Best Gas Furnace Repair in Boston MA

I hired Big Blue recently to fix a leaky faucet and leaky toilet.  The plumber they sent, Kumar, was great.  He was prompt, friendly and professional.  My only complaint is that instead of using new toilet stopper I bought, he recommended that I use one he provided which was more simple (and therefore less could go wrong later on).  So that was fine, but he didn't know how much it was and the company later charged me $25 for it, which is excessive.  I would consider using Big Blue again, but only if the job did not involve new parts.

I just had an excellent experience with Greg.  I was in need of a plumber to take care of a few issues on our home inspection report as we're in the process of selling our house.  I had left a message for Greg - and called back the next day...he was so apologetic that he couldn't return my call the same day.  This started our experience off in right foot.

Within a few day, Greg came by - addressed the issues and even suggested I not get something repaired as it could lead to future issues.  He was honest, and extremely kind and respectful.

It's too bad that I'm moving - for Greg would be my go-to for anything plumbing and heating.  Before calling anyone else, please let Greg take care of you!

I've now used Consolidated Plumbing and Heating twice, both times they were exceptionally helpful and quick to respond.   The first time, our repair was handled the next day and done cleanly and professionally.  The second time, they helped me diagnose over the phone and were above and beyond helpful.  I will not hesitate to call again!

Have to give Eric C. Foster Plumbing a 5 star rating for today. Another local company canceled on us at the last minute. We called around to a few places. Eric C. Foster got back to me right away and had someone at my house within two hours. Corey and his apprentice, Tony, did great work. They hooked up our new gas stove and dishwasher in no time. They were friendly, clean, and very reasonably priced. We will only be using Eric C. Foster from now on!

Our heat was out. I called the office at 10:15am.  It is now 12:40pm and my heat is fixed!! Staff was polite and friendly. I couldn't be happier.

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

Bushi did a phenomenal and timely job with our sink removal/installation. They met our tight timeline request and went above and beyond making everything perfect. Definitely will use them again.

Last year mid-July my husband and I decided, or should I say our HVAC system decided it was beyond repair...we needed service now!  We interviewed a few specialists with our biggest criteria being how fast can you get it done...it was hot!

In steps the owner Jonathan and the Green Energy Mechanical team!  GEM (indeed they are) thoroughly explained our mechanical options and price points, his administrative team took care of the building permit, submitted the proper insurance docs to our condo association, resourced a top-notch electrican and professionally dealt with our overbearing neighbor while still managing to finish the job on time!

Our winter heating bill was considerably cheaper and the new ac is cranking out that cool air like a champ!  Overall the GEM team was professional, we had outstanding customer service and our job was priced right!  Highly recommend!

Thanks again!

After calling 10 plumbers and being very frustrated, I got lucky and Rich picked up the phone to help! He came over in a few hours and figured out a way to get my tenants hot water after they were without it for several days. Talk about stress relief!

I found Rich to be a personable and very knowledgeable master plumber with great ethics. He showed up when he said he would and wasn't interested in a quick fix or making a quick buck but making sure he fixed the immediate problem and giving me time to decide on my next steps.

My boilers are old, poorly installed and a hot mess so Rich is getting me a quote on two new boilers with two hot water heaters. So glad I called him!!!

Steve and Mike did a really good job fixing my AC. They came and started professionally to inspect what might went wrong in the system. Although having a rough idea but still inspected thoroughly to rule out all other possibilities. Once found out there's a mouse's net in the outside unit had the wire broken, they fixed the issue on the spot. Straightforward communication, affordable price. I would highly recommend them if you need a HVAC job done right

Just had one of Dan's employees out who simply swapped out my bathroom faucet and drain with a new one.  The old one was leaking.  I had a few plumbers tell me it was a very complicated and expensive job because I live in a building, but Dan's employee was able to do it without any issue, so I guess the other plumbers were trying to rip me off and sell me stuff I didn't need.  Price was right and work was quick and efficient.  Absolutely would hire Dan again.  Great job.  Thanks!

Pescatore is claiming to be out of business and refuse warranty repair for a $15k system they installed 6 months ago.

I am shocked by the negligence of Boston Standard.

This company installed a mini split AC unit in my apartment in 2014. During the summer of 2021, the unit began to leak into my apartment, to the point where it would fill a bucket each hour. I had the drain lines cleaned out by a different company and they suggested that the condenser needed to be serviced.

This is when I called Boston Standard. They asked for photos of the condenser. Based on the photos, they suggested that they could not service it. The reason is that it had been installed on the exterior wall of my second floor unit, about 15 feet off the ground. They claim they cannot access it and that I should call the company that originally installed it. Apparently they don't have ladders.

I bought my unit in 2021 so contacted the previous owner to find out who installed the AC. Low and behold - it was installed by Boston Standard. I had several pleasant exchanges with a woman at the company about this, but at this point the weather had cooled and it was beyond the optimum time to service a mini split unit. We agreed that I should call back in Spring of 2022.

With summer approaching, I tested my unit last week. Still leaking into my living room, I called Boston Standard for service. I received an email response stating that they cannot service it and that I should call the company that installed it.

Well...Boston Standard, you installed it. And apparently installed it in such a way that you can't even service it. What gross negligence. And what an awful company that they would just keep responding with the same lazy and tired response to contact those who installed it.

I would not recommend Boston Standard to anybody. They are clearly incapable and have very poor customer service standards.

We had a frozen and burst pipe yesterday in this cold and I got Joe's number from a friend of a family friend. He and his partner Nick were fast, very friendly and didn't want to leave until he took a look at the whole system and made sure we were good.

He ended up giving us a brief overview on our terribly done pipes, guessed (correctly!) that there was another freeze in the heating pipes (no heat on one entire side of the house) and stayed just long enough to show us how to thaw the system.

Just before he left, we did thaw it and another pipe burst in our radiator. He and Nick got right to it and saved us a ton of time, money and sanity.

I couldn't be more pleased or impressed with these guys. Very professional, but friendly, informative, and - above all - fair. When you call a plumber in a panic, you think that you're going to get taken to the cleaner's and that that's just how it is, but I feel like Joe really did us right and I'll absolutely be calling him come springtime to fix my piping layout permanently.

Called to get a an approximate price on installing a Tub and Shower Valve Body Rough-In Kit that I purchased but was not given a price over the phone. Scheduled the $75 visit for the next day. 2 guys showed up and was quoted a ridiculous price of $1195. Said no thanks. I will never use this company. I then did  the install myself which took about 4 hours. Pros: they showed up Cons: they showed up.

I made an appointment with MacCo for the annual servicing of my ac and heating units. The person who answered the phone, Victor, explained that the price was the same as the previous year, but if I chose to pay by credit card there would be a 5% surcharge. I was told that I could choose to pay by cash or check instead to avoid the 5% surcharge. I was also told by Victor that he would confirm the appointment by phone the day before. On the day of the appointment, I never heard from Victor so I called the office to confirm. Victor was rather snippy and claimed he called me the day before, but my phone was busy. He could've emailed me, texted me or tried calling again, but he did none of those things. Also, he said if I looked out my window I would see the plumber's truck in the parking lot. Guess what? My condo is in the back and doesn't face the parking lot! In any event, the servicing of my ac and heating units was done satisfactorily and the plumber was far more pleasant than Victor. I'm not sure if Victor was having a bad day or if he's always confrontational with customers when things don't go smoothly, but the fact is, when anyone works in a customer facing role, they need to act politely and professionally at all times.

I wish I could give Cranney a better review because the staff I spoke to from customer service were nice but Cranney absolutely failed to do every part of their job and it has caused nothing but stress and inconvenience for us. We needed a toilet and dishwasher installed, our toilet was not working well so we wanted this done sooner rather than later. First appointment I took the day off of work for and was called around afternoon that the plumber went home sick, fine things happen. The second time we schedule for when my boyfriend is home, the plumber eventually shows up no call. Even though we explained the task and all of he relevant information the plumber arrives and tells us our water needs to be shut off but he can't do that because we are in a condo. Fine we speak with our condo and reschedule, we are told we will be first in the morning because we have to have a time period to tell our neighbors. I fill out all of the paperwork for our condo and call TWICE to get the necessary information sent to them. The day comes and we are told that we are not on the schedule and the plumber called out. Now everything has to be redone with our condo association to reschedule, I call and find out they were never given the information needed. I call Cranney back and they insist they will send it, I even offer to stay on the phone to ensure it is sent, they say don't worry about it we will send it and call you back. After a few hours I call back and the office was closed and the information was never sent. After wasting THREE days off countless phone calls, paperwork etc we have nothing to show for it, and even if they do want to come Monday and don't call out again we can't have them install our things because the paperwork wasn't sent, what a way to waste EVERYONES time.

Edit: I updated my review to three stars due to the wonderful work of their Plumber Justin, their workers are fine and it i not their fault that dispatch had so many issues.

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.

A very long positive review to counter all of the negative reviews.

in 2021 we purchased a 2/1 in a 3 story walkup built in 1918. The home inspection showed many plumbing issues that would need to be addressed after we took possession of the home.

When we were ready to deal with the multitude of plumbing issues we called Pann out to take a look at the most pressing issues.

The first thing we had them address were the original plumbing fixtures on the clawfoot tub including the curtain holder. Keep in mind we called them during the height of the pandemic to do this job. They answered the phone which may not sound like much, but we had called 5 other plumbers none of which answered the phone or ever called us back. They sent two techs to install the plumbing fixtures and the rig that holds the shower curtain. They did a fantastic job.

We hired a contractor (not Pann, big mistake) renovate the kitchen. Once the renovation was complete and we moved back into our home we discovered the bathtub was draining very slow.

We called Pann out to see if they could unclog the slow draining tub. They discovered we had a clogged drum trap. Grant called me into the bathroom to show me what debris came out of the drain when they attempted to clear the clog with a pressure method. It looked like sand the same color of the grout in our newly renovated kitchen.

We were told the drum trap would need to be removed and replaced as it was under the floor with no access to a clean out.

What followed was nothing short of amazing on many levels.

First Pann sent a full team of plumbers (Grant and a helper and John the project manager and Dave the lead carpenter) to inspect our attic, the downstairs unit and our unit. They did this to determine the most efficient was to access the drum trap to replace it. It was determined the best way to access it would be to go through the bathroom floor or our unit. This entailed removing every fixture from the bathroom to have full access to the floor.

We received the bid that was an eye popping amount, until we figured out this repair was going to be the equivalent of an entire bathroom gut job.
It was a comprehensive detailed bid because a comprehensive detailed inspection had been done prior to issuing it.

We were not prepared to gut the bathroom yet but at this point we had no choice, so we proceeded.

They figured it would take about 10 days to complete from start to finish including inspections.

I had contact with the project manager John every single day. He answered all of my questions, helped me to make decisions, never sounded rushed or irritated, was professional, kind, funny and considerate of the hardship we were experiencing.

We would have no access to the bathroom including the toilet while this huge job was being completed. How to live without a toilet for 10 days? Get a 5 gallon bucket line it with a trash bag, fill it with kitty litter and put a toilet seat on it to us as a make shift toilet? Hold it and hope Starbucks opens soon enough and that no one is in the bathroom when you get there? NOPE, Pann left the toilet intact, and worked around it which was not easy for them. When they did pull the toilet, it was only out for 1 day while we waited for the inspector to come. Then they put it back until they needed to pull it again to install the new tile flooring.  No other company would have done this to accomodate us.

When they were ready to cut into the floor to access the drum trap they discovered 1 1/2 inches of solid concrete covering the entire bathroom floor. They had to bring in a huge diamond saw to cut through the concrete. Three grown men and a huge diamond saw in a 6x6 bathroom.  Loud, dusty and possibly dangerous work.

Once the old plumbing was removed (yes the drum trap was full of the grout that was used in the kitchen renovation incase anyone reading the this review was wondering if Pann just made up an expensive problem to fix) and the new plumbing was installed they had to mix concrete and drag it up 3 flights of stairs to lay it down over the giant holes in the bathroom floor.

When it was time to install the tile we had ordered on our own, they discovered the tile was defective. At this point I told them to just install it because we have no form of transportation other than public transportation. We had no way to go choose new tile in a timely manner and it was closing in on Christmas week. That's when John sent me a text that said, give me a call to discuss the tile situation.I told him why I was ok with them installing defective tile.  He said no, no, Dave will take the tile back for you and then go to our tile vendor to show you what they have available so you can pick out what you want.  Dave, did all of this ON HIS DAY OFF.

When the job was completed, they cleaned the place up nice and tidy. Not a spec of dust, not a finger print no sign they were even there accept we have a whole new bathroom. Thank you Dave, Grant, John etc!