

Our Hot Water Tank started leaking from the bottom and I just did a search for replacement in my area and found Longs Plumbing.  I send a message, received a response immediately with a quote and Ali was able to install a new Tank the same day.  He brought everything he needed to get the job done. My only issue was only payment accepted is cash or check.  Ali is a wonderful young man, we will definitely contact him again.

Very happy I chose Hazlett Plumbing for a hot water heater installation.  Sam was easy to communicate with and quickly provided a reasonable estimate.  The work was done right on time and on budget.  Noah did a great job with the installation and was prompt, courteous, and professional.  Highly recommended A+

This business has been a Batavia institution for years. They are reasonable, prompt, and know what they are doing.

We have used Lancaster Plumbing/Pipeworks multiple times from big jobs like water pipes under the foundation to little jobs like clogged drains that we couldn't fix ourselves John is the man! Extremely nice and efficient always on time and quick to set an appointment with you, even if it's just to check out a problem. I found the best plumber in town! Thank you John for always fixing our problems, big and small!

I called Ryan Plumbing to replace the garbage disposal.  They quoted me a price that included a $50 service fee as well as an hourly rate.   They successfully installed the disposal.   However when the serviceman stated the fee, he included a $40 Mileage / Travel charge.  This was a charge on how long it took the serviceman to drive either from or to his last job.   This was never communicated to me.   This is a ridiculous additional charge, how do I know if they stopped somewhere, took a long route, etc..  I will never use them again.  Hidden charges should be illegal.  I called them three times after and each time I was referred to a manager that would call back.  To this date this has not happened.  And to add,  we never received a receipt.

Needed emergency service to assess water leaking issue in bathroom. Jarrett was friendly, knowledgeable and replaced a burst toilet water line quickly. Would definitely use the company again for other plumbing needs.

Fast friendly and honest  Came out to fix a faucet problem that 2 other local plumber didnt fix Solved the problem very reasonable with price

If you can, avoid this drive through fast food plumber. It's sad that this chain can charge ridiculous prices but give you sub par and completely idiot minions masquerading as so called professional plumbers. I needed some work done on water lines in my house for my washing machine. Guy who came out was clueless and a complete dolt. (Think about it, if a housewife knows more than a plumber who charges $150 for a hour than maybe you should not hire this company.) 1st plumber messed up the job, 2nd guy they sent out never showed up and the 3rd try a trip to Home Depot and watching YouTube videos MYSELF got the work done. Save yourself the money and try to find a local plumber and not a chain restaurant of plumbers. Your credit card will appreciate the hunt.

Oh and stupidity  sure does run rampant in this lack luster world of so called customer service. Yep, good job there Roto Rooter!!!

If you ever have a plumbing issue as I did, do not call Superior Plumbing & Heating. I live in a manufactured home in the Akron/Newstead area of Western NY. When my brother-in-law fixed the air conditioning ductwork under the house on Monday, he found a pipe that was leaking. So, I went to Angi's List and Superior called me. We set up an appointment for them to come out on Tuesday. After about 20 minutes advised me that it would cost me $749.00 plus tax. He did not give me a written estimate, just a verbal one, and said that the office would email one to me. I thought that was way too high, so I contacted my brother-in-law again and he came out today and fixed it. The part needed cost him around $7.00 at Home Depot. He also fixed a few other things while he was under the house. He didn't tell him the grand total, but I guess under $50. The guy from Superior saw a single, elder handicapped woman and decided he could take advantage of me. Well, I may be old, but I'm not stupid and I can smell a scam when it's standing in my living room! Below is a pic of what was replaced.

Called him for estimates on water tank and plugging some drains down basement I had problems with. He came over within a week and gave a fair price. We scheduled a day to do work and picked an early morning time so I would be first one and not have to wait.  Waited 8/1/14 for several hours after 830 when he was supposed to arrive. No answer on phone. Several messages were left and no answer and no call back. The next Monday I went to speak with him at his place in tonawanda and he was there. Told me I was busy. I couldn't even call you back. Things come up. I told him I missed a day of work because I was waiting for him and a phone call only takes a minute. Replied oh well. When I'm
Busy I don't have time for that. Obviously didn't have him reschedule due to horrible customer service. I can't comment on work but if it's similar to his service better go somewhere else. I would give him zero stars if I could. Be warned call him and you may be waiting for him to show for a long time

Sooo.. I've been having some shower issues at the apartment for quite awhile now...

I stopped in at the big box stores, and wasn't able to find any help in attaining the part I'd need to find.. disgruntled, I went to a smaller big box store.. and here I found some great help, but none of the parts I needed.. they informed me of Seneca Plumbing.. and I went right for them.

Walking in, I was greeted by a friendly staff of 2 older gentlemen, no lines, no facade of awesomeness.. just a hardware store.

The Gentleman behind the counter was quick to ask questions, and listened to my answers, I showed him a picture of what my problem was, and he was even quicker to offer me a part that I didn't even know existed... the part that really amazed me, he explained an easier, MUCH cheaper way to fix my situation and turned my 1.5 hour/200$ adventure into a 5 Minute/10$ fix.

I couldn't be more thankful that places like this still exist!

great work, bought a new house that needed a lot of work.  he did a great job replacing electrical panel and did vanities in the bathrooms.  excellent work, worked at night to work around my schedule

If there was an option of ZERO stars, that would be the choice. This company took a large deposit for a plumbing job from my fixed income mother. When she discovered they would not/could not pull a permit for the work in the town because he was not licensed in that town, she cancelled the work within the 3 day window of which NYS law allows without penalty. They proclaimed to be licensed in Hamburg. Town of Hamburg confirms that is not true. They refuse to return any, if not all of the funds paid, leaving a retired, fixed income, single woman to pay off a loan she took for the work they did not pereform. STAY AWAY!!!!

The hourly rate for this company is $107 per hour. They will charge you for their travel time from the time they leave their building, to get to you in addition to the hours they are there. If they forget something or don't have it, they will go to the store and buy it, and bring it back. You also pay for that travel time, and however long they are at the store. In addition, there is a truck fee that is $55 on top of everything else. Just to inspect a furnace and put in a new filter took him 2 hours. The total $325.

On top of it all, he forgot to turn the AC back on when he left, so we had to open it up to figure that out after we went without AC for a day.