Best Gas Furnace Repair in Boston MA

This is an odd sort of review, in that I didn't actually have them do any work for me... but I was so impressed by my phone conversation that I felt I needed to give kudos.

I just bought a condo and I'm looking for a contractor to do some HVAC work before I move in. Based on the positive reviews here I called Big Blue. I have a very tight timeline in which I need the work done, and Kevin was very upfront about the fact that he was too booked to work within my timeline, but that he'd like to help me. He proceeded to talk with me for 25 minutes (!!) about my options, his opinions and recommendations, and then he recommended another company that he trusts. What a remarkable experience - so interested in good customer service and honesty that he gave his business to someone else. While I can't have him do this particular job, I ABSOLUTELY will be calling him for any further plumbing or heating needs that might come up.

I was very happy with the services that I received from Greg.  He was prompt, polite and repaired our plumbing problem at a reasonable rate. I will definitely call Greg again!

Received a return call from some rude lady to schedule a heating service. Worst attitude like they're the only plumbing company in MA. I'd rather not deal with that.

If you are looking for a reliable company that offers all around quality these are the people to call.  The staff at Eric C. Foster Plumbing and Heating are professional, honest, and very knowledgable about the products and services they offer. My experiences with them have been nothing but positive. I will continue to work with them when the need arises and have recommended them to many friends and family.

Our heat was out. I called the office at 10:15am.  It is now 12:40pm and my heat is fixed!! Staff was polite and friendly. I couldn't be happier.

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

I'm a new homeowner and I had no idea what to do. Bushi Plumbing was amazing and provided quick service! My water heater burst around 7pm at night and I called the emergency answering service for after hours and someone called me back within 15 minutes. I was able to text Renato a picture of the damage and model and he was able to come over the next morning at 8am with the replacement for a really affordable price! Truly great service and quick turn around, I really appreciated it. They'll definitely be my go-to plumbing service in the future. Thank you so much Renato!

Professional, efficient HVAC service. Our AC wasn't working, and they were super accomodating, gave helpful advice, and are very much customer-focused.

Can't say enough about Rich. I woke up around 5am to find our furnace fan running but not igniting. Called 10 places trying to get someone out that day and was turned away until we called Rich who mentioned he lived nearby and was happy to come by that morning. After 2 hours of working on the furnace he had everything up and running, provided us with all the information on what he did and what to keep an eye on, and best of all he didn't even charge us! Just a genuinely nice guy who really helped us out in a pinch.

Steve was outstanding.  Clean and quick.  I couldn't be happier with the work and price.  He did a fantastic job and helped me out when I had a pipe burst in two places on my baseboard heating system.  This was due to frozen pipes so he recommended antifreeze.  I wasn't aware that this was possible.  This is the kind of person I want to do business with.  Someone who's looking out for his customer and makes suggestions based on his expertise.  I called him for an emergency but now he's my plumber for everything going forward.

Dan had installed macerating toilet in my basement. It was a very positive experience: the price was very fair, he came on the date he promised, and the job was done well. Will certainly use them again.

Pescatore is claiming to be out of business and refuse warranty repair for a $15k system they installed 6 months ago.

I made an appointment last Thursday for today, Monday at noon. This is an extremely important plumbing repair (I am without my main shower and I have relatives visiting) so I re-arranged my schedule to be available. This morning, at 7:30 am, I received a call notifying me that, JT, the plumber assigned to my job called in sick so another plumber, Mike, would do the job but not until 2pm. At 3:07 pm, I received a call that Mike would not be able to come due to an emergency. The employee said she'd try and get me into another time slot but she wasn't sure. I don't want to take another chance. I had to wait several days to get an appointment, waited around all day for a plumber to show, and now I am back to square 1 doing research and calling around to other places looking for a reliable plumber. It is very frustrating because I have now lost several days waiting and today is a wash, too. I just don't have time for that. On a positive note, at least the employees were apologetic and kind on the phone.

We were introduced to Joe & his team by our builder.  They did a great job finishing up some work the original plumber missed.  They arrived on time, cleaned up after themselves and knew what they were doing.

Good stuff all around!

From my Salesman Rick Picard, to the office team (shout out to Karen!) To the team that came to my house to install my new heating system and tankless water heater, lead by Patrick Humphrey, just a fantastic experience. I WOULD RECOMMEND HIGHLY!!

I had a flood from my AC unit. MacCO had serviced my unit for several years and then found out they did not actually service my unit- which resulted in permanent damage and a cracked drain pan. The flood seeped through my wall and into the hall and damaged my hardwood floors.  When I called them, they were rude and unpleasant.  Probably because I am a female.  When I asked the person they sent out, what should I do, the reply was not my problem, they were not help at all.  I had two other companies look at my unit, they both said same thing.  When MacCo replaced the coil, the person just dropped it in, never secured it, which resulted in the drain pan cracking and the resulting flood.  I have since spoken with other people in my building, they all say the same things - MacCo service people are rude and do not care and take advantage of people who do not understand their AC systems.

I spent the morning calling local plumbers to help me with a clogged disposal/drain. No one was willing to find the time to help me until I called Cranney. They sent out Nick N. who was prompt, courteous and helpful. He explained what he was going to do and what I would be charged for. He worked with me to give me a reasonable price and then when needed, called in their drain expert, Anthony M. Anthony was great - he was able to get right to the source of my problem and took care of it quickly. Both Nick and Anthony were professional, efficient, and very neat. When they were done, my drain was running better than before and you'd never have known they were there. I am very grateful and would highly recommend their services!

I called for HVAC repair at the start of the cold weather and they said someone would be out later that day -- even giving me a time window in which to expect them. They then canceled last-minute during that window, leaving me without heat after I had already turned down other companies due to my exising appointment with them. The best they would offer as a rescheduled appointment was not for another month.

I took a chance on a company without any reviews and this is the result. Call them at your own risk.

I'm giving this company 5 stars because of how wonderful the owner of this company is and how dedicated to customer satisfaction he truly is. My first experience with PANN was horrible because of the technician we had in our home. However; Mr.Pann personally got involved and ended up sending his top team to resolve our issues and continued to follow up personally numerous times to ensure our happiness. Mr.Pann stands by his business and his quality and he wasn't going to let a poor technician tarnish that reputation. I was told the technician was fired.

I can honestly say that as a plumbing/HVAC company; you can be 100% fully assured that this company will never leave you hanging and they won't rest until you are 100% completely satisfied. I would absolutely call this company again to do work in my home. Great owner operated companies like this are few and far between. Impressive!