Best Thermostat Repair in Boston MA

I had a pleasant experience with BBPH. They are fast, reliable, professional, and mostly HONEST. I would call them again.
P.

p.s. Indigaro you should learn from Big Blue Plumbing how to conduct business.

had them put in a new boiler and oil tank they did such a great job. I could not believe how quiet and efficient they were  they left the place cleaner than when they came. All workmanship was top notch and very professional .If you need service or a new boiler these are the people to call. Thanks to all the crew and the girl who called from their office you are the best

Had a problem with upstairs toilet. Called 4  people, couldn't get anyone here within a week. Call Mass Plumbing and Heating, Welter came within 3 hours.  Welter was respectful of current Covid issues, he was efficient, cleaned everything up, and in general...a nice guy to have working in the house. Highly recommend! Barbara C.

I was thrilled with the level of service I received.  They are extremely knowledgeable, honest, and straightforward.  They fixed my heating issue very quickly.  My wife and I had been victimized by another company, and Green Energy Mechanical literally saved the day.  I highly recommend them for any type of job, no matter the size or complexity.

Woke up Sunday morning, on a long Holiday weekend, with our 10 year old Rinnai on demand hot water heater out of commission, leaking water out of the bottom. I reluctantly began the process of calling a bunch of plumbers to see who could come out and have a look. Only one plumber called me back, Renato, from Bushi plumbing. He listened to my explanation of the situation, looked at a picture of the hot water heater I sent him, and recommended it would likely need to be replaced (given I hadn't had it serviced once over the past ten years, my bad!) He also explained all the supply houses were closed, and the soonest he could be out was Monday (the following day, which was also a holiday BTW).

He came out on Monday, and confirmed the unit was beyond repair. He sourced a replacement unit, an actual upgrade to what we had, and had it installed and running within hours.

While he was here, he also found the source of a gas leak we've had for years (other plumbers told me it was mold,) and replaced a ten foot section of pipe that had been slowly leaking and ready to burst.

Bushi plumbing is by far the best plumbing service I've ever hired. I will only look to them for plumbing services from now on. Thank you, Renato!

Completely wonderful experience with this outfit. The price was very competitive, the work was immaculate, and the professionalism was top notch.

Dan had installed macerating toilet in my basement. It was a very positive experience: the price was very fair, he came on the date he promised, and the job was done well. Will certainly use them again.

I would absolutely recommend Andy and Dello Russo Plumbing (Dellorusso plumbing.com) for your plumbing and heating needs.
Andy is extremely attentive,courteous,professional and skilled. He totally saved our vacation this year and following the COVID lock down of last year That was a godsend.
We were on vacation on the Cape Sunday night ,when we got the call that our daughter had no hot water...a google search brought us to Rich at Matthews and sons (Mathewsplumbing.com)  who was fantastic and talked to me about the whole issue with my furnace...unfortunately he wasn't able at the moment to bail us out but said he had a guy (Andy) who he just spoke with and gave me his number. As I was calling this number Andy called me. He told me Rich had told him the situation and could be over in the morning. My wonderful wife said she would go home to meet him the next morning and let me spend the day with my daughters. Andy arrived when he said he would , checked our furnace and knew the issue in minutes. He discussed the repair with me via FaceTime and explained the price,that was quite reasonable considering we had no clue as to what to expect and we never had the furnace serviced in the 10 years we owned it. He actually called in an assistant so he could get the job done to allow my wife to back to our vacation.
Once again I would highly recommend Dello Russo plumbing & heating...Dellorusso plumbing.com

Nice enough, but the crew did a faulty repair of a radiator valve/pipe.  Would not respond to my requests to return to make good on their error.  The result caused (minor) damage to my hardwood floor.  I eventually had to pay another plumber (now my new plumber) to come and fix the problem.  The aggravation/damage/duplicate cost is not enough to go to small claims court over, but...I would think, if nothing else, that a person - in any chosen occupation - would stand behind his/her work out of pride, professionalism and simple courtesy.  Caveat emptor.

Called Charlie about some banging pipes I started having. He knew exactly what the problem was on the phone. Guessed that we had bought a new front loading washer and dryer. In old buildings, these cause a water hammer. He told me exactly what I needed to buy to fix the problem and told me how to do it. Extremely nice guy. He went above and beyond in helping me and at no monetary benefit to him. I will definitely continue to use Charlie when I need a plumber.

Great service. Professional and swift. Arrive right on time. Will use the service again. Thank you.

I've been meaning to write this review for a while, it's overdue! Buss is an excellent company who genuinely cares about their customers, they are truly a find.

Matt has been so helpful in addressing several heating and plumbing issues over the past few months, including a new furnace installation and repairing a shower diverter valve; both complicated and urgent jobs. He is incredibly responsive and returns calls quickly, and takes the time to explain the issues at hand so you understand what's going on. He is an honest, knowledgeable, and trustworthy problem-solver, and is great to work with. It's refreshing to see his level of detail and knowledge.

I would highly recommend Buss to anyone!

Similar to other reviews on here, this company is incredibly overpriced. They were prompt and I have no complaints on the actual job done, however in and out in 1 hour for a replaced garbage disposal  and it cost me $850. No electrical work needed, no permits needed. The garbage disposal I did purchase through them but retails at around $100. This job cost me $400 + more than any other local plumber. Clearly if I had known this in advance of having them come out to my house I wouldn't have hired them. I was told that they use flat rate pricing and they were unable to give me a breakdown of pricing. I decided to move forward with the replacement once they were out at my house, at that point being informed of the $850 as I was already paying for them to just be there. That being said, I get companies have every right to set their pricing,  I just wouldn't recommend them to others for small plumbing jobs based on their excessively high pricing.

After posting my previous review about how dissatisfied I was with MacCo, the company CEO (Stephen) personally reached out to me about a month after my initial review was posted.
After speaking with him for about 20 minutes on the phone and explaining exactly what had happened, he agreed with most of what I had to say and assured me that this is not how they run their business.

It has now been 2 months since my conversation with him and during the entire time, he assigned one of his supervisors to my case and was personally involved (through email) in making sure everything was running smooth. As of last week, the issue with the A/C unit at my parents place was finally resolved and corrected. On top of that, the water heater system was also serviced as a complimentary service for the inconvenience.

I decided to update my review not because I had to but rather because I got the feeling that Stephen genuinely cared and wanted to do what was right. Unfortunately, when companies grow and become very successful, they tend to forget how they got there and they don't always reach out to the dissatisfied customers but thankfully Stephen did.

Lastly, I'd like to let everyone who is reading this and other reviews to know that just because you found one bad apple, it doesn't mean you should give up on the whole tree.  
I am satisfied with their work and will continue to use their services in the future knowing that they have a responsible person guiding their team.

I'm so happy with the service provided by Boston Standard. They are professional, prompt, and gave a comprehensive estimate, even including rebates available for eco-friendly options through MA.
They explained everything in full, and cleaned up thoroughly afterwards.
EXTREMELY HAPPY!!

FYI - They do have a waiting period for first time clients

Here is a list of problems I had with my brand new $12000 HVAC system (heating and AC) that Cranney installed (these are just the major ones..i am not listing all the minor things I had to deal with):

1. 2 days before the install, they told me that the furnace I had ordered is not available due to problems at Lennox factory and I would have to go with a different model.

2. 1 week after the install, coolant leaked from the AC unit on the hottest day of the year.

3. A exhaust vent drip pan was left on the insulation of my roof, and when water leaked from this drip pan onto my ceiling, causing damage, they now refuse to accept responsibility for this problem.

Stay away from Cranney, they do not have a knowledgeable crew.

Qualifier: I had my electrical done with them a couple of years ago, spent 5k and service plan with them. Did a good job, good value for the job they performed. However, I set up a furnace appointment for a burned out blower motor to be replaced.  Also, belt way frayed as I explained online in chat and over the phone and even though they were booked a week ago due to having a limited number of certified oil furnace technicians they were a complete no show. My appointment was for the morning (my 3 hour window). After about two hours of waiting I called and they said the technician was finishing up a job and happened to be in the same town as me (yes, I fell for that).

So the qualifiers are electrical totally fine, plumbing I don't know but HVAC look somewhere else. They wasted my whole day when I could have been doing something, you know, useful like working. Amazes me companies where people want to give them money and they screw it up. But I'm not trying my luck for plumbing on them.

So my condo unit's water heater broke - boo!  But I called Pann, and they came out that same day and put in a new one - yeah!  
Friendly and competent workers, and a fair price.

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.